scholarly journals Estudio sobre la percepción de los empleados y su influencia sobre el clima de aceptación de la diversidad y la orientación sexual de los empleados

2021 ◽  
Vol 26 (1) ◽  
pp. 35-66
Author(s):  
Rosaliz Santiago-Ortega ◽  
Zulma Medina-Rivera ◽  
Segundo Castro-Gonzáles

Esta investigación tuvo como propósito analizar la percepción que tienen los empleados sobre distintas variables (tales como género, generación, religión y nacionalidad) sobre el Clima de aceptación de la diversidad (CAID), y este con respecto a la Percepción sobre orientación sexual (POS). La información se recopiló mediante un cuestionario validado suministrado a 509 trabajadores pertenecientes a diferentes áreas de negocios, y se analizaron los resultados con los modelos Structural Equation Models-Partial Least Square. Este estudio encontró que el CAID tiene una relevancia importante y positiva sobre la POS de los trabajadores, y que la percepción del género del empleado está influenciada fuertemente por la generación del trabajador. Otros modelos que han intentado medir el CAID no han incluido la variable POS, a diferencia de esta investigación, la cual aporta a la disciplina de Recursos Humanos.

2018 ◽  
Vol 14 (2) ◽  
pp. 95
Author(s):  
Novitasari Dika Kusuma Dewi ◽  
Eny Lestari ◽  
Heru [email protected] Irianto

<em>This   research   aims   to   find   out   the   effects   of   product   attributes, environmental awareness, the cost of fertilizer usage, subjective norms to the attitude of Petroganik fertilizer purchases also to find out the effects of attitude, subjective norms and cost of fertilizer usage to the intentions of purchasing Petroganik fertilizer. The method used in this research is explanatory methods by using survey techniques. Method taken to determine research location was conducted purposively and this research is done in Nogosari District and Musuk District. The method used for gathering samples with multi stage random sampling. Samples in this research were collected  from  64  respondents  split  from  4  villages  and  8  group  farmers.  The technique of collecting data was solved through observation, interviews, and logging. The analysis of the sample data used for this research is Structural Equation Models (SEM) method and also Partial Least Square (PLS) as an altiernative method. The research finds that (1) product attributes and  environmental awareness positively determinants of  purchase attitudes. (2) subjective norms, purchase attitudes, and cost of fertilizer usage affects the purchase intentions for Petroganik fertilizer.</em>


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Ahmed Farouk Kineber ◽  
Idris Othman ◽  
Ayodeji Emmanuel Oke ◽  
Nicholas Chileshe ◽  
Tarek Zayed

Purpose The purpose of this paper is to examine the relationship between overcoming the value management (VM) implementation barriers and VM implementation in the Egyptian building sector. Design/methodology/approach A critical review of the literature on VM was used to through bibliometric analysis has been conducted to highlight the studies’ gap and establish the VM barriers. These obstacles were then contextually transformed via a semi-structured interview and a pilot study, and subsequently organized in the form of a theoretical model. The primary data was collected from 335 building stakeholders in Egypt through the administration of questionnaire surveys. Consequently, structural equation models of partial least squares were applied to statistically assess the final model of VM barriers. Findings The bibliometric analysis shows that there is an inadequate study on VM implementation barriers in the Egyptian construction industry and insufficient studies on implementing VM in developing countries. Results obtained from the proposed model showed that overcoming the VM barriers has a major connection with successful VM implementation. This is indicated with the value of ß = 0.743, which is necessary when the firm is overcoming 1 unit of VM barriers. Originality/value This study fills the knowledge gap by identifying and emphasizing the critical obstacles to VM implementation.


Author(s):  
Syariful Mahsyar ◽  
Suharno Suharno ◽  
Zainal Abidin

This study aims to determine the effect of customer trust and company image on customer satisfaction and customer loyalty at the Indonesian Classification Bureau. The population in this study were customers of PT BKI with a total of 95 respondents. The method of data collection is done by giving a list of questions or questionnaires to respondents who are customers at PT BKI, where the questionnaire is distributed to these customers. This study uses a data analysis tool that is partial Least Square (PLS), then this study uses the analysis method of structural equation models or Path Analysis to determine the causal relationship between latent variables contained in structural equations. The tool used in data processing using the Smart PLS program. The results of this study indicate that 1) customer trust has a significant effect on customer satisfaction, 2) company image has a significant effect on customer satisfaction, 3) customer trust has a significant effect on customer loyalty, 4) company image has a significant effect on customer loyalty, 5) customer satisfaction has an significant effect to customer loyalty. Keywords: Customer Trust, Company Image, Customer Satisfaction, Customer Loyalty


2017 ◽  
Vol 7 (3) ◽  
pp. 75 ◽  
Author(s):  
Luis Enrique Valdez Juárez

In recent times, small and medium-sized companies (SMEs) have focused their activities on short-term financial results. Corporate social responsibility (CSR) is among the organizational practices currently being adopted by companies to increase their competitiveness. While some companies implement CSR out of curiosity or because it is aligned with their true social vocation, most embrace it to increase economic and financial performance. Whereas some theories support CSR practices and assert the great benefits these activities can yield, other theories state that management should not allocate resources to CSR actions. Focusing on SMEs, the present study sought to examine the effects of CSR on profitability from three perspectives: the social, the environmental, and the economic dimensions of social responsibility. The sample for this study included 81 companies in the industrial (54.3%) and services (45.7%) sectors operating in the south of the state of Sonora (Mexico). Data collection was carried out from August to November, 2013, and used a self-directed survey administered to company managers. Results were analyzed and validated using a variance-based statistical technique focused on structural equation models (SEM); the structured relationships were validated by partial least square (PLS) modeling using the SmartPLS Professional software (version 3.2.6). Our findings provide evidence that social and economic CSR activities have a positive influence on profitability in SMEs. This study contributes to the development of the main literature on CSR practices in their social, environmental, and economic dimensions: firm theory, sustainability theory, and stakeholder theory. 


2021 ◽  
Vol 39 (1) ◽  
Author(s):  
Kit-Yeng Sin

Rising trend of sustainability within tourism especially hotel industries remain ambiguous in many different areas of academic research and business. Nonetheless, contemporary relevance of quality practices and sustainability in the hotel industries has increased lately. This paper examined hotel quality managers (HQMs) perceptions of quality management and sustainability via the sequential-mixed methods approach, to bridge the gaps in the existing literature on the connection between pertinent variables. Therefore, in Phase 1 ten HQMs were deliberately selected and interviewed to perceive their views on quality management and the relationship between various quality management constructs towards sustainable performance. Phase 1 revealed that business ethics emerged as a new dimension, which needed to be emphasised. Subsequently, the qualitative results were utilised to design the hypotheses for 300 HQMs’ quantitative surveys in Phase 2. The obtained survey data was analysed via the Partial Least Square-Structural Equation Models (PLS-SEM) to determine a list of hypotheses related to the impacts of key constructs. The present study depicted a significant and positive mediating connection between the HQMs perspective of quality management, business principles, and sustainable performance.


2019 ◽  
Vol 9 (1) ◽  
pp. 94
Author(s):  
Imelda Saluza ◽  
Dewi Sartika

DGT (Directorate General of Taxation) continues to optimize the collection of annual tax returns by facilitating technology-based tax service systems, one of which is e-filing that has been running since 2016. However, e-filing turned out to have less influence on the delivery of annual tax returns as reflected in the electronic annual tax returns monitoring data that only met 78% of the 2017 target. This is caused by various problems that arise during the use of e-filing such as individual technology capabilities, loss of efin, forgetting DGT Online account passwords to lack of awareness about the importance of submitting annual tax returns. Problems encounter during the use of e-filing are the basis for evaluating the continued use of e-filing in Palembang. The development of a conceptual model was conducted to evaluate the sustainability of the use of e-filing. The development of a conceptual model basically has a scarcity of supporting theories used and has a complex model. To overcome this problem, Partial Least Squares (PLS) Structural Equation Model (SEM) could be applied to. The results of data analysis found that information quality and service quality did not have a positive influence on the sustainability of the use of e-filing and the level of correlation between information quality, system quality, service quality, and individual ability was still small towards the sustainability of the use of e-filing. It could be concluded that the quality of information and service provided by DGT has the opposite effect that does not even influance the sustainability of e-filing usage. However, the quality of the system and the ability of individuals to give effect to e-filing usage in reporting in reporting annual tax returns. Therefore, DGT is expected to improve the quality of the system of e-filing expecially in the function of e-filing, ease of use, usefullness of e-filing in reporting annual tax return. In additory it is necessary to carry out socialization and training on e-filing to improve the ability of individuals to report online their annual tax report. The findings of this research are very important for the Tax office in Palembang to analyze the sustainability of the use of e-filing that has been proven empirically, multidimensional and in a specific context. The result of the study could be used as a reference to improve overall quality of taxation for the sake of sustainable use of e-filing. 


2020 ◽  
Vol 35 (1) ◽  
pp. 1
Author(s):  
Pancawati Hardiningsih ◽  
Indira Januarti ◽  
Maryono Maryono ◽  
Ceacilia Srimindarti

This study aims to analyze the effect of local own revenue, balance funds and area size on capital expenditure with economic growth as a moderating factor for district / city governments in Central and East Java Provinces. The population in this study are all districts / cities in Central Java and East Java Province. This research uses census method. The secondary data used in this study is in the form of 2015-2017 APBD realization reports obtained from the Director General of Fiscal Balance of the Regional Government, while data on economic growth and area size were obtained from BPS of Central and East Java Provinces. The analysis technique uses structural equation models with Partial Least Square. The results showed that regional original income and balance funds had a significant positive effect on capital expenditure in Central and East Java. The area size has a positive and significant effect on capital expenditure for Central Java but not for East Java. Economic growth moderates the effect of regional income on capital expenditure. Economic growth moderates balance funds towards capital expenditure for Central Java but not for East Java. Overall there is no difference in capital expenditure across districts / cities in the two provinces


2020 ◽  
Vol 12 (17) ◽  
pp. 6825
Author(s):  
María Dolores Sánchez-Fernández ◽  
Daniel Álvarez-Bassi ◽  
José Ramón-Cardona

The purpose of this paper is to examine the importance of exceeding the expectations of guests to generate greater satisfaction, in order to offer an unforgettable experience and generate more comments on the Web 2.0 in the context of tourism. Structural equation models were used. The data for the analysis were obtained from a sample of residents of the Maldonado-Punta del Este conurbation (Uruguay), who were asked about their last overnight stay. The proposed structural equation model was tested using the partial least square (PLS) technique. The results show that exceeding the expectations of guests is essential for the clients’ experience and very important for the satisfaction with the stay at the hotel. The generation of online comments (electronic word-of-mouth (eWOM)) is also strongly influenced by emotional experiences. Exceeding the expectations of trained clients and surprising them with new services and experiences is the essence of luxury offers. The main practical implication is that exceeding expectations is the key to eWOM, and this means that managers must be involved in a perpetual process of service innovation.


2018 ◽  
Vol 1 (2) ◽  
pp. 1-9
Author(s):  
Setiawan Setiawan

Islamic banking has continued weakening of growth in Depositor Funds gathers. The lowest growth occurred in the year 2015 which growth reached 6.11%. The purpose of this research was to find out what internal factors that can affect the growth of Depositor Funds of Islamic banking in Indonesia. Internal factors that supposedly influential include: Operating Espenses to Operating Revenue (BOPO), Training Costs, Promotion Cost, Financing to Deposit Ratio (FDR), the number of office network, and Non-Performing Financing (NPF). This research hypothesis testing using the analysis with the model of Structural Equation Models (SEM). The analysis used Partial Least Square (PLS), so it can be known how much of the independent variables are observed with influential factors hypothesized. The research found that the latent variable Internal factors influence on Depositor Funds. The variable encompasses Internal factors explaining the Depositor Funds amounting to 15.6%, the rest is explained by other variables that are not included in this research model.


2016 ◽  
Vol 31 (1) ◽  
pp. 51
Author(s):  
Maria Pinkan Elionora Sepoetri ◽  
Heru Irianto ◽  
Nuning Setyowati

<div class="WordSection1"><p><em>This research aims to know the implementation of the ongoing partnerships in PT Malindo Feedmill branch Yogyakarta, knowing the influence of variable quality of products, service quality, breeder expectation, and corporate image towards the breeders satisfaction, as well as knowing the influence breeders satisfaction towards breeder loyalty. This research uses the basic method of descriptive analytic. This research was carried out at PT. Malindo Feedmill branch Yogyakarta. The method of determining the location of the research done by the purposive method and method of determination of samples is carried out by the census method by the number of samples of 75 respondents. The technique of collecting data through observation, interviews, and questionnaires that have been tested for validity and reliability. The analysis of the data used in this research is a method of Structural Equation Models (SEM) with an alternative method of Partial Least Square (PLS). The results showed that: (1) Partnership patterns in PT Malindo Feedmill. is a core-plasma pattern with a strategy of 'win-win solution', there is a cooperation agreement between the breeders and the company. (2) The product quality does not affect toward breeders satisfaction. (3) The service quality, the breeders expectation and corporate image has a positive influence toward breeders satisfaction. (4) The breeders satisfaction has a positive influence toward breeders loyalty.</em></p></div>


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