scholarly journals Killing the Comments: Why Do News Organizations Remove User Commentary Functions?

2021 ◽  
Vol 2 (4) ◽  
pp. 572-583
Author(s):  
Maria N. Nelson ◽  
Thomas B. Ksiazek ◽  
Nina Springer

User commentary in digital journalism is commonly understood as a form of public user engagement and participation, a stance that reframes news organizations’ role as discussion curators as necessarily consequential. Yet, in recent years many news organizations have limited, or abandoned altogether, their commentary functions. This paper examines statements and policies published by such news organizations. Based on a thematic analysis of 20 comment removal statements, we found that the most common rationale for this shift was an effort to reduce incivility and misinformation among user comments. The statements analyzed also indicate that organizations are moving to outsource commentary to social media platforms. Tapping into normative discourses of (avoiding) uncivil, conspiracy-prone commentary seems to be an acceptable rationale for abandoning infrastructures established for public discussions or to move these to social media; yet, we found no reflection whatsoever about the additional power afforded to social media companies through such a shift.

Author(s):  
Şükrü Oktay Kılıç ◽  
Zeynep Genel

A handful of social media companies, with their shifting strategies to become hosts of all information available online, have significantly changed the news media landscape in recent years. Many news media companies across the world have gone through reorganizations in a bid to keep up with new storytelling techniques, technologies, and tools introduced by social media companies. With their non-transparent algorithms favoring particular content formats and lack of interest in developing solid business models for publishers, social media platforms, on the other hand, have attracted widespread criticism by many academics and media practitioners. This chapter aims at discussing the impact of social media on journalism with the help of digital research that provides an insight on what storytelling types with which three most-followed news outlets in Turkey gain the most engagement on Facebook.


2021 ◽  
pp. 016344372110158
Author(s):  
Opeyemi Akanbi

Moving beyond the current focus on the individual as the unit of analysis in the privacy paradox, this article examines the misalignment between privacy attitudes and online behaviors at the level of society as a collective. I draw on Facebook’s market performance to show how despite concerns about privacy, market structures drive user, advertiser and investor behaviors to continue to reward corporate owners of social media platforms. In this market-oriented analysis, I introduce the metaphor of elasticity to capture the responsiveness of demand for social media to the data (price) charged by social media companies. Overall, this article positions social media as inelastic, relative to privacy costs; highlights the role of the social collective in the privacy crises; and ultimately underscores the need for structural interventions in addressing privacy risks.


BJS Open ◽  
2021 ◽  
Vol 5 (Supplement_1) ◽  
Author(s):  
John Pascoe ◽  
Paul Foster ◽  
Muntasha Quddus ◽  
Angeliki Kosti ◽  
Francesca Guest ◽  
...  

Abstract Introduction SMILE is a free online access medical education (FOAMEd) platform created by two UK surgical trainees and a medical student that delivered over 200 medical lectures during lockdown. Method The role of Social Media in the development of SMILE was interrogated using a survey sent to all SMILE participants and by analysing activity on SMILE social media platforms. Results 1306 students responded to the online survey with 57.2% saying they heard of SMILE through Facebook. Engagement using facebook remained highest with 13,819 members, over 800 user comments and >16,000 user reactions. 4% of the students heard of SMILE through Twitter or Instagram. Facebook analytics revealed the highest level of traffic when lectures were most commonly held suggesting students used Facebook to access lectures. Other educators were able to find SMILE on social media, leading to collaborations with other platforms. Throughout the survey many mentioned how social media created and maintained a community of medical students enhancing group-based learning Conclusions We demonstrate that social media platforms provide popular and cost-effective methods to promote, sustain & deliver medical education for students and educators.


2021 ◽  
Author(s):  
Jarett Anderson ◽  
Austin Hamp ◽  
Michelle Militello ◽  
Ryan Geist ◽  
Jaclyn Anderson ◽  
...  

BACKGROUND Clinical trials are an essential process in discovering new biomedical or behavioral outcomes in disease processes. There are several steps involved in creating a clinical trial. One step, patient recruitment, is often touted as the largest contributor to trial delays, which has financial, scientific, and ethical ramifications. Approximately 1.2 billion dollars in the United States is spent each year on this process and as many as 86% of clinical trials do not meet recruitment targets within their perspective timeframes, and 19% of trials had to be terminated early due to insufficient recruitment and/or patient retention1. Social media is a viable, inexpensive tool that can be utilized to improve both recruitment and retention rates2. To date, platforms such as Facebook, Twitter and others have been widely utilized in recruitment for clinical trials, communication among stakeholders, and educational tools. Social media also has the advantage of reaching populations that otherwise would be more difficult to reach3. A list of these platforms and each of their distinct advantages for clinical trial recruitment can be found in Table 1. This review aims to highlight the unique characteristics of several social media platforms and their advantageous properties in increasing recruitment and retention during clinical trials. OBJECTIVE This narrative review analyzes the current use of several social media sites in clinical trial recruitment and retention. It also offers insight concerning potential uses of these sites that are not currently utilized. METHODS A literature search was performed using PubMed, Google Scholar, and ResearchGate to access and review relevant articles published in peer-reviewed journals concerning social media and its use in clinical trials. Two independent researchers with education and experience in dermatology screened publications to select studies featuring quantitative results concerning social media and clinical trial recruitment. RESULTS 13 social media applications were studied and reviewed. 7 of these social media sites or applications have currently been studied, and their use in complementing traditional recruiting methods such as advertisements in newspapers, health fairs, and direct mailing, has been analyzed and reported. 6 additional social media applications have further been studied, and their potential use within clinical trial research has been additionally analyzed. CONCLUSIONS A large number and variety of social media platforms exist to aid in the recruitment and retention process for clinical trials, many of which can utilize niche features and reach a targeted demographic. Although recruitment remains a barrier for researchers involved in clinical trials, the potential to recruit through social media may be underutilized. Many avenues that exist to improve recruitment have not been leveraged. For example, partnering to create collaborative videos with social media influencers on platforms such as Instagram and Youtube may help to broaden the audience and increase clinical trial enrollments. Creating biomedical educational profiles or channels that discuss details of clinical trials with descriptions of these trials could also be employed to increase the scope of the audience. Reddit, Smart Patients, and Patients Like Me can target difficult-to-reach patient populations due to their use of subgroups, allowing researchers to reach their target audience. Additionally, many of these platforms provide user engagement features that allow users to respond directly to videos or posts and could be used to encourage enrollment by allowing users to react directly to clinical trial advertisements.


Author(s):  
Cherian George

How a society responds to hate spin depends on not only its laws, but also its social norms—in particular, whether people consider bigotry to be socially acceptable or something to fight against, how comfortable they are with ideas and beliefs that are different, and whether their sense of national belonging is based on inclusive democratic values or an exclusive cultural identity. This chapter examines the role of non-state actors in shaping societies’ responses to hate spin. These players—secular and religious civil society groups, news organizations, and social media platforms, for example—are essential parts of any effort to build democracies that are respectful of religious differences. But, like state policy, media and civil society organizations are also often part of the problem, facilitating, encouraging, or even generating hate spin.


2020 ◽  
Vol 6 (3) ◽  
pp. 205630512094818 ◽  
Author(s):  
Ysabel Gerrard

At the time of writing (mid-May 2020), mental health charities around the world have experienced an unprecedented surge in demand. At the same time, record-high numbers of people are turning to social media to maintain personal connections due to restrictions on physical movement. But organizations like the mental health charity Mind and even the UK Government have expressed concerns about the possible strain on mental health that may come from spending more time online during COVID-19. These concerns are unsurprising, as debates about the link between heavy social media use and mental illness raged long before the pandemic. But our newly heightened reliance on platforms to replace face-to-face communication has created even more pressure for social media companies to heighten their safety measures and protect their most vulnerable users. To develop and enact these changes, social media companies are reliant on their content moderation workforces, but the COVID-19 pandemic has presented them with two related conundrums: (1) recent changes to content moderation workforces means platforms are likely to be less safe than they were before the pandemic and (2) some of the policies designed to make social media platforms safer for people’s mental health are no longer possible to enforce. This Social Media + Society: 2K essay will address these two challenges in depth.


2019 ◽  
Vol 10 (2) ◽  
pp. 223-241
Author(s):  
Michelle Martin

This article explores how Rwandan diaspora living in North America and Europe use social media platforms to establish networked connections and express a range of identity narratives related to their forced displacement and resettlement experiences. Facebook posts (and cross-posted tweets), including status updates and linked artefacts, posted by members of the Rwandan diaspora were analysed using thematic analysis, borrowing concepts from virtual ethnography. Results reveal that Rwandan diaspora active on social media used Facebook and Twitter extensively to connect with homeland compatriots and to express a range of identity narratives with strong historic and cultural connections. Trauma related to their displacement and resettlement experiences was prevalent throughout the data and was strongly integrated into diaspora members’ collective identity. Contributions to migration policy and service providers working with trauma-exposed migrants are explored.


2019 ◽  
Vol 7 (1) ◽  
pp. 259-270 ◽  
Author(s):  
Mats Ekström ◽  
Oscar Westlund

This article focuses on news journalism, social media platforms and power, and key implications for epistemology. The conceptual framework presented is intended to inspire and guide future studies relating to the emerging sub-field of journalism research that we refer to as “Epistemologies of Digital Journalism”. The article discusses the dependencies between news media and social media platforms (non-proprietary to the news media). The authority and democratic role of news journalism pivot on claims that it regularly provides accurate and verified public knowledge. However, how are the epistemic claims of news journalism and the practices of justifications affected by news journalism’s increased dependency on social media platforms? This is the overall question discussed in this article. It focuses on the intricate power dependencies between news media and social media platforms and proceeds to discuss implications for epistemology. It presents a three-fold approach differentiating between (1) articulated knowledge and truth claims, (2) justification in the journalism practices and (3) the acceptance/rejections of knowledge claims in audience activities. This approach facilitates a systematic analysis of how diverse aspects of epistemology interrelate with, and are sometimes conditioned by, the transformations of news and social media.


2021 ◽  
Author(s):  
Katherine Ognyanova ◽  
David Lazer ◽  
Matthew Baum ◽  
James Druckman ◽  
Jon Green ◽  
...  

In mid-July 2021, President Biden emphatically claimed that social media platforms were “killing people” by facilitating the spread of vaccine misinformation. Not long after, Senate Republican leader Mitch McConnell similarly declared that misinformation was to be blamed for the low vaccination rates of Americans.The public debate that followed brought to the forefront a series of important questions. How prevalent is the public’s belief in vaccine misinformation? Is that belief associated with vaccine resistance? Are some social groups more susceptible to it than others? Are social media companies responsible for the higher levels of vaccine resistance among some of their users?This report focuses on the first three questions, exploring misinformation beliefs across social groups and their connection with vaccine attitudes. We address the last question in our previous report and in a post published by the Washington Post’s Monkey Cage blog.


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