Decisional DNA and the Smart Knowledge Management System

Author(s):  
Cesar Sanin ◽  
Edward Szczerbicki

Some of the most complicated issues about knowledge are its acquisition and its conversion into explicit knowledge. Nevertheless, among all knowledge forms, storing formal decision events in a knowledge-explicit way becomes an important advance. The smart knowledge management system (SKMS) is a hybrid knowledge-based decision support system that takes information and sends it through four macro-processes: diagnosis, prognosis, solution, and knowledge, in order to build the Decisional DNA of an organization. The SKMS implements a model for transforming information into knowledge by using sets of experience knowledge structure. The purpose of this chapter is to show how decisional DNA is constructed through the implementation of the SKMS. Fully developed, the SKMS certainly would improve the quality of decision-making, and could advance the notion of administering knowledge in the current decision making environment.

2019 ◽  
Vol 5 (1) ◽  
pp. 37-41
Author(s):  
Chaerul Anwar ◽  
Safitri Jaya ◽  
Prio Handoko ◽  
Marcello Singadji

The Knowledge in a study program or faculty at Higher Education is an asset that must be utilized by universities. Explicit knowledge can be in the form of meeting attendance, meeting schedules, minutes of meetings, teaching materials, documentation of the final session, letters (SK, ST, contract letters, etc.), certificates, reports, guidelines, manuals , memos, strategic plans, curriculum and so on. However, knowledge cannot be easily accessed by cross study programs or cross faculties at the college. Some study programs have done documentation so well that it has an impact on satisfying accreditation assessments. Study programs that have satisfactory accreditation can be an example for other study programs. A knowledge management system is needed to bridge the distance between study programs that have good governance and others. The results of the knowledge management system testing allow for the exchange of knowledge to become a means of improving the quality of governance both at the study program level and at the faculty level.


Author(s):  
Kamalendu Pal

Knowledge is recognized as a strategic resource, with major key drivers being the need to cut time to market and gain the business opportunities in a global market with new products and services. This chapter presents a knowledge management system known as guidance for business merger and acquisition (GBMA) process. This application uses a hybrid knowledge-based system to place bidding on the target company, formulating a strategy, and modification of the initial strategy if necessary, for the business acquisition processes. Legal knowledge for GBMA is represented in two forms, as rules and cases. Besides distinguishing the two different forms of knowledge representation, the chapter outlines the actual use of these forms in a computational architecture that is designed to generate a suitable solution, for a given new business scenario, using different reasoning mechanisms (e.g., rule-based reasoning, case-based reasoning). Business scenarios are used to show the functionalities of the presented architecture.


2017 ◽  
Vol 7 (4) ◽  
pp. 84
Author(s):  
Ardiansyah Haryanto ◽  
Hady Efendy

The increasingly global business competition has an impact on the increasing demands of competitiveness among companies in Indonesia in order to survive, the ability of decision making and solving a problem and effective managerial capability requires the company has strong intellectual capital and embrace open system to be able to respond more easily to the needs and needs of stakeholders in the company. Knowledge Management System (KMS) is a system created to facilitate the capture, storage, retrieval, transfer and reuse of knowledge. The purpose of making KMS is to create and build technology that can help users to reduce the tacit knowledge into explicit knowledge to be used in dealing with a problem with knowledge in accordance with the procedures of a company or organization in the action to handle the problem. Every company or organization has done the implementation of knowledge management system, not least in Bank Central Asia (BCA). BCA's strategy focuses on growth, credit quality and efficiency that enable BCA to achieve high-quality growth and enhance its role as a transactional Bank providing payment settlement services in support of achieving a strong Indonesian economy and national development goals. This research explains how far the application of knowledge management system conducted by BCA.


Author(s):  
Patrick S.W. Fong ◽  
Ka-chi Wong

Knowledge is regarded as the most important asset for sustainable success in today’s knowledge-based economy, and it has become the main competitive tool for many businesses. Proper capture and reuse of knowledge reduces the risk of “reinventing the wheel.” Building surveyors play a major role in building maintenance. Owing to the unique nature of building maintenance, building surveyors need sufficient knowledge and experience to facilitate their decision-making process. Apart from gaining this knowledge and experience by direct participation, learning from others is a sound alternative. However, insufficiencies have been found in the current practice on this aspect, and thus the aim of this chapter is to study whether a proposed Web-based prototype knowledge management system would be a feasible solution for capturing and reusing knowledge and experience in building maintenance. A questionnaire survey was conducted in this research to study the opinions of professional building surveyors on the capture and reuse of knowledge and experience in building maintenance, as well as the requirements of a proposed Web-based prototype system.


2011 ◽  
Vol 160 (2) ◽  
pp. 297-311
Author(s):  
Aldona DEREŃ ◽  
Andrzej KUDŁASZYK

Dynamic environment causes a contemporary business basis becomes knowledge that organizations not only should gather, but also specially use and create new knowledge. In work the essence and nature of knowledge, with an indication of its importance as an economic agent dynamic and conclusive. Suitable for putting knowledge underpins decision-making allowing the market to succeed. The growing demand for the knowledge and the interactions between the resource of knowledge and institutional framework confirms the need to implement and improve the knowledge management system in the enterprise.


Author(s):  
Thoyyibah T ◽  
Asep Taufik Muharram

E-Government performance in the application of quality management information communication technology is very necessary. A website-based system is also used to improve the quality of services and community participation in development. The context that becomes the material that needs to be examined is public service, the quality of websites managed by the government and user satisfaction so that there is a two-way interaction between the government and the community. The purpose of this study consisted of three stages which were first to determine the role of E-government by utilizing technology to support the development of a reliable information system in South Tangerang Regency. The second is to find out the extent to which the system is used in South Tangerang E-government through Usability Evaluation using SUMI (Software Usability Measurement Inventory). The method used in this study is a method adopted from the Knowledge Management System Life Cycle. The stages of the method are Evaluate Existing Infrastructure, Form The KM Team, Knowledge Capture, Implement the KM system. The results of this study are in the form of usability values on the E-Government website of South Tangerang and usability testing which becomes a benchmark for the success of a system with score scores for 85 effectiveness categories, 81.5


2020 ◽  
Vol 4 (2) ◽  
pp. 38
Author(s):  
Leon A. Abdillah ◽  
Tri A. Purwanto ◽  
Eka P. Agustini

The development of science in the era of globalization is happening so quickly. The ability of humans to develop a variety of science (knowledge) is getting better with the tacit and explicit knowledge. From this development both tacit and explicit knowledge can be combined and varied to a Knowledge Management System. PT SCF (Limited) Palembang branch is a company engaged in the field of inspection and certification services. The problem faced by this company is that the process and media for sharing and transferring knowledge between colleagues is still small and not yet entrenched. This condition makes the company less effective in terms of producing and disseminating knowledge to staff quickly and accurately. Documentation of daily activities and routines are not carried out in a planned and integrated manner. Each department carries out its own activities in its own way, for example storing documentation on a CD, as well as a piece of paper. So the authors are interested in analyzing and designing Web Knowledge Management System. The method used is the object analysis and design method. While the tools for modeling using Unified Modeling Language (UML). The results obtained are a prototype web Knowledge Management System (KMS) that can be a media of information and knowledge sharing related to employee acceptance and training


Author(s):  
Brilian Sidhatama ◽  
Fatmasari Fatmasari ◽  
Iman Solikin

Knowledge pada era informasi ini sangat penting bagi perusahaan Pada Administrasi rumah sakit muhammadiyah Palembang ini memiliki asset pengetahuan yang penting yaitu tacit knowledge dan explicit knowledge. Namun  sayang, Knowledge Sharing yang ada di rumah sakit muhammadiyah Palembang ini belum berjalan dengan baik dimana tacit knowledge hanya dimiliki oleh karyawan tertentu, dan explicit knowledge seperti dokumen yang tersimpan di berbagai tempat penyimpanan. Solusi dari permasalahan tersebut yaitu membangun KMS bagian administrasi pelayanan di rumah sakit muhammadiyah Palembang. KMS pada bagian administrasi ini diperlukan untuk berbagi informasi dan sebagai referensi bagi para karyawan yang membutuhkan Aplikasi KMS yang dibangun menggunakan bahasa pemrograman HTML 5 dan basis data MySQL. Serta dengan menggunakan metode the 10-step knowledge management roadmap. Aplikasi KMS yang dibangun dapat membantu rumah sakit muhammadiyah dalam mengumpulkan pengetahuan tersebut kedalam suatu wadah, sehingga tidak akan kehilangan pengetahuan yang dimiliki karyawan dibagian administrasi.


2021 ◽  
Vol 2021 ◽  
pp. 1-15
Author(s):  
Hanan Mohammed Oumran ◽  
Rodziah Binti Atan ◽  
Rozi Nor Haizan Binti Nor ◽  
Salfarina Binti Abdullah ◽  
Muaadh Mukred

Currently, higher learning institutions (HLIs) are facing their most challenging problem in inefficient information management. The knowledge management system (KMS) application calls for providing several benefits to lecturers and students, producing daily information, documenting records for evidence of a transaction, and eventually improving the decision-making process. Knowledge management can be coupled with fuzzy logic to deal with imprecision and uncertainty of data in a KMS. The ICT dynamic development has shifted the HLI operations from manual to electronic-based handling of related information. KMS is one of the systems that are of significant consideration in this regard. Nevertheless, such a system has not been extensively adopted as expected due to users’ rejection of its use. In the present paper, the factors affecting the decision to adopt/reject KMS are highlighted. The study is qualitative and entails a critical review of the related literature concerning the topic, backed by interviews. KMS experts working with highly reputable HLI were interviewed. A total of 11 factors were focused on in light of their effect on the decision to adopt/reject KMS, as argued by the technological adoption theories and literature review. All the factors were validated and placed in ranks by the experts. From the results, a novel conceptual framework of KMS adoption was developed for Libyan HLIs to bring about technology adoption and improved decision-making.


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