Assessing HRO Principles for Reliable Performance in Asset-Intensive Organizations

Author(s):  
Jan-jaap Moerman ◽  
Jan Braaksma ◽  
Leo A. M. van Dongen

Asset-intensive organizations rely on physical assets that are expensive, complex, and have a significant impact on organizational performance. The management of such assets is essential when seeking for reliable performance in a world of increasing uncertainties. The observation that asset-intensive organizations deal with increasingly complex and tightly coupled systems and often operate in highly demanding environments may indicate that they should adopt practices from high reliability organizations (HRO) to ensure and maintain reliable performance in the fourth industrial revolution. This chapter operationalizes the HRO concept in the field of physical asset management, measures to what extent the underlying principles are recognized, and explores the relationship between the HRO principles and asset performance using a descriptive survey. Results indicated that the HRO principles are recognized and may, therefore, serve as an instrument for reliable performance when adopting new technologies. A positive relation between asset performance and the five HRO principles was identified.

2019 ◽  
Vol 26 (3) ◽  
pp. 369-382
Author(s):  
Alireza Pezeshkian ◽  
Naser Hamidi

Purpose In order to increase productivity and create added value in ceramic and tile industries of Iran, the role of physical assets including machinery, equipment and utilities is very important in these industries, and management of those take an important role. Organizational culture and its role in physical asset management implementation are very important in the Iran ceramic and tile industries. In these industries, there is a secret force called culture, which must be changed if the organization wants to grow up and improve physical assets management. The purpose of this paper is to identify organizational cultural, technical and reliability variables and structure of these variables in form of a combined structural model. Design/methodology/approach In order to present a structural combination model, a development model type, the mixed research method is used, and expert’s comments are also used. This model was implemented at Apadana Ceram Company, and its results, in comparison with previous models on physical assets, have shown that consideration of four culture elements can be of great help to reach an optimal point in maintenance and excellence. Findings In this paper, analysis of previous research studies, project documents and expert’s opinions in ceramic and tile industries have been used. In the presented model, special attention has been paid to organizational culture and its four elements including values, patterns, rituals and procedures and cultural infrastructure in order to achieve excellence and reach an optimal point in maintenance. Also, governing structure between organizational culture and technical and reliability variables was nominated, which could help companies in physical asset management. Furthermore, eight components of change management were expressed, which are important in order to implement this model. Originality/value This model with special consideration of four culture elements can be of great help to industries to reach an optimal point in maintenance and excellence.


2018 ◽  
Vol 10 (12) ◽  
pp. 4759 ◽  
Author(s):  
Damjan Maletič ◽  
Matjaž Maletič ◽  
Basim Al-Najjar ◽  
Boštjan Gomišček

This article is aimed at exploring the relationship between physical asset management (PAM) practices and sustainability performance. A framework of interrelated constructs was developed based on the existing literature and consequently tested through empirical study. Survey data were collected from organizations operating in six European countries (i.e., Greece, Poland, Slovakia, Slovenia, Sweden, and Turkey) and analyzed using Partial Least Squares Path Modeling (PLS-PM). The results offer support for the proposed hypotheses, showing that PAM practices positively influence the sustainability performance outcomes, namely economic, environmental, and employee-related social performance. Overall, this study demonstrates that a PAM framework can be conceptualized by four sub-constructs, namely physical asset risk management, physical asset performance assessment, physical asset lifecycle management, and physical asset policy and strategy. Finally, this study brings to light some theoretical and managerial implications as well as directions for future research. The findings of the study underscore PAM areas in which managers should focus on in order to optimize costs, performance, and risk exposures concerning the physical assets, and therefore enhance sustainability performance.


Life cycle optimization has been a concern over decades; it has been clear that an asset well-kept will have a longer life with a higher return for the organization; this life cycle depends of several factors. The standard ISO 55001 defines a set of requirements that, when implemented and maintained, guarantee the good performance of an organization's asset management, responding to stakeholders need and expectations and ensuring the value creation and maintenance as well as a global vision of assets on the Optimizing the Life Cycle of Physical Assets. The organizations where physical asset management is of major importance include all those that involves facilities, machinery, buildings, roads and bridges, utilities, transportation industries, oil and gas extraction and processing, mining and mining processing, chemicals, manufacturing, distribution, aviation and defence. However, since ISO 55001 is a new standard in the global market, due to its necessity to involve all the organization its implementation becomes difficult; but, it is clear that an organization that certifies by the ISO 55001 is ahead on life cycle optimization because it is part of its requirements; so, what model of life cycle optimization to use? Is there anyone that fits on the ISO 55001? Can an existing one be adapted to be used according to ISO 55001 requirements? The approaches of this paper bring a literary review of life cycle models used in asset management and their major concerns, this is the beginning to build a model to optimize the life cycle of physical assets including the ISO 55001 perspective.


2019 ◽  
Vol 1 (3) ◽  
pp. 73-79
Author(s):  
Peter Adoko Obicci

Purpose of the study: Amidst soaring use of excellent physical assets, there is a less clear understanding of their weight on service delivery. Drawing on the contention that quality services delivery relies on excellent physical assets, the study aimed to establish how physical asset management practices affect quality service delivery in local governments in the mid-north sub-region of Uganda. Methodology: The study used a cross-sectional design with a quantitative approach. A sample of 131 respondents was targeted and obtained using simple random and purposive sampling of physical asset managers in local governments. Collected data using a self-administered questionnaire was analyzed quantitatively (descriptive and inferential statistics) using Statistical Program for Social Scientists (SPSS Ver. 23). Main Findings: Findings revealed that there was a positive correlation between physical asset management practices (rho.506) and quality service delivery. Accordingly, it was concluded that physical asset management practices, measured in terms of lifecycle planning, risk management, information management and performance management significantly affected quality service delivery in local governments in the mid-north sub-region of Uganda. Research limitations/implications: The study used a quantitative approach in two local governments with probable missed out on qualitative aspects aside difficulty in generalizability. However, it enlightens theoreticians and practitioners in ensuring proper execution of physical asset management practices in engineering, infrastructure, estate, finance and above all public procurement; for the provision of quality services desired and expected by the different stakeholders. Novelty/Originality of this study: This study parallels those in developed countries which reveal that success in quality service delivery is a result of using excellent physical assets. However, in developing countries studies are nearly nonexistent. Essentially, there is a paucity of research addressing the subject creating a need to study and systematically document elevation of delivery of quality services using excellent physical assets. 


2020 ◽  
Vol 12 (21) ◽  
pp. 9097
Author(s):  
Damjan Maletič ◽  
Matjaž Maletič ◽  
Basim Al-Najjar ◽  
Boštjan Gomišček

The commitment of organisations to physical assets management (PAM) has recently received considerable attention in theory and practice. Indeed, PAM plays a key role in asset-intensive organizations and is also considered as a principal actor within Industry 4.0. Therefore, this paper aims to examine the PAM core practices and the performance implications of integrating these practices into business, in particular by assessing their impact on operational performance. Survey data were collected from managers in 138 international and local organisations. The data was analysed using Partial Least Squares Path Modeling (PLS-PM). The study validates the second-order construct consisting of PAM latent variables, namely Strategy and Planning, Risk management, Lifecycle Delivery, Asset Information, and Asset Review. The results have shown that PAM core practices directly influence operational performance. This paper is a response to recent calls for empirical studies on the organisational approaches that can increase the success of organisations.


1998 ◽  
Vol 29 (4) ◽  
pp. 158-163 ◽  
Author(s):  
I. B. Hipkin

The need for enhancing manufacturing systems is increasing, with growing attention on the management of physical assets. This has arisen because of a number of new pressures, such as stringent cost control, automation requiring higher availability and reliability from equipment, and greater attention being paid to safety and environmental issues. This study (following the general approach adopted by Meredith) considers some new maintenance thinking, which has been summarised as a series of postulates. These postulates are analysed as a theory building exercise by referring to a number of case organisations to assess their wider applicability and relevance in physical asset management. The study concludes that there is general acceptance of the new maintenance thinking.


2017 ◽  
Vol 10 (3) ◽  
pp. 293-312 ◽  
Author(s):  
André de Waal ◽  
Dalia S.F. Habil ◽  
Robert Goedegebuure

Purpose Nowadays, it is rare to find an organization that operates in isolation, without the need to partner with other organizations. Partnerships offer firms access to new technologies, markets, and knowledge. During the process of transforming into a high performance organization (HPO), an organization will eventually find itself operating within a bigger value chain. The purpose of this paper is to identify the factors and practices that can help Egyptian ICT companies to become better members in such a partnership, in a way that enables full benefit to be gained from the partnership. Design/methodology/approach The study used a questionnaire based on the high performance partnership (HPP) framework that has previously been validated in the Western and Asian contexts. The questionnaire was distributed to seven Egyptian ICT organizations who partnered with each other, after which a exploratory factor analysis (EFA) was performed on the collected data to identify the factors that influence the success of partnerships between Egyptian ICT companies. Findings The EFA showed that five (of the original ten) factors from the HPP Framework achieved a high reliability while 47 of the original 54 underlying characteristics applied in the Egyptian ICT context. In addition, these five HPP factors had strong positive relations with the success of the partnership as perceived by partners. Interestingly, the HPO scores of individual partners also had a positive effect on the perceived success of the partnership. Originality/value This study fills the lacuna that currently exists in empirical research about organizational performance practices in Egypt. The study also has practical implications, as management of Egyptian ICT companies are now able to undertake focused improvement actions to increase the success of the partnerships into which they enter.


Facilities ◽  
2018 ◽  
Vol 36 (3/4) ◽  
pp. 135-150 ◽  
Author(s):  
Naief Alhazmi

Purpose The purpose of this paper is to provide a theoretical framework to improve understanding of physical asset management (AM) practices contained in well-known AM standards and guidelines. Design/methodology/approach Textual thematic analysis of physical AM standards and guidelines was carried out after developing a priori template derived from existing theories in management knowledge. Triangulation to validate the developed theoretical framework was used based on a deductive logic of inquiry equipped with semi-structured interview. The interviewees were managers of physical asset departments of 15 out of 24 ministries of Saudi public sector. Findings The developed theoretical framework called “systematic asset management practices” (SAMP) explains the logic behind physical AM practices contained in well-known standards and guidelines in terms of the essence of directly related practices for the life cycle of physical assets. SAMP shows that all AM standards and guidelines use a similar logic for managing the life cycles of physical assets. Practical implications AM developers can use the SAMP theoretical framework to develop and improve AM guidelines. In addition, the framework enables practitioners to further understand differences among standards and guidelines in addition to their potential future development. Originality/value This paper provides an original theory for AM practices, which originally evolved from informal to formal on the basis of practitioners’ logic.


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