scholarly journals Inter-Cultural Competency in International Locals and their Performance

2021 ◽  
Vol 14 (2) ◽  
pp. 26-39
Author(s):  
Leonardo Liberman ◽  
David Kimber Camussetti
Keyword(s):  
Regression Analysis ◽  
Cultural Competency ◽  
International Business ◽  
Multinational Company ◽  
Competitive Advantages ◽  
Intercultural Competencies ◽  
Different Types ◽  
Intercultural Interactions ◽  
And Performance ◽  
The Relationship

This paper examines the relationship between intercultural competencies and performance in “international locals”, defined as employees who, albeit not formally appointed to any international position, are regularly exposed to different types of intercultural interactions. From a sample of 258 employees of a multinational company, we selected a sub-group of 94 international locals, and examined the effect of ethnocentrism (ET), cultural intelligence (CQ) and emotional intelligence (EQ) on their performance, utilizing multiple regression analysis. The results show that the higher levels of CQ and/or EQ, the better the performance of international locals. Evidence also indicates that EQ interacts with CQ, triggering or enhancing the effect on performance. Finally, ET does not have any effect on the performance of international locals. The research implies that EQ and CQ are essential for performance in international business situations, and that international locals, who are continually exposed to regular intercultural interactions, need to focus on developing these two competencies. By assessing and helping international locals to develop higher EQ and CQ, organizations can ensure that they have enthusiastic and perseverant employees, who enjoy intercultural interactions, and can contribute to develop competitive advantages and capabilities.

scholarly journals The Holy Grail

2015 ◽  
Vol 27 (5) ◽  
pp. 714-738 ◽  
Author(s):  
Jorge Pereira-Moliner ◽  
Xavier Font ◽  
Juan José Tarí ◽  
Jose F. Molina-Azorin ◽  
Maria D. Lopez-Gamero ◽  
...  
Keyword(s):  
Environmental Management ◽  
Business Performance ◽  
Competitive Advantages ◽  
Performance Levels ◽  
Content Type ◽  
Reference Measure ◽  
Environmental Capability ◽  
And Performance ◽  
Hotel Managers ◽  
The Relationship

Purpose – This paper aims to analyse the influence of environmental proactivity on cost and differentiation competitive advantages, and to explore the double relationship between environmental proactivity and business performance. Design/methodology/approach – The population consists of all three- to five-star hotels in Spain. A sample of 350 hotels was classified according to environmental proactivity and performance levels, employing a two-step cluster analysis. Significant differences between groups were examined. Findings – The results show two types of environmental behaviour (reactive and proactive), with proactive hotels developing significantly better on both cost and differentiation competitive advantage and achieving significantly higher performance levels. Hotels which achieve above average business performance levels are significantly more environmentally proactive. Research limitations/implications – The present paper demonstrates that environmental management is related to competitive advantages and business performance. Environmental management systems are more developed in higher category, chain-affiliated and larger hotels. This could be due to having more resources to develop their environmental capability. The environmental proactivity scale employed in this study is presented as a reference measure for hotel managers to benchmark their current practices and implement environmental improvements. Originality/value – First, measuring environmental proactivity using four managerial systems (operative, information, strategic and technical) is innovative and provides a more detailed approach to measuring environmental proactivity. Second, demonstrating a double association between environmental proactivity and performance provides fresh insights into the relationship between these variables.

scholarly journals Examining the effects of interorganizational learning on performance: a meta-analysis

2018 ◽  
Vol 33 (4) ◽  
pp. 574-584 ◽  
Author(s):  
Anni Rajala
Keyword(s):  
Meta Analysis ◽  
Moderating Effects ◽  
Interorganizational Learning ◽  
Content Type ◽  
Positive Effects ◽  
Research Designs ◽  
Different Types ◽  
And Performance ◽  
The Relationship ◽  
Practical Implications

Purpose Relationship learning is viewed as an important factor in enhancing competitiveness and an important determinant of profitability in relationships. Prior studies have acknowledged the positive effects of interorganizational learning on performance, but the performance measures applied have varied. The purpose of this study is to examine the relationship between interorganizational learning and different types of performance. The paper also goes beyond direct effects by investigating the moderating effects of different research designs. Design/methodology/approach This paper applies a meta-analytic approach to systematically analyze 21 independent studies (N = 4,618) to reveal the relationship between interorganizational learning and performance. Findings The findings indicate that interorganizational learning is an important predictor of performance, and that the effects of interorganizational learning on performance differ in magnitude under different research conditions. Research limitations/implications The paper focuses on interorganizational learning, and during the data collection, some related topics were excluded from the data search to retain the focus on learning. Practical implications The study evinces the breadth of the field of interorganizational learning and how different research designs affect research results. Moreover, this meta-analysis indicates the need for greater clarity when defining the concepts used in studies and for definitions of the concepts applied in the field of interorganizational learning to be unified. Originality/value This study is the first to meta-analytically synthesize literature on interorganizational learning. It also illuminates new perspectives for future studies within this field.

scholarly journals Evaluating the Relationship between Investment in Innovation and the Volume of Sold Innovative Products in the Industry of Ukraine

2020 ◽  
Vol 3 (3) ◽  
pp. 67-79
Author(s):  
Larysa Kovchuha
Keyword(s):  
Regression Analysis ◽  
New Products ◽  
Time Lag ◽  
Scientific Research ◽  
Correlation And Regression Analysis ◽  
Different Types ◽  
Innovative Products ◽  
The Relationship ◽  
A Company

Applying the correlation and regression analysis, the study of the relationship between the volume and structure of innovation costs and the volume of sold innovative products (SIP) in industry was carried out on the example of Ukraine. The time lag of the costs-of-sales impact was also considered. It was hypothesized that the total volume of sold innovative products and their structure (the share of new products for the market, the share of products sold abroad) depend on different types of investment in innovation. The correlation and regression analysis showed that the components of investment in innovation influenced differently the volume and structure of SIP, which confirmed the hypothesis. The total amount of SIP largely depends on the level of costs to purchase machinery, equipment and software, as well as costs related to the component "Other". Positive dynamics of sold innovative products that are new to the market, as well as the products sold abroad, is largely determined by the volume of expenditures on external scientific research. Thus, by influencing the structure of investment in innovation, a company can significantly increase the level of its competitiveness.   

scholarly journals Capital Structure and Performance of Deposit Money Banks in Nigeria

2021 ◽  
Vol 17 (4) ◽  
pp. 130
Author(s):  
Osareme Erhomosele
Keyword(s):  
Regression Analysis ◽  
Theoretical Model ◽  
Firm Performance ◽  
Capital Structure ◽  
Agency Cost ◽  
Return On Equity ◽  
Legal Control ◽  
And Performance ◽  
The Impact ◽  
The Relationship

Investigations into the relationship between capital structure and firm performance over the years have consistently produced mixed results in the light of prevailing theories relevant to the concept of capital structure. The study examined the nature of the relationship between the capital structure of Deposit Money Banks (DMBs) in Nigeria and the trend of performance recorded in the industry. Leverage was adopted as a surrogate for capital structure, while firm performance was proxied by profit efficiency and return on equity. A regression analysis test was applied to a balanced panel data, pooled from a sample of 11 DMBs to determine the impact of capital structure on performance. The study found evidence that supports a non-monotonic relationship between capital structure and performance of DMBs, as predicted by the agency cost theoretical model. A major recommendation elicited from the findings of the study advocates for legal control on the proportion of debt DMBs can include in their capital structure if they are to operate as efficiently as expected.

Effects of team diversity on project performance in construction projects

2019 ◽  
Vol 26 (3) ◽  
pp. 408-423 ◽  
Author(s):  
Guangdong Wu ◽  
Xianbo Zhao ◽  
Jian Zuo ◽  
George Zillante
Keyword(s):  
Construction Projects ◽  
Project Performance ◽  
Project Teams ◽  
Mediating Effects ◽  
Negative Effects ◽  
Content Type ◽  
Team Diversity ◽  
Different Types ◽  
And Performance ◽  
The Relationship

Purpose The purpose of this paper is fourfold: first, to investigate the effect of team diversity on different types of conflicts; second, to determine if team diversity is significantly correlated with project performance; third, to investigate the mediating effect of project conflicts on the relationship between team diversity and project performance and fourth, to examine the relationship between different types of conflicts and project performance in construction projects. Design/methodology/approach A theoretical model was developed and a questionnaire survey was conducted with 246 professionals. The structural equation modeling technique was applied to analyze the data. Findings The results showed that: team diversity was positively associated with project performance; the introduction of conflicts significantly weakened the effect of diversity on performance; conflicts have both constructive and destructive effects on project performance; and team diversity affected project performance through the mediating effects of task conflict and relationship conflict, thus adding both positive and negative effects on performance. Research limitations/implications There are other factors which may affect conflicts and project performance such as communication, trust and contract. Future research could be conducted to determine the role of these variables in determining the effects of team diversity on performance. Practical implications It is necessary to reduce the relationship conflict whereas maintaining a “healthy” level of task conflict. In light of this, the conclusions of this study highlight practical implications as follows: project teams should attach importance to diverse partner selection and select cooperative partners whose value orientations are similar; when implementing a construction project, the structure of diverse project teams should keep relatively stable, avoiding too many teams entering or exiting the project in a short period; project teams should make greater efforts to deal with destructive conflicts via relational governance such as trust and communication. Originality/value This study contributes to the literature in three areas. First, this study investigated the dynamic mechanism between team diversity, conflicts and performance in construction projects. Second, this study contributes to the body of knowledge on validating the mediating effects of conflicts on the relationship between team diversity and performance. Third, this study validated the positive and negative effects of team diversity on performance with different types of conflicts as mediation variables in construction projects.

Internationalization and performance of small and medium-sized enterprises from emerging economies

2020 ◽  
Vol 30 (5) ◽  
pp. 635-663
Author(s):  
Eva Cristina Manotas ◽  
Maria Alejandra Gonzalez-Perez
Keyword(s):  
International Business ◽  
Emerging Economies ◽  
Social Practice ◽  
High Reliability ◽  
Risk Function ◽  
Poor Performance ◽  
Content Type ◽  
Hazard Functions ◽  
And Performance ◽  
The Relationship

Purpose This paper aims to introduce the use of hazards functions for studying the relationship between internationalization and performance in small and medium-sized enterprises (SMEs) from emerging economies. Design/methodology/approach Hazards functions analysis is applied to a sample of 64 companies, previously grouped into two subsets of manufacturing SMEs from an emerging economy. The first group contains firms that have attained an accelerated internationalization. And the second one those that have followed a sequential internationalization. Findings The results show strong evidence that internationalization positively affects the probability of a better performance, and therefore more competitiveness of SMEs. Practical implications The proposed methodology is an invitation to use models other than linear regression to explain the relationship between internationalization and performance, studying the risk function of poor performance, whose characterization in the lifetime of SMEs. The result of this study clearly illustrates how internationalization affects the performance of SMEs for both those SMEs with accelerated internationalization and those with a sequential process of internationalization. Social implications The implementation of quantitative methodologies, such as the analysis of hazards, has implications in the social practice of research in international business, by inviting the return of data from primary sources, obtained from direct sources, which, although they are not large samples, they are representative, and therefore the results of the well-applied methodology offer powerful and high-reliability information. Irreproducible and non-replicable research results threaten the credibility, usefulness and the very basis of all scientific fields. Studies in entrepreneurship, management and in international business are not exempt from this problem that affects the ethics and credibility of research works. Originality/value A literature review is presented exposing the disadvantages of the use of traditional correlation methodologies and proposes the methodology traditionally used in industrial engineering studies of hazard functions as a simple option, free of previous assumptions about the relation between internationalization and performance. Finally, the methodology is subjected to triple testing of conceptualization and measurement of internationalization, performance and the relation between internationalization and performance.

scholarly journals Marketing Innovation and Key Performance Indicator in Banking

2016 ◽  
Vol 8 (1) ◽  
pp. 44 ◽  
Author(s):  
Marcello Sansone ◽  
Vincenzo Formisano
Keyword(s):  
Banking Sector ◽  
Performance Indicator ◽  
Single Case ◽  
Competitive Advantages ◽  
Business Innovation ◽  
Marketing Innovation ◽  
And Performance ◽  
The One ◽  
Innovation Indicators ◽  
The Relationship

<p>This paper aims to analyze the relationship between marketing innovation and performance of an enterprise, studying in particular the banking sector. So after a brief review of the literature on services marketing and on the issue of business innovation, through the methodology of the single case (Yin, 1994; Dubois &amp; Gadde, 2002), that is appropriate because of the complexity of the phenomenon, the research analyzes how innovation of bank management—interpreted as a tendency to integrate strategies and tools of “marketing” that have long been the preserve of industrial production and, in recent years, of retailers—influences the performance and competitive advantages.</p><p>In detail, the work provides an analysis of the main KPIs of the bank on the one hand, and innovation indicators of marketing on the other; subsequently it detects any correlation between the two elements and it emphasizes through what strategies a bank has managed to overcome the crisis and to gain a defensible competitive advantage.</p>

LEARNING: KEY TO LEVERAGING THE VALUE OF A FRANCHISE

1994 ◽  
Vol 01 (03n04) ◽  
pp. 367-382 ◽  
Author(s):  
PHILLIP H PHAN ◽  
JOHN E BUTLER ◽  
SOO HOON LEE
Keyword(s):  
Organizational Learning ◽  
Learning Process ◽  
Heavy Duty ◽  
Learning Dynamics ◽  
Contractual Arrangement ◽  
Heavy Duty Truck ◽  
Different Types ◽  
Primary Focus ◽  
And Performance ◽  
The Relationship

The organizational learning dynamics inherent in the franchise relationship provide the primary focus for this research. By encoding knowledge of the skills needed to suceed within the contractual arrangement, the franchisor can short cut the learning process for the franchisee. Once the franchising arrangement is established, both franchisees and franchisors have vested interest in maintaining high levels of organizational learning. In this research a model is presented that incorporates these learning dynamics, and relates them to entrepreneurial returns. Using a sample of heavy-duty truck franchisees, the relationship between different types of organizational learning and performance are explored. The results indicate that the franchising contract may actually act to limit the returns to the franchise relationship. Instead, it may encourage the franchisee to direct their learning efforts to skew returns in their favor. Successful franchisees were found to systematically value the franchise contractual and non-contractual information content more than less successful franchisees.

scholarly journals IMPACT OF DYNAMIC CAPABILITIES ON SMALL AND MEDIUM ENTERPRISES PERFORMANCE IN A VOLATILE ENVIRONMENT AS MODERATED BY ORGANIZATIONAL INERTIA

2020 ◽  
Vol 12 (1) ◽  
Author(s):  
Prasheenaa Jeyaranjan ◽  
Thavakumar D
Keyword(s):  
Organizational Performance ◽  
Dynamic Capabilities ◽  
Small And Medium Enterprises ◽  
Competitive Advantages ◽  
Significant Relationships ◽  
Organizational Inertia ◽  
And Performance ◽  
Medium Enterprises ◽  
The Relationship

In Sri Lanka especially in Batticaloa, the studies related to dynamic capabilities, organizational inertia and organizational performance are rare and there is need to fill this empirical gap by investigating the influence of the dynamic capabilities of small and medium enterprises (SMEs) on organizational performance, and the interaction between dynamic capabilities and organizational inertia in a volatile environment. Therefore, this study has been undertaken to examine the relationship among these three variables and to assess the moderating role of organizational inertia in relationship between dynamic capabilities and organizational performance. The findings indicated that the variables have significant relationships among them and further findings of this study revealed that organizational inertia negatively moderates the relationship between dynamic capabilities and organizational performance of SMEs in Manmunai North Divisional Secretariat in Batticaloa District. By addressing the findings of this study SME owners could try to reduce the inertia in their business by which the relationship between dynamic capabilities and performance can be induced and this lead the businesses in achieving competitive advantages.

Combining Track Quality and Performance Measures to Assess Track Maintenance Requirements

2015 ◽  
Author(s):  
Alireza Roghani ◽  
Renato Macciotta ◽  
Michael Hendry
Keyword(s):  
Railway Track ◽  
Threshold Values ◽  
Track Geometry ◽  
Track Maintenance ◽  
Different Types ◽  
Track Stiffness ◽  
And Performance ◽  
Maintenance Requirements ◽  
The Relationship ◽  
Track Quality

The serviceability of a section of railway highly depends on track stiffness and roughness. Railway operators regularly measure parameters associated with track stiffness and roughness to evaluate the track conditions. These measures are used in combination with performance observations to assess maintenance requirements. Although these assessments are mostly qualitative, railway operations have benefited from them. Railway operators keep comprehensive records of different types of track defects along their lines. These records are a measure of track performance and present an opportunity to quantify the relationship between track quality and performance. This brings the possibility of developing a performance-based approach for assessing the maintenance requirement along a railway track. In this paper, a database of track geometry defects along Canadian National Railway’s Lac la Biche subdivision (Alberta) has been compared against measured parameters associated with track roughness and stiffness. The analyses confirm the relationship between track stiffness and roughness, and the occurrence of track defects. This relationship is further used to define threshold values of track roughness and stiffness, and a hazard chart for maintenance requirements along the Lac la Biche subdivision is proposed.

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