scholarly journals Bibliometry in libraries

2016 ◽  
pp. 5-23 ◽  
Author(s):  
Andrey Zemskov ◽  
Kirill Kolosov
Keyword(s):  
Big Data ◽  
Remote Access ◽  
Library Services ◽  
Access System ◽  
Log Files ◽  
Library Users

Traditional analysis of l demands of library users is based mainly on questionnaires. It is also practical to analyze is the COUNTER-based statistics of licenzed materials usage. Nowadays library services implicate generation of big data which is due to OPAC exploitation. Vast arrays of log files of servers of the library remote access system as well as the library website servers are even more impressive. All these data produce new channels for extraction of bibliometric information, which is additional to traditional bibliometric methods and altmetrics.

scholarly journals Academic Information Behavior and the Role of the Academic Library: A Study of an Israeli University

2017 ◽  
Author(s):  
Riki Greenberg
Keyword(s):  
21St Century ◽  
Academic Libraries ◽  
Academic Library ◽  
Information Behavior ◽  
Library Services ◽  
Log Files ◽  
Library Users ◽  
Research Populations ◽  
Academic Information

This article-based dissertation presents three articles, all studying information behavior of the patrons in an academic library in Israel.This dissertation intends to help academic libraries understand their patrons' information behavior in the second decade of the 21st century and to make library services more available and beneficial to its users. The study presents a unique perspective on library users' academic information behavior from three different aspects. The users', the librarians and systems log files. The study utilizes different methodologies and different research populations to get full and comprehensive insights.

scholarly journals Models of virtual library users’ behavior analysis

2021 ◽  
Vol 61 ◽  
pp. 25-30
Author(s):  
Gytis Vievesis ◽  
Vytautas Janilionis ◽  
Antanas Štreimikis
Keyword(s):  
Higher Education ◽  
Big Data ◽  
Association Rules ◽  
Virtual Library ◽  
R Software ◽  
Log Files ◽  
Advanced Search ◽  
Library Users ◽  
Search Filters ◽  
First Time

In this paper, we present models for the analysis of the behavior of the virtual library (VL) users. Unlike the models presented in the literature,  they use only the big data that is stored in the log files of virtual library servers and methods of statistics, association rules, and recommendation systems. The proposed models were implemented with R software. Using the proposed models,  the analysis of the behavior of VL users of Lithuanian research and study of higher education institutions was performed for the first time. The results  showed that the proposed models allow to operatively analyze the behavior of virtual library users using advanced search filters, facets, and provide suggestions for improvement of service quality.

TIKA RAM COLLEGE OF EDUCATION LIBRARY : A USER SURVEY

2017 ◽  
Vol 4 (36) ◽  
Author(s):  
Meenu Kumari
Keyword(s):  
College Of Education ◽  
Library Services ◽  
User Survey ◽  
Study Researcher ◽  
Library Users ◽  
The Face

The present study highlights the weakness and strengthens of Tika Ram College of Education Library. Users are the mirror of any library, we may see the face of any library through users. For this study researcher distributed total 220 questionnaires to different categories of users and got back 187 (85%) filled questionnaires. Present study also highlights the behavior of users in searching their required material and evaluation of library services.

Satisfaction and Consumption Emotions of Library Users at a Public University in Mexico: A Case Study

Libri ◽  
2021 ◽  
Vol 0 (0) ◽  
Author(s):  
Blanca-Lidia Miranda-Valencia
Keyword(s):  
Education Institution ◽  
Public University ◽  
Library Services ◽  
Learning Approach ◽  
Business Research ◽  
Consumption Emotions ◽  
Library Users ◽  
Machine Learning Approach ◽  
The Relationship

Abstract Consumption emotions are not always considered when satisfaction with library services is assessed. In this research, consumption emotions perceived by users of eight different libraries of a Mexican higher education institution are identified when using library services. Laros and Steenkamp. 2005. “Emotions in Consumer Behavior: A Hierarchical Approach.” Journal of Business Research 58: 1437–45. https://doi.org/10.1016/j.jbusres.2003.09.013 hierarchical scale was used to assess library users’ consumption emotions. The relationship between those emotions and the users’ satisfaction is then established and analyzed using both descriptive statistics analysis and an entropy-oriented machine learning approach. The first approach suggests that users feel more positive consumption emotions (contentment and happiness) than negative emotions (anger). The entropy analysis shows that the identified consumption emotions have a great prediction power over the satisfaction level that users will manifest. This research contributes to the issue of satisfaction assessment by including library users’ consumption emotions in Mexico.

User Expectations and Acceptance of Library Services at the African Union Court on Human and Peoples’ Rights

Libri ◽  
2021 ◽  
Vol 0 (0) ◽  
Author(s):  
Fidelis Katonga Mutisya ◽  
Omwoyo Bosire Onyancha
Keyword(s):  
Service Provision ◽  
Library Services ◽  
African Union ◽  
Information Control ◽  
Human Aspects ◽  
Library Users ◽  
User Expectations ◽  
Decision Making Processes ◽  
Levels Of Service ◽  
Electronic Content

Abstract The study sought to assess user expectations and acceptance of library services at the African Union Court on Human and Peoples’ Rights. The study, which targeted 94 library users, employed LibQUAL and SERVQUAL protocols to collect data, which were subsequently analysed using descriptive statistics. The findings revealed that users have the lowest expectations of the physical aspects of the library, namely the library as a place and of its tangibles. By contrast, users had the highest expectations in aspects associated with people and of the library collection, namely the effect of service, information control, responsiveness and reliability. The study recommends the allocation of resources in a way that ensures that the human aspects of the library remain at high levels of service quality, while shortcomings related to information control, library space and equipment should be addressed. Further, the library should invest in electronic content that users can access remotely. The findings have implications for information practice, in that studying user expectations enables libraries to understand individual and group expectations. These, in turn, will inform decision-making processes in respect of service provision, and provide justification and accountability for the resources used during such service provision.

scholarly journals Serving library users during a pandemic: the case of Karlstad University Library, Sweden

2020 ◽  
Vol 16 (3) ◽  
pp. 18-21
Author(s):  
Jakob Harnesk ◽  
Marie-Louise Eriksson
Keyword(s):  
Staff Training ◽  
Library Services ◽  
Online Environment ◽  
Virtual Reference ◽  
University Library ◽  
Working From Home ◽  
Library Users ◽  
Reference Service ◽  
High Level ◽  
Spread Of Infection

During March 2020, all Swedish universities moved their teaching to an online environment due to the Covid-19 outbreak. Karlstad University Library in Sweden made a number of changes in order to reduce the spread of infection while at the same time maintaining a high level of library services to its users. Opening hours were drastically reduced. All study spaces were closed. Most of the staff were working from home. A new virtual reference desk via Zoom was launched to increase the library office hours. Since things happened fast, the internal staff training was done while at the same time providing the new reference service to the users. Some initial mistakes were made but in general, this ‘learn-as-you-go method’ worked surprisingly well.

scholarly journals Students' Information-Seeking Intention in Academic Digital Libraries

2017 ◽  
pp. 259-273
Author(s):  
Faeizah Salim ◽  
Bavani Saigar ◽  
Pravin Kumar Armoham ◽  
Sarasvathy Gobalakrishnan ◽  
Michelle Yen Pin Jap ◽  
...  
Keyword(s):  
Digital Library ◽  
Digital Libraries ◽  
Information Seeking ◽  
Reasoned Action ◽  
Higher Learning ◽  
Hierarchical Regression ◽  
Library Services ◽  
Planned Behaviour ◽  
Library Users ◽  
Digital Library Services

The purpose of this research is to examine students' information-seeking intention regarding academic digital library services guiding by the Theory of Reasoned Action (TRA) and Theory of Planned Behaviour (TPB). Data was collected among students in a public higher learning institution in Federal Territory of Labuan Malaysia. The empirical result of the hierarchical regression had confirmed that students' intention to seek for information in digital library was influenced mainly by their attitude, implying that, in predicting the information-seeking intention in an academic digital library with TPB was much better than TRA. The findings of the research provide broader insights for the academic digital libraries to be more aware of the important factors that influence library users in seeking for information and fulfil their requirement. A new motion can be developed by using the result of this research, which improve the knowledge from previous studies via the assessment from TPB.

Impacts of Marketing Mix on the Usage of Library Services towards Library Users' Satisfaction

2014 ◽  
Vol 2 (3) ◽  
pp. 29-34
Author(s):  
Aqilah Jamaludin ◽  
Razilan Abdul Kadir ◽  
Dang Merduwati Hashim ◽  
Masitah Ahmad ◽  
Ahmad Nazri Mansor
Keyword(s):  
Quantitative Method ◽  
Secondary Data ◽  
Services Marketing ◽  
Positive Influence ◽  
Marketing Mix ◽  
Primary Data ◽  
Library Services ◽  
Library Users

Objective - The purpose of this study is to identify the impacts of implementing a marketing mix on the use of library services towards library users' satisfaction. Methodology/Technique - This study will be conducted in quantitative method. Primary data will be obtained by distributing of questionnaires survey of the library users and will be analysed using SPSS, while secondary data will be collected from analysis of literature from previous study. Findings - The marketing mix has a positive influence on the usage of library services towards library users' satisfaction. Novelty - This study is about marketing in library services which will increase the awareness of available library services among library users, and thus lead to library users' satisfaction. Type of Paper - Conceptual Keywords: Library Services; Marketing; Marketing Libraries; Marketing Mix; Users' Satisfaction.

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