Employee Creativity to Deliver Organizational Performance Improvements

2017 ◽  
pp. 21-39
Author(s):  
Emanuela Scarmozzino ◽  
Vincenzo Corvello
Keyword(s):  
Organizational Performance ◽  
Research Design ◽  
Case Study Research ◽  
Future Research ◽  
Employee Creativity ◽  
Creative Behavior ◽  
Performance Improvements ◽  
Future Research Agenda ◽  
Multiple Case ◽  
Creative Self

This chapter aims to present an empirical model aimed to explore relationships among the elements within the process of employee creativity as driver for organizational performance improvement. The analysis employs a multiple case study research design, focusing on four organizations. The results derive approaches to improving organizational performance. Those approaches' characteristics are: an emphasis on openness to experience in developing novel ideas; the prevalence of creative self-efficacy on the creative behavior. A mutual combination of these characteristics leads to four possible outcomes, pictured in a 2 × 2 matrix as approaches to improving organizational performance. The proposed research design can be used to analyse how changing the form of skill and ability facilitates improvements of organizational performance. The chapter concludes with discussions and limitations, proposing a future research agenda.

The balanced scorecard’s missing link to compensation

2014 ◽  
Vol 10 (4) ◽  
pp. 431-465 ◽  
Author(s):  
Oana Alexandra Albertsen ◽  
Rainer Lueg
Keyword(s):  
Organizational Performance ◽  
Research Design ◽  
Balanced Scorecard ◽  
Small And Medium Enterprises ◽  
Empirical Studies ◽  
Field Research ◽  
Future Research ◽  
Content Type ◽  
Future Research Agenda ◽  
Ex Post

Purpose – This paper aims to review the literature on the balanced scorecard (BSC) system. The BSC may well be one of the most popular performance measurement systems, but this is not synonymous with successful. The inventors of the BSC, Kaplan and Norton, actually emphasize that a BSC can only really impact the organizational performance if it is linked to the actors’ intrinsic and extrinsic incentives. As BSC has existed for more than 20 years, the authors find it relevant to survey the extant literature which elaborates on the BSC-incentives link within organizations. Design/methodology/approach – This paper identifies 117 empirical studies from leading academic journals published between 1992 and 2012 and then assesses 30 of these studies, which present the BSC-compensation link within the BSC literature. The authors analyze both research design (authors’ perspective) and the actual findings in the field (organizations’ perspective). Findings – First, it was found that only 30 of 117 empirical studies have a research design that is comprehensive enough to capture a full BSC as suggested by Kaplan and Norton, and only six of these studies elaborate on the link between the BSC and compensation. Second, extant research lacks valid constructs for the BSC and focuses too much on planning (ex-ante) with the BSC and not sufficiently on evaluation and control (ex-post). Third, the authors demonstrate that empirical BSC literature relies very strongly on field research in small and medium enterprises compared to similar research. Overall, the authors claim that the “relevance” of the BSC remains unproven. Originality/value – The authors synthesize the empirical BSC literature and derive a future research agenda.

scholarly journals CONCEPTUAL REVIEW OF LEADERSHIP ON ORGANIZATIONAL PERFORMANCE

2020 ◽  
Vol 8 (1) ◽  
pp. 1044-1095
Author(s):  
Can ERERDİ ◽  
Esra ÜNLÜASLAN DURGUN
Keyword(s):  
Organizational Performance ◽  
Leadership Style ◽  
Research Agenda ◽  
Empirical Studies ◽  
Leadership Characteristics ◽  
Future Research ◽  
Comprehensive Model ◽  
Future Research Agenda ◽  
Managerial Implications ◽  
And Performance

In the last few years, due to the surge in the attention towards leadership and the lack of a review mapping the effects of leadership on organizational performance, we believe its coherent to provide a clear review on leadership and how it affects organizational performance. This paper aims to review empirical studies on leadership and organizational performance with the aim of constructing a comprehensive model to conceptualize existing literature. The authors reviewed main journals with impact factor of over 2 and all Leadership titled SSCI journals. As a result, 687 studies published between 1957 and 2017 were analyzed, out of which 486 met the criteria of being empirical studies on leadership and performance. Out of the 486, 20 articles used Organizational Performance as their dependent variable, thus were included in our model. In doing so, the authors aim to extend the field in three ways: First, based on their review, the authors mapped a comprehensive model of the effects of leadership style and leadership characteristics through moderators and organizational mediators on organizational performance. Second, the authors, through vigorous examination, display and evaluate existing variables and measures on leadership and organizational performance within the literature. Finally, the authors aim to contribute to the field by presenting a detailed future research agenda and practical considerations for managerial implications.

scholarly journals Success Factors for ICT Shared Services in the Higher Education Sector

2012 ◽  
Vol 5 (3) ◽  
pp. 1-24 ◽  
Author(s):  
Suraya Miskon ◽  
Wasana Bandara ◽  
Guy G. Gable ◽  
Erwin Fielt
Keyword(s):  
Higher Education ◽  
Organizational Performance ◽  
Large Scale ◽  
Success Factors ◽  
Future Research ◽  
Shared Services ◽  
Management Support ◽  
Support Functions ◽  
Preliminary Model ◽  
Multiple Case

Shared services is a prominent organizational arrangement for organizations, in particular for support functions. The success (or failure) of shared services is a critical concern as the move to shared services can entail large scale investment and involve fundamental organizational change. The Higher Education (HE) sector is particularly well poised to benefit from shared services as there is a need to improve organizational performance and strong potential from sharing. Through a multiple case study of shared services experiences in HE, this study identifies ten important antecedents of shared services success: (1) Understanding of shared services; (2) Organizational environment; (3) Top management support; (4) IT environment; (5) Governance; (6) Process centric view; (7) Implementation strategy; (8) Project management; (9) Change management; and (10) Communication. The study then develops a preliminary model of shared services success that addresses the interdependencies between the success factors. As the first empirical success model for shared services, it provides valuable guidance to practice and future research.

scholarly journals The business rescue practitioners’ professionalism: are we there yet?

2021 ◽  
Vol 16 (01) ◽  
Author(s):  
Onesmus Ayaya ◽  
◽  
Marius Pretorius ◽  
Keyword(s):  
Research Design ◽  
Future Research ◽  
Professional Conduct ◽  
Qualitative Research Design ◽  
Future Research Agenda ◽  
Professional Body ◽  
Policy Statements ◽  
Professional Accreditation ◽  
Design And Methods ◽  
Practical Implications

Purpose and context: The purpose of the study was to explore the construction of professionalism in a multiple professional bodies (MPB) landscape in South Africa (SA) and demonstrate how this construction can be used to enhance a professional accreditation regime. Professional accreditation has become a pre-requisite for business rescue practitioners (BRPs). The Companies and Intellectual Property Commission (CIPC) licensing is linked to multiple professional bodies’ knowledge and practices but are not generic. This study was guided by one key question: How do PBs providing BRPs construct professionalism, and to what extent can the existing construction of professionalism facilitate the development of a professional accreditation regime? Research design and methods: A qualitative research design used required researchers to use four consecutive steps, namely (a) interviewing member services’ managers at four professional bodies (PBs); (b) systematic content analysis of codes of professional conduct and policy statements to identify constituent professionalism notions; (c) a systematic search of the literature to identify notions of professionalism mentioned in definitions and explanations of the construct; and (d) analysis of notions of professionalism using the constant comparison procedure to reveal critical themes. Results: A total of 90 separate notions of professionalism were identified in the 192 scholarly papers included in our study. The identified themes within business rescue practitioner (BRP) professionalism (emphasising relational aspects) point to practitioner dealings with (i) clients (business rescue candidates); (ii) government and others; (iii) the PB; and (iv) oneself to gain the essence of occupation. There is fragmentation between the constructed conceptualisations of professionalism among PBs, leading to an incoherent and inconsistent expert accreditation regime. Practical implications and value: The results from the indicated exploration steps were used to advance a programmatic framework to construct professionalism in an MPB landscape and set a future research agenda. The results also show that business rescue practitioners’ professionalism cannot be attained in a multi-professional body setting with an integrated professional accreditation framework.

scholarly journals Shareholder activism and the ethical harnessing of institutional investors

2016 ◽  
Vol 12 (2) ◽  
pp. 189-214 ◽  
Author(s):  
Mila Ivanova
Keyword(s):  
Research Design ◽  
Institutional Investors ◽  
Longitudinal Research ◽  
Case Study Research ◽  
Shareholder Activism ◽  
Research Field ◽  
Future Research ◽  
Content Type ◽  
The Usa ◽  
The Uk

Purpose This study aims to foster a deeper understanding of socio-ethical shareholder activism by outlining the corporate campaigning strategies of a UK-based non-governmental organisation (NGO) and by assessing their impact on both institutional investors and the practices of two multinational companies. As we move into a world where shareholder ownership is becoming more democratised, shareholder activism is gaining prominence in the USA, Europe and Asia, opening new avenues for participation in corporate governance by stakeholders such as NGOs who have traditionally been uninvolved in corporate decisions. Design/methodology/approach The article adopts a qualitative methodology and case study research design. It relies on semi-structured interviews, analysis of documents and participant observation. Findings First, the study sheds light into the ways in which NGOs are connecting themselves to the financial sector. It argues that they can pursue their political goals by framing their arguments in a way that emphasises the short-term financial risks/benefits for investors. Secondly, it demystifies the term “shareholder activism”, transforming it from an action tool belonging only to big and powerful institutions, to a tool which gives other stakeholders such as NGOs and ordinary people a real stake in companies’ affairs. What is more, the study highlights the divergent nature of institutional shareholder activist intervention in the USA and the UK. Research Limitations/implications Given the generally long-term nature of shareholder campaigns, which can sometimes span over several years, it could be beneficial to adopt a longitudinal research design. Future research can endeavour to focus on a number of different campaigns over a period that exceeds three years. Practical Implications The research has implications for NGOs adopting a shareholder activist campaigning model and for policy makers aiming to encourage investor stewardship. Originality/value The fact that the research field of NGO socio-ethical shareholder activism is relatively new and under-explored by academia, coupled with the growing incidence of the phenomenon in the UK and across the world, as well as its potential benefits for society as a whole, renders further investigation into the topic necessary.

scholarly journals Success Factors of SMEs: Empirical Study Guided by Dynamic Capabilities and Resources-Based View

2021 ◽  
Vol 13 (21) ◽  
pp. 12301
Author(s):  
Margarida Rodrigues ◽  
Mário Franco ◽  
Rui Silva ◽  
Cidália Oliveira
Keyword(s):  
Dynamic Capabilities ◽  
Success Factors ◽  
Future Research ◽  
Case Study Method ◽  
Future Research Agenda ◽  
Professional Management ◽  
Entrepreneurial Management ◽  
Management Capacity ◽  
Multiple Case

This study aims to identify and analyse the success factors of small and medium-sized enterprises (SMEs) following the lines of dynamic capabilities and resources-based views. To achieve this objective, the multiple case study method was followed, where 10 SMEs/cases in Portugal were selected. From a content analysis of the interviews conducted to the owner-managers of these SMEs, the most important success factors identified were: (1) strategic planning, (2) manager/management capacity, (3) entrepreneurship and innovation, (4) human resources, (5) networks/partnerships, and (6) financing. These factors are considered as drivers of sustained growth and creation of competitive advantage for SMEs in their regions. The results also show that SMEs are oriented towards success, although some evolution is still needed in the way they are managed, where the transition from a “domestic/entrepreneurial” management to a “professional” management and a greater focus on the rarity of their resources and on the dynamic capabilities of their human capital stand out. Conclusions, implications and a future research agenda are also outlined.

scholarly journals Human Capital Development and organizational performance

2018 ◽  
Vol 6 (2) ◽  
pp. 144-153
Author(s):  
Consolata Muyuka Khayinga ◽  
Stephen Muathe
Keyword(s):  
Human Capital ◽  
Competitive Advantage ◽  
Organizational Performance ◽  
Research Design ◽  
Bargaining Power ◽  
Future Research ◽  
Exploratory Research ◽  
Human Capital Development ◽  
Demand And Supply ◽  
Capital Development

Given the competition in organizations and Technological trends in the current labour markets firms considering to grow and retain the position, demand and supply for labour in the market has been saturated. The bargaining power in the market depends on skills and scarce resource available. Different theories in relation to human capital have been articulated. Most organizations would want to employee people who will add value to their organizations in terms of production in order to achieve competitive advantage. Different pay rates are applied depending on the qualification of individual, for the organization to invest in employee’s development they will assess how they are going to benefit. The aim of this study was to find out how human capital development affects firms performance. Based on published literature and past studies analysis was done to support the study, there was appositive link between HCD and firms performance so to retain and maintain the flow of skills the organization needs to invest in human capital to curb the mass exodus of people going outside the country to look for jobs and patients being taken outside the country for treatment while they can get the same service here. Exploratory research design has been recommended for future research.

scholarly journals Cultivation of Intrapreneurship: A Framework and Challenges

2021 ◽  
Vol 12 ◽  
Author(s):  
Lan-Ying Huang ◽  
Shu-Min Yang Lin ◽  
Ying-Jiun Hsieh
Keyword(s):  
Organizational Performance ◽  
Career Planning ◽  
Corporate Entrepreneurship ◽  
Organizational Level ◽  
Future Research ◽  
Research Attention ◽  
Individual Level ◽  
The Past ◽  
Future Research Agenda ◽  
Research Gap

Intrapreneurship has drawn research attention over the past decades considering its crucial role in innovation, organizational performance, and employee career planning. Intrapreneurial research based on various concepts also emerges. In spite of the increasing concern in the field, contributions in the field are fragmented. Particularly, intrapreneurship research is still lacking an integrated framework based on which, enablers and important facilitating mechanisms can be identified to enhance intrapreneurship. To close the above research gap, the study develops a holistic intrapreneurial framework. Specifically, the study first examines intrapreneurship in relation to other prominent concepts (i.e., innovation, entrepreneurship, and sustainability). This study then identifies enablers of intrapreneurship at both individual and organizational level. Notably, extant research largely examines intrapreneurship either at the organizational or individual level, and concentrates in corporate entrepreneurship or individual intrapreneurial employees. Research providing a holistic perspective on enablers for intrapreneurship is rare. The study further integrates these intrapreneurial enablers with facilitating mechanisms and proposes a framework of intrapreneurship. The framework makes it possible to clearly identify pivotal antecedents to intrapreneurship based on various theoretical lenses and analytical levels applied. Finally, the study addresses a list of managerial and technological challenges arising from the above framework and suggests future research agenda.

scholarly journals The Dynamics of Trust and Control in Innovation Ecosystems

2019 ◽  
Vol 7 (1) ◽  
pp. 01-25 ◽  
Author(s):  
Dieudonnee Cobben ◽  
Nadine Roijakkers
Keyword(s):  
Quantitative Methods ◽  
Case Study Research ◽  
Future Research ◽  
Governance Mechanisms ◽  
Innovation Ecosystem ◽  
Innovation Ecosystems ◽  
Opportunistic Behaviour ◽  
Expectation Management ◽  
Multiple Case ◽  
And Control

Within the innovation ecosystem literature, scholars have considered governance mechanisms as an important instrument for focal entities to mitigate the risks of opportunistic behaviour. Scholars have not focused yet on how these mechanisms work. In the alliance literature, governance mechanisms have been extensively researched and described. As innovation ecosystems are a subset of alliances, constructs from the alliance literature are used to understand how governance mechanisms are employed by the focal entity within innovation ecosystems. Scholars have also considered the importance of partner alignment for successful innovations. To mitigate the risks of opportunistic behaviour and to align partners, this research has focused on understanding how the focal entity uses governance mechanisms to influence partner alignment. Based on an exploratory multiple case study research, this research has found a list of partner stimulators, like for example leadership and expectation management, that influence the effectiveness of governance mechanisms used by focal entities in aligning partners. When partner alignment stimulators are present, the effectiveness of governance mechanisms is enhanced and partners feel more aligned. We have also developed a model that explains the relation between partner alignment stimulators, governance mechanisms, and partner alignment. In addition, we have found that constructs from the alliance literature can be applied to an innovation ecosystem setting when partner alignment stimulators are considered in addition to governance mechanisms. We contribute to the innovation ecosystem literature by explicitly considering partner alignment stimulators that influence the relation between governance mechanisms and partner alignment. Future research could focus on using quantitative methods to strengthen the findings of this research.

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