Research Methodologies, Data Collection, and Analysis at MailChimp
Keyword(s):
Big Data
◽
Research plays a crucial role in understanding and improving the user experience. In this case study, members of software company MailChimp's Research team explain the company's data collection, analysis, and communication methodologies. Using methods that include customer interviews, big data, reports, and short films, the team moves through the research process, beginning with research questions and concluding with actionable insights.
2017 ◽
Vol 8
(2)
◽
pp. 72-81
2020 ◽
Vol 19
◽
pp. 160940692096717
2019 ◽
Vol 18
◽
pp. 160940691983247
Keyword(s):
2020 ◽
Vol 3
(2)
◽
pp. 150-157