Managing in the Era of Digital Governance

2011 ◽  
pp. 200-222
Author(s):  
Craig L. Johnson ◽  
Sharon N. Kioko ◽  
Maureen A. Pirog

E-government, or digital government, is broadly described as the creation and delivery of information and services inside governments and between governments and the public using electronic information and communication technologies (ICTs). Governments can incorporate ICTs to change administrative processes in ways that are client-oriented and needs based. These changes in administrative processes are part of digital-era governance (DEG) strategies. This chapter examines the administrative and managerial challenges of new electronic modes of transacting social services in the US, highlighting the challenges and outcomes of implementing electronic benefit transfer (EBT) technologies in the child support program.

2012 ◽  
pp. 1292-1313
Author(s):  
Craig L. Johnson ◽  
Sharon N. Kioko ◽  
Maureen A. Pirog

E-government, or digital government, is broadly described as the creation and delivery of information and services inside governments and between governments and the public using electronic information and communication technologies (ICTs). Governments can incorporate ICTs to change administrative processes in ways that are client-oriented and needs based. These changes in administrative processes are part of digital-era governance (DEG) strategies. This chapter examines the administrative and managerial challenges of new electronic modes of transacting social services in the US, highlighting the challenges and outcomes of implementing electronic benefit transfer (EBT) technologies in the child support program.


2021 ◽  
Vol 8 (4) ◽  
pp. 111-115
Author(s):  
Anna Ryzhenok ◽  
Ruslan Shangaraev

In the 21st century, one of the dominants of the modern stage of development of states is the elevation of the role of information and communication technologies ( the ICT), which, in turn, are actively implemented and used in the public administration system, creating new effective means of interaction between government bodies, citizens and various commercial structures. A striking example of the interaction between states and people is electronic government (E-government). Digital maturity is a key indicator of the readiness of the state and companies to implement digital solutions in their processes. At the same time, the coronavirus pandemic has already forced large companies to reconsider their strategies in favor of investments in digital technologies.


2018 ◽  
Vol 2 (2) ◽  
Author(s):  
Bustanul Arifin ◽  
Amirah Ulfah

<p>The development of Information and Communication Technologies (ICTs) has brought many fundamental changes in the political practices. One of the main essential aspects of ICTs is internet. This internet plays an important role in developing the information age. Therefore, the information age contributes to the way in which we effectively and efficiently create and consume the information. In this research, we focus to see the role of technology that drives to the practice of netpolitik by both the public and political actors in Indonesia. Netpolitik itself is the combination between internet and politic. Then, we analyze how netpolitik is influencing and changing the political situation in Indonesia during the recent time. Then, we put several aspects in order to see the effects driven by the netpolitik. Finally, we conclude the research by a finding stating that the netpolitik has done a political transformation in Indonesia and it becomes a core engine in determining the behaviour of political actor and audiences.</p><p><strong><em>Keywords:</em></strong><em> Internet, Netpolitik, Public, Political Actors, ICTs, Digital Era, Transformation, and Indonesia</em></p>


Polylogos ◽  
2021 ◽  
Vol 5 (№ 3 (17)) ◽  
pp. 0
Author(s):  
Anastasia Bedenkova

Today, under the influence of rapidly developing information and communication technologies, the public administration system is being transformed. The concept of e-government is being replaced by the trend of forming a new model of digital government. It is necessary to have a precise understanding of the essence of the digital government concept for its implementation.The article presents an analysis of the main characteristics and stages of the formation of e-government, as well as the basic principles of digital government. Comparing the two concepts, the author comes to the conclusion that the digital government model is an independent concept based on the achievements of e-government.


Author(s):  
Birgit Jaeger

The development of electronic or digital government (egovernment) has varied throughout the world. Although we give it the same name, we know from different studies that, for example, the concept of Information Society can be interpreted in different ways in different cultural settings (Jaeger, Slack, & Williams, 2000; Sancho, 2002). This article provides a general outline of the development of e-government in the West and is primarily based on European and Scandinavian experiences. It is only possible to give an introduction to e-government if we can define what we are talking about. E-government is still a rather new concept, but most people agree that egovernment includes the following features: • E-government is based on information and communication technologies (ICTs). • E-government is taking place in public administration. • E-government concerns electronic ways to perform all kinds of internal administrative tasks. • E-government also concerns the communication between the public administration and the citizens and other actors in the surrounding society (Jaeger, 2003: 50).


Author(s):  
Fatma Bouaziz

Information and communication technologies (ICTs) know a steady evolution that leads to the development of digital technologies. These affect human lives and organizations' activities. In particular, they have become ubiquitous in the public sector almost throughout the world. The extensive use of ICTs in public administration (PA) contributes to the emergence of digital government. It is perceived as a means of public value creation and represents a part of a paradigm shift in public management. This chapter intends to review the milestones of PA reforms in a developing country, namely Tunisia, to highlight how it is using ICTs to create public value. A content analysis of data on public sector reforms and e-government strategies is performed. The results show progressive ICTs deployment by Tunisian PA over time. They illustrate a search to public value creation through the digital government.


2020 ◽  
pp. 75-117
Author(s):  
A.N. Shvetsov

The article compares the processes of dissemination of modern information and communication technologies in government bodies in Russia and abroad. It is stated that Russia began the transition to «electronic government» later than the developed countries, in which this process was launched within the framework of large-scale and comprehensive programs for reforming public administration in the 1980s and 1990s. However, to date, there is an alignment in the pace and content of digitalization tasks. At a new stage in this process, the concept of «electronic government» under the influence of such newest phenomena of the emerging information society as methods of analysis of «big data», «artificial intelligence», «Internet of things», «blockchain» is being transformed into the category of «digital government». Achievements and prospects of public administration digitalization are considered on the example of countries with the highest ratings — Denmark, Australia, Republic of Korea, Great Britain, USA and Russia.


2021 ◽  
Vol 11 (1) ◽  
pp. 182-194
Author(s):  
Merve KAYA ◽  
Özlem KANDEMİR

The physical and representational contents of the public space are in a dynamic evolving state with the changes in the social structure and urban structure. In the historical process, the phenomenon of public space has been affected by the developments experienced with the change in the way individuals establish relationships in public life. Today, this transformation has occurred through virtual networks with the development of information and communication technologies. The paper aims to understand the public sphere dynamics that have changed with information and communication technologies. Accordingly, it limits its scope on these questions: How virtual networks affect the representational form of public space? What are the spatial structuring of this new representational public realm? What effect does this transformation have on urban areas that are the physical spaces of public realm? The method of the study is to explain theoretical discussions by supporting examples. In this context, it has been found that virtual networks, known as a new form of public space, transform the representative and physical form of the public space in a multifaceted manner by relocating the way individuals communicate with each other on a virtual layer. In this virtual transformation, it has been seen that the representative public space is now formed on social networks and platforms and the spatial structuring of these areas is defined as virtual network. The effect of virtual networks on the physical spaces of the public realm is possible by clustering data about urban areas in these virtual environments. Therefore, the visibility of virtual networks on the physical spaces of the publicity takes place through the understanding of space usage; moreover, virtual network data, which hybridizes with contemporary urban areas, reveals new qualities in the sense of the city by embodying it through maps. The physical transformation of the public space with information and communication technologies is made possible by the use of virtual network data in the design processes of this new sensory city.


Author(s):  
Tetiana Stambulska

The article analyzed the peculiarities of the interpretation of the «communication culture» in the context of scientific researches of the past and contemporary domestic researchers. An analysis was carried out to define the concept of «communication culture of a person», the approaches to the definition of this concept are singled out. The positions of scientists concerning the role of eloquence in the formation of the linguistic personality are analyzed, the language is analyzed as a «social and psychological phenomenon», historical conditions of the formation of the concept of «communication culture» are characterized, in particular, attention is focused on the formation of the linguistic personality. It was found out that studies of the ancient traditions of the formation of the language of culture make it possible to better understand modern trends in the development of the person's communication culture. Modern studies have shown that in linguistics for a long time there was no unity in the interpretation of the concepts of «language» and «communication». Problems of the formation of the culture of broadcasting have become the object of research by eminent thinkers, beginning with the period of Antiquity. The question of the formation of a culture of speech has long traditions. Note that in European linguistics, the first decades of the twentieth century. Theoretical study and approval of the concept of «culture of language» in the scientific circulation is underway. It should be noted that in connection with the introduction of information and communication technologies in all spheres of society life has increased interest in the theory and practice of eloquence. This is explained by the fact that the active use of information and communication technologies involves the search for ways of speaking influence, both on the interpersonal and on the public level. According to authoritative experts in rhetoric, L. Matsko, O. Matsko, N. Mykhailychenko, V. Poltupets, etc., there are also communicative reasons that ensure the actual and further development of the theory and practice of oratory in the XX-beginning of the XXI century.


2020 ◽  
Vol 17 (3) ◽  
pp. 67-78
Author(s):  
O. V. Manzhula

The article considers the issues of using new information and communication technologies (ICTs) when conducting the Russian Census related to the introduction of mobile devices and the Internet, which provide new opportunities for improving the quality and timeliness of the collecting and primary processing of statistical information about the population.In 2010, the Russian Census was conducted in the Russian Federation, which had many differences from previous censuses. All the technological stages of Russian Census – 2010 were automated starting from the development of machine-readable forms of census questionnaires and up to the preparation of publications of its outcomes.In the course of the trial population census held in 2018, ROSSTAT first combined the use of the Internet and mobile devices for collecting the information about the population. So, from October 1 to October 10, 2018 an online census was conducted for the whole country. Then, from October 11 to October 14, 2018 the information collected during the online census was processed, from October 15 to October 31, 2018, a survey was conducted by census takers in the regions of the trial population census – 2018 with the use of tablets and machine-readable documents. However, as the experience of the trial population census – 2018 demonstrated, one method of collecting information about the population cannot be equally efficient in all regions of Russia, due to the different attitude of the population to the methods of collecting information, as well as the conditions for the availability of information and communication technologies (ICTs) to the population in each region.The experience gained indicates the need for each region to choose the method of collecting and primary processing of statistical information about the population for each region based on a combination of Internet, mobile and traditional technologies that is adaptive to the regional conditions of the population census (remoteness and inaccessibility of some regions, the unreadiness of individual segments of the population to use modern ICTs for collecting information, Internet accessibility in various regions, different attitude of the population to census methods). The solution of this problem is an important condition for increasing the coverage of the population, the accuracy and reliability of the results and reducing the cost of conducting a census in each subject of Russia.The use of new information and communication technologies related to introduction of mobile devices and the Internet opens up new opportunities for improving the quality and timeliness of the collection and primary processing of statistical information about the population. However, with the development of census technologies, the number of alternative options for organizing it is growing. All this makes it necessary to justify the selection of a rational method of collecting and primary processing of statistical information about the population based on the regional characteristics of the development and accessibility of ICT, the consent of the population to interact with public authorities through the Public Services Portal, availability of ICTs in households. The validity of this choice is associated with the use of methods and decision-making models that are adequate to the peculiarities of the task.Purpose. Development of models for the selection of the rational method of collecting and primary processing of information of the Russian Census for each region of Russia using mobile devices and Internet technologies that correspond to the existing technological environment and the specificities of organizing Russian Census processes.Materials and methods. In the process of performing the preset tasks, methods of system and statistical analysis, expert assessment and systems, the fuzzy-set theory and cluster analysis were used. Calculations were carried out using MS Excel application software packages and IBM SPSS STATISTICS statistical software package.Results. The scientific article describes the developed expert system and models for substantiating a rational method of collecting and processing primary information in each Russian region based on their clustering according to the features characterizing the level of ICT development and their accessibility to the population in each region, the population's consent to cooperate with governmental authorities through the Public Services Portal, accessibility of ICT use in households and identifying the compliance of possibilities provided by alternative methods of collecting and processing the information on the population to the characteristics of readiness of the population, census personnel and territorial state statistics agency for conducting a census using modern ICTs and the limitations on the cost of conducting Russian Census in each region.Conclusion. The paper discusses the methodology that allows for the implementation of basic concept of the Russian Census, which is to ensure maximum coverage of the population while making informed management decisions on the choice of methods for collecting and primary processing of Russian Census information in each region of Russia, taking into account regional characteristics of the development and accessibility of ICTs, the consent of the population to interaction with public authorities through the Public Services Portal, access to ICTs in households.


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