scholarly journals A Systematic Review of the Influence of Internal Marketing on Service Innovation

2020 ◽  
Vol 13 (9) ◽  
pp. 207
Author(s):  
Soheila Raeisi ◽  
Nur Suhaili Ramli ◽  
Meng Lingjie
Keyword(s):  
Systematic Review ◽  
Organizational Learning ◽  
Literature Review ◽  
Thematic Analysis ◽  
Service Innovation ◽  
Internal Marketing ◽  
Future Research ◽  
Research Questions ◽  
The Relationship ◽  
Practical Implications

This paper aims aimed to present the trends of the literature review in internal marketing and service innovation between 1990 and 2016. The significant reason to conduct this research is that significant variables of internal marketing to link with service innovation are not clearly defined. This research yielded 22 systematic reviews of articles in the Scopus library and adopted a thematic analysis to analyze the data collected. This study provides provided answers to research questions by elaborating on overall trends, objectives, theoretical framework, methodologies, and potential variables that strongly connect between internal marketing and service innovation. While sample sizes are limited to this paper, it suggests suggested fruitful recommendations for future research to overcome this limitation. This research has had two practical implications for managers to redefine their roles and the relationship between members of the organization and to help managers and the firms to consider internal marketing efforts towards motivation, organizational culture, and organizational learning.

scholarly journals The Effect Of Organizational Learning On Organizational Commitment, Job Satisfaction And Work Performance

2011 ◽  
Vol 25 (6) ◽  
Author(s):  
Raduan Che Rose ◽  
Naresh Kumar ◽  
Ong Gua Pak
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Organizational Learning ◽  
Literature Review ◽  
Public Service ◽  
Work Performance ◽  
Future Research ◽  
Font Size ◽  
The Relationship ◽  
Service Managers

<p class="MsoNormal" style="text-align: justify; margin: 0in 0.5in 0pt;"><span style="color: black; font-size: 10pt; mso-ansi-language: EN-GB;" lang="EN-GB"><span style="font-family: Times New Roman;">The literature review reveals that there is a relationship between organizational learning organizational commitment, job satisfaction and work performance. However, it is apparent that the integrated relationships between these variables have not been found to be reported. Hence, we examine the relationship among these variables using a sample of public service managers in Malaysia. Organizational learning was found positively related to organizational commitment, job satisfaction, and work performance. Organizational commitment and job satisfaction are also positively related with work performance and these variables partially mediate the relationship between organizational learning and work performance. Implication of the study and suggestions for future research been discussed in this paper.</span></span></p>

scholarly journals The use of indicators in sustainability reports produced by corporations operating in the Canadian oil sands industry

2021 ◽  
Author(s):  
Jennifer Adelina Dell’Aquila
Keyword(s):  
Content Analysis ◽  
Literature Review ◽  
Oil Sands ◽  
Future Research ◽  
Comprehensive Review ◽  
The Common ◽  
Research Questions ◽  
Sustainability Reports ◽  
Practical Implications

This thesis aims to explore and understand the use of indicators in sustainability reports produced by 13 corporations operating in the Canadian oil sands industry. The literature review demonstrated that little work has been done to understand the use of indicators and reporting within this industry. Three research questions are addressed through a content analysis of sustainability reports. The analysis shows that when looking at indicators based on the common themes or sustainability pillar they address, there appears to be consistency across the industry. However, when looking at indicators individually, there is a great deal of inconsistency making comparison of reports and benchmarking incredibly difficult. This research has a number of practical implications, particularly, it is the first comprehensive review of indicators being disclosed in the industry and can be used by a variety of stakeholders. Further, this research sets the foundation for a number of other possible streams of future research.

scholarly journals Industry 4.0 Technologies and Their Impact in Contemporary Logistics: A Systematic Literature Review

2021 ◽  
Vol 13 (21) ◽  
pp. 11643
Author(s):  
Orestis K. Efthymiou ◽  
Stavros T. Ponis
Keyword(s):  
Systematic Review ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Industry 4.0 ◽  
Exclusion Process ◽  
High Potential ◽  
Future Research ◽  
Technological Developments ◽  
Research Findings ◽  
Research Questions

Even though the topic of Industry 4.0 in the last decade has attracted significant and multifarious attention from academics and practitioners, a structured and systematic review of Industry 4.0 in the context of contemporary logistics is currently lacking. This study attempted to address this shortcoming by performing a systematic review of the available literature of Industry 4.0 in the logistics context. To that end, and after a systematic inclusion/exclusion process, 65 carefully selected papers were addressed in the study. The results obtained from this study were illustrated and discussed in order to provide answers to two research questions pre-defined by the authors. In essence, this study identified emerging aspects and present trends in the area, addressed the main technological developments and evolution of Industry 4.0 and their impact for contemporary logistics, and finally pinpointed literature shortcomings and currently under-explored areas with a high potential for impactful future research. Findings of this review can hopefully be used as the basis for future research in the emerging Logistics 4.0 concept and related topics.

scholarly journals The use of indicators in sustainability reports produced by corporations operating in the Canadian oil sands industry

2021 ◽  
Author(s):  
Jennifer Adelina Dell’Aquila
Keyword(s):  
Content Analysis ◽  
Literature Review ◽  
Oil Sands ◽  
Future Research ◽  
Comprehensive Review ◽  
The Common ◽  
Research Questions ◽  
Sustainability Reports ◽  
Practical Implications

This thesis aims to explore and understand the use of indicators in sustainability reports produced by 13 corporations operating in the Canadian oil sands industry. The literature review demonstrated that little work has been done to understand the use of indicators and reporting within this industry. Three research questions are addressed through a content analysis of sustainability reports. The analysis shows that when looking at indicators based on the common themes or sustainability pillar they address, there appears to be consistency across the industry. However, when looking at indicators individually, there is a great deal of inconsistency making comparison of reports and benchmarking incredibly difficult. This research has a number of practical implications, particularly, it is the first comprehensive review of indicators being disclosed in the industry and can be used by a variety of stakeholders. Further, this research sets the foundation for a number of other possible streams of future research.

Entrepreneurial strategy making in tourism organisations: a systematic review and future research agenda

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Arthur Kearney ◽  
Denis Harrington ◽  
Tazeeb Rajwani
Keyword(s):  
Systematic Review ◽  
Firm Performance ◽  
Literature Review ◽  
Performance Outcomes ◽  
Future Research ◽  
Content Type ◽  
Future Research Agenda ◽  
Entrepreneurial Strategy Making ◽  
The Relationship ◽  
Strategy Making

PurposeUsing a state of the art CIMO literature review the paper develops a framework of the relationship between strategy making in the small tourism firm context and four performance outcomes.Design/methodology/approachThe paper uses the CIMO literature review method, adapted from the wider management literature to structure and integrate the existing fragmented literature base.FindingsPremised on the literature review, a framework of the relationship between strategy making and firm performance in context is posited. Emerging from a dominant owner/manager in a deeply embedded context strategy making influences firm performance across four dimensions. The influence is dynamic, continually subject to modification in a changing environment often mediated through emerging technology.Research limitations/implicationsThe CIMO method provides an integrated framework of the relationship between strategy making and small firm performance in context hence overcoming limitations of the fragmented nature of the research landscape. Emerging from the review key future research trajectories is posited.Practical implicationsWhile highlighting the relationship between strategy making and performance, the proposed framework implies owner/managers play the key role in strategy making with opportunities and challenges in modifying existing strategy making emerging from owner/manager embeddedness. Opportunities for improved policy interventions are posited.Originality/valueThe paper applies the systematic review to the relationship between strategy making and the small tourism firm.

Board demographic diversity: a review of literature

2018 ◽  
Vol 11 (1) ◽  
pp. 33-51 ◽  
Author(s):  
Muneza Kagzi ◽  
Mahua Guha
Keyword(s):  
Literature Review ◽  
Empirical Studies ◽  
Firm Dynamics ◽  
Future Research ◽  
Review Of Literature ◽  
Demographic Diversity ◽  
Board Diversity ◽  
Content Type ◽  
The Relationship ◽  
Practical Implications

Purpose The purpose of this paper is to synthesize the diverse literature on board demographic diversity and to provide avenues for future research. Design/methodology/approach The study provides a comprehensive literature review of theoretical and empirical studies published in leading management journals from 1989 to 2015. Findings The literature review revealed several aspects that are related to board demographic diversity. These aspects have been classified into: definitions and types of board diversity, dimensions of board demographic diversity, measurement and outcomes of board diversity, reasons for existing conflicting empirical findings about the relationship between board diversity and firm dynamics, and research on mediators and moderators. Originality/value Issues pertaining to board demographic diversity identified in this paper have theoretical and practical implications, and include avenues for future research.

Leadership and organizational learning culture: a systematic literature review

2019 ◽  
Vol 43 (1/2) ◽  
pp. 76-104 ◽  
Author(s):  
Lei Xie
Keyword(s):  
Organizational Learning ◽  
Literature Review ◽  
Systematic Literature Review ◽  
Learning Culture ◽  
Future Research ◽  
Holistic View ◽  
Content Type ◽  
Organizational Learning Culture ◽  
English Articles ◽  
The Relationship

PurposeThis paper aims to investigate how the relationship between leadership and organizational learning culture (OLC)/learning organization (LO)/organizational learning (OL) is measured in the literature.Design/methodology/approachThis systematic literature review analyzes published peer-reviewed English articles that examine the relationship between leadership and OLC/LO/OL empirically. A total of 58 articles has been found in 42 journals.FindingsThis paper provides a holistic view of the types of leaderships that have been connected with OLC/LO/OL in various countries and industries. Research methods from the literature are also examined.Originality/valueIt is among the first studies to review the literature about the connection between leadership and OLC/LO/OL. This review offers constructive future research directions.

scholarly journals Victimization Experiences and Well-Being in Adulthood: A Systematic Review and Meta-Analysis

2020 ◽  
Vol 35 (6) ◽  
pp. 783-814
Author(s):  
Célia Ferreira ◽  
Eunice Magalhães ◽  
Carla Antunes ◽  
Cláudia Camilo
Keyword(s):  
Systematic Review ◽  
Literature Review ◽  
Meta Analysis ◽  
Well Being ◽  
Future Research ◽  
Inclusion Criteria ◽  
Methodological Issues ◽  
Sample Characteristics ◽  
The Impact ◽  
The Relationship

Scientific research has explored the impact of violence during adulthood on psychopathology. Fewer efforts have been made from a positive theoretical framework, and no systematic evidence has been provided. This manuscript describes a literature review and meta-analysis on the relationship between victimization experiences and well-being in adulthood. A literature review was performed, and 27 studies met the inclusion criteria for the systematic review 16 for the meta-analysis. The meta-analysis yielded a medium and significant overall effect size (r = −0.309, p < .001), which indicated that greater victimization experiences partly explain lower well-being outcomes. A set of theoretical and methodological issues are discussed, specifically considering the conceptualization of victimization and well-being as well as the studies design, sample characteristics, measures, and data analysis. Derived from this integrative discussion, some recommendations are also provided for future research.

The Relationship Between Leader–Member Exchange and Employees’ Proactive Behaviors

2019 ◽  
Vol 18 (2) ◽  
pp. 106-111
Author(s):  
Fong-Yi Lai ◽  
Szu-Chi Lu ◽  
Cheng-Chen Lin ◽  
Yu-Chin Lee
Keyword(s):  
Hierarchical Linear Modeling ◽  
Future Research ◽  
Leader Member Exchange ◽  
Voice Behavior ◽  
Linear Modeling ◽  
Team Members ◽  
Member Exchange ◽  
Multi Temporal ◽  
The Relationship ◽  
Practical Implications

Abstract. The present study proposed that, unlike prior leader–member exchange (LMX) research which often implicitly assumed that each leader develops equal-quality relationships with their supervisors (leader’s LMX; LLX), every leader develops different relationships with their supervisors and, in turn, receive different amounts of resources. Moreover, these differentiated relationships with superiors will influence how leader–member relationship quality affects team members’ voice and creativity. We adopted a multi-temporal (three wave) and multi-source (leaders and employees) research design. Hypotheses were tested on a sample of 227 bank employees working in 52 departments. Results of the hierarchical linear modeling (HLM) analysis showed that LLX moderates the relationship between LMX and team members’ voice behavior and creative performance. Strengths, limitations, practical implications, and directions for future research are discussed.

A literature review on firms' internationalisation through e-commerce

2019 ◽  
pp. 121-143
Author(s):  
Riccardo Resciniti ◽  
Federica De Vanna
Keyword(s):  
Systematic Review ◽  
Literature Review ◽  
International Business ◽  
Decision Process ◽  
Foreign Markets ◽  
New Markets ◽  
Integrative Framework ◽  
The Past ◽  
The Relationship

The rise of e-commerce has brought considerable changes to the relationship between firms and consumers, especially within international business. Hence, understanding the use of such means for entering foreign markets has become critical for companies. However, the research on this issue is new and so it is important to evaluate what has been studied in the past. In this study, we conduct a systematic review of e-commerce and internationalisation studies to explicate how firms use e-commerce to enter new markets and to export. The studies are classified by theories and methods used in the literature. Moreover, we draw upon the internationalisation decision process (antecedents-modalities-consequences) to propose an integrative framework for understanding the role of e-commerce in internationalisation

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