Strategy Aligned Process Selection for Mobile Customer Services

2011 ◽  
pp. 88-110
Author(s):  
Ragnar Schierholz

In this chapter we analyze how companies define their customer value proposition and how the selection of successful mobile customer services is done in alignment with this strategic positioning. We derive a set of five different strategic goals (price leadership, product quality leadership, customer intimacy leadership, accessibility leadership, innovation leadership) and apply this classification to case studies we analyzed. We show interdependencies between the strategic premises and the processes selected for being supported by mobile technology, resulting in typical properties which qualify processes for mobilization. These are used to derive guidelines for strategy aligned process selection when implementing mobile customer services.

2009 ◽  
pp. 2257-2279
Author(s):  
Ragnar Schierholz ◽  
Lutz M. Kolbe ◽  
Walter Brenner

In this chapter we analyze how companies define their customer value proposition and how the selection of successful mobile customer services is done in alignment with this strategic positioning. We derive a set of five different strategic goals (price leadership, product quality leadership, customer intimacy leadership, accessibility leadership, innovation leadership) and apply this classification to case studies we analyzed. We show interdependencies between the strategic premises and the processes selected for being supported by mobile technology, resulting in typical properties which qualify processes for mobilization. These are used to derive guidelines for strategy aligned process selection when implementing mobile customer services.


Author(s):  
Dusan N. Sormaz ◽  
Pravin Khurana ◽  
Ajit Wadatkar

Process selection as a part of CAPP has captured significant attention in CAPP research. Procedures have been developed for backward and forward algorithms in process selection. Most of these procedures lack the complete integration of process selection into CAPP system. In this paper, we present the results of the development and prototype implementation for process selection module for hole making operations for integration with Math Based Manufacturing System already in use in industrial partner. We have developed architecture and implemented module for rule-based machining process selection of hole making operations. The architecture enables the interface from the Process Selection prototype to Math Based Manufacturing System (APPS). The prototype also includes the user interface for interaction with the process selection procedure. Actions for starting prototype from APPS, performing process selection steps and sending the result back to APPS have been developed and implemented.


1995 ◽  
Vol 9 (3) ◽  
pp. 255-269 ◽  
Author(s):  
G.H. Bowden

Models of the caries process have made significant contributions toward defining the roles of bacteria in caries. Microbiologists use a variety of in vitro systems to model aspects of the caries process. Also, in situ models in humans provide information on the microbiology of caries in vivo. These models do not involve the entire process leading to natural caries; consequently, the results from such studies are used to deduce the roles of bacteria in natural caries. Therefore, they can be described as Inferential Caries Models. In contrast, animal models and some clinical trials in humans involve natural caries and can be described as Complete Caries Models. Furthermore, these models are used in two distinct ways. They can be used as Exploratory Models to explore different aspects of the caries process, or as Test Models to determine the effects of anticaries agents. This dichotomy in approach to the use of caries models results in modification of the models to suit a particular role. For example, if we consider Exploratory Models, the in situ appliance in humans is superior to others for analyzing the microbiology of plaque development and demineralization in vivo. The chemostat and biofilm models are excellent for exploring factors influencing bacterial interactions. Both models can also be used as Test Models. The in situ model has been used to test the effects of fluoride on the microflora and demineralization, while the chemostat and biofilm models allow for the testing of antibacterial agents. Each model has its advantages and disadvantages and role in analysis of the caries process. Selection of the model depends on the scientific question posed and the limitations imposed by the conditions available for the study.


Paleobiology ◽  
1984 ◽  
Vol 10 (2) ◽  
pp. 146-171 ◽  
Author(s):  
Elisabeth S. Vrba ◽  
Niles Eldredge

Hierarchy is a central phenomenon of life. Yet it does not feature as such in traditional biological theory. The genealogical hierarchy is a nested organization of entities at ascending levels. There are phenomena common to all levels: (1) Entities such as genomic constituents, organisms, demes, and species are individuals. (2) They have aggregate characters (statistics of characters of subparts), but also emergent characters (arising from organization among subparts). Character variation changes by (3) introduction of novelty and (4) sorting by differential birth and death. Causation of introduction and sorting of variation at each level may be (5) upward from lower levels, (6) downward from higher levels, or (7) lodged at the focal level. The term “selection” applies to only one of the possible processes which cause sorting at a focal level. Neo-Darwinian explanations are too narrow, both in the levels (of genotypes and phenotypes) and in the directive process (selection) which are stressed. The acknowledgment of additional, hierarchical phenomena does not usually extend beyond lip service. We urge that interlevel causation should feature centrally in explanatory hypotheses of evolution. For instance, a ready explanation for divergence in populations is “selection of random mutants.” But upward causation from genome dynamics (or downward causation from the hierarchical organism) to the directed introduction of mutants may be more important in a given case. Similarly, a long-term trend is traditionally explained as additive evolution in populations. But sorting among species may be the cardinal factor, and the cause may not be species selection but upward causation from lower levels. A general theory of biology is a theory of hierarchical levels—how they arise and interact. This is a preliminary contribution mainly to the latter question.


Author(s):  
K. Ishii ◽  
C. H. Lee ◽  
R. A. Miller

Abstract This paper describes our proposed methodology for process selection that applies to the early stages of product design. We focus on net-shape manufacturing processes and identify the major factors that affect the selection of an appropriate process. The sequence at which designers typically make decisions depends largely on the nature of the product and the development environment. Thus, a versatile methodology should consider all the factors simultaneously in assessing the suitability of the candidate processes. The paper describes three types of knowledge that represent the compatibility of various processes to a given set of specifications: a) Case-based knowledge, i.e., templates of good, bad, and poor combination of decisions, b) Ordinal relationships among candidate processes based on interval analysis of cost, and c) Life-cycle cost estimate. Each type of knowledge gives an evaluation of suitability (compatibility) of candidate processes. Our future challenge lies in combining these measures at various stages of product development. Our initial studies on relationships between process selection and influencing factors lead to a HyperCard stack which stores information in an object-oriented fashion. This stack contains information which is the basis for our future computer-aid for process selection.


Author(s):  
Dominic Pisano

The chapter reviews the benefits of implementing mobile technology in the music classroom. Matters relating to integrating mobile devices in the traditional music rehearsal setting and addressing new learning opportunities in music and media arts are presented. A detailed schedule of a class day with incorporating music technology is offered. Strategies for financing and maintaining mobile technology, as well as ways to avoid common implementation minefields, are given. A large selection of suggested apps useful in the rehearsal space is given. Further, the chapter includes practical, real-world strategies from the field to help teachers successfully adventure into the world of mobile technology in the music classroom.


2018 ◽  
Vol 8 (11) ◽  
pp. 2220 ◽  
Author(s):  
Hind Bangui ◽  
Said Rakrak ◽  
Said Raghay ◽  
Barbora Buhnova

Smart cities aim at integrating various IoT (Internet of Things) technologies by providing many opportunities for the development, governance, and management of user services. One of the ways to support this idea is to use cloud and edge computing techniques to reduce costs, manage resource consumption, enhance performance, and connect the IoT devices more effectively. However, the selection of services remains a significant research question since there are currently different strategies towards cloud computing, including services for central remote computing (traditional cloud model) as well as distributed local computing (edge computing). In this paper, we offer an integrated view of these two directions and the selection among the edge technologies based on MCDA (Multiple Criteria Decision Analysis) algorithms. To this end, we propose a foglet as a middleware that aims at achieving satisfactory levels of customer services by using fuzzy similarity and TOPSIS (Technique for Order of Preference by Similarity to Ideal Solution) to facilitate the rating and selection of services in the fog-to-cloud environment. Then, we describe the selection process with a numerical example, and conclude our work with an outline of future perspectives.


2020 ◽  
Vol 9 (1) ◽  
pp. 23
Author(s):  
Ni Made Yuliani

<p>The use of jajan in the masabatan biu ceremony in achi katiga tradition in the village of Tenganan Dauh Tukad Karangasem is closely related to the natural conditions of the area. Considering that the nature is rich with natural resource to be used as a complement in the masabatan biu ceremony. The achi katiga tradition is part of culture. The implementation of the achi katiga tradition contains noble values inherited by the ancestors. These values certainly need to be practiced by the community so that they can be understood and developed by the community. The use of jajan at the masabatan biu ceremony can be used in selection of saye , the communication of this organization helps in the selection process. Selection of Saye is the selection of candidates for the leadership of Sekaa Teruna Dukuh Mengku The uniqueness of the selection of Saye is that not all members can become prospective leaders. So that in this background a problem statement can be drawn, namely what is the shape of the jajan symbol made by roban in the implementation of the Aci katiga Tradition? What is the function of the Achintya Jajan symbol made by roban in the implementation of the Aci katiga Tradition? What is the meaning of the jajan symbol made by roban in the implementation of the Aci katiga Tradition? The three formulations of this problem are dissected using Religious Theory is one of the most complex and<br />evolving elements in various places in the world. According to Koentjaraningrat (1980: 228-229) that if someone does something in the world, then there will be four main elements of religion in general, namely: (1). (2) a system of belief or human images about the shape of the world, nature, the unseen, life, death, etc .; (3) a system of implementation related to the world; and (4) community groups or social units that conceptualize and revive religion and the system of religious ceremonies. The use of Symbol Theory to reveal the meaning of the symbol of the use of jajan in the ceremony of the masabatan biu to the Achi katiga tradition. Etymologically, symbols or symbols are derived from the Greek word “ syim-ballein “ which means throwing together (objects, deeds) openness of ideas. Perception theory is the core of communication, whereas interpretation (interpretation) is the core of perception, which is identical to the decoding in the persepni process of the symbol’s meaning in the use of jajan in the ceremony of the mesabatan biu in the Achi katiga tradition. The method of data have been used is information, interviews, and documentation. Observation of the analyze,<br />observations Interviews are carried out by constructing people, events, activities, organizations, motivations, feelings, etc. that are carried out by two parties, namely the interviewer (interviewer) who asks questions with the person interviewed (interviewed).</p>


2019 ◽  
Vol 12 (1) ◽  
pp. 12
Author(s):  
Hussain Mohammad Abu-Dalbouh

Much of the adjunct technology developed for using among medical environments is targeted towards computers. Because the hospitals face increasing demands to participate in a very big selection of quality improvement activities, the role and influence of using mobile applications in these efforts is additionally increasing. The professionals of Healthcare pay abundant of their time wandering between offices and patients, whereas the validator technology stays stationary. This paper presents a study performed using the mobile application for storing and following up patients status. Therefore, mobile application for tracking patient progress is proposed to minimize such challenges and demands, by allowing physicians and nurses to trace the patients&rsquo; conditions a lot of expeditiously and simply. The experimental results conclude that the working environment would be improved by supporting the mobile workers with mobile technology.


2018 ◽  
Vol 21 (2) ◽  
pp. 19-26 ◽  
Author(s):  
Dusan Sormaz ◽  
◽  
Ronny Gouveia ◽  
Arkopaul Sarkar ◽  
◽  
...  

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