scholarly journals BENCHMARKING THE KNOWLEDGE MANAGEMENT PRACTICES OF CONSTRUCTION FIRMS

2012 ◽  
Vol 18 (3) ◽  
pp. 335-344 ◽  
Author(s):  
Serdar Kale ◽  
A. Erkan Karaman
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Management Practice ◽  
Organizational Capability ◽  
Construction Firms ◽  
Advantages And Disadvantages ◽  
Business Executives ◽  
Proposed Model ◽  
Management Concepts ◽  
Knowledge Management Practices

Knowledge management is rapidly becoming a key organizational capability for creating competitive advantage in the construction industry. The emergence of knowledge management in this capacity poses enormous challenges to executives of construction firms. This paper proposes a model for benchmarking those knowledge management practices of AEC firms that can guide and assist construction business executives in meeting these challenges. The proposed model incorporates benchmarking and knowledge management concepts with importance-performance analysis (IPA) maps. It is a simple visual tool that can provide powerful diagnostic information to executives of AEC firms by evaluating their firm's knowledge management practices, identifying their firm's comparative advantages and disadvantages with regard to each knowledge management practice, and setting priorities for managerial actions related to knowledge management practices that need improvement. A real-world case study is presented to illustrate the implementation and utility of the proposed model.

scholarly journals A fuzzy logic model for benchmarking the knowledge management performance of construction firms

2011 ◽  
Vol 38 (4) ◽  
pp. 464-475 ◽  
Author(s):  
Serdar Kale ◽  
Erkan A. Karaman
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Management Practice ◽  
Weighted Average ◽  
Organizational Capability ◽  
Management Performance ◽  
Construction Firms ◽  
Business Executives ◽  
Proposed Model ◽  
Management Concepts

Knowledge management is rapidly becoming a key organizational capability for creating competitive advantage in the construction industry. The emergence of knowledge management in this capacity poses enormous challenges to executives of construction firms. This paper proposes a model for benchmarking the knowledge management performance of construction firms that can guide and assist construction business executives in meeting these challenges. The proposed model incorporates benchmarking and knowledge management concepts with fuzzy set theory to adequately handle imprecision, vagueness, and uncertainty that prevail in this process. It uses the fuzzy-weighted average (FWA) algorithm to evaluate the knowledge management performance of construction firms. It is an internal reporting model that can provide powerful diagnostic information to executives of construction firms by evaluating their firm’s knowledge management performance, identifying their firm’s strengths and weaknesses with regard to each knowledge management practice, and setting priorities for managerial actions related to knowledge management practices that need improvement. A real-world case study is presented to illustrate the implementation and utility of the proposed model.

scholarly journals Towards an instrument for surveying knowledge management practices

2005 ◽  
Vol 36 (1) ◽  
pp. 1-6 ◽  
Author(s):  
D. F. Botha
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Management Practice ◽  
A Priori ◽  
Assessment Instrument ◽  
Literature Study ◽  
Annual Survey ◽  
Specific Practice ◽  
Knowledge Management Practices ◽  
Necessary And Sufficient

The research was conducted to develop and stabilize a data collection and analysis instrument for an annual survey of knowledge management practices in the South African business sector. From a literature study it was deduced that six factors could be identified with necessary and sufficient reason to be used as main parameters for the assessment instrument. Synthesized a priori and posteriori judgmental knowledge was used to construct a number of aggregational indicators for each factor. Each indicator posited as a statement being a recognized knowledge management practice. A modified six point Likert scale was created to score/indicate gradual progression towards full implementation of a specific practice. Regression factor analysis and one-way analysis of variance was used on the collected data to evaluate the instrument. These analyses indicated that the instrument could detect the expected differences on the demographics and on the KM practices of the survey and could therefore be declared sound and verified. The analyses also revealed several modifications that could be used to improve the instrument.

Knowledge Management and Electronic Commerce Supporting Strategic Decisions

2011 ◽  
pp. 325-353
Author(s):  
Wen-Jang Kenny Jih ◽  
Marilyn M. Helms ◽  
Donna T. Mayo
Keyword(s):  
Knowledge Management ◽  
Electronic Commerce ◽  
Management Practices ◽  
The Internet ◽  
Strategic Decisions ◽  
Significant Relationships ◽  
Management Concepts ◽  
Knowledge Management Practices ◽  
Reinforcing Effects ◽  
The Relationship

Current literature on e-commerce and knowledge management primarily emphasizes the benefit of knowledge management for innovative e-commerce operations. The Internet-enabled e-commerce field provides capabilities for firms in all sectors to reach global buyers and suppliers. Knowledge management provides frameworks to manage intellectual capital as a valuable organizational and strategic resource. Do knowledge management practices significantly benefit electronic commerce? If so, does the relationship work in the other direction? Does a firm’s e-commerce applications significantly benefit knowledge management practices as well? To test these exploratory propositions, empirical data were collected from companies in a variety of industries in Taiwan, a country emphasizing e-commerce initiatives. The results revealed significant relationships between the way businesses implement electronic commerce projects, as well as how they experiment with knowledge management concepts. In addition, the findings reveal interesting benefits and difficulties in implementation. These relationships were found to operate in both directions, offering reinforcing effects as well as connections.

scholarly journals Knowledge Management in Nigerian Universities: A Conceptual Model

10.28945/3607 ◽  
2016 ◽  
Vol 11 ◽  
pp. 331-345 ◽  
Author(s):  
Adebowale I Ojo
Keyword(s):  
Knowledge Management ◽  
Conceptual Model ◽  
Management Practices ◽  
Business Organizations ◽  
Learning Society ◽  
Management Processes ◽  
Proposed Model ◽  
Production Research ◽  
Knowledge Management Practices ◽  
And Performance

Universities have traditionally been leaders in the field of knowledge production, research, and societal development. They are expected to be drivers of innovation, thereby contributing to the development of a learning society. The array of challenges facing universities in Nigeria and other developing countries forces one to question their levels of innovation. While knowledge management has been identified as a strategy for driving innovative processes in business organizations, there is a paucity of literature on its application in Nigerian universities. This paper, therefore, proposes a conceptual model which Nigerian universities could adopt, in order to drive innovation and performance. As the paper is conceptual in nature, a literature survey was conducted to examine the concept of knowledge management and its application in higher education institutions. Findings from the literature informed the development of a conceptual model describing ways in which universities can adopt knowledge management practices and strategies in order to drive innovation and improve performance. The conceptual model proposed in this paper could serve as a basis for empirical investigations on knowledge management processes in universities. The paper concludes that, while knowledge management has the potential for improving performance within universities, the proposed model must be subjected to empirical validation for further amendments and improvements.

Problems of knowledge management practices in libraries and information centres of Bangladesh

IFLA Journal ◽  
2020 ◽  
Vol 46 (1) ◽  
pp. 34-51
Author(s):  
Md Nazmul Islam ◽  
Md Shariful Islam ◽  
Abdur Razzak
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Management Practice ◽  
Knowledge Exchange ◽  
Private University ◽  
University Libraries ◽  
Knowledge Resources ◽  
Staff Members ◽  
Knowledge Management Practices ◽  
Structured Questionnaire

The main goal of the study is to explore the shortcoming in existing knowledge management practices of some selected academic and special libraries and information centres in Bangladesh in terms of knowledge management activities, human resource management, knowledge innovation-based activities and use of ICT as a tool for knowledge management. Data were collected through review of existing literature on knowledge management, and a structured questionnaire designed for a total of 16 libraries including five public university libraries, four private university libraries, six special libraries and one information centre. This study depicts that a good number of the respondents (25%) never tried to promote knowledge exchange and sharing programmes among staff and users. Half of the total respondents (50%) were not interested in encouraging staff members in the talent competition in all categories. About 38% of the respondents never developed knowledge resources for increasing knowledge level and ability among staff and users. The essence of the study is that knowledge management practice in the libraries of Bangladesh has just been started. Finally, the study provides some suggestions for the development of knowledge management practices in the context of libraries and information centres in Bangladesh.

Knowledge management in teams: empirical integration and development of a scale

2014 ◽  
Vol 18 (4) ◽  
pp. 777-794 ◽  
Author(s):  
Ram Manohar Singh ◽  
Meenakshi Gupta
Keyword(s):  
Knowledge Management ◽  
Literature Review ◽  
Management Practices ◽  
Factor Model ◽  
Empirical Work ◽  
Structured Interview ◽  
It Professionals ◽  
Content Type ◽  
Management Concepts ◽  
Knowledge Management Practices

Purpose – This paper aims to develop a scale to measure knowledge management holistically at team level and to provide an empirical integration to a fractured body of literature on knowledge management. Design/methodology/approach – Ten concepts commonly studied under the umbrella term “knowledge management” were reviewed. On the basis of literature review, a semi-structured interview was conducted with 24 information technology (IT) professionals. A scale was developed based on the literature review and the interviews. The scale was tested in two phases, on samples of 91 and 699 IT professionals. Team knowledge management was analysed on 512 respondents, belonging to 34 teams. Findings – Findings suggest that the newly developed scale is a reliable and valid measure of knowledge management. Exploratory factor analysis of the 27-item scale suggests that knowledge management should be measured along four dimensions: knowledge creation, sharing, retention and actionable knowledge support. Practical implications – Organizations expect their teams to make the best use of knowledge resources. This scale would help organizations diagnose knowledge management practices in teams and develop interventions according to the needs of each team. The scale and four-factor model will provide a framework and a tool to investigate relationship of knowledge management with other variables. Originality/value – The attempts to integrate literature on knowledge management have largely been theoretical, and there has been little empirical work to provide an integrative framework for knowledge management concepts. This paper presents an empirical basis for the integration of knowledge management concepts. The paper also presents development of a scale which measures knowledge management practices in teams.

Developing an Integrated Model for Understanding Knowledge Management Practices in an Arab Country

2010 ◽  
pp. 176-197
Author(s):  
Minwir Al-Shammari
Keyword(s):  
Knowledge Management ◽  
Best Practice ◽  
Management Practices ◽  
Arab Country ◽  
Buying Behavior ◽  
Study Approach ◽  
Important Region ◽  
Proposed Model ◽  
Knowledge Management Practices

This chapter seeks to develop a model for understanding Knowledge Management (KM) practice in an Arab socio-economic context. To achieve the objectives of the study, a conceptual KM model was proposed and described; it was then illustrated using a case study. The chapter adopts a case study approach as a powerful source of understanding the KM specificities. Twelve interviews were conducted with executives of a telecommunications company, and then were systemically analyzed. Based on the findings of the study, a profile of KM in an Arab country is developed as well as a holistic and integrative KM model. The final model concludes with a proposed a three-layer KM model. The first layer includes KM drivers (market liberalization, technological advancements, and customers’ preferences); the second includes KM processes (knowledge strategizing, sourcing, composing, sharing, and using), whereas the third layer includes KM enablers (KM buying behavior, convergence of business and technology, source-data quality, project championship, process-based structure, and sharing culture). However, the proposed model requires further testing through conducting more case studies to be able to capture the best practice of KM in this important region.

Effects of Knowledge Management on Electronic Commerce

2011 ◽  
pp. 1547-1567
Author(s):  
Wen-Jang Kenny Jih ◽  
Marilyn M. Helms ◽  
Donna Taylor Mayo
Keyword(s):  
Knowledge Management ◽  
Electronic Commerce ◽  
Management Practices ◽  
The Other ◽  
The Internet ◽  
Significant Relationships ◽  
Management Concepts ◽  
Knowledge Management Practices ◽  
Reinforcing Effects ◽  
The Relationship

The Internet-enabled e-commerce field provides capabilities for firms in all sectors to reach global buyers and suppliers. Knowledge management provides frameworks to manage intellectual capital as a valuable organizational and strategic resource. Current literature on e-commerce and knowledge management primarily emphasizes the benefit of knowledge management for innovative e-commerce operations. Do knowledge management practices significantly benefit electronic commerce? If so, does the relationship work in the other direction? Does a firm’s e-commerce applications significantly benefit knowledge management practices, as well? To test these exploratory propositions, empirical data were collected from companies in a variety of industries in Taiwan, a country emphasizing e-commerce initiatives. The results revealed significant relationships between the way businesses implement electronic commerce projects and how they experiment with knowledge management concepts, as well as interesting benefits and difficulties in implementation. These relationships were found to operate in both directions, offering reinforcing effects as well as connections.

scholarly journals THE ROLE OF KNOWLEDGE MANAGEMENT IN THE PROCESS OF INNOVATION OF SERVICES

2019 ◽  
Vol 30 (1) ◽  
pp. 237-243
Author(s):  
Jasmina Ognjanović ◽  
Marijana Simić
Keyword(s):  
Knowledge Management ◽  
Information Technologies ◽  
Management Practices ◽  
Positive Impact ◽  
Management Practice ◽  
Service Innovation ◽  
Innovation Development ◽  
Research Activities ◽  
Knowledge Management Practices

Product or service innovation is an important factor of competitive advantage and achievement of high business results of companies. They have influence on the growth and development of the company, their market position, image among consumers and they are key factor of employee satisfaction. Service innovation includes the improvement of already existing services or create new ones. Thus, wide offer of services, the company gives a stronger impression in the consumer's awareness because sometimes, due to intangibility, consumers do not experience the service in the right way. In literature, knowledge management is often presented as one of the tools for managing innovation development. Innovations are created by creative employees, with their knowledge, skills and experience, so the link between knowledge and innovation creation is evident. The development of innovation is becoming more and more dynamic and shorter, therefore knowledge management plays a central role in this process. The first requirement for the development of innovation is that the company's management must know and analyze the intellectual abilities and skills of employees in order to create a work environment that supports the development of creativity and research activities of employees oriented towards building innovations. Second, the company's management in the process of innovation development engages more resources (technological, financial and physical) and experts from different areas that use these resources. This includes the application and integration of knowledge in the field of market research, marketing, information technologies, knowledge in the field of production and delivery of services, finance. Benefits of successful integration of knowledge management practices in order to create innovations are multiple and relate to the range of services that customers want. In addition, if innovation succeed in the market, it requires an additional investment in the skills of employees which leads to the expansion and enrichment of already existing knowledge and the strengthening of the "stock of knowledge". Strengthening the company through the expansion of knowledge and intellectual property, as a result of the positive impact of knowledge management on the development of innovation, expand the possibilities for companies to invest in new business ventures and emerging in new markets, which can give multiple benefits. The main goal of the paper is to point out the role of knowledge management practice within the various functional levels in service companies that contribute to the development of innovations. Realization main goal of research requires the application of appropriate scientific methods: induction, deduction, analysis, and synthesis. Based on the review of the results of research that has been done so far, it can be concluded that knowledge management mean one systemic approach which include development of appropriate knowledge management practices that govern the development of innovations and influences on their successful placement and launching on the market.

Sign in / Sign up

Export Citation Format

Share Document