Surveillance Communities of Practice

This discussion focuses primarily on supporting communities of practice tasked with compliance monitoring in complex environments. Here, the decision makers, as members of the surveillance community of practice, may be confronted with rapidly changing information, and the solution or solutions may be required rapidly at a low cost. In these cases, fully automated monitoring or surveillance systems are limited in their utility because of dynamic contexts and temporal and spatial variations. Managing these limitations typically requires human judgement to assess the results of these monitoring systems. Other reasons for requiring human judgement include a need for the surveillance results to be verified and assured with substantiating evidence, and the delegation of control and responsibility when actioning remedial responses to generated alerts and alarms. Surveillance Information Systems performance depends on reducing the decision time for remedial action by verifying alarms and generating actionable indicators, in context. This chapter discusses support and assurance of surveillance monitoring and compliance verification knowledge management of surveillance results. The aim is to support information assurance real time alarm identification and verification, assurance and management decision making by tracking the parameters monitored by the existing information assurance monitoring infrastructure and operating work systems, and using that data/knowledge to create useful and actionable information. The goal is to reduce the (information assurance remedial action) time to decision to enable accurate and rapid operational execution.