The Impact of M-Government on Organisations

Adoption of mobile technologies by government organizations not only bene?ts the parties who use these services, but also has positive impact on the internal workings of the public sector. Those government entities which initiated mobile applications have visible gains in productivity and cost and operational savings. This new way of performing tasks also undoubtedly has some repercussions on the organizational structure, civil worker, and the business processes. This chapter tries to underline some of the issues that might arise in these areas by examining some ongoing mobile government projects.

Corporate portfolio management in the public sector

Journal of Management Development ◽

10.1108/jmd-04-2017-0107 ◽

2018 ◽

Vol 37 (4) ◽

pp. 333-340

Author(s):

Saša Baškarada ◽

Brian Hanlon

Keyword(s):

Public Sector ◽

Empirical Research ◽

Portfolio Management ◽

Content Type ◽

The Public ◽

Business Units ◽

Key Points ◽

Public Sector Organizations ◽

PurposeAlthough corporate portfolio management (CPM) has been a popular tool for strategic management of multi-business portfolios in the private sector since the late 1960s, it has received limited attention in the public sector. Accordingly, empirical research on the use of CMP in government organizations is virtually non-existent. The purpose of this paper is to partially fill that gap in the literature by highlighting and discussing some of the key points that public sector organizations may need to consider when adopting CPM.Design/methodology/approachRather than deductively proposing and testing narrowly specified hypotheses, this study aims to answer a broad research question, namely: What are the key points that public sector organizations may need to consider when adopting CMP? Hence, the study adopts the qualitative interpretive research paradigm. The findings are based on empirical research conducted in a large Australian publicly funded research organization. Potential application of CPM was iteratively and incrementally explored with a reference group comprising 15 middle management representatives and several members of the senior leadership group over the course of one year.FindingsAssessment criteria traditionally used in CPM (e.g. growth potential and market share) are generally not applicable in public sector organizations. This paper suggests that government organizations should instead consider past performance and future potential of individual business units, which may be operationalized via capability (a function of human capital and associated resources/infrastructure) and delivery (a function of the demand for, and the impact of, relevant business units). The paper also highlights the importance of organization-wide consultation, evidence-based decision making, and contestability.Originality/valueFrom a practical perspective, the paper may assist public sector organizations with adapting and applying CPM. From a theoretical perspective, the paper highlights an important and relatively neglected research problem, and suggests several avenues for future research.

Does Farmland Size Affect the Collective Action in Rural Areas? An Empirical Study on the Public Irrigation System in China

E3S Web of Conferences ◽

10.1051/e3sconf/202129201028 ◽

2021 ◽

Vol 292 ◽

pp. 01028

Author(s):

Liangzhen Zang ◽

Yiqing Su

Keyword(s):

Public Sector ◽

Collective Action ◽

Rural Areas ◽

Positive Impact ◽

Irrigation System ◽

The Public ◽

Land Circulation ◽

Per Capita ◽

Agricultural Business ◽

Since smallholders accounted for a high proportion of 98.1% among the 207 million agricultural business households across China, it is particularly important to study the impact of farmland size on the provision of public goods attached to the public sector industries from the perspective of the irrigation collective action in rural areas. Based on the survey data of 283 villages in China, this paper finds that the farmland size has a positive impact on irrigation collective action, although the average of per capita farmland area is only 0.214 hectares in each household of China. Therefore, it is necessary to promote the farmland scale operation by land circulation, so as to improve the ability of collective action and the development of public sector industries in rural areas of China.

Evaluation of Organizational E-Government Readiness in the Public Sector

International Journal of E-Services and Mobile Applications ◽

10.4018/jesma.2013040101 ◽

2013 ◽

Vol 5 (2) ◽

pp. 1-21 ◽

Cited By ~ 5

Author(s):

Ibrahim A. Alghamdi ◽

Robert Goodwin ◽

Giselle Rampersad

Keyword(s):

Public Sector ◽

Information And Communication Technologies ◽

Business Processes ◽

Organizational Transformation ◽

Government Programs ◽

The Public ◽

Information And Communication ◽

User Access ◽

Ict Infrastructure

The purpose of this paper is to provide an integrated framework to evaluate organizational e-government readiness for government organizations. This framework is necessary as current ones ignore challenges that arise due to organizational transformation issues stemming from diffusion of Information and Communication Technologies (ICTs). This study adopts an e-government framework to highlight the main internal factors involved in the assessment of e-government organizational readiness and to examine how these factors lead to successful, organizational e-government readiness. The proposed framework integrates seven dimensions for evaluating organizational e-government readiness including e-government strategy, user access, e-government programs, portal architecture, business processes, ICT infrastructure, and human resources. This paper offers valuable insights to ICT managers for effectively assessing the e-government readiness of organizations to facilitate the success of e-government programs in the public sector.

Evaluation of Organizational E-Government Readiness in the Public Sector

Public Affairs and Administration ◽

10.4018/978-1-4666-8358-7.ch083 ◽

2015 ◽

pp. 1629-1650

Author(s):

Ibrahim A. Alghamdi ◽

Robert Goodwin ◽

Giselle Rampersad

Keyword(s):

Public Sector ◽

Information And Communication Technologies ◽

Business Processes ◽

Organizational Transformation ◽

Communication Technologies ◽

Government Programs ◽

The Public ◽

Information And Communication ◽

Ict Infrastructure

The purpose of this paper is to provide an integrated framework to evaluate organizational e-government readiness for government organizations. This framework is necessary as current ones ignore challenges that arise due to organizational transformation issues stemming from diffusion of Information and Communication Technologies (ICTs). This study adopts an e-government framework to highlight the main internal factors involved in the assessment of e-government organizational readiness and to examine how these factors lead to successful, organizational e-government readiness. The proposed framework integrates seven dimensions for evaluating organizational e-government readiness including e-government strategy, user access, e-government programs, portal architecture, business processes, ICT infrastructure, and human resources. This paper offers valuable insights to ICT managers for effectively assessing the e-government readiness of organizations to facilitate the success of e-government programs in the public sector.

Foreign Aid and the Public Sector: A Model of Fiscal Behaviour in Pakistan

The Pakistan Development Review ◽

10.30541/v36i2pp.115-129 ◽

1997 ◽

Vol 36 (2) ◽

pp. 115-129 ◽

Cited By ~ 10

Author(s):

Zafar Iqbal

Keyword(s):

Public Sector ◽

Foreign Capital ◽

Positive Impact ◽

Large Fraction ◽

Capital Inflows ◽

Foreign Assistance ◽

The Public ◽

Foreign Capital Inflows ◽

The Government ◽

The main aim of this paper is to demonstrate the impact of foreign capital inflows on government’s fiscal behaviour in Pakistan. Government’s fiscal response is measured in terms of social, non-development, and development expenditures as well as revenues. This paper specifies and estimates a fiscal behaviour model for the period 1976–95. The threestage least squares results suggest that foreign capital flows into the public sector have strong positive impact on social and non-development expenditures and, in contrast to what the government and donor agencies believe, have little effect on development spending. In other words, proceeds from foreign loans and aid are largely consumed rather than invested productively. The results also reveal the strong substitutable interdependence between social and non-development expenditures. Furthermore, the finding clearly demonstrates that foreign assistance causes a strong shift of public domestic resources from development projects to non-development activities. In addition to the above, the results show that a large fraction of government revenues is used to finance social and non-development expenditures. The results also demonstrate that foreign assistance enhances taxation efforts of the Government of Pakistan.

The Impact of Supply Chain Capabilities on Logistic Efficiency for the Construction Projects

Civil Engineering Journal ◽

10.28991/cej-2019-03091329 ◽

2019 ◽

Vol 5 (6) ◽

pp. 1249-1256 ◽

Cited By ~ 6

Author(s):

Muhammad Saeed Shahbaz ◽

Nadeem Ul Kareem Bhatti ◽

Zuhairuddin Soomroe ◽

Mir Zafarullah

Keyword(s):

Supply Chain ◽

Public Sector ◽

Construction Projects ◽

Positive Impact ◽

Extensive Literature ◽

The Public ◽

New Findings ◽

The Impact ◽

The City ◽

It Operations

Rapid technological advancements force organizations to be more proactive and efficient it operations while previous studies revealed that most of the public sector projects go over in term of time and cost. Although extensive literature is available but only for the private sector, the investigations on the public sector are scarce. After plentiful literature, it has found that timely and sage supply chain is a major hurdle. Various strategies and approaches have been proposed to tackle the situation but after a thorough investigation, it was found that flexibility and collaboration are the topmost influencing factors in improving logistic efficiency. Thus the aim of this study is to empirically verify the positive impact of flexibility and collaboration on logistic efficiency. A questionnaire was adopted and distributed by random sampling to the strategic level of the construction projects in the city of Lahore, Pakistan. Multiple regressions were applied through SPSS. The finding of the study revealed that flexibility contributes 33%, collaboration contributes 35.5% in the logistic efficiency. It can be concluded that construction projects must be flexible and force stakeholders for collaboration. This study added in the frame of knowledge as new findings for public sector projects. This study will help the managers in completing their projects timely and accurately.

The impact of intellectual capital on performance: Evidence from the public sector

Knowledge Management & E-Learning: An International Journal ◽

10.34105/j.kmel.2017.09.013 ◽

2017 ◽

pp. 225-238 ◽

Cited By ~ 1

Keyword(s):

Public Sector ◽

Organizational Performance ◽

Intellectual Capital ◽

Quantitative Research ◽

Positive Impact ◽

Research Approach ◽

Organizational Capital ◽

The Public ◽

The Impact ◽

Public Entity

This paper investigates the influence of intellectual capital on organizational performance in the public sector and studies the interconnections between intellectual capital variables within the latter setting. It follows a quantitative research approach where data was collected from 371 employees in a public entity within the Gulf Cooperation Council (GCC) region. The findings highlight the importance of human, social and organizational capital in enhancing performance in the studied organization. Furthermore, the results show that the examined forms of capital can be interconnected. These outcomes support the earlier findings on the positive impact of intellectual capital variables on performance and, provide valuable and rather rare insights on the latter interrelationships within the GCC public sector.

Knowledge management processes and performance

International Journal of Public Sector Management ◽

10.1108/ijpsm-05-2019-0131 ◽

2019 ◽

Vol 33 (1) ◽

pp. 1-21 ◽

Cited By ~ 2

Author(s):

Sreejith Balasubramanian ◽

Sultan Al-Ahbabi ◽

Sony Sreejith

Keyword(s):

Knowledge Management ◽

Public Sector ◽

Operational Performance ◽

Federal State ◽

Content Type ◽

The Public ◽

Public Sector Organizations ◽

Innovation Quality ◽

Purpose The purpose of this paper is to investigate the impact of ownership of public sector organizations on the implementation of knowledge management (KM) processes and subsequent performance. Design/methodology/approach Using 268 responses obtained from a structured country-wide survey, the study assesses the hypothesized differences in the implementation of KM processes (knowledge creation, knowledge capture and storage, knowledge sharing and knowledge application and use), the overall performance benefits of implementation (innovation, quality and operational performance), and their relationships, among the federal, state and semi-government organizations in the United Arab Emirates. Findings The results show that federal government organizations implement all four KM processes to the greatest extent, followed by state and semi-government organizations. In general, all KM processes had a significant positive impact on the innovation, quality and operational performance of the public sector, but the strength of this impact was found to differ across different public sector organizations. The overall improvement in all three performance aspects was found to be highest for federal, followed by state and semi-government organizations. Practical implications The findings of this study are useful for practitioners and policymakers, especially those overseeing national KM programs to devise strategies, policies and support mechanisms to ensure that public sector organizations, regardless of their ownership, can implement efficient and effective KM processes and achieve their desired performance goals. Originality/value The study is arguably the first comprehensive attempt to understand the impact of firm ownership on KM in the public sector.

Health promoting hospital: A practical strategy to improve patient loyalty in public sector

Journal of Public Health Research ◽

10.4081/jphr.2020.1832 ◽

2020 ◽

Author(s):

Minarni Wartiningsih ◽

Stefanus Supriyanto ◽

Sri Widati ◽

Ernawaty ◽

Retno Lestari

Keyword(s):

Public Sector ◽

Positive Impact ◽

Perceived Value ◽

The Public ◽

Patient Loyalty ◽

Essential Components ◽

Health Promoting Hospital ◽

Health Promoting ◽

The Impact ◽

Improve Patient

Background: The Health-Promoting Hospital (HPH) aims to improve the overall quality of health services for patient, families, and the community as a whole, with assessment and intervention as the essential components. In hospitals, this activity needs to be vigorously developed through interdisciplinary teamwork, shared decision-making process, and by involving patients and families during treatment and through the delivery of an evidence-based health promotion process. Previous studies analyzed some steps to improve patient loyalty through the HPH. However, limited studies were carried out on its use in the public sector. This study, therefore, aims to analyze the impact of HPHs to improve patient loyalty in the public sector. Design and Methods: The simple random sampling method was used to obtain data from 101 respondents in a public hospital, with the cross-sectional design used to gain a better understanding of patient loyalty. Results: The result showed that HPHs influenced patient expectations (P=0.030), which in turn affected perceived value (P=0.014) and satisfaction (P=0.002). In addition, perceived value and satisfaction have effects on patients’ loyalty (P=0.001). Conclusion: In conclusion, HPHs have a positive impact on patient loyalty. Therefore, the public sector needs to enhance its services in accordance with the standards and guidelines.