E-Government Implementation

2011 ◽  
pp. 1832-1860
Author(s):  
Chee-Wee Lim ◽  
Eric T.K. Tan ◽  
Shan-Ling Pan

As e-government becomes increasingly pervasive in modern public administrative management, its influence on organizations and individuals has become hard to ignore. It is therefore timely and relevant to examine e-governance—the fundamental mission of e-government. By adopting a stakeholder perspective and coming from the strategic orientation of control and collaboration management philosophy, this study approaches the topic of e-governance in e-government from the three critical aspects of stakeholder management: (1) identification of stakeholders, (2) recognition of differing interests among stakeholders, and (3) how an organization caters to and furthers these interests. Findings from the case study allow us to identify four important groups of stakeholders known as the Engineers, Dissidents, Seasoners, and Skeptics who possess vastly different characteristics and varying levels of acceptance of and commitment towards the e-filing paradigm. Accordingly, four corresponding management strategies with varying degrees of collaboration and control mechanisms are devised in the bid to align these stakeholder interests such that their participation in e-government can be leveraged by public organizations to achieve competitive advantage.

Author(s):  
Eric T.K. Lim ◽  
Chee-Wee Tan ◽  
Shan-Ling Pan

As e-government becomes increasingly pervasive in modern public administrative management, its influence on organizations and individuals has become hard to ignore. It is therefore timely and relevant to examine e-governance—the fundamental mission of e-government. By adopting a stakeholder perspective and coming from the strategic orientation of control and collaboration management philosophy, this study approaches the topic of e-governance in e-government from the three critical aspects of stakeholder management: (1) identification of stakeholders, (2) recognition of differing interests among stakeholders, and (3) how an organization caters to and furthers these interests. Findings from the case study allow us to identify four important groups of stakeholders known as the Engineers, Dissidents, Seasoners, and Skeptics who possess vastly different characteristics and varying levels of acceptance of and commitment towards the e-filing paradigm. Accordingly, four corresponding management strategies with varying degrees of collaboration and control mechanisms are devised in the bid to align these stakeholder interests such that their participation in e-government can be leveraged by public organizations to achieve competitive advantage.


2011 ◽  
pp. 3262-3282
Author(s):  
Chee-Wee Tan ◽  
Shan L. Pan ◽  
Eric T.K. Lim

As e-government plays an increasingly dominant role in modern public administrative management, its pervasive influence on organizations and individuals is apparent. It is, therefore, timely and relevant to examine e-governance—the fundamental mission of e-government. By adopting a stakeholder perspective, this study approaches the topic of e-governance in e-government from the three critical aspects of stakeholder management: (1) identification of stakeholders; (2) recognition of differing interests among stakeholders; and (3) how an organization caters to and furthers these interests. Findings from the case study point to the importance of (1) discarding the traditional preference for controls to develop instead a proactive attitude towards the identification of all relevant collaborators; (2) conducting cautious assessments of the technological restrictions underlying IT-transformed public services to map out the boundary for devising and implementing control and collaboration mechanisms in the system; and (3) developing strategies to align stakeholder interests so that participation in e-government can be self-governing.


Author(s):  
Chee-Wee Tan ◽  
Eric T.K. Lim ◽  
Shan-Ling Pan

As e-government plays an increasingly dominant role in modern public administrative management, its pervasive influence on organizations and individuals is apparent. It is therefore timely and relevant to examine e-governance, the fundamental mission of e-government. By adopting a stakeholder perspective, this study approaches the topic of e-governance in e-government from the three critical aspects of stakeholder management: (1) identification of stakeholders; (2) recognition of differing interests among stakeholders; and (3) how an organization caters to and furthers these interests. Findings from the case study point to the importance of: (1) discarding the traditional preference for controls to develop instead a proactive attitude towards the identification of all relevant collaborators; (2) conducting cautious assessments of the technological restrictions underlying IT-transformed public services to map out the boundary for devising and implementing control and collaboration mechanisms in the system; and (3) developing strategies to align stakeholder interests such that participation in e-government can be self-governing.


2019 ◽  
Vol 50 (6) ◽  
pp. 625-640 ◽  
Author(s):  
Johan Ninan ◽  
Ashwin Mahalingam ◽  
Stewart Clegg

Megaprojects involve managing external stakeholders with diverse interests. Using an Indian megaproject case study, we discuss how the project managed external stakeholders through strategies such as: persuasion, deputation, give and take, extra work for stakeholders, and flexibility. Drawing from theories and frameworks of power, we explain how these strategies emerge through a process of tactical clustering. We also analyze the resources available to the project team—such as recruitment discretion, government backing, and fund discretion—that influence these power dynamics and enable these strategies. We posit that changes in the resource base can significantly affect strategic action and, in turn, megaproject outcomes.


Author(s):  
Tiffany Esperances Deandra ◽  
I Gede Arimbawa ◽  
Elok Damayanti

Purpose:  This study aims to designing organizational culture through the Z Theory modification  in the environment of  CV. Indobenua  Global Mandiri, Sidoarjo. Design/methodology/approach:  This study used a qualitative research approach and post positivism philosophy method, Findings: The results of organizational culture design in CV. Indobenua Global Mandiri Sidoarjo formed through modification of the value system derived from Z theory, such as: implicit control mechanism and the prevailing culture in the CV. Indobenua Global Mandiri,  Research limitations/implications:   CV. Indobenua  Global Mandiri, Sidoarjo. Practical implications:   harmonizing relationships among employees, and responsibilities according to job description, and control mechanisms by superiors directly. Originality/value:  Paper type:  This paper can be categorized as case study paper.


2018 ◽  
Vol 31 (1) ◽  
pp. 112-140 ◽  
Author(s):  
Evangelia Varoutsa ◽  
Robert W. Scapens

Purpose The purpose of this paper is to contribute to debates about the relationship between trust and control in the governance of inter-organisational relationships. In particular, the authors focus on the question of how the relationship between trust and control shifts over time. Design/methodology/approach An in-depth case study was conducted in a company operating in the aerospace industry. The authors aim to understand this company’s practices and, at the same time, to use the case study to deepen the knowledge of the complex trust/control nexus. The authors follow the changes in the relationship between trust and control as the company restructured its supply chain, and discuss issues which it had to address in the later phases of the supply chain restructuring. Findings The paper illustrates the duality of the trust/control nexus. The authors show how the studied company coped with the complex relationships with its suppliers as collaboration increased. The authors identify particular control mechanisms that the company developed to manage such complexity, such as a supplier strategy and a relationship profile tool. Research limitations/implications The paper studies supply chain restructuring and the changing relationship of trust and control over time only from the perspective of the assembler/manufacturer which “owns”/manages the supply chain. Originality/value The authors observe a move from inter-personal trust to inter-organisational trust. Furthermore, the authors illustrate how managers can intervene to maintain and stabilise trust and ensure that trust and control do not degrade or escalate beyond desirable levels.


2021 ◽  
Vol 2020 (3) ◽  
Author(s):  
Clare Curran

In August 2019, the Business Roundtable issued a new Statement on the Purpose of a Corporation. The statement, signed by 181 CEOs, including Doug McMillon of Walmart, declared that corporations should seek to serve the interests of all stakeholders—a marked departure from the Roundtable’s prior embrace of shareholder primacy. This shift in position reinvigorated debate among business and legal scholars about the proper purpose of a corporation. Using Walmart as a case study, this Note argues that corporations are indeed adopting a more flexible and responsive conception of corporate purpose. This Note begins with a discussion of corporate governance theories, detailing four distinct visions of corporate purpose and control. It then examines Walmart’s decisionmaking process regarding ammunition and firearm sales in the wake of a tragic mass shooting at one of its stores. Finally, it concludes by reconciling Walmart’s conduct with the prevailing theories of corporate governance, ultimately finding team production theory— which calls for the balancing stakeholder interests—to be most applicable.


2021 ◽  
Vol 5 (1) ◽  
Author(s):  
Shannon Orr

Asian carp were introduced in the 1970s as an environmentally friendly alternative to chemicals for cleaning aquaculture ponds. The carp escaped from their ponds and entered the Mississippi River system, leaving behind a path of destruction. Now, they are just a few miles away from the Great Lakes where they pose a threat to the billion-dollar fishing industry. One of the challenges in dealing with the problem is the diverse array of stakeholders involved who all have very different perspectives, concerns, and ideas about this policy problem. This case study demonstrates the challenges of stakeholder management in public policy and gives readers an analytical framework for thinking about stakeholder interests.


2019 ◽  
Vol 5 (1) ◽  
Author(s):  
Desi Maulida

Strategy of tourism destination branding is an important factor in the the process of tourism development of a region. As well as it happens in Aceh, which is the only province in Indonesia applying  the islamic sharia. The purpose of this study is to determine and analyze the strategy of destination branding conducted by Department of Culture and Tourism in Aceh. The strategy is started from the vision and stakeholder management, target consumer and portfolio matching, positioning and differentiation strategies using brand components, communication strategies, feedback and response management strategies. The theory used to analyze this strategy is the theoretical principles of tourism destination branding. This study is qualitative descriptive with the case study method. Data collecting method is conducted through in-depth interviews with 8 informants coming from branding team, observations and documentation. The result shows that the strategy undertaken by Department of Culture and Tourism with the branding team of Aceh has been going well, especially in the marketing communication activity. It was marked with a plenty of program related to the implementation of marketing, either using print media, electronic media, billboards, and internet media, especially social media. However, in the branding activity, there are actually some obstacles should be faced, such as the industry player which is less cooperative to provide halal certification  for an  aprecondition for halal tourism, lack of budget allocation, and the low awareness of public participation. Therefore, more socialization is needed for the players of tourism industry and also the community to raise their awareness and responsibilty in order to jointly support the development of Aceh tourism.


2021 ◽  
Author(s):  
Joann Cattlin

While research collaborations between academics and industry/government and non-profit organisations is known to be an effective way of translating new knowledge into practice, there is limited understanding of how this is achieved at the project level. This paper provides a detailed case study of project (PM) strategies used in a research partnership and presents a model to guide development of PM in research partnerships. The research used a single study case study approach, involving semi-structured interviews and a focus group, which was situated in the existing literature on research partnerships and research project management. The findings are that the key PM strategies that support effective partnership projects are clear governance, stakeholder management and communication strategies to enable partner engagement. This paper contributes new insights to inform post-award support services for partnership projects.


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