Problems of knowledge management practices in libraries and information centres of Bangladesh

IFLA Journal ◽  
2020 ◽  
Vol 46 (1) ◽  
pp. 34-51
Author(s):  
Md Nazmul Islam ◽  
Md Shariful Islam ◽  
Abdur Razzak
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Management Practice ◽  
Knowledge Exchange ◽  
Private University ◽  
University Libraries ◽  
Knowledge Resources ◽  
Staff Members ◽  
Knowledge Management Practices ◽  
Structured Questionnaire

The main goal of the study is to explore the shortcoming in existing knowledge management practices of some selected academic and special libraries and information centres in Bangladesh in terms of knowledge management activities, human resource management, knowledge innovation-based activities and use of ICT as a tool for knowledge management. Data were collected through review of existing literature on knowledge management, and a structured questionnaire designed for a total of 16 libraries including five public university libraries, four private university libraries, six special libraries and one information centre. This study depicts that a good number of the respondents (25%) never tried to promote knowledge exchange and sharing programmes among staff and users. Half of the total respondents (50%) were not interested in encouraging staff members in the talent competition in all categories. About 38% of the respondents never developed knowledge resources for increasing knowledge level and ability among staff and users. The essence of the study is that knowledge management practice in the libraries of Bangladesh has just been started. Finally, the study provides some suggestions for the development of knowledge management practices in the context of libraries and information centres in Bangladesh.

scholarly journals Organizational Factors as Predictors of Knowledge Management Practices in Federal University Libraries in Nigeria

2018 ◽  
Vol 13 (2) ◽  
pp. 48-69 ◽  
Author(s):  
Cyprian Ifeanyi Ugwu
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Correlation Coefficients ◽  
Organizational Factors ◽  
Management Tool ◽  
Management Support ◽  
University Libraries ◽  
Internal Reliability ◽  
Knowledge Management Practices ◽  
Positive Correlations

Abstract Objective – University libraries in Nigeria are facing challenges arising from poor funding, increasing user demands, and a competitive information environment. Knowledge management has been accepted by information professionals as a viable management tool, but issues surrounding its application require empirical investigation. The aim of this study is to determine the organizational factors that are correlates and predictors of knowledge management practices in federal university libraries in Nigeria. Methods – The study was based on a correlational research design. Twenty heads of university libraries in Nigeria responded to a structured questionnaire developed by the researcher. The questionnaire was validated by experts and its internal reliability was 0.78 obtained through Cronbach’s alpha procedures. The data collected were analyzed using Mean, Standard Deviation, One-Way ANOVA, Pearson’s Product Moment Correlation Coefficient, and regression analysis. Results – The study found that management support and collaboration were the most significant predictors of knowledge management practices in federal university libraries in Nigeria.  Even though human resources policy and rewards systems had positive correlations with knowledge management practices, their correlation coefficients were not significant. Conclusion – The success of knowledge management in university libraries in Nigeria depends on some contextual factors such as the support given by the management staff and the extent of collaboration among staff.

scholarly journals Towards an instrument for surveying knowledge management practices

2005 ◽  
Vol 36 (1) ◽  
pp. 1-6 ◽  
Author(s):  
D. F. Botha
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Management Practice ◽  
A Priori ◽  
Assessment Instrument ◽  
Literature Study ◽  
Annual Survey ◽  
Specific Practice ◽  
Knowledge Management Practices ◽  
Necessary And Sufficient

The research was conducted to develop and stabilize a data collection and analysis instrument for an annual survey of knowledge management practices in the South African business sector. From a literature study it was deduced that six factors could be identified with necessary and sufficient reason to be used as main parameters for the assessment instrument. Synthesized a priori and posteriori judgmental knowledge was used to construct a number of aggregational indicators for each factor. Each indicator posited as a statement being a recognized knowledge management practice. A modified six point Likert scale was created to score/indicate gradual progression towards full implementation of a specific practice. Regression factor analysis and one-way analysis of variance was used on the collected data to evaluate the instrument. These analyses indicated that the instrument could detect the expected differences on the demographics and on the KM practices of the survey and could therefore be declared sound and verified. The analyses also revealed several modifications that could be used to improve the instrument.

scholarly journals BENCHMARKING THE KNOWLEDGE MANAGEMENT PRACTICES OF CONSTRUCTION FIRMS

2012 ◽  
Vol 18 (3) ◽  
pp. 335-344 ◽  
Author(s):  
Serdar Kale ◽  
A. Erkan Karaman
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Management Practice ◽  
Organizational Capability ◽  
Construction Firms ◽  
Advantages And Disadvantages ◽  
Business Executives ◽  
Proposed Model ◽  
Management Concepts ◽  
Knowledge Management Practices

Knowledge management is rapidly becoming a key organizational capability for creating competitive advantage in the construction industry. The emergence of knowledge management in this capacity poses enormous challenges to executives of construction firms. This paper proposes a model for benchmarking those knowledge management practices of AEC firms that can guide and assist construction business executives in meeting these challenges. The proposed model incorporates benchmarking and knowledge management concepts with importance-performance analysis (IPA) maps. It is a simple visual tool that can provide powerful diagnostic information to executives of AEC firms by evaluating their firm's knowledge management practices, identifying their firm's comparative advantages and disadvantages with regard to each knowledge management practice, and setting priorities for managerial actions related to knowledge management practices that need improvement. A real-world case study is presented to illustrate the implementation and utility of the proposed model.

Essential Skills and Expertise Needed for LIS Professionals to Participate Effectively in Knowledge Management Practices

2018 ◽  
Vol 8 (3) ◽  
pp. 82-87
Author(s):  
Smitha C. Elayadom ◽  
A. Thirunavukkarasu
Keyword(s):  
Knowledge Management ◽  
Information And Communication Technologies ◽  
Management Practices ◽  
Communication Technologies ◽  
University Libraries ◽  
Information And Communication ◽  
Parent Institution ◽  
Knowledge Management Practices ◽  
The University ◽  
Positive Effect

The article highlights the skills and competencies needed by library professionals in effectively participating in knowledge management practices in University libraries, based on a study conducted in the University libraries in Kerala. Knowledge and knowledge products gained prominence in the world. Developments in Information and Communication Technologies (ICT) have its positive effect on the library environment. It revolutionized the library services. Universities impart knowledge and it creates knowledgeable citizens that are able to contribute to the economic development of the nation. University Libraries support the parent institution. New tools, for accessing, processing and disseminating information have emerged and as such, library which is an integral part of the society also began adopting the technologies in rendering efficient services to its stakeholders. As a result the librarians have to acquire new roles and new methods for serving the users. KM practices demand new skills to manage resources.

The Perspective of Library and Information Science (LIS) Professionals Toward Knowledge Management in University Libraries

2017 ◽  
Vol 16 (02) ◽  
pp. 1750015 ◽  
Author(s):  
Khurshid Ahmad
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Information Science ◽  
Library And Information Science ◽  
Library Services ◽  
University Libraries ◽  
Library Service ◽  
Knowledge Management Practices ◽  
The University

This study explores the general perspectives of library and information science (LIS) professionals on knowledge management in the university libraries of Pakistan. The study specifically examines the perceptions, understandings, role and responsibilities of Pakistani LIS professionals toward knowledge management. A questionnaire was used as an instrument to evaluate the perceptions, understandings, role and responsibilities of LIS professionals toward knowledge management. The questionnaires were administered to subject librarians who were included in the sample at the universities of Rawalpindi and Islamabad. Generalising the findings of this study over the population of LIS community in Pakistan reveals that knowledge management is for the improvement of library services and productive purposes. Accordingly, the Pakistani LIS professionals use knowledge management practices for the improvement of their respective library service. The LIS community is also very familiar with the term “knowledge management”. It succeeded mainly to generalise that majority of the LIS professionals mentioned that they have used knowledge management in their libraries.

scholarly journals THE ROLE OF KNOWLEDGE MANAGEMENT IN THE PROCESS OF INNOVATION OF SERVICES

2019 ◽  
Vol 30 (1) ◽  
pp. 237-243
Author(s):  
Jasmina Ognjanović ◽  
Marijana Simić
Keyword(s):  
Knowledge Management ◽  
Information Technologies ◽  
Management Practices ◽  
Positive Impact ◽  
Management Practice ◽  
Service Innovation ◽  
Innovation Development ◽  
Research Activities ◽  
Knowledge Management Practices

Product or service innovation is an important factor of competitive advantage and achievement of high business results of companies. They have influence on the growth and development of the company, their market position, image among consumers and they are key factor of employee satisfaction. Service innovation includes the improvement of already existing services or create new ones. Thus, wide offer of services, the company gives a stronger impression in the consumer's awareness because sometimes, due to intangibility, consumers do not experience the service in the right way. In literature, knowledge management is often presented as one of the tools for managing innovation development. Innovations are created by creative employees, with their knowledge, skills and experience, so the link between knowledge and innovation creation is evident. The development of innovation is becoming more and more dynamic and shorter, therefore knowledge management plays a central role in this process. The first requirement for the development of innovation is that the company's management must know and analyze the intellectual abilities and skills of employees in order to create a work environment that supports the development of creativity and research activities of employees oriented towards building innovations. Second, the company's management in the process of innovation development engages more resources (technological, financial and physical) and experts from different areas that use these resources. This includes the application and integration of knowledge in the field of market research, marketing, information technologies, knowledge in the field of production and delivery of services, finance. Benefits of successful integration of knowledge management practices in order to create innovations are multiple and relate to the range of services that customers want. In addition, if innovation succeed in the market, it requires an additional investment in the skills of employees which leads to the expansion and enrichment of already existing knowledge and the strengthening of the "stock of knowledge". Strengthening the company through the expansion of knowledge and intellectual property, as a result of the positive impact of knowledge management on the development of innovation, expand the possibilities for companies to invest in new business ventures and emerging in new markets, which can give multiple benefits. The main goal of the paper is to point out the role of knowledge management practice within the various functional levels in service companies that contribute to the development of innovations. Realization main goal of research requires the application of appropriate scientific methods: induction, deduction, analysis, and synthesis. Based on the review of the results of research that has been done so far, it can be concluded that knowledge management mean one systemic approach which include development of appropriate knowledge management practices that govern the development of innovations and influences on their successful placement and launching on the market.

Knowledge management helps MindTree to flourish

2014 ◽  
Vol 22 (4) ◽  
pp. 19-21 ◽  
Author(s):  
Satyendra C. Pandey ◽  
Andrew Dutta
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Knowledge Exchange ◽  
Knowledge Communities ◽  
Business Leadership ◽  
Content Type ◽  
Self Organized ◽  
Knowledge Management Practices ◽  
The Relationship

Purpose – The purpose of this paper is to describes the role of knowledge management at MindTree, a medium-sized Indian information technology firm that has featured among the Global Most Admired Knowledge Enterprises (MAKE) and the best companies to work for. Design/methodology/approach – The paper investigates the relationship between knowledge management and innovation at the company and describes its various knowledge-management initiatives. Findings – The paper explains that the company streamlined the process of discovering what knowledge was lying where and established various policies and processes to encourage information sharing and creativity. Practical implications – It highlights the role of self-organized knowledge communities, various software tools and the prevailing organizational culture in promoting knowledge exchange and original thinking. Social implications – It hints that knowledge management will be an increasingly important source of competitive advantage in the years ahead. Originality/value – It describes knowledge-management practices that can be used by other companies to foster innovation and business leadership among employees.

scholarly journals Knowledge Management Practice in General Education Schools as a Tool for Sustainable Development

2020 ◽  
Vol 12 (10) ◽  
pp. 4034 ◽  
Author(s):  
Jurgita Raudeliūnienė ◽  
Manuela Tvaronavičienė ◽  
Milda Blažytė
Keyword(s):  
Sustainable Development ◽  
Knowledge Management ◽  
General Education ◽  
Management Practices ◽  
Management Practice ◽  
Social Challenges ◽  
The Public ◽  
Knowledge Infrastructure ◽  
Knowledge Management Practices ◽  
National Boundaries

The already scarce and further dwindling natural resources, increasing environmental pollution, and other environmental, economic, and social challenges that transcend national boundaries necessitate the continuous pursuit of the more responsible implementation of the principles of sustainable development in the public and business sectors, especially in general education schools, as the future and welfare of the society depend on education results. Therefore, the implementation of knowledge management practices in general education schools is one of the efficient ways of achieving the principles of sustainable development and their positive outcomes for society and the state. This research aimed to evaluate the peculiarities of applying knowledge management practices in general education schools for sustainable development. Research methods such as analysis of scientific literature, multiple-criteria assessment, survey, and expert evaluation were used to achieve the goal of the study. The results of the study showed that there is a high potential in general education schools for the application of knowledge management practices to achieve sustainable development. However, general education schools still face a lack of teachers’ motivation and a lack of financial resources to apply knowledge management practices and improve knowledge infrastructure for sustainability.

scholarly journals Knowledge Management Practices in Pakistan’s Telecom Services Sector

2014 ◽  
Vol 3 (1) ◽  
pp. 55-74
Author(s):  
Danial Hassan
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Process Safety ◽  
Knowledge Loss ◽  
Services Sector ◽  
Knowledge Management Practices ◽  
Knowledge Intensive ◽  
Telecom Sector ◽  
The Impact ◽  
Structured Questionnaire

Employee turnover has become a serious problem in knowledge-intensive industries such as telecommunications, where the resulting knowledge loss affects process safety and quality. This study examines knowledge management practices in Pakistan’s telecom sector and argues that the impact of knowledge loss could be mitigated through knowledge management. Based on a structured questionnaire administered online to a sample of telecom operators in Pakistan, the results indicate the absence of knowledge management as a strategic response to knowledge loss. Nonetheless, the presence of a young, educated workforce, a strong cooperative culture, and sound ICT provision could be leveraged to build successful knowledge management systems in this sector.

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