Frontline Employees' Self-Perception of Ageism, Sexism, and Lookism

2014 ◽  
pp. 275-296
Author(s):  
Mirian Palmeira
Keyword(s):  
Young Female ◽  
Frontline Employees ◽  
Food Retailing ◽  
Frontline Workers ◽  
Face To Face ◽  
Ex Post ◽  
Ex Post Facto ◽  
Younger Men ◽  
Prejudice And Discrimination ◽  
Retail Services

The aim of this chapter is to identify whether frontline employees perceived themselves as having feelings of sexism, ageism, and appearance discrimination against customers in retail services. This investigation is a quantitative research, a conclusive description (Gil, 2002), and ex post facto study, which utilises a survey to collect the data and sampling by convenience. Three protocols are used (1) to format the questionnaire, (2) to produce 12 different standards combining age, gender, and appearance, and (3) to create social classification (Rattam, 1998). In a previous study (Palmeira, Palmeira, & Santos, 2012), customers of different ages and genders perceived some degree of prejudice and discrimination in face-to-face retail services. Now, on the other side of the coin, frontline employees who work in Fashion and Food retailing recognise that there is prejudiced behaviour against customers, depending on their age, gender, and appearance, when providing them with face-to-face retail services. More than 95% of female and more than 64% of male attendants believe that well-dressed, young female customers are given priority when being served. Almost 80% of female and only 58% of male frontline workers believe that badly-dressed middle-aged men (not younger men) are the last to be served when there is no clear queuing process in the retail spatial area. This context strongly suggests the growing importance of an interpersonal skills training process for an organisations' staff as a way of avoiding behaviour that makes the customers think that there are prejudice and discrimination in the service process, as well as ASL development (T&D against Ageism, Sexism, and Lookism) being part of the strategic statements.

Frontline Employees' Self-Perception of Ageism, Sexism, and Lookism

2017 ◽  
pp. 281-303
Author(s):  
Mirian Palmeira
Keyword(s):  
Young Female ◽  
Frontline Employees ◽  
Food Retailing ◽  
Frontline Workers ◽  
Face To Face ◽  
Ex Post ◽  
Ex Post Facto ◽  
Younger Men ◽  
Prejudice And Discrimination ◽  
Retail Services

The aim of this chapter is to identify whether frontline employees perceived themselves as having feelings of sexism, ageism, and appearance discrimination against customers in retail services. This investigation is a quantitative research, a conclusive description (Gil, 2002), and ex post facto study, which utilises a survey to collect the data and sampling by convenience. Three protocols are used (1) to format the questionnaire, (2) to produce 12 different standards combining age, gender, and appearance, and (3) to create social classification (Rattam, 1998). In a previous study (Palmeira, Palmeira, & Santos, 2012), customers of different ages and genders perceived some degree of prejudice and discrimination in face-to-face retail services. Now, on the other side of the coin, frontline employees who work in Fashion and Food retailing recognise that there is prejudiced behaviour against customers, depending on their age, gender, and appearance, when providing them with face-to-face retail services. More than 95% of female and more than 64% of male attendants believe that well-dressed, young female customers are given priority when being served. Almost 80% of female and only 58% of male frontline workers believe that badly-dressed middle-aged men (not younger men) are the last to be served when there is no clear queuing process in the retail spatial area. This context strongly suggests the growing importance of an interpersonal skills training process for an organisations' staff as a way of avoiding behaviour that makes the customers think that there are prejudice and discrimination in the service process, as well as ASL development (T&D against Ageism, Sexism, and Lookism) being part of the strategic statements.

scholarly journals Marriage of Inconvenience Between Herders and Farmers in Nigeria: Can Elephant and Hippo Tango?

2018 ◽  
Vol 4 (1) ◽  
pp. 29
Author(s):  
Iloanya Kenneth O. ◽  
Emma E.O. Chukwuemeka ◽  
Matthias Ananti
Keyword(s):  
Group Discussion ◽  
Agricultural Activities ◽  
Analysis Method ◽  
Cattle Breeding ◽  
Face To Face ◽  
Ex Post ◽  
Content Analysis Method ◽  
Grazing System ◽  
Food Shortages ◽  
Ex Post Facto

This study sets out to examine the implications of open grazing system on sustainable development in Nigeria. It was necessitated by the unprecedented burning of houses, killing and maiming of farmers across different blocs of Nigeria. The last few years witnessed violent clashes between pastoralists and crop farmers in various parts of the country over grazing resources which has led to the loss of numerous lives and properties, food shortages arising from abandonment of farm lands and destruction of crops, environmental degradation and conflicts of ethno-religious coloration among the various sections that make up the Nigerian State. The study adopted Ex-post facto research method. And content analysis method was used as analytical tool. An in-depth survey was carried out adopting focus group discussion, face- to- face interview to complement data got from records. The study revealed among others that pastoralists perceive cattle breeding as government business which should take preeminence over other agricultural activities in Nigeria. Any slightest attempt to manhandle their cattle leads to violent class between herders and farmers. Flowing from the findings, the following major recommendations were proffered. They include: building of ranches in lieu of the proposed cattle colony. The question is who will provide land? It is also recommended that effective regulation of grazing and farming activities in Nigeria through efficient land use laws/regulations and administration.

A Perception of Prejudice in Face-to-Face Retail Services

2012 ◽  
Vol 1 (4) ◽  
pp. 22-40 ◽  
Author(s):  
Mirian Palmeira ◽  
Denise Palmeira ◽  
Cassia Maria dos Santos
Keyword(s):  
Young Women ◽  
Quantitative Research ◽  
Young Female ◽  
Men And Women ◽  
Face To Face ◽  
Retail Service ◽  
Spatial Environment ◽  
The Face ◽  
Retail Services ◽  
Older Men And Women

The aim of this study is to identify customers’ perception of prejudice related to age, gender and appearance in face-to-face retail services. The results, through quantitative research, Likert-scale process and simple statistics, show that young women (51.28%) and men (36.36%), and older men and women(68.42% women, 36.36% men) have perceived that well-dressed young female customer receive face-to-face retail services prior to everybody else if there is not a clear queuing process in the retail area, and almost both young women (48.72%) and men (48.48%) and the older groups (31.58% of the women and 63.64% of men) believe that a badly-dressed young man is the last to have the service. Retail companies should provide training to their staff to avoid behaviour that leads customers to believe that there is prejudice in the service process and develop a clear queuing system in the face-to-face retail service spatial environment.

Pengaruh Motivasi, Sikap, Minat, dan Gaya Belajar Statistik Mahasiswa Terhadap Kemampuan Menganalisis Persoalan Penelitian

2020 ◽  
Author(s):  
Azis
Keyword(s):  
Random Sampling ◽  
Ex Post ◽  
Ex Post Facto

Tujuan penelitian ini untuk mengetahui bahwa motivasi, sikap, minat, dan gaya belajar statistik matematika mahasiswa secara bersama-sama berpengaruh positif terhadap kemampuan menganalisis persoalan penelitian; dan motivasi, sikap, minat, dan gaya belajar statistik matematika mahasiswa masing-masing berpengaruh positif terhadap kemampuan menganalisis persoalan penelitian. Jenis penelitian ini menggunakan metode ex post facto dengan desain korelasional. Penelitian ini dilaksanakan di Universitas Dayanu Ikhsanuddin Baubau pada Fakultas Keguruan dan Ilmu Pendidikan Program Studi Pendidikan Matematika yang pelaksanaannya pada semester Gasal Tahun Akademik 2016/2017. Populasinya adalah seluruh mahasiswa yang memprogram mata kuliah Statistik Matematika II Tahun Akademik 2016/2017 yang berjumlah 145 orang. Dengan menggunakan teknik random sampling, diambil minimal 30% dari keseluruhan sampel, dan diambil 51 orang. Instrumen yang digunakan untuk memperoleh data setiap variabel adalah angket dan tes yang disusun sendiri oleh peneliti. Teknik analisis yang digunakan untuk mengelolah data yang diperoleh dari responden adalah teknik statistik deskriptif dan inferensial. Berdasarkan hasil penelitian yang telah diuraikan, maka dapat disimpulkan bahwa: 1) motivasi, sikap, minat, dan gaya belajar statistik matematika mahasiswa secara bersama-sama berpengaruh positif terhadap kemampuan menganalisis persoalan penelitian; 2) motivasi belajar statistik mahasiswa berpengaruh positif terhadap kemampuan menganalisis persoalan penelitian; 3) sikap belajar statistik mahasiswa berpengaruh positif terhadap kemampuan menganalisis persoalan penelitian; 4) minat belajar statistik mahasiswa berpengaruh positif terhadap kemampuan menganalisis persoalan penelitian; dan 5) gaya belajar statistik mahasiswa berpengaruh positif terhadap kemampuan menganalisis persoalan penelitian pada mahasiswa pendidikan matematika FKIP Unidayan.

Analysis of the Effect of Cash Turnover on Liquidity at PT. Pekebun Nusantara VIII, Sukabumi Regency, West Java

2020 ◽  
Author(s):  
endang naryono
Keyword(s):  
Linear Regression ◽  
Correlation Coefficient ◽  
Secondary Data ◽  
Positive Influence ◽  
West Java ◽  
Financial Reports ◽  
A Value ◽  
Ex Post ◽  
Ex Post Facto

Research aims to understand gyrations cash pt .Had provided nusantara viii , liquidity to pt .Had provided nusantara viii , and to know the influence of gyrations cash on the level of liquidity to PT .Perkebunan nusantara VIII sukabumi .The methodology used is the method ex-post facto capital .This research using primary and secondary data obtained from financial reports and non financial from pt .Pekebunan nusantara viii sukabumi .To test hypotheses used linear regression and the correlation with on the spss 15.0 for windows. Based on the results of research shows that there is a positive influence between second match of cash and liquidity pt .Had provided nusantara viii sukabumi .A level of closeness ( correlation ) the second variables strong enough , are r = 0,800 with a value of a correlation coefficient r & gt; 0 it means if cash second match of getting up and liquidity will increase , and vice versa . While from the results of the equation above the results linear regression simple as follows: y = 185,137 + 0,045x means value ( a ) or constant of 185,137 who have the meaning that if cash two zero ( 0 ) or not increased so level of 185,137 liquidity .The score regression ( b ) of 0,045 the show the relation in line that every 1 increase point in cash and two rate rose to 185,137 liquidity

ANALISIS KORELASI PENERASI PENGGUNAAN INTERNET DI BEBERAPA NEGARA DENGAN KUALITAS SDM DAN PENDAPATAN PERKAPITA NEGARA

JURNAL PETIK ◽  
2018 ◽  
Vol 2 (1) ◽  
pp. 8
Author(s):  
Bpk Irwanto
Keyword(s):  
Ex Post ◽  
Ex Post Facto

Penelitian ini bertujuan untuk mengetahui hubunganantara besar penetrasi penggunaan internet di beberapa negaradengan kualitas sumber daya manusia (SDM) dan pendapatanperkapita negara. Hal ini untuk memberikan informasi bahwakemajuan suatu negara tidak lepas dari peran teknologi informasisalah satunya internet dalam memberikan kontribusi padaterciptanya SDM yang berkualitas sehingga kemudian akanmampu meningkatkan pendapatan perkapita negara. Penelitianini merupakan jenis penelitian ex-post facto dengan menggunakanmetode survey melalui pendekatan desain penelitian korelasionalkuantitatif. Subyek penelitian ini adalah 20 negara yang terdiridari 11 negara anggota ASEAN, Amerika Serikat, Jepang, China,Korea Selatan, India, Inggris, Francis, Mesir, dan Afrika Selatan.Dengan taraf signifikansi 0,05, hasil penelitian menunjukkanadanya hubungan yang signifikan antara penetrasi penggunaaninternet dengan kualitas SDM negara dengan angka korelasi 0,924dan dengan kontribusi signifikansi (R Square) sebesar 84,7%.Persamaan regresi yang terbentuk Y= 0,58 + 0,004X. Hasilpenelitian juga menunjukkan adanya hubungan yang signifikanantara penetrasi penggunaan internet negara dengan pendapatanperkapita negara dengan nilai koefisien korelasi Pearsonmenunjukkan angka 0,92 dan dengan kontribusi signifikansi (RSquare) sebesar 83,8%. Hasil penelitian juga mengatakan bahwapersamaan garis regresi yang terbentuk adalah Y= 151,688-1,616X

KREATIVITAS DAN HASIL BELAJAR

2018 ◽  
Vol 1 (1) ◽  
pp. 46-54
Author(s):  
Besse Intan Permatasari
Keyword(s):  
Mathematics Education ◽  
Learning Outcomes ◽  
Linear Algebra ◽  
Mathematics Learning ◽  
Student Learning Outcomes ◽  
Study Program ◽  
School Year ◽  
Ex Post ◽  
Ex Post Facto ◽  
Research Type

This study aims to determine whether there is an influence of creativity on mathematics learning outcomes of students of Mathematics Education in University of Balikpapan Study Program on Linear Algebra Courses. The approach used is a quantitative approach with ex post facto research type. The population of this research is all students of Mathematics Education Study Program Linear Algebra Course in the School Year 2017/2018, which are 49 students. Samples were chosen randomly are 25 students. The results showed that there is a positive and significant effect on student learning outcomes in Linear Algebra Subject

Factores predictores de la satisfacción laboral de las educadoras en Belice

2002 ◽  
Vol 2 (1) ◽  
pp. 23-59
Author(s):  
Ana Lucrecia Salazar
Keyword(s):  
Calidad De Vida ◽  
Ex Post ◽  
Ex Post Facto

Los(as) investigadores(as) del comportamiento organizacional consideran la satisfacción laboral como una variable dependiente importante. Esta investigación pretendió conocer qué factores son predictores de la satisfacción laboral de las educadoras beliceñas. El estudio fue de tipo ex post facto, descriptivo y correlacional. La unidad de observación fue la educadora que labora en el nivel de enseñanza parvularia, primaria y secundaria en centros escolares gubernamentales y denominacionales de Belice. Los datos se recolectaron mediante un cuestionario que se aplicó a 1,360 educadoras en 269 centros escolares beliceños. Se utilizaron diferentes pruebas de significación estadística como la prueba de regresión lineal múltiple y el análisis multivariado de varianza, entre otras. Los resultados muestran que ocho variables de investigación son predictoras de la satisfacción laboral de las educadoras beliceñas. También se observaron efectos significativos sobre la satisfacción laboral de algunas variables demográficas. La mayoría de las educadoras beliceñas indicaron estar satisfechas en su trabajo debido a su amor por los(as) estudiantes y por la profesión docente. Las educadoras expresaron sus razones y aportaron recomendaciones al respecto. En general, los hallazgos de esta investigación son positivos, aunque existen aspectos susceptibles de ser mejorados relacionados con las condiciones laborales, la supervisión, el reconocimiento de logros y el trato equitativo, entre otros. Los resultados obtenidos mediante esta investigación proveen al Ministerio de Educación de Belice y a las instituciones denominacionales que administran centros escolares en el país, información que podrá ser utilizada para tomar las medidas correctivas que sean necesarias en los programas de calidad de vida en el trabajo, que apuntan a lograr que la labor educativa sea más gratificante para sus trabajadores(as).

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