Social Media for Project Management

2016 ◽  
pp. 778-792
Author(s):  
Amir Manzoor

In the past, project managers could assume that most team members were in a single office location. Project management software was installed on a desktop workstation and status reports were delivered at weekly meetings. Social media use can provide real time information to project stakeholders and meet the demand of the “24 hour workday”. Social media use can reduce traveling expenses and help document best practices & project learning. This chapter explore how project managers can use social media tools and how social media tools fit effectively into each project.

Author(s):  
Amir Manzoor

In the past, project managers could assume that most team members were in a single office location. Project management software was installed on a desktop workstation and status reports were delivered at weekly meetings. Social media use can provide real time information to project stakeholders and meet the demand of the “24 hour workday”. Social media use can reduce traveling expenses and help document best practices & project learning. This chapter explore how project managers can use social media tools and how social media tools fit effectively into each project.


Author(s):  
Yogesh K. Dwivedi ◽  
Elvira Ismagilova ◽  
Nripendra P. Rana ◽  
Ramakrishnan Raman

AbstractSocial media plays an important part in the digital transformation of businesses. This research provides a comprehensive analysis of the use of social media by business-to-business (B2B) companies. The current study focuses on the number of aspects of social media such as the effect of social media, social media tools, social media use, adoption of social media use and its barriers, social media strategies, and measuring the effectiveness of use of social media. This research provides a valuable synthesis of the relevant literature on social media in B2B context by analysing, performing weight analysis and discussing the key findings from existing research on social media. The findings of this study can be used as an informative framework on social media for both, academic and practitioners.


2020 ◽  
Vol 31 (3) ◽  
pp. 313-343
Author(s):  
Aurora Garrido-Moreno ◽  
Víctor García-Morales ◽  
Stephen King ◽  
Nigel Lockett

PurposeAlthough Social Media use has become all-pervasive, previous research has failed to explain how to use Social Media tools strategically to create business value in today's increasingly digital landscapes. Adopting a dynamic capabilities perspective, this paper empirically examines the specific process through which Social Media use translates into better performance and the capabilities involved in this process.Design/methodology/approachA research model is proposed that includes both antecedents and consequences of Social Media use. Existing research was examined to derive the research hypotheses, which were tested using SEM methodology on a sample of 212 hotels.FindingsThe results show that Social Media use does not exert significant direct impact on organizational performance. Rather, the findings confirm the mediating role played by Social CRM and Customer Engagement capabilities in the value creation process.Practical implicationsThe results demonstrate how Social Media tools should be implemented and managed to generate business value in hotels. Implications yield interesting insights for hotel managersOriginality/valueThis study is a first attempt to analyze empirically the real impact of digital media technologies, particularly Social Media use, drawing on the dynamic capabilities perspective and focusing on service firms (hotels). Including the variable “Organizational Readiness” as a basic prerequisite to benefit from Social Media use enhances the study's novelty and contribution.


2020 ◽  
Vol 39 (4) ◽  
pp. 491-499
Author(s):  
Jeffrey P. Carpenter ◽  
Stephen Harvey

This chapter compares and contrasts the findings of the preceding empirical monograph chapters. The findings from these chapters are addressed in terms of how they illustrate the positives, negatives, and tensions that can be associated with social media use for professional development and learning. Across the various chapters, similarities in findings as well as apparent contradictions are discussed. By illuminating the potential and the perils of social media use and misuse, a pragmatic summary of the findings can inform wise use and nonuse of social media for professional development and learning by those involved in the field of physical education and sport pedagogy. Although prior literature and this monograph have begun to address some aspects of social media use in physical education and sport pedagogy, much remains to be explored. Topics, social media tools, methods, and theory that could be taken up or expanded upon in future research to advance the field are suggested.


Author(s):  
Esther van Dokkum ◽  
Pascal Ravesteijn

While social media use has rapidly grown all over the world the use in business context is growing at a steadier pace. Mostly social media is used by businesses as a communication channel aimed at customers either to promote products and services or as part of their web care activities. The use of social media as a means for internal communication is limited; this is especially true for projects. However social media can improve organizational communications and where communication within organizations is important in general, in the context of project management it is a critical success factor. Therefore research was conducted on how social media can be used to enhance communication within projects. In this chapter a framework that can be used to apply social media in project communication is described. The framework shows how social media tools are used by different roles and for different events during a project.


2021 ◽  
Vol 7 (45) ◽  
pp. 2284-2298
Author(s):  
İlker İnan LOKURLU ◽  
Yüksel GÜNDÜZ

The aim of the survey is to express the effects of social media tools on student‟s behavior.The research is a qualitative one designed with phenomenology method.The working group of the research consists of 25 branch teachers working in secondary schools in Bursa, Yıldırım district in the 2018-2019 academic year.Participants were selected by purposeful sampling method. A semi-structured interview form consisting of five questions prepared by the researchers was used to collect data in the study.In this context, teachers were asked what their opinions were on the effects of social media on student attitudes and behaviors, the effect of social media on students 'acquisition of bad habits, the effect of social media on students' expressing their thoughts freely, the effect of social media use on students 'academic achievement, and the effect of social media use on students' socialization. When the results of the research are investigated, 19 of the teachers participating in the research expressed that social media has a minus effect on student attitudes and behaviors, 5 have both positive and negative effects, also 1 have an assertive effect;24 of them stated that social media is effective in students' adopting poor habits, 1 of them has no effect;21 of them denoted that social media had an effect on students' expressing their thoughts freely, 4 of them had no effect;11 of them stated that the use of social media has a positive effect on the academic success of the student, 11 of them have a negative effect on academic success, 3 of them can have both positive and negative effects;11 of them stated that the use of social media has no effect on socialization of students, 8 of them stated that it has an effect, and 6 of them are undecided about this issue. Keywords: Social Media, Social Media Tools, Teacher, Student.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Guofeng Ma ◽  
Shan Jiang ◽  
Ding Wang

PurposeAlthough social media has been increasingly applied and valued in the construction industry, there has been little evidence revealing the influence mechanism of social media use in the construction context. In this way, this paper aims to explore how different purposes of social media use affect project performance from a project manager's perspective.Design/methodology/approachDrawing on the mechanism–outcome–performance framework, this paper developed a research model to figure out the mechanism through which work-oriented and socialization-oriented social media use influences construction project performance. The empirical data were collected from a survey of 249 construction project managers, and the structural equation modeling technique was applied to test the proposed model.FindingsResults indicate that both work-oriented and socialization-oriented social media use promote knowledge acquisition and project social capital, which both further positively impact the project performance. Additionally, the negative moderating role of information overload is identified on the relationship between social media use and knowledge acquisition.Originality/valueThis study fulfills the need for an in-depth investigation of social media use on construction project performance, contributing to the project management and social media literature. Furthermore, this study provides recommendations for project managers to advance social media applications in the construction domain.


2016 ◽  
pp. 461-475
Author(s):  
Esther van Dokkum ◽  
Pascal Ravesteijn

While social media use has rapidly grown all over the world the use in business context is growing at a steadier pace. Mostly social media is used by businesses as a communication channel aimed at customers either to promote products and services or as part of their web care activities. The use of social media as a means for internal communication is limited; this is especially true for projects. However social media can improve organizational communications and where communication within organizations is important in general, in the context of project management it is a critical success factor. Therefore research was conducted on how social media can be used to enhance communication within projects. In this chapter a framework that can be used to apply social media in project communication is described. The framework shows how social media tools are used by different roles and for different events during a project.


Author(s):  
Amir Manzoor

The use of social media around the globe is increasing at an exponential rate. An increasing number of individuals have become members of one or more social networking sites leading to soaring membership numbers, largely because these sites are free and easy to use. This trend is important for libraries. Being part of the community, libraries need to capitalize the potential of social media for instant and direct communication with their members. The librarians are gradually showing a positive attitude towards social media tools. The objective of this chapter is to review the social media use by libraries around the globe. The chapter also provides specific recommendations for social media use in libraries.


2014 ◽  
Vol 52 (6) ◽  
pp. 850-868 ◽  
Author(s):  
Daniel D. Cox ◽  
Scott McLeod

Purpose – The purpose of this paper is to describe, analyze, and interpret the experiences of school superintendents who use multiple social media tools with stakeholders as part of their comprehensive communications practices. Additionally, it examined why superintendents have chosen to communicate with their stakeholders through social media. Design/methodology/approach – Qualitative interviews were conducted with a total of 12 school superintendents; three each from the northeast, south, midwest, and west regions of the USA and Canada. Findings – Six themes emerged from the 12 qualitative interviews with the superintendents and from the internet data regarding their social media use. The six emergent themes included: (1) more immediate and more frequent interactions between school superintendents and their stakeholders; (2) greater transparency regarding decision-making and budgeting processes; (3) impact on a school superintendent's personal and professional growth; (4) stronger connections to local stakeholders, to fellow educators, and to the world; (5) use is an expectation: it is no longer optional; and (6) accessing information from the superintendent in a multi-modal way. Research limitations/implications – This study was limited to the perceptions of superintendents who currently use two or more forms of social media to communicate with their stakeholders. The study did not include the thoughts and perceptions of superintendents who are only experimenting with social media use, those who have not been able to engage their stakeholders in two-way conversations, or those who have not yet implemented social media as part of a comprehensive communications approach. Practical implications – Implications are provided for school administrators, boards of education, and educational leadership programs. Originality/value – A unique study into the experiences of school superintendents who use multiple social media tools as part of their communications practices with stakeholders.


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