scholarly journals Usability of Telemedicine Mobile Applications during COVID-19 in Saudi Arabia: A Heuristic Evaluation of Patient User Interfaces

Healthcare ◽  
2021 ◽  
Vol 9 (11) ◽  
pp. 1574
Author(s):  
Raniah N. Aldekhyyel ◽  
Jwaher A. Almulhem ◽  
Samar Binkheder
Keyword(s):  
Saudi Arabia ◽  
User Interface ◽  
User Interfaces ◽  
Interface Design ◽  
Rating Scale ◽  
Heuristic Evaluation ◽  
Severity Rating ◽  
Telemedicine Application ◽  
Interface Usability ◽  
Mhealth Apps

The coronavirus disease 2019 (COVID-19) pandemic has impacted the use of telemedicine application (apps), which has seen an uprise. This study evaluated the usability of the user interface design of telemedicine apps deployed during the COVID-19 pandemic in Saudi Arabia. It also explored changes to the apps’ usability based on the pandemic timeline. Methods: We screened ten mHealth apps published by the National Digital Transformation Unit and selected three telemedicine apps: (1) governmental “Seha”® pp, (2) stand-alone “Cura”® app, and (3) private “Dr. Sulaiman Alhabib”®app. We conducted the evaluations in April 2020 and in June 2021 by identifying positive app features, using Nielsen’s ten usability heuristics with a five-point severity rating scale, and documenting redesign recommendations. Results: We identified 54 user interface usability issues during both evaluation periods: 18 issues in “Seha” 14 issues in “Cura”, and 22 issues in “Dr. Sulaiman Alhabib”. The two most heuristic items violated in “Seha”, were “user control and freedom” and “recognition rather than recall”. In “Cura”, the three most heuristic items violated were “consistency and adherence to standards”, “esthetic and minimalist design”, and “help and documentation” In “Dr. Sulaiman Alhabib” the most heuristic item violated was “error prevention”. Ten out of the thirty usability issues identified from our first evaluation were no longer identified during our second evaluation. Conclusions: our findings indicate that all three apps have a room for improving their user interface designs to improve the overall user experience and to ensure the continuity of these services beyond the pandemic.

Evaluasi Usability Website library.umn.ac.id Universitas Multimedia Nusantara

2018 ◽  
Vol 8 (2) ◽  
pp. 87-94
Author(s):  
Melanesia N.W. Rumbiak ◽  
Johan Setiawan
Keyword(s):  
User Interface ◽  
User Interfaces ◽  
Interface Design ◽  
User Interface Design ◽  
Usability Evaluation ◽  
Testing System ◽  
Usability Tests ◽  
System Usability Scale ◽  
System Usability ◽  
Interface Usability

Abstract – The library.umn.ac.id is the library website which is owned by the Universitas Multimedia Nusantara. The website has never been examined with usability especially its user interfaces. In conducting the evaluation, the methods of usability tests are applied that is users’ observations of the website user interface design continued by collecting and analyzing data. In addition, data is collecting by creating a questionnaire which is based on System Usability Scale (SUS) to measure users’ satisfaction when using the system. The data is analyzed by applying usability test that refers to the theory of Jacob Nielsen (2003) which is composed of five components that are learnability, efficiency, memorability, errors, and satisfaction. The results of this research, some new user interfaces are recommended for enhancing the library website that has been fully the old version. As a result, the user interfaces prototype is easy to use and easy to understand based on the students’ responses compared to the old version. Keywords-Usability Evaluation, User Interface, Usability Testing, System Usability Scale

scholarly journals Why They Still Cannot Use Their Library Catalogues

10.28945/2395 ◽  
2001 ◽  
Author(s):  
Peter Warren
Keyword(s):  
User Interface ◽  
User Interfaces ◽  
Interface Design ◽  
Design Patterns ◽  
World Wide ◽  
Object Oriented ◽  
Public Access ◽  
Evaluation Technique ◽  
Heuristic Evaluation ◽  
Current Design

The paper examines the Urica World Wide Web Online Public Access Catalogue (OPAC) from three different perspectives. The heuristic evaluation technique showed up a number of problems at the detail level. For broader concerns this needed to be supplemented by other approaches. The use of user interface design patterns and Laurel's concepts of Computers as Theatre showed up the fact that the design needs to be more object oriented with the tools secondary and the catalogue primary. This problem applies to many library catalogues and not just Urica. One limitation of the current design patterns is they provide little help with aesthetic issues. No one technique for evaluating user interfaces is sufficient as problems range from the micro to the macro level.

scholarly journals Analisis User Interface terhadap Website Berbasis E-Learning dengan Metode Heuristic Evaluation

2018 ◽  
Vol 5 (2) ◽  
pp. 270-277
Author(s):  
Yemima Monica Geasela ◽  
Pranchis - Ranting ◽  
Johanes Fernandes Andry
Keyword(s):  
Information Technology ◽  
User Interface ◽  
User Experience ◽  
Interface Design ◽  
Human Factor ◽  
Education Quality ◽  
Visual Design ◽  
Heuristic Evaluation ◽  
Support Element ◽  
E Learning

AbstrakDengan berkembangnya teknologi informasi, meningkat pula cara pembelajaran yang semakin modern salah satunya dengan menggunakan e-learning. E-learning adalah suatu model pembelajaran yang menggunakan website sebagai media dasarnya. Dengan adanya e-learning, pembelajaran dapat dilakukan dimanapun dan kapanpun. E-learning yang baik adalah e-learning yang dapat meningkatkan kemampuan pengguna yang menggunakannya. Desain antarmuka menjadi salah satu elemen paling penting yang dapat mendukung kualitas edukasi di dunia maya. Oleh karena itu, penelitian ini bertujuan mengevaluasi desain antarmuka suatu website berbasis e-learning menggunakan human factors dan pendekatan interpretasi ergonomik, untuk meningkatkan usability dan usefulness sebuah sistem. Metode yang dipakai dalam penelitian ini adalah evaluasi heuristik yang terdiri atas 10 aturan prinsipnya yang terkenal dalam melakukan penilaian atas suatu desain antarmuka. Hasil penelitian menunjukkan secara umum penilaian terhadap desain interface dan ketermudahan penggunaan suatu website yang memiliki basis e-learning ditemukan telah cukup baik, akan tetapi masih terdapat beberapa hal yang perlu ditingkatkan, terutama yang bersesuaian dengan karakteristik dalam ketermudahan penggunaan. Kata Kunci: website, e-learning, heuristic, usability AbstractWith the development of information technology, studying process is one of the affected aspect by technology and becoming a new modern studying method called e-learning. E-Learning is a studying model that use website as it basis. With the help of e-learning, studying process can be done anywhere and anytime. A good E-Learning is one that can increase the overall skill of the user. Visual design becoming one of the support element that can help the education quality in cyberspace. Therefore, this research purposes aims is to design an e-learning website using human factor and ergonomi interpretation approaches, to improve the usefulness for user and the usefulness for system. The method used in this research is a method that consist of ten rule that was famous for designing. The result of general research about user interface design and the content about e-learning with a basis of website was good enough, but there is still some problem that must be fixed especially those relating with user experience. Keywords: website, e-learning, heuristic, usability

scholarly journals A new user interface for a text proofreading web portal in a digitization and crowdsourcing context

2018 ◽  
Vol 14 (1) ◽  
pp. 107-122
Author(s):  
Pietro Murano
Keyword(s):  
User Interface ◽  
User Interfaces ◽  
User Satisfaction ◽  
Interface Design ◽  
Content Type ◽  
Task Time ◽  
Degree Of Control ◽  
Mass Digitization ◽  
Empirical Experiment ◽  
Satisfaction Measures

Purpose This paper aims to present a new user interface design for text proofreading portals in a digitization and crowdsourcing context. Several of the current proofreading portals lack usability in their user interfaces. The aim of the new design is to increase user performance and satisfaction. Design/methodology/approach An empirical experiment has been conducted to evaluate the new user interface as a comparison with 18thConnect – TypeWright proofreading portal. Two of the main measures involved times and errors and this approach is considered to be good for these kinds of measures allowing a good degree of control. Nevertheless, personal opinions are also very important and these are elicited by means of a post-experiment questionnaire. Findings The data were statistically analysed and overall the new user interface helped users to perform better in terms of task time. Errors were also better with the new user interface, but the differences were not statistically significant. Furthermore, users were more satisfied with the new user interface. User satisfaction measures were mostly statistically significant. Originality/value As far as has been ascertained, there have been no systematic studies evaluating a new design with an existing design of a proofreading portal. Therefore, this research is considered to be original, and if implemented widely, it would be very valuable to the mass digitization aims.

A Global Process for Model-Driven Approaches in User Interface Design

2012 ◽  
pp. 219-234
Author(s):  
Sybille Caffiau ◽  
Patrick Girard
Keyword(s):  
User Interface ◽  
User Interfaces ◽  
Interface Design ◽  
User Interface Design ◽  
Application Development ◽  
Design Standards ◽  
Model Driven ◽  
Iterative Development ◽  
Advanced User ◽  
Interactive Application

In user interface design, model-driven approaches usually involve generative solutions, producing interface by successive transformations of a set of initial models. These approaches have obvious limitations, especially for advanced user interfaces. Moreover, top-down design approaches (as generative approaches are) are not appropriate for interactive application development in which users need to be included in the whole design process. Based on strong associations between task models and dialogue models, the authors propose a global process, which facilitates the design of interactive applications conforming to their models, including a rule-checking step. This process permits either to start from a task model or a user-defined prototype. In any case, it allows an iterative development, including iterative user modifications, in line with user-centered design standards.

Lookable User Interfaces and 3D

2018 ◽  
pp. 119-137
Author(s):  
Alan Radley
Keyword(s):  
Virtual Reality ◽  
User Interface ◽  
User Interfaces ◽  
Interface Design ◽  
Maximum Degree ◽  
Apparent Distance ◽  
User Interface Design ◽  
Perspective View ◽  
Data Set ◽  
The Individual

A new philosophy of user interface design is described. Named the “Lookable User Interface,” or LUI, the approach is based on the concept of a Personal Reality (PR) system. Here the computer adapts to the user's worldview in a personalized way, and according to the specific requirements, behaviors, and perceptive skills of the individual. Typically, a PR system creates and adjusts (in real-time) 3D perspective view(s) of a data-set, including (potentially) the field of view of a scene and the apparent distance and scale of objects, whilst also creating an aesthetic “eye-friendly” context for computing operations. A Lookable User Interface (LUI) affords the maximum degree of visual accessibility to digital content. The authors examine the results of testing a Lookable User Interface. Spectasia is one example of a Personal Virtual Reality (PVR) that can be used to visualize links between universals and particulars within digital worlds.

Lookable User Interfaces and 3D

2015 ◽  
pp. 38-56
Author(s):  
Alan Radley
Keyword(s):  
Virtual Reality ◽  
User Interface ◽  
User Interfaces ◽  
Interface Design ◽  
Maximum Degree ◽  
Apparent Distance ◽  
User Interface Design ◽  
Perspective View ◽  
Data Set ◽  
The Individual

A new philosophy of user interface design is described. Named the “Lookable User Interface,” or LUI, the approach is based on the concept of a Personal Reality (PR) system. Here the computer adapts to the user's worldview in a personalized way, and according to the specific requirements, behaviors, and perceptive skills of the individual. Typically, a PR system creates and adjusts (in real-time) 3D perspective view(s) of a data-set, including (potentially) the field of view of a scene and the apparent distance and scale of objects, whilst also creating an aesthetic “eye-friendly” context for computing operations. A Lookable User Interface (LUI) affords the maximum degree of visual accessibility to digital content. The authors examine the results of testing a Lookable User Interface. Spectasia is one example of a Personal Virtual Reality (PVR) that can be used to visualize links between universals and particulars within digital worlds.

User Interface Consistency in the DECwindows Program

1988 ◽  
Vol 32 (5) ◽  
pp. 259-263
Author(s):  
Michael Good
Keyword(s):  
User Interface ◽  
User Interfaces ◽  
Interface Design ◽  
State Of The Art ◽  
Major Goal ◽  
Interface Consistency ◽  
Electronic Conferencing ◽  
Different Types ◽  
Innovative Techniques ◽  
Application Programs

A major goal of the DECwindows program is to provide a consistent, state-of-the-art user interface for workstation software.1 This interface extends across operating systems and many different types of application programs. Within the DECwindows program we have addressed both the technical and organizational aspects of developing consistent user interfaces across applications. Traditional methods for developing user interface consistency, such as the use of an interface style guide and toolkit, were supplemented with more innovative techniques. An exhibition and catalog of DECwindows application designs helped to develop a DECwindows school of interface design. Electronic conferencing software played an important role in facilitating communication among DECwindows contributors throughout the company. Preliminary user interviews suggest that the DECwindows interface style gives a consistent, usable feel to Digital's workstation applications.

Tool Sharpening: Designing a Human-Computer Interface

1985 ◽  
Vol 29 (5) ◽  
pp. 475-479 ◽  
Author(s):  
R. S. Fish ◽  
K. Gandy ◽  
D. L. Imhoff ◽  
R. A. Virzi
Keyword(s):  
User Interface ◽  
Systems Engineering ◽  
User Interfaces ◽  
Interface Design ◽  
Development Time ◽  
Software Tools ◽  
Computer Interface ◽  
Human Computer Interface ◽  
Human Interface

In software engineering the argument in favor of using software tools to produce robust code is widely accepted. We maintain that the use of such tools is key to the engineering of effective user interfaces as well. Here we report on our experiences using a variety of tools to design a user interface, including cases where it was necessary to alter (sharpen) the tool in order to do the job properly. In addition to producing an effective interface, this approach led to shortened development time and far greater adherence to human systems engineering requirements. We believe that the long-term success of human interface specialists will depend on their ability to use and sharpen software tools to expedite the interface design process.

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