scholarly journals Towards an instrument for surveying knowledge management practices

2005 ◽  
Vol 36 (1) ◽  
pp. 1-6 ◽  
Author(s):  
D. F. Botha
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Management Practice ◽  
A Priori ◽  
Assessment Instrument ◽  
Literature Study ◽  
Annual Survey ◽  
Specific Practice ◽  
Knowledge Management Practices ◽  
Necessary And Sufficient

The research was conducted to develop and stabilize a data collection and analysis instrument for an annual survey of knowledge management practices in the South African business sector. From a literature study it was deduced that six factors could be identified with necessary and sufficient reason to be used as main parameters for the assessment instrument. Synthesized a priori and posteriori judgmental knowledge was used to construct a number of aggregational indicators for each factor. Each indicator posited as a statement being a recognized knowledge management practice. A modified six point Likert scale was created to score/indicate gradual progression towards full implementation of a specific practice. Regression factor analysis and one-way analysis of variance was used on the collected data to evaluate the instrument. These analyses indicated that the instrument could detect the expected differences on the demographics and on the KM practices of the survey and could therefore be declared sound and verified. The analyses also revealed several modifications that could be used to improve the instrument.

scholarly journals BENCHMARKING THE KNOWLEDGE MANAGEMENT PRACTICES OF CONSTRUCTION FIRMS

2012 ◽  
Vol 18 (3) ◽  
pp. 335-344 ◽  
Author(s):  
Serdar Kale ◽  
A. Erkan Karaman
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Management Practice ◽  
Organizational Capability ◽  
Construction Firms ◽  
Advantages And Disadvantages ◽  
Business Executives ◽  
Proposed Model ◽  
Management Concepts ◽  
Knowledge Management Practices

Knowledge management is rapidly becoming a key organizational capability for creating competitive advantage in the construction industry. The emergence of knowledge management in this capacity poses enormous challenges to executives of construction firms. This paper proposes a model for benchmarking those knowledge management practices of AEC firms that can guide and assist construction business executives in meeting these challenges. The proposed model incorporates benchmarking and knowledge management concepts with importance-performance analysis (IPA) maps. It is a simple visual tool that can provide powerful diagnostic information to executives of AEC firms by evaluating their firm's knowledge management practices, identifying their firm's comparative advantages and disadvantages with regard to each knowledge management practice, and setting priorities for managerial actions related to knowledge management practices that need improvement. A real-world case study is presented to illustrate the implementation and utility of the proposed model.

Problems of knowledge management practices in libraries and information centres of Bangladesh

IFLA Journal ◽  
2020 ◽  
Vol 46 (1) ◽  
pp. 34-51
Author(s):  
Md Nazmul Islam ◽  
Md Shariful Islam ◽  
Abdur Razzak
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Management Practice ◽  
Knowledge Exchange ◽  
Private University ◽  
University Libraries ◽  
Knowledge Resources ◽  
Staff Members ◽  
Knowledge Management Practices ◽  
Structured Questionnaire

The main goal of the study is to explore the shortcoming in existing knowledge management practices of some selected academic and special libraries and information centres in Bangladesh in terms of knowledge management activities, human resource management, knowledge innovation-based activities and use of ICT as a tool for knowledge management. Data were collected through review of existing literature on knowledge management, and a structured questionnaire designed for a total of 16 libraries including five public university libraries, four private university libraries, six special libraries and one information centre. This study depicts that a good number of the respondents (25%) never tried to promote knowledge exchange and sharing programmes among staff and users. Half of the total respondents (50%) were not interested in encouraging staff members in the talent competition in all categories. About 38% of the respondents never developed knowledge resources for increasing knowledge level and ability among staff and users. The essence of the study is that knowledge management practice in the libraries of Bangladesh has just been started. Finally, the study provides some suggestions for the development of knowledge management practices in the context of libraries and information centres in Bangladesh.

scholarly journals THE ROLE OF KNOWLEDGE MANAGEMENT IN THE PROCESS OF INNOVATION OF SERVICES

2019 ◽  
Vol 30 (1) ◽  
pp. 237-243
Author(s):  
Jasmina Ognjanović ◽  
Marijana Simić
Keyword(s):  
Knowledge Management ◽  
Information Technologies ◽  
Management Practices ◽  
Positive Impact ◽  
Management Practice ◽  
Service Innovation ◽  
Innovation Development ◽  
Research Activities ◽  
Knowledge Management Practices

Product or service innovation is an important factor of competitive advantage and achievement of high business results of companies. They have influence on the growth and development of the company, their market position, image among consumers and they are key factor of employee satisfaction. Service innovation includes the improvement of already existing services or create new ones. Thus, wide offer of services, the company gives a stronger impression in the consumer's awareness because sometimes, due to intangibility, consumers do not experience the service in the right way. In literature, knowledge management is often presented as one of the tools for managing innovation development. Innovations are created by creative employees, with their knowledge, skills and experience, so the link between knowledge and innovation creation is evident. The development of innovation is becoming more and more dynamic and shorter, therefore knowledge management plays a central role in this process. The first requirement for the development of innovation is that the company's management must know and analyze the intellectual abilities and skills of employees in order to create a work environment that supports the development of creativity and research activities of employees oriented towards building innovations. Second, the company's management in the process of innovation development engages more resources (technological, financial and physical) and experts from different areas that use these resources. This includes the application and integration of knowledge in the field of market research, marketing, information technologies, knowledge in the field of production and delivery of services, finance. Benefits of successful integration of knowledge management practices in order to create innovations are multiple and relate to the range of services that customers want. In addition, if innovation succeed in the market, it requires an additional investment in the skills of employees which leads to the expansion and enrichment of already existing knowledge and the strengthening of the "stock of knowledge". Strengthening the company through the expansion of knowledge and intellectual property, as a result of the positive impact of knowledge management on the development of innovation, expand the possibilities for companies to invest in new business ventures and emerging in new markets, which can give multiple benefits. The main goal of the paper is to point out the role of knowledge management practice within the various functional levels in service companies that contribute to the development of innovations. Realization main goal of research requires the application of appropriate scientific methods: induction, deduction, analysis, and synthesis. Based on the review of the results of research that has been done so far, it can be concluded that knowledge management mean one systemic approach which include development of appropriate knowledge management practices that govern the development of innovations and influences on their successful placement and launching on the market.

scholarly journals Knowledge Management Practice in General Education Schools as a Tool for Sustainable Development

2020 ◽  
Vol 12 (10) ◽  
pp. 4034 ◽  
Author(s):  
Jurgita Raudeliūnienė ◽  
Manuela Tvaronavičienė ◽  
Milda Blažytė
Keyword(s):  
Sustainable Development ◽  
Knowledge Management ◽  
General Education ◽  
Management Practices ◽  
Management Practice ◽  
Social Challenges ◽  
The Public ◽  
Knowledge Infrastructure ◽  
Knowledge Management Practices ◽  
National Boundaries

The already scarce and further dwindling natural resources, increasing environmental pollution, and other environmental, economic, and social challenges that transcend national boundaries necessitate the continuous pursuit of the more responsible implementation of the principles of sustainable development in the public and business sectors, especially in general education schools, as the future and welfare of the society depend on education results. Therefore, the implementation of knowledge management practices in general education schools is one of the efficient ways of achieving the principles of sustainable development and their positive outcomes for society and the state. This research aimed to evaluate the peculiarities of applying knowledge management practices in general education schools for sustainable development. Research methods such as analysis of scientific literature, multiple-criteria assessment, survey, and expert evaluation were used to achieve the goal of the study. The results of the study showed that there is a high potential in general education schools for the application of knowledge management practices to achieve sustainable development. However, general education schools still face a lack of teachers’ motivation and a lack of financial resources to apply knowledge management practices and improve knowledge infrastructure for sustainability.

PRIVATE UNIVERSITIES AND KNOWLEDGE MANAGEMENT STRATEGIES

2017 ◽  
Vol 4 (36) ◽  
Author(s):  
Gopal Krishna Thakur
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Management Practice ◽  
Management Strategies ◽  
Private Universities ◽  
Educational Goals ◽  
National Capital Region ◽  
Knowledge Community ◽  
Knowledge Management Practices ◽  
Technology And Economy

This paper presents and analyses the outcomes of a study which attempted to look into the dynamics of educational processes prevailing in some of the private universities of the National Capital Region (NCR) of India and their Knowledge Management (KM) practices. The assumption that led to conceptualising and embarking on the present study is that the knowledge management practices assume a pivotal place in an institution if the institution has to succeed in its endeavours. The societies across the world today thrive in terms of science, technology and economy on the basis of how well its education system flourishes to boost its various dimensions of development, how well its knowledge management system grows in tune with its paradigmatic transformation processes. The phenomenon of knowledge management practice is not new in the context of the academic peripheries of educational institutions. The educational and institutional reforms have been a perpetual practice in our history of educational system, the root of which can be traced back to eighteenth century or even earlier. However, the last century of the pre-independence era and post independent India has witnessed some of the most important educational reforms at policy and implementation level. All such policy interventions have had meticulously structured knowledge management practices as their inbuilt mechanism to achieve the envisioned educational goals. However the attention that the concept of knowledge management practices has been able to draw from all corners of knowledge community now-a-days is relatively new. The social and human activities across the globe have become more knowledge centred. Therefore the organizations lagging behind in terms of identifying, valuing, creating and evolving their knowledge assets are more likely to become obsolete in comparison to their counterparts that are actively engaged in the process of churning out the nuances of knowledge management practices. The paper contends that for institutions, to keep in pace with the fast changing dynamics of the knowledge based society and economy, knowledge management practices are the most important strategies that the institutions need to adopt as soon as possible. Otherwise it would be very difficult to remain relevant in terms of a higher seat of learning in society.

scholarly journals Effect of Organizational Culture on the Knowledge Management Practices in Private Sector Universities of Pakistan: Mediating Role of Trust

2019 ◽  
Vol 15 (1) ◽  
pp. 193-205
Author(s):  
Sadaf Alam ◽  
Keyword(s):  
Organizational Culture ◽  
Knowledge Management ◽  
Management Practices ◽  
Assessment Instrument ◽  
University Management ◽  
Mediating Role ◽  
Supportive Culture ◽  
Quantitative Design ◽  
Knowledge Management Practices

The  research  intended  to  study  the  effect  of  organizational  culture  on  knowledge  management practices  in  private  universities  of  Pakistan  and  to  identify  the  role  of  trust  in  mediating  the association among organizational culture and knowledge management. The study is an explanatory study  and  followed  quantitative  design. A  closed-ended  questionnaire  was  used  as  research  instrument using 5-points Likert scale.  Organizational Culture was measured using Organizational Culture Assessment Instrument (OCAI) and knowledge management was measured by means of the Knowledge Management Assessment Instrument (KMAI) built on the theoretical model of the Competing Value Framework (CVF). From this study of organizational culture towards knowledge management,  all  outcomes  show  that  supportive  culture  has  significant  impact  on  knowledge management in organizations. In this regard employees trust has also found significant in mediating the association among organizational culture and knowledge management. Organizations should create the atmosphere of trust and learning which facilitates the knowledge management process. University  management  should  pay  attention  towards  employee  management  relationships  and  technology aggradations in literature they are found as few forms of trust employee pay attention to.

scholarly journals Knowledge Management Practices for Sustainable Supply Chain Management: A Challenge for Business Education

2021 ◽  
Vol 13 (5) ◽  
pp. 2956
Author(s):  
Tomas Cherkos Kassaneh ◽  
Ettore Bolisani ◽  
Juan-Gabriel Cegarra-Navarro
Keyword(s):  
Knowledge Management ◽  
Management Practices ◽  
Descriptive Analysis ◽  
Sustainable Supply Chain ◽  
Business Managers ◽  
Environmentally Sustainable ◽  
Critical Resource ◽  
Knowledge Management Practices ◽  
Future Business

In the last decades, business competition has been increasingly among supply chains (SCs) rather than individual firms. Today, considering the challenges of environmental, social, and economic sustainability, it is becoming even more vital to coordinate and co-manage company resources, activities, and innovative efforts at the SC level. Consequently, knowledge, which is a critical resource for companies, needs to be managed properly not only in single firms but also across SCs. For the education of business managers, this implies a double challenge: first, to make students and future executives become aware of the knowledge management (KM) practices that can be adopted; second, to facilitate the assimilation of these practices for the effective management of SCs, to ensure higher economic and environmentally sustainable performances. Standard definitions and classifications can be of great help, but the current studies are very fragmented. This study contributes by exploring the literature and examining the KM practices that are proposed and defined by the different authors. A systematic review and a descriptive analysis of selected papers showed the trend and focus of papers in the KM and SC fields. In addition, based on the definitions and classifications drawn from the literature, this paper discusses a possible systematization of the key KM practices in SCs. The major contribution of this paper is the effort of re-definition and re-classification of KM practices and their potential importance for effective and sustainable SC management. This analysis can be especially useful for organizing KM courses targeted to current and future business managers.

Knowledge management practices for innovation: a multinational corporation’s perspective

2014 ◽  
Vol 18 (5) ◽  
pp. 905-918 ◽  
Author(s):  
Daniel Jiménez-Jiménez ◽  
Micaela Martínez-Costa ◽  
Raquel Sanz-Valle
Keyword(s):  
Social Capital ◽  
Knowledge Management ◽  
Management Practices ◽  
Organizational Innovation ◽  
Multinational Companies ◽  
Transfer Of Knowledge ◽  
Content Type ◽  
Reverse Knowledge Transfer ◽  
Knowledge Management Practices ◽  
Different Sources

Purpose – This paper aims to assess the importance of different knowledge management practices to promote organizational innovation in multinational companies. The links among internationalization, reverse knowledge transfer and social capital and organizational innovation are analyzed. Design/methodology/approach – Structural equation modeling was used to check the research hypotheses with a sample of 104 multinational companies. Findings – The results show that internalization has no direct effect on organizational innovation but a indirect effect trhrough the transfer of knowledge from external subsidiaries to the headquarter. Furthermore, this knowledge and other that comes from internal and external social capital is essential for the development of innovations. Research limitations/implications – Self-reporting by the CEOs may be the most significant limitation, as a single key informant provided the data; multiple informants would enhance the validity of the research findings. A second limitation is the cross-sectional design of the research that does not allow observation of the short- and long-term impact of the relationships among the variables. Practical implications – Organizational innovation is not an easy task. However, those multinational companies which foster knowledge management practices that generate new knowledge from external subsidiaries, internal or external social relationships, will facilitate the generation of innovations. In consequence, these companies should foster the generation of knowledge from different sources. Originality/value – The focus of the study in this paper is on multinational companies and the possibility to acquire knowledge from different sources (inside organization, external local environment and international context). Specially, focus on the transfer of knowledge from subsidiaries to headquarters (reverse knowledge transfer), as it is insufficiently investigated by current literature.

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