E-Business Adoption Framework in the Hospitality Industry

2013 ◽  
pp. 225-243
Author(s):  
Kennedy O. Ondimu ◽  
Geoffrey M. Muketha ◽  
Collins O. Ondago
Keyword(s):  
Hospitality Industry ◽  
Small And Medium Enterprises ◽  
Graduate Degree ◽  
Firm Level ◽  
The Status ◽  
Kenyan Coast ◽  
Information And Communication ◽  
Internal Operations ◽  
Medium Enterprises ◽  
And Control

While the hospitality industry in the Kenyan Coast has adopted Information and Communication Technology (ICT), application of the same is limited to internal operations and control. The industry’s e-business adoption lags behind similar industries such as tours and travel. Earlier research in e-business adoption does not suggest intervention for improvement of Small and Medium Enterprises’ (SMEs) status and lacks focus on any specific industries. The aim of this chapter is to address this gap by analyzing the Kenya Association of Hotelkeepers & Caterers’ (KAHC) e-business readiness using a three-interrelated-level framework; namely, firm level, market and industry, and institutional and regulatory levels. This chapter presents results of an ongoing project that we are currently working on, related to one of the authors’ graduate degree research program that began in 2008. In this research, we adopt a survey approach that is supplemented by case studies of other countries’ implementations from literature. Findings show that the hospitality industry at the Kenyan coast is not ready for e-business adoption and we develop a framework to help facilitate readiness. The findings imply that as a competitive strategy, establishments which have been competitors need to become collaborators; and KAHC and its membership need to adopt e-business to not only remain competitive, but also to survive. The findings are beneficial to KAHC and the Kenyan government in evaluating the status of e-business readiness as well as adoption in similar industries. Other developing countries can also adopt the framework.

E-Business Adoption Framework in the Hospitality Industry

2014 ◽  
pp. 613-631
Author(s):  
Kennedy O. Ondimu ◽  
Geoffrey M. Muketha ◽  
Collins O. Ondago
Keyword(s):  
Hospitality Industry ◽  
Small And Medium Enterprises ◽  
Graduate Degree ◽  
Firm Level ◽  
The Status ◽  
Kenyan Coast ◽  
Information And Communication ◽  
Internal Operations ◽  
Medium Enterprises ◽  
And Control

While the hospitality industry in the Kenyan Coast has adopted Information and Communication Technology (ICT), application of the same is limited to internal operations and control. The industry's e-business adoption lags behind similar industries such as tours and travel. Earlier research in e-business adoption does not suggest intervention for improvement of Small and Medium Enterprises' (SMEs) status and lacks focus on any specific industries. The aim of this chapter is to address this gap by analyzing the Kenya Association of Hotelkeepers & Caterers' (KAHC) e-business readiness using a three-interrelated-level framework; namely, firm level, market and industry, and institutional and regulatory levels. This chapter presents results of an ongoing project that we are currently working on, related to one of the authors' graduate degree research program that began in 2008. In this research, we adopt a survey approach that is supplemented by case studies of other countries' implementations from literature. Findings show that the hospitality industry at the Kenyan coast is not ready for e-business adoption and we develop a framework to help facilitate readiness. The findings imply that as a competitive strategy, establishments which have been competitors need to become collaborators; and KAHC and its membership need to adopt e-business to not only remain competitive, but also to survive. The findings are beneficial to KAHC and the Kenyan government in evaluating the status of e-business readiness as well as adoption in similar industries. Other developing countries can also adopt the framework.

scholarly journals Penilaian Pemanfaatan Teknologi E-Business pada Industri UMKM

2013 ◽  
Vol 4 (2) ◽  
pp. 1216
Author(s):  
Noerlina Noerlina ◽  
Siti Elda Hiererra
Keyword(s):  
Communication Technology ◽  
Technology Use ◽  
Small And Medium Enterprises ◽  
Adoption Process ◽  
Adoption Of Innovations ◽  
Business Application ◽  
Information And Communication ◽  
Medium Enterprises ◽  
And Control ◽  
Business Technology

Contribution of MSMEs (micro, small and medium enterprises) in the economy is significant enough. It indicates the importance of support for MSMEs to maintain and double the capacity their businesses. In conducting its business, 76% of respondents already use the Internet (e-business) but still not optimally because the average does not have a website as a forum for the promotion and selling activity. Total mean score of 4.2 in adoption of innovations indicates that it has been realized, done, evaluated and adopted as a whole. Therefore, it is necessary to perform an assessment on what extent of e-business application that has been done by reviewing the readiness of MSME industries and the aspects of the utilization of information and communication technology (ICT) by MSMEs particularly of those located in Jabodetabek. The purpose of this assessment is to get an overview, status and position of the support of implementation of e-business owned and how the adoption process of e-business application can run in Jabodetabek. With the assessment of e-business technology use, we expect the planning, implementation and control of programs as well as the implementation of e-business can be conducted more directedly and controlled.

scholarly journals EVALUASI PENGENDALIAN INTERNAL DALAM PENGELOLAAN SISTEM PENERIMAAN DAN PENGELUARAN KAS PADA PELAKU UMKM DI KOTA BATAM

2018 ◽  
Vol 3 (1) ◽  
pp. 34
Author(s):  
Hardi Bahar ◽  
David Ginting
Keyword(s):  
Failure Rate ◽  
Internal Control ◽  
Random Sampling ◽  
Small And Medium Enterprises ◽  
Simple Random Sampling ◽  
Probability Sampling ◽  
Information And Communication ◽  
Medium Enterprises ◽  
And Control ◽  
Sampling Approach

<p>UMKM merupakan Usaha Mikro, Kecil dan Menengah (UMKM) yang sangat berkontribusi bagi perekonomian Indonesia salah satunya terhadap produk domestik Bruto (PDB) yang semakin menggeliat dalam 5 tahun terakhir.Salah satu faktor ekonomi tingkat kegagalan entitas yang tinggi adalah kurangnya pengendalian internal. Dinas PMPKUKM, jumlah UMKM di Kota Batam sebanyak 1.007 UMKM yang terdiri 624 UMKM yang aktif dan 383 UMKM yang tidak aktif. Dalam hal ini UMKM yang tidak aktif tersebuttingkat kegagalannya yang dirasakan adanya kelemahan terjadi dalausahanya pada pengendalian internal terutama dalam penerimaan dan pengeluaran kas. Adapun tujuan dari penelitian iniuntuk melihat bagaimana evaluasi dan mengidentifikasi kelemahan <em>Internal control </em>dalam pengelolaan sistem penerimaan kas pada UMKM di Kota Batam.Sampel penelitianini diambil menggunakan pendekatan <em>probability sampling </em>dengan pendekatan <em>simple random sampling</em>. Sampel penelitian ini sebanyak 100 UMKM yang ada di Kota Batam.Pada pengolahan data dilakukan menggunakan Program Analisis Skala Guttman.Pengendalian internal dalam pengelolaan sistem penambahan dan pengurangan kaspada UMKM Kota Batam mengindikasikan bahwa elemen-elemen pada pengendalian internal yang dilakukan oleh para pemilik UMKM Cukup efektif akan tetapi ada beberapa aspek kelemahan yaitu1) Lingkungan Pengendalian yaitu Integritas dan nilai etika, Struktur Organisasi, Kebijakan 2) Penaksiran Resikodan 3) Informasi dan komunikasi.</p><p><em><span lang="EN-US">MSMEs are Micro, Small and Medium Enterprises (MSMEs) which contributes to the Indonesian economy one of them to Gross domestic product (GDP) is increasingly stretched in the last 5 years. One of the economic factors of high entity failure rate. Dinas PMPKUKM, the number of MSMEs in Batam City as many as 1.007 UMKM consisting of 624 active SMEs and 383 UMKM who are not active. In this case the UMKM that is not active is the failure rate felt by the halal happening dalausahanya on internal control in cash receipts and disbursements. The purpose of this study to see how the evaluation and control weaknesses in SMEs in the city of Batam. The sample of this research is taken using probability sampling approach with simple random sampling approach. The sample of this research is 100 MSMEs in Batam City. In the data processing is done by using Guttman Scale Analysis Program. Internal control in the management of the system and at the MSME cash of Batam City has elements in the internal control performed by the owners of MSME. Effectively there will be some aspects of weaknesses that are 1) Control Environment that is Integrity and Ethics, Organizational Structure, Policy 2) Risk Assessment and 3) Information and communication.</span></em></p>

scholarly journals Women’s Economic Empowerment in Vietnam: Performance and Constraints of Female-Led Manufacturing SMEs

2021 ◽  
Vol 14 (6) ◽  
pp. 255
Author(s):  
MinhTam Bui ◽  
Trinh Q. Long
Keyword(s):  
Labor Productivity ◽  
Small And Medium Enterprises ◽  
Manufacturing Sector ◽  
Value Added ◽  
Medium Size ◽  
Formal Sector ◽  
Firm Level ◽  
Average Value ◽  
Significant Difference ◽  
Medium Enterprises

This paper identifies whether there was a performance difference among micro, small and medium enterprises (MSMEs) led by men and by women in Vietnam during the period 2005–2013 and aims to provide explanations for the differences, if any, in various performance indicators. The paper adopts a quantitative approach using a firm-level panel dataset in the manufacturing sector in 10 provinces/cities in Vietnam in five waves from 2005 to 2013. Fixed effect models are estimated to examine the influence of firm variables and demographic, human capital characteristics of owners/managers on firms’ value added, labor productivity and employment creation. We found that men led MSMEs did not outperform those led by women on average. Although the average value added was lower for female-led firms in the informal sector, the opposite was true in the formal sector where women tend to lead medium-size firms with higher value added and labor productivity. The performance disparity was more envisaged across levels of formality and less clear from a gender perspective. Moreover, while firms owned by businessmen seemed to create more jobs, firms owned by women had a higher share of female employees. No significant difference in business constraints faced by women and by men was found.

The procurement process in the Virtual Vertical Enterprise scenario: the point of view of Large Enterprises

1999 ◽  
Vol 18 (3-4) ◽  
pp. 187-191
Author(s):  
Roberto Santoro
Keyword(s):  
Supply Chains ◽  
Information And Communication Technology ◽  
Communication Technology ◽  
Small And Medium Enterprises ◽  
Point Of View ◽  
Delivery Time ◽  
Procurement Process ◽  
Information And Communication ◽  
Medium Enterprises ◽  
Large Enterprises

The extraordinary development of the Information and Communication Technology (ICT) allows for innovative relationships among enterprises, organised in extended networks and regardless of their location. In this scenario, Large Enterprises can re-organise their traditional supply chains (generally formed by Small and Medium Enterprises) according to VIrtual Vertical Enterprise concepts and methodology, in order to obtain: (1) better control of subcontractors activities; (2) cost and delivery time reduction; (3) decrease of subcontractors number.

scholarly journals Spatial Conditions Supporting Sustainable Development of Enterprises on Local Level

2021 ◽  
Vol 13 (4) ◽  
pp. 2292
Author(s):  
Aneta Ptak-Chmielewska ◽  
Agnieszka Chłoń-Domińczak
Keyword(s):  
Social Insurance ◽  
Small And Medium Enterprises ◽  
Local Level ◽  
Principal Component ◽  
Sources Of Information ◽  
Clustering Methods ◽  
Significant Information ◽  
The Status ◽  
Medium Enterprises ◽  
High Share

Micro, small and medium enterprises (MSMEs) represent more than 99% of enterprises in Europe. Therefore, knowledge about this sector, also in the spatial context is important to understand the patterns of economic and social development. The main goal of this article is an analysis of spatial conditions and the situation of MSMEs on a local level using combined sources of information. This includes data collected in the Social Insurance Institution and Tax registers in Poland, which provides information on the employment, wages, revenues and taxes paid by the MSMEs on a local level as well as contextual statistical information. The data is used for a diagnosis of spatial circumstances and discussion of conditions influencing the status of the MSMEs sector in a selected region (voivodeship) in Poland. Taxonomy methods including factor analysis and clustering methods based on k-means and SOM Kohonen were used for selecting significant information and grouping of the local units according to the situation of the MSMEs. There are eight factors revealed in principal component analysis and five clusters of local units distinguished using these factors. These include two clusters with a high share of rural local units and two clusters with a high share of rural-urban and urban local units. Additionally, there was an outstanding cluster with only two dominant urban local units. Factors show differences between clusters in the situation of MSMEs sector and infrastructure. Different spatial conditions in different regions influence the situation of MSMEs.

Twiga Hosting Ltd – providing affordable information and communication technologies services to small and medium enterprises

2011 ◽  
Vol 1 (4) ◽  
pp. 1-16
Author(s):  
Juma James Masele
Keyword(s):  
Information And Communication Technologies ◽  
Undergraduate Students ◽  
Success Factors ◽  
Small And Medium Enterprises ◽  
Innovation Management ◽  
Communication Technologies ◽  
Subject Area ◽  
Content Type ◽  
Information And Communication ◽  
Medium Enterprises

TitleTwiga Hosting Ltd – providing affordable information and communication technologies services to small and medium enterprises.Subject areaThe case describes the launch of Twiga Hosting Ltd, a company providing information and communication technology (ICT) services to the underserved small and medium enterprise (SME) sector in Tanzania and in a many countries in Africa.Study level/applicabilityThis case targets a range of audience from undergraduate students taking both Bachelor of Commerce and those taking Bachelor of Business Administration; and Postgraduate students taking business‐related courses. Nonetheless, the case may be used by all other learners of advanced studies in entrepreneurship and innovation management.Case overviewThe case addresses a number of issues including: Issues to be considered when starting an ICT enterprise. Strategic management. Business revenue models.Expected learning outcomes To impart/inculcate entrepreneurial insights in ICT and related areas. To make learners aware of the business growth opportunities in ICT ventures. The success factors for fruitful ICT ventures. To enable learners to identify challenges facing entrepreneurs in ICT ventures and the ways to overcome them.Supplementary materialsTeaching notes.

Understanding the gendered nature of developing country MSMEs’ access, adoption and use of information and communication technologies for development (ICT4D)

2020 ◽  
Vol 12 (3) ◽  
pp. 273-295
Author(s):  
Elisa Mohanty ◽  
Anindya Jayanta Mishra
Keyword(s):  
Information And Communication Technologies ◽  
Small And Medium Enterprises ◽  
Communication Technologies ◽  
Dark Side ◽  
Future Research ◽  
Power Dynamics ◽  
Content Type ◽  
Time Period ◽  
Information And Communication ◽  
Medium Enterprises

Purpose The widespread use of information and communication technologies (ICTs) has had a significant effect on various groups and communities of people including micro, small and medium enterprises (MSMEs) and their owners/managers. The current study aims to analyze recent literature regarding adoption of ICTs by MSMEs. Further, it tries to locate gender within this broader context of diffusion of ICTs among MSMEs. Design/methodology/approach Using the thematic analysis approach, the research articles pertaining to six leading journals on ICTs, gender and entrepreneurship published during the time period from 2011 to 2019 are reviewed. Findings The literature selected for the study has been discussed under two primary categories, viz. “adoption of information and communication technologies for development (ICT4D) for business purposes” and “insights on gender in ICT4D use by MSMEs.” Research limitations/implications The context-dependent nature of ICT use can enable future entrepreneurs to assess the scope of specific ICTs in given areas of operation. The gendered nature of ICTs helps to evaluate as well as question the empowerment potential of ICTs. The study emphasizes the need to account for historical specificities and transnational linkages in understanding access, adoption and use of ICT4D by women MSME entrepreneurs. Originality/value The study bridges together literature on ICT4D use by MSMEs and the role of gender in ICT-mediated entrepreneurial environments. While unraveling the interplay of power dynamics in such environments, the scope for future research in terms of tapping into the content of information exchanges and exploring the implications of “dark side of internet” for women MSME entrepreneurs is also indicated.

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