scholarly journals A STUDY OF THE SATISFACTION OF THE POPULATION OF MAJOR LITHUANIAN CITIES WITH PUBLIC TRANSPORT SERVICES

2021 ◽  
Vol 22 (2) ◽  
pp. 392-405
Author(s):  
Kristina Samašonok ◽  
Aldona Jarašūnienė ◽  
Margarita Išoraitė
Keyword(s):  
Quantitative Analysis ◽  
Public Transport ◽  
Consumer Satisfaction ◽  
Quality Improvements ◽  
The Public ◽  
Academic Literature ◽  
Public Transport System ◽  
Transport Services ◽  
Level Of Satisfaction ◽  
Public Transport Services

The article analyzes an evaluation of consumer satisfaction with public transport services in the light of academic literature which highlights the importance of the public transport system and the features of public transport services. The article presents the most influential aspects of public transport services to consumer satisfaction, as evaluated by the residents of major Lithuanian cities. The opportunities for service quality improvements are also presented. In order to examine the elements of consumer satisfaction with public transport services in the major Lithuanian cities, a quantitative analysis was performed and the method of statistical analysis was applied. Student’s test was used to compare and analyze the evaluations by the residents of Vilnius and the residents of other major Lithuanian cities. The most influential elements to satisfaction with public transport services and the overall level of satisfaction with public transport services to the residents of major Lithuanian cities (N = 466) were determined. The research results and insights can be applied in planning the improvements of public transport services.

Modal Mismatch and Accessibility Gap in Dhaka using a Time of Day Based Approach

2020 ◽  
pp. 036119812097239
Author(s):  
Paromita Nakshi ◽  
Anindya Kishore Debnath
Keyword(s):  
Spatial Autocorrelation ◽  
Public Transport ◽  
Time Of Day ◽  
Spatiotemporal Variations ◽  
Policy Perspective ◽  
The Public ◽  
Public Transport System ◽  
Transport Services ◽  
Formal Arrangement ◽  
Public Transport Services

Transport accessibility is an area of growing global attention among transportation planners and policymakers. This paper aims to portray spatiotemporal variations of car and public bus accessibility in the context of a city in a developing country: Dhaka, Bangladesh. The public bus system in Dhaka is characterized by a semi-formal arrangement which means there is a lack of available data, for example, General Transit Feed Specification, which poses great difficulties in the study of accessibility. Given these limitations, we have presented the concept of major destinations to analyze spatiotemporal accessibility based on the simple understanding that trip purposes, time of day, and trip destinations are interlinked in an urban area, and different locations would attract a different number of trips based on the time of day. Using a spatial autocorrelation approach, we identified the statistically significant destination clusters in Dhaka by peak and off-peak hours. We measured accessibility to the major destinations using a cumulative opportunity-based metric followed by estimation of the Modal Accessibility Gap (MAG). The findings indicated that, regardless of the trip origins and time of day, dependence on public transport puts the users in a substantially disadvantageous position. From the policy perspective, we have suggested the introduction of a formal public transport system in Dhaka, particularly targeting the traffic analysis zones with higher MAG. Such an approach would lead to better resource usage while providing enhanced public transport services for both peak and off-peak hours and limiting dependence on cars.

Evaluasi Kinerja Sistem Angkutan Umum Terintegrasi Daerah Masamba

2019 ◽  
Vol 6 (1) ◽  
pp. 24
Author(s):  
Ahmad Lili ◽  
Lambang Basri Said ◽  
St Maryam
Keyword(s):  
Public Transport ◽  
Public Transportation ◽  
Service Level ◽  
Level Of Service ◽  
Transportation Mode ◽  
The Public ◽  
Analysis Techniques ◽  
Public Transport System ◽  
Transport Services ◽  
Public Transport Services

This study aims to analyze the evaluation of theperformance of transportation mode services and theperformance of transport route services to evaluate theperformance of the service level of integrated public transportsystems in the Masamba Region. The method of data collection isconducted through primary surveys and secondary surveys.Primary surveys are carried out by distributing questionnairesand data analysis techniques using SmartPLS version 3.0software and secondary surveys by collecting data related toresearch themes in several related agencies. The research sampleis that the public transportation passengers on the Masamba-Makassar Bus route as many as 98 respondents, determining thenumber of samples can be done using the Bernoulli formula.Based on the analysis of existing data obtained by respondents'perceptions that the performance of the level of service of thetransportation mode in terms of safety, comfort and orderlinesshas been effective, although in terms of equality it still needs toimprove its services. The performance of the Bus publictransport system in the Masamba area has also created anintegrated public transport system and the performance of theMasamba-Makassar PO route services is categorized well basedon the standards of public transport services from the DirectorGeneral of Land Transportation.

scholarly journals Will Bus Subsidy in Indonesia Sustainable?

2019 ◽  
Vol 280 ◽  
pp. 04016
Author(s):  
Muhammad Nanang Prayudyanto ◽  
Muiz Thohir ◽  
Stefan Belka
Keyword(s):  
Public Transport ◽  
Motor Vehicle ◽  
Urban Transport ◽  
The Public ◽  
Transport Services ◽  
Mode Share ◽  
Pros And Cons ◽  
Motor Vehicle Use ◽  
The Right ◽  
Public Transport Services

The subsidies for public transport entails a controversial discussion on the pros and cons. On one hand mode share of public transport will decrease with increasing income levels towards private motor vehicle use. Intention of this paper is to prove that subsidy plays important role in the public transport operation and business. However such subsidy is not recover he needs to carry out the sustainable urban transport in the future. Government and private partner should create a systematic subsidy targeted for the right modes, that having sustainable achievement. This paper is structured to answer to what extent the effectiveness of government subsidies for the development of public transport services.

scholarly journals The Influence of the Place of Residence on the Behavior and Transport Preferences of the Inhabitants of the Agglomeration

2019 ◽  
Vol 83 ◽  
pp. 163-178
Author(s):  
Krzysztof Grzelec ◽  
Romanika Okraszewska
Keyword(s):  
Public Transport ◽  
Rail Transport ◽  
Sustainable Mobility ◽  
Main Determinant ◽  
The Public ◽  
Transport Behavior ◽  
Transport Services ◽  
Administrative Units ◽  
Public Transport Services ◽  
Selection Of

Transport behaviors and preferences have an impact on modal split, which is why they should form the basis for shaping the public transport offer. Achieving the goals of sustainable mobility requires taking into account differences in transport behavior and preferences characterizing residents from different areas of the agglomeration. Analyzing differences in behaviors and preferences, the possibilities and limitations resulting from the mass character of public transport services and the fact that the main determinant of the offer is the space determined by displacements in the source-target relation should be taken into account. This article identifies differences in transport behavior and preferences of residents based on the center and suburbs of the Gdańsk agglomeration. At the same time, a preliminary attempt was made to explain the causes of specific differences in residents’ behavior and transport preferences, taking into account the limited volume ofpublication. The share of public transport in the implementation of travel decreases with the distance of the area of   residence from the center of the agglomeration. The increase in the share of rail transport in travel affects the increase in the importance of waiting time and the lack of change as a decisive factor in the selection of cars in trips. Transport preferences are strongly diversified in individual areas. Differences are noticeable even in the center areas constituting separate administrative units.

scholarly journals Public transport strategy: Minimal service vs. competitor to the car

2021 ◽  
Vol 14 (1) ◽  
pp. 1275-1294
Author(s):  
Cecília Silva ◽  
Catarina Cadima ◽  
Nayanne Castro ◽  
Aud Tennoy
Keyword(s):  
Public Transport ◽  
Planning Process ◽  
Ghg Emissions ◽  
Added Value ◽  
European Regulation ◽  
The Public ◽  
Planning Support ◽  
Transport Services ◽  
Support Tools ◽  
Public Transport Services

With regard to public policy for public transport services, two dominant approaches are found: the provision of minimal services to the car-less population, or the provision of a service that competes directly with the car (in terms of time, cost, convenience, etc.). Increased acknowledgement of the need to mitigate traffic growth and reduce greenhouse gas (GHG) emissions has led to a growing need to shift from the former to the latter, encouraging the use of public transport. This paper sets out to explore whether competitiveness with the car is a priority for the public transport planning of medium-sized European cities, as well as whether the change in European regulation (European Commission, 2007) has managed to contribute to the acceptance of this priority. In this study, we take a closer look at a country undergoing significant regulatory and procedural transformations. An exploratory analysis is conducted regarding plans, actions, and development projects in recent years in four Portuguese municipalities. Relevant planners and transport authorities are interviewed on matters such as how local policies and plans favor public transport; how the planning process was implemented; the actors involved; and the support tools used to achieve the established goals. The findings reveal that relative competitiveness of public transport is considered important by planning practitioners. Nevertheless, other concerns seem to be more timely, such as, providing minimal services, restructuring existing networks, and budget constraints. The results suggest that changes in the planning process have been overwhelming and are seen as restricting the steps required toward making public transport more competitive vis-à-vis the car. So far, local authorities recognize the potential of adding relative competitiveness concerns in the future, as well as the added value of planning support tools capable of revealing such relative competitiveness.

scholarly journals Analysis of the functioning of the Berlin – Brandenburg Union of Communication (Verkehrsverbund Berlin-Brandenburg, VBB)

2018 ◽  
Vol 19 (5) ◽  
pp. 22-29
Author(s):  
Kamil Pędziwiatr ◽  
Joanna Sokół
Keyword(s):  
Human Rights ◽  
Older People ◽  
Public Transport ◽  
Small Children ◽  
The Public ◽  
Transport Services ◽  
Current State ◽  
Reduced Mobility ◽  
The City ◽  
Public Transport Services

The article presents the meaning and the current state of functioning in the Berlin area – Brandenburg (Germany) Union of Communication. The paper is focused on the problem of eliminating barriers by implementing innovations in public transport for passengers with reduced mobility, such as disabled, but also older people, pregnant women, people with small children, large luggage or obese. These innovations are intended not only to increase the availability of public transport for these groups of users, but also to respect their human rights to live with dignity. Practical solutions are based on the city of Berlin, with an average of 3,8 million passengers per day on the public transport services.

scholarly journals The Analysis and Evaluation Assessment of Safety of Selected Types of Exploitation Systems Means of Transport / Analiza i Ocena Porównawcza Bezpieczeństwa Działania Wybranych Typów Systemów Eksploatacji Środków Transportowych

2015 ◽  
Vol 33 (1) ◽  
pp. 197-208
Author(s):  
Łukasz Muślewski ◽  
Piotr Bojar ◽  
Łukasz Muciok ◽  
Michał Lewalski
Keyword(s):  
Public Transport ◽  
Urban Areas ◽  
Complex Structure ◽  
Assessment Criteria ◽  
Safe Operation ◽  
Factors Affecting ◽  
The Public ◽  
Analysis And Evaluation ◽  
Transport Services ◽  
Public Transport Services

Abstract In a situation of increasing the supply of means of individual transport and not capable of following the development of infrastructure, an important issue is the issue of ensuring adequate levels of efficiency, safety and the competitiveness of the operation of the exploitation of public transport services. Factors affecting the safe operation pending exploitation systems of vehicles, in a differentiated way affect the level of safety provided services in smaller cities - up to 100 thousand inhabitants, with respect to the cities which are agglomerations of more complex structure, which are cities the number to 500 thousand inhabitants. This paper attempts to analyze and evaluate the safety of the operation of the public transport services exploitation, on the basis of the same assessment criteria, comparing two different sized urban areas.

QUALITY APPROACH TO THE SUSTAINABILITY OF PUBLIC TRANSPORT

Transport ◽  
2012 ◽  
Vol 27 (1) ◽  
pp. 102-110 ◽  
Author(s):  
Dalia Susnienė
Keyword(s):  
Customer Service ◽  
Public Transport ◽  
Service Management ◽  
Accurate Determination ◽  
Sustainable Urban Development ◽  
Negative Effects ◽  
Public Transport System ◽  
Transport Services ◽  
Public Transport Services

Transport is an essential part of national economic, social and sustainable development that can produce both positive and negative effects on the environment and the quality of life depending on the level of development and indicated preferences. Modern interpretations of sustainable urban development require reducing the use of private cars through improving the quality of public transport services. Therefore, identifying the inefficiencies of the public transport system will help with improving service management, expanding coverage and increasing the attractiveness of public transport services. There is a general agreement that excellent customer service is a source of competitive advantage. The key to providing effective customer service is the accurate determination of the customer's needs and response to them in a consistent manner in order to assure their satisfaction. The SERQUAL model was employed as an instrument to measure customer satisfaction and give valuable information and guidelines for transport service companies on necessary improvements in their daily operations. The SERQUAL approach, in case service quality is defined and measured as the difference between expectations and perceptions, is the major point of departure from the previous attempts to find possible solutions to improving public transport services.

scholarly journals Evaluation of high-standard public transport centres in the Slovak Republic

2015 ◽  
Vol 30 (30) ◽  
pp. 59-70 ◽  
Author(s):  
Marcel Horňák ◽  
Peter Struhár ◽  
Tomáš Pšenka
Keyword(s):  
Public Transport ◽  
Slovak Republic ◽  
High Standard ◽  
Direct Access ◽  
Long Distance ◽  
The Public ◽  
Transport Services ◽  
Urban Settlements ◽  
The Relationship ◽  
Public Transport Services

Abstract Despite of increasing volumes of individual passenger transport and growing dependence of the post-socialist societies on the passenger car, public transport is still inevitable for certain communities. Its social and environmental aspects are obvious reasons why public transport remains within the scope of state and regional policies as a mixture of public and commercial services. Long-distance and international overground public transport represents a higher standard of travelling of considerably commercial nature. An important feature of this segment of the public transport is its capability to compete with individual transportation for long-distance journeys. The commercial character of the long-distance public transport should motivate operators to run territorially effective links covering adequately populated communites and regions with high demand for this segment of public-transport services. This study deals with several territorial aspects of the network of long-distance and international bus and train links of public transport in the Slovak Republic. The network of communities having direct access to the high-standard modes of public transport has been identified, revealing some of their spatial patterns and focusing on categorization of urban settlements by selected parameters of high-standard public transport services. The relationship with the population size of the urban settlements is assessed in the study, too.

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