scholarly journals Trust Dynamics and Verbal Assurances in Human Robot Physical Collaboration

2021 ◽  
Vol 4 ◽  
Author(s):  
Basel Alhaji ◽  
Michael Prilla ◽  
Andreas Rausch

Trust is the foundation of successful human collaboration. This has also been found to be true for human-robot collaboration, where trust has also influence on over- and under-reliance issues. Correspondingly, the study of trust in robots is usually concerned with the detection of the current level of the human collaborator trust, aiming at keeping it within certain limits to avoid undesired consequences, which is known as trust calibration. However, while there is intensive research on human-robot trust, there is a lack of knowledge about the factors that affect it in synchronous and co-located teamwork. Particularly, there is hardly any knowledge about how these factors impact the dynamics of trust during the collaboration. These factors along with trust evolvement characteristics are prerequisites for a computational model that allows robots to adapt their behavior dynamically based on the current human trust level, which in turn is needed to enable a dynamic and spontaneous cooperation. To address this, we conducted a two-phase lab experiment in a mixed-reality environment, in which thirty-two participants collaborated with a virtual CoBot on disassembling traction batteries in a recycling context. In the first phase, we explored the (dynamics of) relevant trust factors during physical human-robot collaboration. In the second phase, we investigated the impact of robot’s reliability and feedback on human trust in robots. Results manifest stronger trust dynamics while dissipating than while accumulating and highlight different relevant factors as more interactions occur. Besides, the factors that show relevance as trust accumulates differ from those appear as trust dissipates. We detected four factors while trust accumulates (perceived reliability, perceived dependability, perceived predictability, and faith) which do not appear while it dissipates. This points to an interesting conclusion that depending on the stage of the collaboration and the direction of trust evolvement, different factors might shape trust. Further, the robot’s feedback accuracy has a conditional effect on trust depending on the robot’s reliability level. It preserves human trust when a failure is expected but does not affect it when the robot works reliably. This provides a hint to designers on when assurances are necessary and when they are redundant.

Biostatistics ◽  
2016 ◽  
Vol 17 (3) ◽  
pp. 499-522 ◽  
Author(s):  
Ying Huang

Abstract Two-phase sampling design, where biomarkers are subsampled from a phase-one cohort sample representative of the target population, has become the gold standard in biomarker evaluation. Many two-phase case–control studies involve biased sampling of cases and/or controls in the second phase. For example, controls are often frequency-matched to cases with respect to other covariates. Ignoring biased sampling of cases and/or controls can lead to biased inference regarding biomarkers' classification accuracy. Considering the problems of estimating and comparing the area under the receiver operating characteristics curve (AUC) for a binary disease outcome, the impact of biased sampling of cases and/or controls on inference and the strategy to efficiently account for the sampling scheme have not been well studied. In this project, we investigate the inverse-probability-weighted method to adjust for biased sampling in estimating and comparing AUC. Asymptotic properties of the estimator and its inference procedure are developed for both Bernoulli sampling and finite-population stratified sampling. In simulation studies, the weighted estimators provide valid inference for estimation and hypothesis testing, while the standard empirical estimators can generate invalid inference. We demonstrate the use of the analytical variance formula for optimizing sampling schemes in biomarker study design and the application of the proposed AUC estimators to examples in HIV vaccine research and prostate cancer research.


2012 ◽  
Vol 1 (1) ◽  
pp. 25-35
Author(s):  
Daphne Rixon

The purpose of this case study is to first examine the implications of accountability legislation on the financial and performance reporting of a public sector agency in the Canadian province of Newfoundland and Labrador and secondly, to compare the level of accountability with Stewart’s (1984) ladder of accountability. This paper is based on the first phase of a two-phase study. The first phase focuses on the initial impacts of accountability legislation on agencies and the challenges created by the legislation’s ‘one size fits all’ approach. The second phase of this study will examine the impact of the legislation on stakeholders after it has been in operation for five years. The second phase will include interviews with stakeholders to ascertain the level of satisfaction with the new legislation. The first phase of the study is significant since it highlights how governments could consider stakeholder needs when drafting such legislation. This research contributes to the body of literature on stakeholder accountability since there is a paucity of research focused specifically on the impact of accountability legislation on public sector agencies. An important contribution of this paper is the introduction of a framework for legislated accountability reporting. The main theoretical frameworks used to analyse the findings are Stewart’s (1984) ladder of accountability in conjunction with Friedman and Miles (2006) ladder of stakeholder management and engagement.


2021 ◽  
Author(s):  
◽  
Lin Yang

<p>Word-of-mouth (WOM) is perceived by consumers as a highly credible source of information, and online channels for WOM have become increasingly popular among consumers. Although the impact of online word-of-mouth (OWOM) on consumers‘ purchase decisions has been researched, it remains unclear why information about products, brands or organisations is generated online and what influences its initiation from the sender‘s perspective. This research explores the antecedents of customer OWOM and examines the relationships between key antecedent variables and customer OWOM engagement in a Chinese context.  A conceptual model was developed based on the literature and information obtained through one-to-one in-depth interviews. Customer perceived value, satisfaction, loyalty and affective commitment were incorporated as key antecedent constructs of customer OWOM.  The research used a two-phase research design. The first phase was a qualitative exploration of the customer‘s OWOM experience. These findings were used to gain an understanding of customers‘ OWOM initiation, provide confirmation of the model, and refine the measurement thereof. The second phase used a quantitative online survey to validate the measurement instruments and test the model. The data for the study were collected from OWOM initiators in China over a period of one and a half months. A sample of 574 respondents was obtained. Hypotheses were tested using structural equation modelling and multiple regression analysis.  Findings from the research suggest that an emphasis on creating an affective bond with the brand and organisation is the key to customers‘ engagement of WOM on the Internet. The study also indicates that customer perceived QEP (quality, emotional and price) value is a less immediate but critical antecedent. In addition, the customer perceived social value of a product or service is found to significantly impact OWOM. In China, where the collectivist view predominates, customers conform to social standards and withhold negative comments in their OWOM activities in order to maintain social acceptance and inclusion, and to make favourable impressions. They also engage in OWOM to gain and enhance face, which is a social need in China‘s status driven society.  This research contributes to a growing body of research on customers‘ OWOM behaviour by developing and empirically testing the customer OWOM model. It provides a more holistic view of post-purchase OWOM by simultaneously investigating a set of key antecedents for OWOM in a single framework. The research also widens the geographic and culture scope of OWOM research by undertaking the study in China. By using a mixed method, incorporating both qualitative and quantitative approaches, the research offers a balance among objectivity, detailed description and the predictability of the study. Furthermore, the research provides marketing practitioners with a better understanding of the behaviour of Chinese OWOM initiators, and offers directions to improve their marketing communication strategies.</p>


2021 ◽  
Vol 22 (3) ◽  
pp. 1-12
Author(s):  
María D. Gracia

The staking of containers on ideal locations within the yard is a tactical decision that affects the productivity of container terminals. The goal is to improve posterior loading and retrieval operations, to get better use of terminal resources. In this paper, we study how to allocate storage space for outbound containers in container terminals. A two-phase methodological framework is proposed. The first phase groups outbound containers into clusters of similar operational loading conditions. Then in a second phase, a bi-objective storage space assignment model is solved to determine the set of block-bays where groups of similar containers will be stored during the planning horizon. This study presents a double contribution. On one hand, it proposes a new methodological framework that combines operations research and data mining techniques to solve a storage space assignment problem for outbound containers. On the other hand, it analyzes the impact of three factors on four performance metrics used to evaluate the quality and quantity of alternative solutions to the problem of allocation of storage space for outbound containers. The experimental framework is composed of an experimental design study to assess the impact of three factors on four performance metrics used to assess the quality of the storage space assignment solutions, and a case study to validate the proposed approach. The experimental results reveal that the storage yard's capacity and the number of clusters used to group the containers destined to a vessel are the main factors that affect the number and quality of alternative solutions.


Complexity ◽  
2018 ◽  
Vol 2018 ◽  
pp. 1-18 ◽  
Author(s):  
Jessica L. Chapman ◽  
Lu Lu ◽  
Christine M. Anderson-Cook

An important aspect of good management of inventory for many single-use populations or stockpiles is to develop an informed consumption strategy to use a collection of single-use units, with varied reliability as a function of age, during scheduled operations. We present a two-phase approach to balance multiple objectives for a consumption strategy to ensure good performance on the average reliability, consistency of unit reliability over time, and least uncertainty of the reliability estimates. In the first phase, a representative subset of units is selected to explore the impact of using units at different time points on reliability performance and to identify beneficial consumption patterns using a nondominated sorting genetic algorithm based on multiple objectives. In the second phase, the results from the first phase are projected back to the full stockpile as a starting point for determining best consumption strategies that emphasize the priorities of the manager. The method can be generalized to other criteria of interest and management optimization strategies. The method is illustrated with an example that shares characteristics with some munition stockpiles and demonstrates the substantial advantages of the two-phase approach on the quality of solutions and efficiency of finding them.


2014 ◽  
Vol 9 (1) ◽  
pp. 81-91
Author(s):  
Urooj Fatima

The research discussed in this paper aims to study the impact of video footages on the academic performance of students. Video footages are usually inserted into video lectures — in addition to the verbal narration of any examples by the teachers — to explain and simplify concepts. Similarly, in conventional classrooms, teachers verbally narrate examples to clarify concepts — but, in this case, students have to rely on their imagination and previous exposure to similar situations to develop an understanding of the concepts. A two-phase experiment was designed to compare these two teaching methods. A sample of 70 participants was drawn from non-psychology students in the Virtual University of Pakistan; and two groups, Group A and Group B, each with 35 participants, were formed through random assignment of the students. In the first phase of the experiment, members of Group A were taught through a 24-minute video lecture on psychology, which had four chunks of video footage in it. After the lecture, the students' academic learning was measured through a multiple-choice test with 27 items, which was developed by incorporating an equal number of questions on three levels of Bloom's taxonomy (viz. understanding, comprehension and application). The item levels were decided after agreement by three examiners who had at least three years of experience of developing such questions. In the second phase, a lecture with similar content was taught to Group B. The only difference was in the mode of delivery: in this case, the content was conveyed verbally and no video footages were used. The same test of students' learning was employed to get the scores of Group B. In addition, a qualitative study, involving data gathered through participants' feedback on the performance of the learning facilitators and weaknesses in both teaching modes was collected in order to explore the participants' perceptions and experiences of the phenomenon being studied. The results indicated that the two groups were significantly different in terms of academic achievement. The mean values suggested that those who were taught through video footages showed a higher level of academic learning than those who received a traditional verbal narration lecture. In addition, the students reported that the video footages and examples facilitated their learning, and helped them to remain focused and motivated in class. The findings have broad implications for teachers, content developers, academic policy-makers and producers involved in the production of academic content.


2020 ◽  
Vol 11 ◽  
pp. 215013272098154
Author(s):  
Inbar Levkovich

In a longitudinal study we examined the impact of age on negative emotional reactions, compliance with health guidelines and knowledge about the virus during the COVID-19 epidemic. A total of 2509 people participated in a two-phase study: 1424 participants in the first phase (March 12-21) and 1085 participants in the second phase (April 23 to May 5). Age was categorized into 4 groups: age 18 to 30, age 31 to 40, age 41 to 50, and age 51 and over. In the first and second phase, compliance with health guidelines was highest among participants over the age of 50. Knowledge was significantly higher in the second phase than in the first among participants over age 50 and those between the ages of 40 and 50. In the second phase, knowledge did not differ by age group. Negative emotional reactions were significantly higher in the first phase than in the second. Moreover, negative emotional reactions were higher among participants up to age 30 than among all other participants. Perceived susceptibility did not differ by phase or by age group. The paper underscores the impact of age during the COVID-19 epidemic and points to the necessity of taking the needs of different age groups into consideration.


2019 ◽  
Vol 7 (1) ◽  
pp. 505-514 ◽  
Author(s):  
Ari Saptono ◽  
Dedi Purwana ◽  
Agus Wibowo ◽  
Setyo Ferry Wibowo ◽  
Saparuddin Mukhtar ◽  
...  

Purpose of the study: This study examines the impact of creativity and entrepreneurship education on student entrepreneurial intentions at Jakarta State University. Methodology: This study, we applied quantitative research which conducting in two-phase First, we perform exploratory factor analysis test, and the second phase, we confirmatory factor analysis using AMOS version 18. Main Findings: This study carried out the findings that there is an impact on creativity on entrepreneurial education, lectures on individual creativity, entrepreneurial education on entrepreneurial intention, and creativity supported in the university on individual creativity. Furthermore, creativity supported not impact on entrepreneurial intention, and individual creativity has not to impact on entrepreneurial intention. Applications of this study: This research can be used by university leaders to increase students’ intention to become entrepreneurs through optimizing entrepreneurship education and creativity support from universities. Novelty/Originality of this study: In this study, we found that there was an influence of lecturer on creativity on entrepreneurship education. Previous researchers have never revealed this finding. Our research also found the impact of individual creativity on the intention of entrepreneurship. This finding has not been revealed in some previous studies.


2021 ◽  
Author(s):  
◽  
Lin Yang

<p>Word-of-mouth (WOM) is perceived by consumers as a highly credible source of information, and online channels for WOM have become increasingly popular among consumers. Although the impact of online word-of-mouth (OWOM) on consumers‘ purchase decisions has been researched, it remains unclear why information about products, brands or organisations is generated online and what influences its initiation from the sender‘s perspective. This research explores the antecedents of customer OWOM and examines the relationships between key antecedent variables and customer OWOM engagement in a Chinese context.  A conceptual model was developed based on the literature and information obtained through one-to-one in-depth interviews. Customer perceived value, satisfaction, loyalty and affective commitment were incorporated as key antecedent constructs of customer OWOM.  The research used a two-phase research design. The first phase was a qualitative exploration of the customer‘s OWOM experience. These findings were used to gain an understanding of customers‘ OWOM initiation, provide confirmation of the model, and refine the measurement thereof. The second phase used a quantitative online survey to validate the measurement instruments and test the model. The data for the study were collected from OWOM initiators in China over a period of one and a half months. A sample of 574 respondents was obtained. Hypotheses were tested using structural equation modelling and multiple regression analysis.  Findings from the research suggest that an emphasis on creating an affective bond with the brand and organisation is the key to customers‘ engagement of WOM on the Internet. The study also indicates that customer perceived QEP (quality, emotional and price) value is a less immediate but critical antecedent. In addition, the customer perceived social value of a product or service is found to significantly impact OWOM. In China, where the collectivist view predominates, customers conform to social standards and withhold negative comments in their OWOM activities in order to maintain social acceptance and inclusion, and to make favourable impressions. They also engage in OWOM to gain and enhance face, which is a social need in China‘s status driven society.  This research contributes to a growing body of research on customers‘ OWOM behaviour by developing and empirically testing the customer OWOM model. It provides a more holistic view of post-purchase OWOM by simultaneously investigating a set of key antecedents for OWOM in a single framework. The research also widens the geographic and culture scope of OWOM research by undertaking the study in China. By using a mixed method, incorporating both qualitative and quantitative approaches, the research offers a balance among objectivity, detailed description and the predictability of the study. Furthermore, the research provides marketing practitioners with a better understanding of the behaviour of Chinese OWOM initiators, and offers directions to improve their marketing communication strategies.</p>


2002 ◽  
Vol 41 (04) ◽  
pp. 349-356 ◽  
Author(s):  
M. Rabilloud ◽  
C. Colin ◽  
R. Ecochard ◽  
C. M. Couris

Summary Objective: In a two-phase study design, the characteristics of an external data set were studied for precision and bias of the number of incident or prevalent cases of a disease obtained from claims databases. Methods: In the study population (first phase), incident or prevalent cases were counted whereas external data (second phase) provided sensitivity and specificity estimates to count cases in a claims database. Influence of potential differences in sensitivity and specificity between the two phases were evaluated. This was illustrated for 50-90% sensitivity and 99-99.99% specificity ranges. Results and Conclusions: The impact of differences in sensitivity and specificity depends on the odds of disease in the study population. We provide advice on the choice of adequate data sets to correct claims database estimates.


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