scholarly journals The COVID States Project #60: COVID-19 vaccine misinformation: From uncertainty to resistance

2021 ◽  
Author(s):  
Katherine Ognyanova ◽  
David Lazer ◽  
Matthew Baum ◽  
James Druckman ◽  
Jon Green ◽  
...  
Keyword(s):  
Social Media ◽  
Social Groups ◽  
Public Debate ◽  
Vaccination Rates ◽  
Media Companies ◽  
Social Media Platforms

In mid-July 2021, President Biden emphatically claimed that social media platforms were “killing people” by facilitating the spread of vaccine misinformation. Not long after, Senate Republican leader Mitch McConnell similarly declared that misinformation was to be blamed for the low vaccination rates of Americans.The public debate that followed brought to the forefront a series of important questions. How prevalent is the public’s belief in vaccine misinformation? Is that belief associated with vaccine resistance? Are some social groups more susceptible to it than others? Are social media companies responsible for the higher levels of vaccine resistance among some of their users?This report focuses on the first three questions, exploring misinformation beliefs across social groups and their connection with vaccine attitudes. We address the last question in our previous report and in a post published by the Washington Post’s Monkey Cage blog.

A market-based rationale for the privacy paradox

2021 ◽  
pp. 016344372110158
Author(s):  
Opeyemi Akanbi
Keyword(s):  
Social Media ◽  
Market Structures ◽  
Media Companies ◽  
The Social ◽  
Social Media Platforms ◽  
Privacy Paradox ◽  
The Individual ◽  
Privacy Risks ◽  
Social Collective

Moving beyond the current focus on the individual as the unit of analysis in the privacy paradox, this article examines the misalignment between privacy attitudes and online behaviors at the level of society as a collective. I draw on Facebook’s market performance to show how despite concerns about privacy, market structures drive user, advertiser and investor behaviors to continue to reward corporate owners of social media platforms. In this market-oriented analysis, I introduce the metaphor of elasticity to capture the responsiveness of demand for social media to the data (price) charged by social media companies. Overall, this article positions social media as inelastic, relative to privacy costs; highlights the role of the social collective in the privacy crises; and ultimately underscores the need for structural interventions in addressing privacy risks.

Impact of Social Media and Technology Companies on Digital Journalism

2019 ◽  
pp. 147-170
Author(s):  
Şükrü Oktay Kılıç ◽  
Zeynep Genel
Keyword(s):  
Social Media ◽  
News Media ◽  
Business Models ◽  
The Other ◽  
Media Companies ◽  
Digital Journalism ◽  
The World ◽  
Social Media Platforms ◽  
Media And Technology ◽  
The Impact

A handful of social media companies, with their shifting strategies to become hosts of all information available online, have significantly changed the news media landscape in recent years. Many news media companies across the world have gone through reorganizations in a bid to keep up with new storytelling techniques, technologies, and tools introduced by social media companies. With their non-transparent algorithms favoring particular content formats and lack of interest in developing solid business models for publishers, social media platforms, on the other hand, have attracted widespread criticism by many academics and media practitioners. This chapter aims at discussing the impact of social media on journalism with the help of digital research that provides an insight on what storytelling types with which three most-followed news outlets in Turkey gain the most engagement on Facebook.

scholarly journals The COVID-19 Mental Health Content Moderation Conundrum

2020 ◽  
Vol 6 (3) ◽  
pp. 205630512094818 ◽  
Author(s):  
Ysabel Gerrard
Keyword(s):  
Mental Health ◽  
Social Media ◽  
Safety Measures ◽  
Face To Face ◽  
Media Companies ◽  
Personal Connections ◽  
Social Media Platforms ◽  
Time Record ◽  
Media Society ◽  
The Uk

At the time of writing (mid-May 2020), mental health charities around the world have experienced an unprecedented surge in demand. At the same time, record-high numbers of people are turning to social media to maintain personal connections due to restrictions on physical movement. But organizations like the mental health charity Mind and even the UK Government have expressed concerns about the possible strain on mental health that may come from spending more time online during COVID-19. These concerns are unsurprising, as debates about the link between heavy social media use and mental illness raged long before the pandemic. But our newly heightened reliance on platforms to replace face-to-face communication has created even more pressure for social media companies to heighten their safety measures and protect their most vulnerable users. To develop and enact these changes, social media companies are reliant on their content moderation workforces, but the COVID-19 pandemic has presented them with two related conundrums: (1) recent changes to content moderation workforces means platforms are likely to be less safe than they were before the pandemic and (2) some of the policies designed to make social media platforms safer for people’s mental health are no longer possible to enforce. This Social Media + Society: 2K essay will address these two challenges in depth.

scholarly journals A simulated cyberattack on Twitter: Assessing partisan vulnerability to spear phishing and disinformation ahead of the 2018 U.S. midterm elections

First Monday ◽  
2018 ◽  
Author(s):  
Michael Bossetta
Keyword(s):  
Social Media ◽  
Private Information ◽  
Right Wing ◽  
Left Wing ◽  
Fake News ◽  
Breaking News ◽  
Media Companies ◽  
Midterm Elections ◽  
Social Media Platforms ◽  
Twitter Users

State-sponsored “bad actors” increasingly weaponize social media platforms to launch cyberattacks and disinformation campaigns during elections. Social media companies, due to their rapid growth and scale, struggle to prevent the weaponization of their platforms. This study conducts an automated spear phishing and disinformation campaign on Twitter ahead of the 2018 United States midterm elections. A fake news bot account — the @DCNewsReport — was created and programmed to automatically send customized tweets with a “breaking news” link to 138 Twitter users, before being restricted by Twitter.Overall, one in five users clicked the link, which could have potentially led to the downloading of ransomware or the theft of private information. However, the link in this experiment was non-malicious and redirected users to a Google Forms survey. In predicting users’ likelihood to click the link on Twitter, no statistically significant differences were observed between right-wing and left-wing partisans, or between Web users and mobile users. The findings signal that politically expressive Americans on Twitter, regardless of their party preferences or the devices they use to access the platform, are at risk of being spear phished on social media.

scholarly journals REDDIT QUARANTINED: CONSEQUENCES OF DEALING WITH DISTRUST IN SOCIAL MEDIA PLATFORMS THROUGH RESTRICTING ENGAGEMENT

2019 ◽  
Vol 2019 ◽  
Author(s):  
Simon Copland
Keyword(s):  
Social Media ◽  
Qualitative Data ◽  
Unintended Consequences ◽  
Activity Levels ◽  
Short Term ◽  
Media Companies ◽  
Social Media Site ◽  
Online Abuse ◽  
Social Media Platforms ◽  
A Site

Online abuse has become a matter of trust for social media platforms, whose role as a facilitator of public debate has been called into question. In response social media companies have become more active in regulating and banning particular users and channels. Through the use of affordances theory, this paper examines one example of the regulation of content on a social media site, the revamp of the quarantining function on Reddit in late 2018. Quarantines are designed to halt participation within and growth of subreddits without banning them outright. The paper uses quantitative and qualitative data to examine the consequences of this revamp on two subreddits, r/Braincels and r/TheRedPill. Through studying activity levels on these subreddits the paper argues that quarantines did limit discussion within these subreddits. However, it also argues that the revamp had unintended consequences, in particular a growth in distrust between subreddit users and Reddit as a site, and a shift of users away from Reddit to less regulated sites. The paper argues that quarantining shifted the affordances of Reddit, in this instance resulting in greater discouragement of activity on particular subreddits. Using the mechanisms and conditions framework (Davis and Chouinard, 2016) the paper however argues that users adapted to and circumvented this discouragement to continue engaging in particular behavior. While quarantining had short term benefits, using an affordances framework this paper argues it had unintended consequences, ones which can result in a continued radicalization of actions and beliefs, furthering distrust in the online sphere.

Social Media as a Tool for Consumer Engagement in Hospital Quality Improvement and Service Design: Barriers and Enablers for Implementation

2021 ◽  
Author(s):  
Louisa Walsh ◽  
Nerida Hyett ◽  
Jayne Howley ◽  
Nicole Juniper ◽  
Chi Li ◽  
...  
Keyword(s):  
Social Media ◽  
Quality Improvement ◽  
Service Providers ◽  
Service Design ◽  
Hospital Service ◽  
Structured Interviews ◽  
Consumer Engagement ◽  
Media Companies ◽  
Barriers And Enablers ◽  
Social Media Platforms

Background: Social media can be used to engage consumers in hospital service design and quality improvement (QI) activities, however its uptake may be limited by a lack of guidance to support implementation. This article presents the perceived barriers and enablers in using social media for consumer engagement derived from an interview study with public hospital stakeholders. Method: Semi-structured interviews with 26 Australian hospital service providers and consumer representatives. Data were analysed using a deductive content analysis method. Results: Data were collected between October 2019 and April 2020. Facebook was the platform most commonly used for consumer engagement activities. Barriers and enablers to social media-based consumer engagement were identified. The barrier themes were 1) fears and concerns; 2) lack of skills and resources for social media engagement; 3) lack of organisational processes and support; and 4) problems with social media platforms and the changing social media landscape. The enabler themes were: 1) hospitals facilitating access and use; 2) making discussions safe; 3) cultivating a social media community; and 4) building on success. Conclusion: Using social media to facilitate consumer engagement in hospital service design and QI activities is feasible and acceptable to service providers and consumers. Hospitals and their executives can create a supportive environment for social media-based engagement activities through developing clear governance systems and providing training and support to all users. Consumers need to be involved in co-designing social media-based activities and determining which forms of engagement are accessible and acceptable. For some consumers and service providers, barriers such as a lack of resources and distrust of social media companies might mean that social media-based engagement will be less acceptable for them. Because of this it is important that hospitals provide complementary methods of engagement (e.g., face-to-face) alongside social media-based methods.

Demographics, Design, and Free Speech

2019 ◽  
pp. 150-169
Author(s):  
Soraya Chemaly
Keyword(s):  
Social Media ◽  
Free Speech ◽  
Public Interest ◽  
Hate Speech ◽  
Male Dominance ◽  
The Internet ◽  
Online Interactions ◽  
Media Companies ◽  
Social Media Platforms ◽  
Harmful Effects

The toxicity of online interactions presents unprecedented challenges to traditional free speech norms. The scope and amplification properties of the internet give new dimension and power to hate speech, rape and death threats, and denigrating and reputation-destroying commentary. Social media companies and internet platforms, all of which regulate speech through moderation processes every day, walk the fine line between censorship and free speech with every decision they make, and they make millions a day. This chapter will explore how a lack of diversity in the tech industry affects the design and regulation of products and, in so doing, disproportionately negatively affects the free speech of traditionally marginalized people. During the past year there has been an explosion of research about, and public interest in, the tech industry’s persistent diversity problems. At the same time, the pervasiveness of online hate, harassment, and abuse has become evident. These problems come together on social media platforms that have institutionalized and automated the perspectives of privileged male experiences of speech and violence. The tech sector’s male dominance and the sex segregation and hierarchies of its workforce result in serious and harmful effects globally on women’s safety and free expression.

scholarly journals Killing the Comments: Why Do News Organizations Remove User Commentary Functions?

2021 ◽  
Vol 2 (4) ◽  
pp. 572-583
Author(s):  
Maria N. Nelson ◽  
Thomas B. Ksiazek ◽  
Nina Springer
Keyword(s):  
Social Media ◽  
Thematic Analysis ◽  
User Engagement ◽  
Media Companies ◽  
User Comments ◽  
News Organizations ◽  
Digital Journalism ◽  
Social Media Platforms

User commentary in digital journalism is commonly understood as a form of public user engagement and participation, a stance that reframes news organizations’ role as discussion curators as necessarily consequential. Yet, in recent years many news organizations have limited, or abandoned altogether, their commentary functions. This paper examines statements and policies published by such news organizations. Based on a thematic analysis of 20 comment removal statements, we found that the most common rationale for this shift was an effort to reduce incivility and misinformation among user comments. The statements analyzed also indicate that organizations are moving to outsource commentary to social media platforms. Tapping into normative discourses of (avoiding) uncivil, conspiracy-prone commentary seems to be an acceptable rationale for abandoning infrastructures established for public discussions or to move these to social media; yet, we found no reflection whatsoever about the additional power afforded to social media companies through such a shift.

Citizen Engagement and News Selection for Facebook Pages

2019 ◽  
pp. 791-807
Author(s):  
Georgeta Drulă
Keyword(s):  
Social Media ◽  
Media Environment ◽  
Media Companies ◽  
Communication Processes ◽  
The Social ◽  
Social Media Platforms ◽  
News Selection ◽  
Analyse Data ◽  
Facebook Pages ◽  
Selection Of

As news flows in the social media environment, communication processes are facilitated by connecting processes between different categories of people. Thus, multimedia stories in social media journalism link not only pieces of information, but also people. Social media platforms are not only to communicate with audiences, but also to make connections between different stakeholders in the online production of news. This chapter investigates if this process of the selection of news for social media platforms is based on algorithmic criteria, or is only based on a human judgment? Methodologically, this chapter will analyse data from the Facebook pages of Romanian news sites in order to generate data which will be developed for a comparative analysis with online media in Poland. The questions raised by this study concern how media companies promote information on social media sites today.

Citizen Engagement and News Selection for Facebook Pages

2017 ◽  
pp. 122-138
Author(s):  
Georgeta Drulă
Keyword(s):  
Social Media ◽  
Media Environment ◽  
Media Companies ◽  
Communication Processes ◽  
The Social ◽  
Social Media Platforms ◽  
News Selection ◽  
Analyse Data ◽  
Facebook Pages ◽  
Selection Of

As news flows in the social media environment, communication processes are facilitated by connecting processes between different categories of people. Thus, multimedia stories in social media journalism link not only pieces of information, but also people. Social media platforms are not only to communicate with audiences, but also to make connections between different stakeholders in the online production of news. This chapter investigates if this process of the selection of news for social media platforms is based on algorithmic criteria, or is only based on a human judgment? Methodologically, this chapter will analyse data from the Facebook pages of Romanian news sites in order to generate data which will be developed for a comparative analysis with online media in Poland. The questions raised by this study concern how media companies promote information on social media sites today.

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