scholarly journals Mobile Banking Adoption in Organization: Review of Empirical Literature

2020 ◽  
Vol 5 (9) ◽  
pp. 405-410
Author(s):  
Hamed M. H. Mujahed ◽  
Elsadig Musa Ahmed ◽  
Siti Aida Samikon
Keyword(s):  
Influential Factors ◽  
Empirical Literature ◽  
Mobile Banking ◽  
Binary Variable ◽  
Intention To Adopt ◽  
Actual Use ◽  
Prior Literature ◽  
Toe Framework

This study reviews literature on mobile banking adoption in organizations to identify its influential factors and its operationalization in prior literature. We classify the factors that influence mobile banking adoption using the three contexts suggested by the Technology, Organization and Environment (TOE) framework, namely, technology, organization, and environment. The finding suggests that the influences of these factors vary across studies and most of the studies have operationalized mobile banking adoption using intention to adopt mobile banking or binary variable, rather than the actual use of the technology.

scholarly journals PERCEIVED RISK, INTENTION TO USE AND ACTUAL USE OF MOBILE BANKING IN MALAYSIA: AN EXTENDED DECOMPOSED THEORY OF PLANNED BEHAVIOR

El Dinar ◽  
2015 ◽  
Vol 3 (2) ◽  
Author(s):  
Murat Mahad ◽  
Shahimi Mohtar
Keyword(s):  
Perceived Risk ◽  
Mobile Banking ◽  
Cellular Telephone ◽  
Banking Services ◽  
Marketing Environment ◽  
Financial Time ◽  
Intention To Adopt ◽  
New Strategy ◽  
Actual Use ◽  
And Performance

<p><em>Mobile banking refers to the use of smart phones or other mobile devices to perform tasks  online banking  from  your  home  computer, such as monitoring the   account balances, transfer of funds between accounts, pay bills and prepaid top-up. Mobile banking is a new strategy for the bank to enhance their latest technology in a new dynamic marketing environment. The low penetration of mobile banking in Malaysia, especially in terms of adoption patterns is becoming the research interest, especially when compared to the total number of cellular telephone subscriptions. Even if mobile banking is relatively new in Malaysia, it is very important for the banks to mitigate this issue and thus can draw more users. The issue of risk in term of security, privacy, financial, Time and performance is the five important dimensions in risk factor that may affect the user’s intention to adopt the mobile banking services.</em></p>

A Study on Behavior Intention to Adopt Mobile Banking Apps

2021 ◽  
Vol 13 (2) ◽  
pp. 60-72
Author(s):  
Phan Dai Thich
Keyword(s):  
Social Influence ◽  
Perceived Risk ◽  
Ease Of Use ◽  
Perceived Usefulness ◽  
Influential Factor ◽  
Mobile Banking ◽  
Perceived Ease Of Use ◽  
Behavior Intention ◽  
Intention To Adopt ◽  
Tam Model

This study aims to examine the factors influencing consumers' behavior intention to adopt mobile banking apps. The research uses the TAM model with additional variables such as social influence and perceived risk to evaluate how these factors impact the behavior intention of young customers toward adopting mobile banking services. PLS-SEM was used as the main research method. The findings from this paper reaffirmed that perceived usefulness and social influence are the most influential factor in behavior intention, but perceived ease of use and perceived risk showed insignificant impacts on young consumers' behavior intention in Vietnam. This paper also found that perceived ease of use had no direct impact on behavior intention but an indirect impact through facilitating perceived usefulness. This subject makes a practical and academic contribution in the context of a developing country where is lacking research in mobile banking apps.

A Study of Perceptions, Usability and Future Adoption of a Web-based Learning Tool

2014 ◽  
Vol 5 (3) ◽  
pp. 69-90
Author(s):  
Romina L. Bot ◽  
Maria del Rosario Uribe ◽  
Alejandra J. Magana ◽  
Thomas Mustillo ◽  
John A. Springer
Keyword(s):  
Technology Acceptance ◽  
Perceived Usefulness ◽  
Learning Tool ◽  
Web Based ◽  
Intention To Adopt ◽  
Qualitative Approaches ◽  
Actual Use ◽  
Political Science Education ◽  
Innovation Attributes ◽  
Insight Into

Studies of technology acceptance suggest that individuals' perceptions of usage might be antecedents to predict their adoption. This research study explored students' and professors' perceptions regarding a web-based tool for political science education; the ultimate goal was to identify students and professors' perceived usefulness and usability and thus their intention to adopt the solution as a learning tool. Forty participants answered a survey questionnaire, and quantitative and qualitative approaches were followed to uncover the relationships between usability principles, innovation attributes, and perceptions of usage. The results of the study provide new insight into the factors that may contribute to the acceptance of the learning tool, and ultimately to its actual use.

scholarly journals Making sense of the users of public sector accounting information and their needs

2019 ◽  
Vol 31 (4) ◽  
pp. 478-495 ◽  
Author(s):  
Jan van Helden ◽  
Christoph Reichard
Keyword(s):  
Financial Reporting ◽  
Information Needs ◽  
Accounting Information ◽  
Influential Factors ◽  
Future Research ◽  
Specific Information ◽  
Content Type ◽  
Making Sense ◽  
Actual Use ◽  
User Groups

Purpose The purpose of this paper is to dismantle the complex issue of “use of accounting information (AI)” by pointing to different groups of information users, diverging interests and needs of these user groups and various influential factors on the usability and the actual use of AI. Design/methodology/approach This paper includes a literature review and conceptual reflections. Findings The review of recently published articles on the issue of “use of accounting information” presents an actual picture of the academic debate on purposes of use, user types, needs of various user groups and factors influencing the usability and the actual use of AI. The subsequent conceptual reflections deal with so far less regarded user groups, with options to strengthen the user perspective in budgeting and financial reporting, with approaches for engaging users in the content of accounting documents, with interrelations between user needs, usability and use intensity, including various antecedents of the different variables of the information-use issue. Research limitations/implications This paper presents promising routes for future research. Practical implications The paper emphasizes the importance of paying more attention to the specific information needs and the motivations of various stakeholder groups generally interested in using financial information. Originality/value The paper presents results of reviewing recent literature on the issue of “use of accounting information” and provides some insight into specific aspects of this issue.

Mobile-banking adoption: empirical evidence from the banking sector in Pakistan

2018 ◽  
Vol 36 (7) ◽  
pp. 1386-1413 ◽  
Author(s):  
Maya F. Farah ◽  
Muhammad Junaid Shahid Hasni ◽  
Abbas Khan Abbas
Keyword(s):  
Perceived Risk ◽  
Structural Equation ◽  
Banking Sector ◽  
Perceived Value ◽  
Equation Modeling ◽  
Mobile Banking ◽  
Content Type ◽  
Actual Use ◽  
Use Behavior ◽  
The Impact

Purpose The purpose of this paper is to study the important factors which help explain consumer intention and use behavior in mobile banking (m-banking) adoption. All constructs of the unified theory of acceptance and use of technology 2 are studied. Non-monetary value is studied through perceived value. Trust and perceived risk are also included to predict intention. Design/methodology/approach A questionnaire was utilized to evaluate customer responses on a five-point Likert scale. A convenience sampling technique was used to collect data from a sample of 490 respondents in Pakistan. The data were analyzed using AMOS and SPSS for Cronbach’s α, CR, CMV, AVE, Harmon’s single factor test, correlation and structural equation modeling. Findings The results of the study show that most of the predictors of intention, including perceived value, performance expectancy, habit, social influence, effort expectancy, hedonic motivation (except for facilitating condition), perceived risk and trust, are significant. All predictors of usage behavior are significant. Research limitations/implications A cross-sectional study was conducted due to time constraints. Practical implications Bank managers must focus on improving customers’ intentions to use m-banking as well as on providing facilitating conditions to increase its actual use. To boost mobile banking, banks’ management must consider the customers’ habits while designing their m-banking products. Originality/value The findings of this paper are not only interesting in terms of boosting m-banking diffusion rate, but also in terms of financial inclusion of the vast majority of mobile users. Further the impact of intention, facilitating condition and habit were checked on actual use behavior since people tend not always to act upon their intentions.

Factors influencing the adoption of crowdfunding in Bangladesh: a study of start-up entrepreneurs

2019 ◽  
pp. 026666691989555
Author(s):  
Mohammad Tariqul Islam ◽  
Muhammad Tahir Abbas Khan
Keyword(s):  
Behavioral Intention ◽  
Structural Equation ◽  
Equation Modeling ◽  
Perceived Trust ◽  
Intention To Adopt ◽  
Use Of Technology ◽  
Start Up ◽  
Actual Use ◽  
Facilitating Conditions ◽  
Use Behavior

Despite widespread adoption of crowdfunding for funding social donation projects, its adoption among start-up entrepreneurs is significantly low, in developing countries in particular. Research has been performed to investigate the crowdfunding adoption intention of start-up entrepreneurs in Bangladesh. This study aimed to identify the motivation behind the intentions of the entrepreneurs to adopt crowdfunding, using the Unified Theory of Acceptance and Use of Technology (UTAUT) model with extensions. Empirical data were collected from 317 respondents and analyzed using Partial Least Squares-based Structural Equation Modeling (PLS-SEM). The results indicate that performance expectancy, effort expectancy, social influence, facilitating conditions and perceived trust mpact significantly ion the entrepreneurs’ behavioral intention to adopt crowdfunding. In contrast, trialability and perceived trust were not found to be significant determinants. However, trialability has a significant positive relation with use behavior or actual use, whereas no significant relationship has been identified between behavioral intention and use behavior.

Intention to adopt mobile banking in Bangladesh: an empirical study of emerging economy

2019 ◽  
Vol 31 (1) ◽  
pp. 136
Author(s):  
Md Shamimul Islam ◽  
Noorliza Karia ◽  
Muhammad Khaleel ◽  
Firdaus Bin Ahmad Fauzi ◽  
Mohamed Mohamed Soliman ◽  
...  
Keyword(s):  
Empirical Study ◽  
Emerging Economy ◽  
Mobile Banking ◽  
Intention To Adopt

Factors affecting the behavioral intention to adopt mobile banking: An international comparison

2020 ◽  
Vol 63 ◽  
pp. 101360
Author(s):  
Jonathan C. Ho ◽  
Chorng-Guang Wu ◽  
Chung-Shing Lee ◽  
Thanh-Thao T. Pham
Keyword(s):  
International Comparison ◽  
Behavioral Intention ◽  
Mobile Banking ◽  
Factors Affecting ◽  
Intention To Adopt

Resistance to Internet Banking Adoption in Tunisia

2014 ◽  
Vol 10 (3) ◽  
pp. 32-43
Author(s):  
Wafa M'Sallem ◽  
Mohamed Nabil Mzoughi
Keyword(s):  
Consumer Behavior ◽  
Technology Acceptance ◽  
Internet Banking ◽  
Financial Service ◽  
Influential Factors ◽  
Online Banking ◽  
Theoretical Knowledge ◽  
Mobile Banking ◽  
New Wave ◽  
Lack Of Information

Adoption of online banking has been studied in detail with respect to theories of consumer behavior, yet the adoption of Internet banking still provides an attractive area of research. A new wave of research supports the importance of understanding consumer behavior within the perspective of resistance, and attempts to address the theoretical knowledge gap between technology acceptance and adoption. In this respect, this research examines the factors that inhibit people to adopt and use Internet banking as a complementary financial service. An abductive investigation based on the grounded theory methods has been used. Findings suggest that the important factors which slow the adoption of Internet banking were the lack of information about the service, and the satisfaction with the existing alternative that individuals are currently using (bricks-and mortar, ATMs, and mobile banking). Other influential factors are highlighted. Implications for academicians and practitioners are discussed.

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