scholarly journals Modern demands of education quality management in a higher education institution

2021 ◽  
Vol 10 (41) ◽  
pp. 65-73
Author(s):  
Serhii Dieniezhnikov ◽  
Liubov Pshenychna ◽  
Dmitro Kozlov ◽  
Olena Kozlova
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Education Institution ◽  
Education Quality ◽  
Regulatory Function ◽  
Internal Quality ◽  
Higher Education Institution ◽  
General Scientific

The article is devoted to the analysis of modern demands of education quality management in the conditions of higher education institution operation. The methodological basis of the study is the concept of management, based on a system of philosophical and general scientific doctrines about the quality of education and its specifics in higher education, the concept of personality-oriented learning, systems theory, modeling and development. The authors systematized methodological approaches to modeling the quality management system of education in higher education. The study developed a model of quality management, which is presented at the levels of: subsystems of management approaches, theoretical and methodological foundations, the value of the components and factors of education of different nature; defined a system of principles of internal quality management of higher education, aimed at performing a regulatory function at the general scientific, strategic, practice-oriented, technical, specific scientific and factor levels; an algorithm for building an education quality management system in a higher education institution is presented. It is shown that the quality management of education should be carried out at levels that ensure the manufacturability of the process, the possibility of its improvement with further analysis of the results and the adoption of appropriate management decisions.

Experience of Realization of a Technique of Determination of Productivity of Quality Management System of Higher Education Institution

10.12737/2641 ◽  
2014 ◽  
Vol 2 (1) ◽  
pp. 3-7
Author(s):  
�������� ◽  
V. Gadalova ◽  
�������� ◽  
A. Mikhaylov ◽  
������� ◽  
...  
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Professional Education ◽  
Management System ◽  
Process Model ◽  
Quality Management System ◽  
Education Institution ◽  
Educational Organization ◽  
Higher Education Institution ◽  
System Productivity

For the guaranteed sustainable development of an educational organization it is necessary to carry out continuous monitoring related to achievement of planned results and in due time to carry out correcting and warning actions for elimination of possible failures in system. In this paper have been reflected approaches to assessment of educational organization�s quality management system functioning on the basis of ISO 9000 series international standards, has been reveled experience related to application of higher education institution�s quality management system productivity determination technique constructed on analysis of its processes� productivity, have been presented the main stages of offered mechanism realization. This technique�s purpose is providing a group of teachers and a staff of higher education institution led by a top management with necessary tools for quality management system�s effective introduction, application and certification. The offered technique creates conditions for qualitative executive decision-making on the basis of productive functioning of higher education institution�s process model with participation of all interested parties and taking into account the established facts recorded documentary. The technique can be used for distribution of experience related to steady effective management for support of regional educational systems in educational institutions of various types and education�s governing bodies, as well as for development of additional professional education on quality management.

scholarly journals Relationship Between Management’s Commitment With Job Satisfaction According To Shari’ah-Based QMS (MS1900:2014): An Empirical Study At Malaysian HEI

2019 ◽  
Vol 4 (3) ◽  
pp. 93-95
Author(s):  
HASAN AL-BANNA MOHAMED ◽  
Mohd Hamran Al-Banna Mohamad ◽  
Siti Arni Basir ◽  
Norlaila Mazura Al-Banna Mohaiyadin ◽  
Nur Surayya Al-Banna Mohd Saudi ◽  
...  
Keyword(s):  
Higher Education ◽  
Job Satisfaction ◽  
Quality Management ◽  
Empirical Study ◽  
Management System ◽  
Quality Management System ◽  
Education Institution ◽  
Structured Interview ◽  
Higher Education Institution ◽  
Qualitative Design

Management’s commitment in an organization plays an important role in ensuring the application of effective quality management system (QMS). This article explores therelationship between management’s commitment of the organisation that implements Shari'ahbased Quality Management System (MS1900:2014) with job satisfaction at Malaysian Higher Education Institution (HEI). The methodology of this study employed a qualitative design via a semi-structured interview conducted on selected respondents. The respondents consist of employees who are directly and actively involved with the implementation of MS1900 standard. The findings of this study shows that management’s commitment has apparently influenced job satisfaction among the employees at HEI. Therefore, the results of this study can serve as a guide to ensure that the implementation of quality management system based on Shari'ah standards (MS1900) can be applied effectively, blessed and rewarded by Allah GTH.

scholarly journals The Relationship between Management‟s Commitment with Job Satisfaction According to Shari’ah-Based QMS (MS1900:2014) at Malaysian Higher Education Institution

2019 ◽  
Vol 8 (6S3) ◽  
pp. 1002-1006
Keyword(s):  
Higher Education ◽  
Job Satisfaction ◽  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Education Institution ◽  
Structured Interview ◽  
Higher Education Institution ◽  
Qualitative Design ◽  
The Relationship

Management’s commitment in an organisation plays an important role in ensuring the application of effective quality management system (QMS). This article explores the relationship between management’s commitment of an organisation that implements Shari’ah-based Quality Management System (MS1900:2014) with job satisfaction at Malaysian Higher Education Institution (HEI). The methodology of this study employed a qualitative design via a semi-structured interview conducted on selected respondents. The respondents consist of employees who are directly and actively involved with the implementation of MS1900 standard. The findings of this study show that management’s commitment has apparently influenced job satisfaction among employees at HEI. Therefore, the results of this study can serve as a guide to ensure that the implementation of quality management system based on Shari’ah standards (MS1900) can be applied effectively, blessed and rewarded by Allah SWT.

scholarly journals Faktor Pendukung Keberhasilan Penerapan Sistem Penjaminan Mutu Di Perguruan Tinggi

2018 ◽  
Vol 14 (1) ◽  
Author(s):  
Yuli Kartika Dewi
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Education Institution ◽  
Higher Education Institution ◽  
Leadership Model ◽  
Key Factor ◽  
The University ◽  
Main Factor

<p>ABSTRACT The aim of this study is to acknowledge the supporting factors of a successful quality management system, especially in higher education. The core of the Quality Management System is about the system that was issued by the top management to make sure all the processes done properly. ISO 9001 has set out the criteria or requirements for higher education institution applying quality management system. Formerly this standard was applied by manufacturing industries to assure their products fulfill the customer requirements. Furthermore, it would culminate the customer's satisfaction level. Meanwhile, the quality management system regulated by Indonesian Government has had an evolution, especially in the accreditation processes applied for higher education institution, which give small amount of latitude through its many standards to be accomplished by those of which operating in Indonesia. There are some factors that may support and affect the quality management system. Therefore, through this research, the researcher want to quarry the main factor that support the success of quality management system applied in the university. So,: the institution will focus all its energy to work on the key factor that influence the success of the Quality Management System in higher education. This research is applying a qualitative method. The researcher interviews some experts with plenty experiences in pioneering Quality Management System in Bina Nusantara University. As a result, the researcher finds that there many factors that determine the success of quality management system application, some of which are the leader's commitment and competencies, leadership model, excellent process and a solid team.</p><p>Keywords: Quality Management System, higher education, leadership</p>

The quality of higher education through the eyes of the consumers of educational services

2018 ◽  
Vol 6 (1) ◽  
pp. 27-32
Author(s):  
Николай Дмитриев ◽  
Nikolay Dmitriev
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Management System ◽  
Quality Management System ◽  
Education Institution ◽  
Educational Process ◽  
Educational Services ◽  
Quality Of Higher Education ◽  
Russian Higher Education

The article analyses the incentives of the Russian higher education institutions to provide quality education which develop as a result of the competition and signals from labor market. The mechanism of a quality assurance of training of specialists in higher education institution is the quality management system. The experience of formation of a quality management system is presented. The structure and interrelation of components of quality of education is considered. Criteria and indicators of quality of educational process, which can be applied in estimation of quality in the educational organization, are offered. Besides, backbone components of quality — satisfaction of consumers with educational services are considered.

scholarly journals New Opportunities for Education Quality Management Systems Improvement at Higher Education Institutions

2019 ◽  
pp. 499-509
Author(s):  
Alexander Isayev ◽  
Elena Pyanzina
Keyword(s):  
Higher Education ◽  
Quality Management ◽  
Quality Management System ◽  
Higher Education Institutions ◽  
Education Institution ◽  
Educational Process ◽  
Education Quality ◽  
Management Systems ◽  
Quality Management Systems ◽  
Feedback Information

This paper aims at researching new opportunities for improving education quality management systems at higher education institutions. Methods of analyzing data procured from documents and expert estimates were used in the research. The paper analyzes main disadvantages of the existing education quality management systems at higher education institutions and indicates the cause thereof. Issues of education quality improvement are explored, based on increasing the volume of feedback information in colleges’ electronic information and educational environment. The authors have developed tools for improving the volume and quality of feedback information received within the educational process; they provide a description of these tools. Quality map of the current educational process determines the criteria for evaluating the academic process based on feedback indicators, while monitoring of the current academic process helps procure these. Based on these tools, the model of an improved quality management system is provided, which applies the strategy of management by deviations, mechanisms of quick management and mid-term planning of developing the college’s educational system. Conditions ensuring successful implementation of the new mechanisms of education quality management system at a higher education institution are analyzed. Overall, the paper demonstrates new opportunities for developing the education quality management systems at a higher education institution based on applying feedbackbased monitoring of the current academic process.

Sign in / Sign up

Export Citation Format

Share Document