scholarly journals A Study on Customer Perception Towards Supermarkets in Goa

2021 ◽  
Vol 6 (3) ◽  
pp. 27-30
Author(s):  
Dr. Lamaan Sami ◽  
◽  
Dr. Pushpender Kumar ◽  
Keyword(s):  
Small Towns ◽  
Retail Store ◽  
Retail Stores ◽  
Customer Perception ◽  
Demographic Profile ◽  
Customer Insight

People shift their buying from local retail stores to supermarkets, because of many reasons. This trend shift has not only been seen in metro cities but in small towns too. These change in perceptions of the customer insight the researcher and other stakeholder to study the reason behind it. This study tries to understand the demographic profile of the customers in Goa and compare the perception of customers towards supermarket and local retail stores. It has observed that people prefer supermarkets more as compared to the local retail store.

Store Format Influence on Customer Perception of the Store Environment

2012 ◽  
Vol 1 (4) ◽  
pp. 9-21
Author(s):  
Susana Henriques Marques ◽  
Maria Santos
Keyword(s):  
Current Trend ◽  
Retail Store ◽  
Retail Stores ◽  
Client Perceptions ◽  
Customer Perception ◽  
Store Attributes ◽  
Dependent Variables ◽  
Store Environment ◽  
Strategic Differentiation ◽  
Retail Formats

This study compares client perceptions of the global in-store environment applied to different retail store formats. Literature has shown that certain store attributes are important strategic differentiation tools for grocery retailers. A retail atmosphere can lead to success or failure of a business. Previous studies have neglected the current trend to the coexistence of different retail formats, under different brands but within the same organization. In these cases, a multi-banner company needs to customize the atmosphere to its customers in order to gain attention. This research is about the influence of the store format on the servicescape of the grocery retail stores. A survey was conducted of 302 hyper and supermarket customers. A range of atmospherics variables were considered, including some less studied, such as temperature and cleanliness. The results show that all the dependent variables are sensitive to store format, except cleanliness.

scholarly journals Perfect Order and Its Components: Application for Deliveries of Fast Moving Consumer Goods to Retail Stores

2020 ◽  
Vol 31 (2) ◽  
pp. 233-242
Author(s):  
Michal Patak ◽  
Lenka Branska ◽  
Zuzana Pecinova
Keyword(s):  
Consumer Goods ◽  
Fast Moving ◽  
Small Towns ◽  
Retail Store ◽  
Capital City ◽  
Retail Stores ◽  
Retail Chain ◽  
Modest Contribution ◽  
Perfect Order ◽  
Fast Moving Consumer Goods

The perfect order concept is traditionally used to measure logistics performance, but the conventional assessment of the perfect order from the perspective of the “in-time, in-full and error-free” trinity is no longer viable today. This paper aims to make a modest contribution to creating a novel understanding of the perfect order concept. Based on the primary survey in 132 Czech retail stores, the authors identify the key components that constitute a perfect order fulfilment of fast moving consumer goods to retail stores, namely reliability, collaboration, extra adaptation, ordering, and promotion. Subsequently, it was discovered that there are the differences in the influence of the identified components depending on the retail store type. Retail stores in the sense of drugstores regard extra adaptation and promotion as being the more important components compared to retail stores specialising in food products. Independent retail stores regard collaboration and promotion as being much less important components compared to retail stores that form part of a retail chain. Ordering is a more important component for small retail stores compared to large retail stores. Retail stores located in a capital city and in towns representing the centres of individual regions regard collaboration and extra adaptation to be the more important components compared to retail stores located in small towns. Research results support perfection in measuring logistics performance and make it possible to improve retail store operation.

Agents and Agency

2021 ◽  
pp. 75-105
Author(s):  
Katina Manko
Keyword(s):  
New York ◽  
Women Managers ◽  
First Generation ◽  
Small Towns ◽  
Demographic Profile ◽  
Private Writing ◽  
Daily Contact ◽  
New Recruits ◽  
And Training

The CPC traveling agent was a woman who traveled for several months a year, stopping in small towns on her route to recruit women to sell in their neighborhoods. The traveling agent kept in daily contact with the company in New York, evaluating individual sales reports and earnings, handing out catalogs and sample cases to new recruits, and training women for making sales calls, submitting and receiving orders, and distributing products to customers. A demographic profile of these agents shows that most women were either single or widowed and between the ages of twenty and seventy. An analysis of their work gleaned from company literature, private writing, and the national census shows that most of these women welcomed the independence and opportunity for substantial income beyond what ordinary work offered. This group of women would become the first generation of women managers in the company, overseeing the transition from district to city sales offices in the late 1930s.

Creating and retaining customers: perspective from Pakistani small and medium retail stores

2019 ◽  
Vol 47 (4) ◽  
pp. 350-367 ◽  
Author(s):  
Wardah Irfan ◽  
Danish Ahmed Siddiqui ◽  
Waqar Ahmed
Keyword(s):  
Structural Equation ◽  
Perceived Value ◽  
Past Research ◽  
Retail Store ◽  
Partial Least Square ◽  
Least Square ◽  
Store Image ◽  
Retail Stores ◽  
Content Type ◽  
Shopping Experience

PurposeNowadays customers want to enjoy their shopping experience with convenience and maximum value for their money. The purpose of this paper is to examine the role of in-store logistics in crafting store image and perceived value to customers, thus creating satisfied and loyal customers.Design/methodology/approachA research framework was developed based on the review of relevant past research in the area of retail store service quality, perceived value, store image, customer loyalty and satisfaction. Valid data were gathered through a survey from 200 respondents who have shopping experience of small- and medium-sized retail store. Data are analysed through partial least square structural equation modelling (PLSSEM) using Smart PLS 3.2.4.FindingsThe findings of this study suggest that in-store logistics play a major role in developing customers’ satisfaction followed by store image and perceived value. Further, satisfied customers are expected to return to the same retail store, thus showing loyalty.Practical implicationsThis research provides insight into retail decisions makers regarding the factors which enhance customer satisfaction and retention. This study also helps marketers and operations managers to develop strategies for retail stores based on the findings of this research.Originality/valueFrom a retailer’s perspective the paper explains the factors empirically that impact shoppers in the retail store environment.

Sources of Variation at the Retail Level in Bacteriological Condition of Ground Beef1

1977 ◽  
Vol 40 (6) ◽  
pp. 385-388 ◽  
Author(s):  
R. A. FIELD ◽  
F. C. SMITH ◽  
D. D. DEANE ◽  
G. M. THOMAS ◽  
A. W. KOTULA
Keyword(s):  
Fecal Coliform ◽  
Microbiological Quality ◽  
Ground Beef ◽  
Retail Store ◽  
Retail Stores ◽  
Ground Meat ◽  
Plate Counts ◽  
Sources Of Variation ◽  
Packaged Beef ◽  
Coagulase Positive Staphylococci

Ground beef from two locker plants using beef trimmings, and two retail stores, using 4.5-kg chub packs of coarse-ground centrally packaged beef as a source of meat, was evaluated microbiologically on the first Monday and Wednesday of every other month for 14 months. Only slight variations in coliform, fecal coliform, coagulase-positive staphylococci, and aerobic plate counts by plant or retail store were noted. Both retail stores using chub packs showed average total aerobic plate counts of 3.5 × 106/g while one locker plant averaged 1.7 × 106/g and the other 7.7 × 106/g. Source of meat for ground beef and holding time of the meat contributed most to differences in microbiological quality. Overall, ground meat packaged on Monday had higher (P<05) average total aerobic plate counts (5.7 × 106/g) than that packaged on Wednesday (2.5 × 106/g) when more recent beef shipments were available. Coliform, fecal coliform, and coagulase-positive staphylococcus counts followed the same patterns as noted for total aerobic plate counts. Total aerobic plate counts in beef increased slightly in the locker plants where game was processed in the fall, in addition to beef. However, game meat did not cause Salmonella contamination of ground beef in plants where both game and beef were processed. Three Salmonella positive samples out of the 112 total ground beef samples and the 112 swabs from used grinders were isolated and serotyped.

scholarly journals Weighted Centrality and Retail Store Locations in Beijing, China: A Temporal Perspective from Dynamic Public Transport Flow Networks

2021 ◽  
Vol 11 (19) ◽  
pp. 9069
Author(s):  
Cong Liao ◽  
Teqi Dai ◽  
Pengfei Zhao ◽  
Tiantian Ding
Keyword(s):  
Public Transport ◽  
Temporal Analysis ◽  
Retail Store ◽  
Retail Stores ◽  
Shopping Malls ◽  
Flow Networks ◽  
Weighted Degree ◽  
Temporal Perspective ◽  
Convenience Stores ◽  
Transport Flow

The spatial relationship between transport networks and retail store locations is an important topic in studies related to commercial activities. Much effort has been made to study physical street networks, but they are seldom empirically discussed with considerations of transport flow networks from a temporal perspective. By using Beijing’s bus and subway smart card data (SCD) and point of interest (POI) data, this study examined the location patterns of various retail stores and their daily dynamic relationships with three weighted centrality indices in the networks of public transport flows: degree, betweenness, and closeness. The results indicate that most types of retail stores are highly correlated with weighted centrality indices. For the network constructed by total public transport flows in the week, supermarkets, convenience stores, electronics stores, and specialty stores had the highest weighted degree value. By contrast, building material stores and shopping malls had the weighted closeness and weighted betweenness values, respectively. From a temporal perspective, most retail types’ largest correlations on weekdays occurred during the after-work period of 19:00 to 21:00. On weekends, shopping malls and electronics stores changed their favorite periods to the daytime, while specialty stores favored the daytime on both weekdays and weekends. In general, the higher store type level of the shopping malls correlates more to weighted closeness or betweenness, and the lower-level store type of convenience stores correlates more to weighted degree. This study provides a temporal analysis that surpasses previous studies on street centrality and can help with urban commercial planning.

scholarly journals Demographic trends in Hungary at the twin of the millenium

2006 ◽  
pp. 465-478
Author(s):  
Gábor Pirisi ◽  
András Trócsányi
Keyword(s):  
Live Birth ◽  
Spatial Data ◽  
Representative Sample ◽  
Developed Countries ◽  
Small Towns ◽  
Demographic Characteristics ◽  
Demographic Trends ◽  
Demographic Profile ◽  
New Towns ◽  
Geographical Context

Hungary belonging more and more to the pestigious group of developed countries can be characterized more and more by the demographic characteristics of those. Aging population, decreasing live birth, decreasing figure of the population are commonly used terms characterizing the demographic profile of our country. This simplified picture can be modulated and coloured with the help of spatial data. In spite of the comparatively small size, and relatively homogenous structure of Hungary several differences can be found. The network of small towns could be an obvious and representative sample for the spatial investigations as the elements of that almost totally cover the area of Hungary, it is numerous enough, but still easy to handle. Within a Hungarian geographical context settlements having a maximum of 30,000 inhabitants and possessing city rank can be defined as small towns. Because of their size and functions they are sensitive enough to illustrate the national demographic tendencies, but they are numerous enough to split into different gropus according to their remarkably diverse character. Traditional historic small towns widely differ from the ones located in the rapidly urbanizing agglomerations, even though the socialist new towns having similar origin reflect significant demographic variants.

scholarly journals Assessing the Relationship between Retail Store Tobacco Advertising and Local Tobacco Control Policies: A Massachusetts Case Study

2019 ◽  
Vol 2019 ◽  
pp. 1-11
Author(s):  
Bukola Usidame ◽  
Edward Alan Miller ◽  
Joanna E. Cohen
Keyword(s):  
Tobacco Control ◽  
Sampling Method ◽  
Control Policy ◽  
Retail Store ◽  
Cluster Sampling ◽  
Retail Stores ◽  
Control Policies ◽  
Tobacco Control Policies ◽  
The Relationship

Objective. This study documents the extent of tobacco ads in retail stores and evaluates its association with the comprehensiveness of local tobacco control policies in the state of Massachusetts, US. Methods. Using a two-stage cluster sampling method, we sampled 419 retail stores across 42 municipalities to assess the presence and count of nine mutually exclusive tobacco ad categories. Tobacco ads by store type and municipality were analyzed using summary statistics and contingency tables. Regression models tested the association between the extent of tobacco ads and local tobacco control policy comprehensiveness. Results. Overall, 86.6% (n = 363) of all the retail stores had tobacco ads. On average, there were 6.7 ads per retail store (SD = 6.61) and 2804 ads across all the retail stores (range = 0 : 32). Retail stores had an average of three different categories of tobacco ads (mean = 2.98, SD = 1.84). Across all retail stores, the most frequent ad categories were power walls (80.0%) and e-cigarette ads (55.8%). Retail stores in municipalities with more comprehensive local tobacco control policies were more likely to have fewer tobacco ads (IRR = 0.92, p<0.01) and a lower number of tobacco ad categories (OR = 0.88, p<0.05). Conclusion. Municipalities can adopt more comprehensive tobacco control policies to help limit the extent of tobacco retail advertising. This can ultimately reduce smoking in their jurisdiction.

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