scholarly journals Sistem E-Document dan E-Meeting Sebagai Manajemen Pengetahuan untuk Menuju Tata Kelola Yang Baik Pada Universitas Pembangunan Jaya

2019 ◽  
Vol 5 (1) ◽  
pp. 37-41
Author(s):  
Chaerul Anwar ◽  
Safitri Jaya ◽  
Prio Handoko ◽  
Marcello Singadji

The Knowledge in a study program or faculty at Higher Education is an asset that must be utilized by universities. Explicit knowledge can be in the form of meeting attendance, meeting schedules, minutes of meetings, teaching materials, documentation of the final session, letters (SK, ST, contract letters, etc.), certificates, reports, guidelines, manuals , memos, strategic plans, curriculum and so on. However, knowledge cannot be easily accessed by cross study programs or cross faculties at the college. Some study programs have done documentation so well that it has an impact on satisfying accreditation assessments. Study programs that have satisfactory accreditation can be an example for other study programs. A knowledge management system is needed to bridge the distance between study programs that have good governance and others. The results of the knowledge management system testing allow for the exchange of knowledge to become a means of improving the quality of governance both at the study program level and at the faculty level.

Author(s):  
Cesar Sanin ◽  
Edward Szczerbicki

Some of the most complicated issues about knowledge are its acquisition and its conversion into explicit knowledge. Nevertheless, among all knowledge forms, storing formal decision events in a knowledge-explicit way becomes an important advance. The smart knowledge management system (SKMS) is a hybrid knowledge-based decision support system that takes information and sends it through four macro-processes: diagnosis, prognosis, solution, and knowledge, in order to build the Decisional DNA of an organization. The SKMS implements a model for transforming information into knowledge by using sets of experience knowledge structure. The purpose of this chapter is to show how decisional DNA is constructed through the implementation of the SKMS. Fully developed, the SKMS certainly would improve the quality of decision-making, and could advance the notion of administering knowledge in the current decision making environment.


2017 ◽  
Vol 7 (4) ◽  
pp. 84
Author(s):  
Ardiansyah Haryanto ◽  
Hady Efendy

The increasingly global business competition has an impact on the increasing demands of competitiveness among companies in Indonesia in order to survive, the ability of decision making and solving a problem and effective managerial capability requires the company has strong intellectual capital and embrace open system to be able to respond more easily to the needs and needs of stakeholders in the company. Knowledge Management System (KMS) is a system created to facilitate the capture, storage, retrieval, transfer and reuse of knowledge. The purpose of making KMS is to create and build technology that can help users to reduce the tacit knowledge into explicit knowledge to be used in dealing with a problem with knowledge in accordance with the procedures of a company or organization in the action to handle the problem. Every company or organization has done the implementation of knowledge management system, not least in Bank Central Asia (BCA). BCA's strategy focuses on growth, credit quality and efficiency that enable BCA to achieve high-quality growth and enhance its role as a transactional Bank providing payment settlement services in support of achieving a strong Indonesian economy and national development goals. This research explains how far the application of knowledge management system conducted by BCA.


Author(s):  
Thoyyibah T ◽  
Asep Taufik Muharram

E-Government performance in the application of quality management information communication technology is very necessary. A website-based system is also used to improve the quality of services and community participation in development. The context that becomes the material that needs to be examined is public service, the quality of websites managed by the government and user satisfaction so that there is a two-way interaction between the government and the community. The purpose of this study consisted of three stages which were first to determine the role of E-government by utilizing technology to support the development of a reliable information system in South Tangerang Regency. The second is to find out the extent to which the system is used in South Tangerang E-government through Usability Evaluation using SUMI (Software Usability Measurement Inventory). The method used in this study is a method adopted from the Knowledge Management System Life Cycle. The stages of the method are Evaluate Existing Infrastructure, Form The KM Team, Knowledge Capture, Implement the KM system. The results of this study are in the form of usability values on the E-Government website of South Tangerang and usability testing which becomes a benchmark for the success of a system with score scores for 85 effectiveness categories, 81.5


2020 ◽  
Vol 4 (2) ◽  
pp. 38
Author(s):  
Leon A. Abdillah ◽  
Tri A. Purwanto ◽  
Eka P. Agustini

The development of science in the era of globalization is happening so quickly. The ability of humans to develop a variety of science (knowledge) is getting better with the tacit and explicit knowledge. From this development both tacit and explicit knowledge can be combined and varied to a Knowledge Management System. PT SCF (Limited) Palembang branch is a company engaged in the field of inspection and certification services. The problem faced by this company is that the process and media for sharing and transferring knowledge between colleagues is still small and not yet entrenched. This condition makes the company less effective in terms of producing and disseminating knowledge to staff quickly and accurately. Documentation of daily activities and routines are not carried out in a planned and integrated manner. Each department carries out its own activities in its own way, for example storing documentation on a CD, as well as a piece of paper. So the authors are interested in analyzing and designing Web Knowledge Management System. The method used is the object analysis and design method. While the tools for modeling using Unified Modeling Language (UML). The results obtained are a prototype web Knowledge Management System (KMS) that can be a media of information and knowledge sharing related to employee acceptance and training


Author(s):  
Brilian Sidhatama ◽  
Fatmasari Fatmasari ◽  
Iman Solikin

Knowledge pada era informasi ini sangat penting bagi perusahaan Pada Administrasi rumah sakit muhammadiyah Palembang ini memiliki asset pengetahuan yang penting yaitu tacit knowledge dan explicit knowledge. Namun  sayang, Knowledge Sharing yang ada di rumah sakit muhammadiyah Palembang ini belum berjalan dengan baik dimana tacit knowledge hanya dimiliki oleh karyawan tertentu, dan explicit knowledge seperti dokumen yang tersimpan di berbagai tempat penyimpanan. Solusi dari permasalahan tersebut yaitu membangun KMS bagian administrasi pelayanan di rumah sakit muhammadiyah Palembang. KMS pada bagian administrasi ini diperlukan untuk berbagi informasi dan sebagai referensi bagi para karyawan yang membutuhkan Aplikasi KMS yang dibangun menggunakan bahasa pemrograman HTML 5 dan basis data MySQL. Serta dengan menggunakan metode the 10-step knowledge management roadmap. Aplikasi KMS yang dibangun dapat membantu rumah sakit muhammadiyah dalam mengumpulkan pengetahuan tersebut kedalam suatu wadah, sehingga tidak akan kehilangan pengetahuan yang dimiliki karyawan dibagian administrasi.


Author(s):  
Zhi-Qin Liu ◽  
Evgenij Dorozhkin ◽  
Nataliia Davydova ◽  
Nadezhda Sadovnikova

Nowadays cloud computing technologies are cost-effective services enabling to generate the learning quality. The goal of this research is to define the borderline of the effectiveness and limitation of the partial implementation of Knowledge Management System based on cloud computing technologies. In view of this, the research in the form of knowledge testing as well as objective and subjective assessment of the learning quality within a wide sampling of 396 students in two independent reference groups was conducted. One of the groups has used traditional methods of the training conducted in classrooms by applying e-learning, and the other one has used the Knowledge Management System based on cloud services under the most budgetary option. As a result, a range of certain differences in the quality of training of two groups was found out and the latter must be used for a further study. According to the results of all tests related to the quality of training, in the group, that has used Knowledge Management Systems and cloud computing technologies, the students have demonstrated results above average in various tests than in the group where these technologies have not been used. The results allow defining specific advanced features of Knowledge Management Systems with the application of cloud computing technologies in the education.


2018 ◽  
Vol 9 (1) ◽  
pp. 23-40 ◽  
Author(s):  
Joseph S.M. Yuen ◽  
K.L. Choy ◽  
H.Y. Lam ◽  
Y.P. Tsang

A comprehensive outbound logistics strategy of environmentally-sensitive products is essential to facilitate effective resource allocation, reliable quality control, and a high customer satisfaction in a supply chain. In this article, an intelligent knowledge management system, namely the Internet-of-Things (IoT) Outbound Logistics Knowledge Management System (IOLMS) is designed to monitor environmentally-sensitive products, and to predict the quality of goods. The system integrates IoT sensors, case-based reasoning (CBR) and fuzzy logic for real-time environmental and product monitoring, outbound logistics strategy formulation and quality change prediction, respectively. By studying the relationship between environmental factors and the quality of goods, different adjustments or strategies of outbound logistics can be developed in order to maintain high quality of goods. Through a pilot study in a high-quality headset manufacturing company, the results show that the IOLMS helps to increase operation efficiency, reduce the planning time, and enhance customer satisfaction.


Author(s):  
Murray E. Jennex

This article discusses system use as a measure of knowledge management success. It is proposed that for knowledge management systems (KMS) it is not the amount of use that is important, but rather the quality of that use and the intention to use the KMS when appropriate. Evidence is provided to support this proposition and a knowledge management system success model incorporating this proposition is discussed. Additionally, findings are provided that show that new users to an organization use the KMS differently than experienced users and implications of this difference are discussed.


2018 ◽  
Vol 3 ◽  
pp. 1
Author(s):  
Agnes Novita ◽  
Isnin Faried ◽  
Dwi Atmodjo WP

Bimbingan dan Konseling (BK) adalah proses interaksi antara konselor dengan konseli baik secara langsung maupun tidak langsung guna membantu konseli agar dapat mengembangkan potensi dirinya atau memecahkan permasalahan yang sedang dihadapi. Proses ini terjadi sangat intesif dan selalu berkembang sesuai dengan keadaan dan kebutuhan konseli. Banyaknya kasus dan jumlah penanganan dirasakan perlu adanya media untuk menyimpan hasil konseling agar dapat digunakan kembali sebagai rujukan konselor dalam menangani kasus yang sama atau memiliki kemiripan. Media yang diperlukan bukan sekedar menyimpan namun dapat digunakan untuk mengambil kembali secara cepat sekaligus mencatatsebagaisebuah basis pengetahuan (Knowledge Base). Berdasarkan kebutuhan tersebut perlu dibuatkan sistem yang dapat menyimpan dan mengambil hasil konseling dengan pendekatan Knowledge Management (KM). Kegiatan BK yang diawali dengan diskusi, memberikan saran atau solusi kepada konseli, merencanakan pemecahan masalah sampai dengan implementasi pemecahan masalah memiliki karakteristik KM dan dikenalsebagai proses SECI (Sosialisation, Externalisation, Combination, Internalization) (Nonaka –Tekeuchi, 1995). Proses inilah yang perlu disimpan dalam bentuk Explicit Knowledge agar dapat dimanfaatkan sebagai rujukan pengetahuan. Hasil penelitian ini adalah pengembangkan sistem informasi Bimbingan dan Konseling yang mengimplementasikan pendekatan Knowledge Management System yang menyelesaikan kebutuhan penyimpanan dan penyajian kembali hasil konseling.


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