A Case Study of a Data Warehouse in the Finnish Police

2011 ◽  
pp. 183-191 ◽  
Author(s):  
Arla Juntunen
Keyword(s):  
Decision Making ◽  
Public Sector ◽  
Public Management ◽  
Added Value ◽  
Public Value ◽  
Public Authorities ◽  
The Public ◽  
Public Sector Managers ◽  
The Government ◽  
High Level

The high level objectives of public authorities are to create value at minimal cost, and achieve ongoing support and commitment from its funding authority. Similar to the private sector, today’s government agencies face a rapidly changing operating environment and many challenges. Where public organizations differ is that they need to manage this environment while answering to demands for increased service, reduced costs, fewer resources and at the same time increased efficiency and accountability. Public organization must cope with changing expectations of multiple contact groups, emerging regulation, changes in politics, decentralization of organization, and centralization of certain functions providing similar services, and growing demand for better accountability. The aim of public management is to create public value. Public sector managers create value through their organization’s performance and demonstrated accomplishments. The public value is difficult to define: it is something that exists within each community. It is created and affected by the citizens, businesses and organizations of that community (cf. also Moore, 1995). This increased interest to questions of value is partly due to the adoption of values and value-related concepts taken from business, like value creation and added value. It is argued that the public sector adopts business-like techniques to increase efficiency (Khademian, 1995; cf. Turban et al. 2007; Chen et al. 2005). In addition, there is a growing concern to the non-tangible, political, and ethical aspects of the public sector governance and actions (See Berg, 2001) Decision making that turns the resources in to public value is a daily challenge in the government (Khademian, 1999; Flynn, 2007) and not only because of the social or political factors. Most of decision problems are no longer well-structured problems that are easy to be solved by experience. Even problems that used to be fairly simple to define and solve are now much more complex because of the globalization of the economy, and rapid pace of changes in the technology and political and social environment. Therefore, modern decision makers often need to integrate quickly and reliably knowledge from different areas of data sources to use it in their decision making process. Moreover, the tools and applications developed for knowledge representations in key application areas are extremely diversified, therefore knowledge and data modeling and integration is important (See also the decision support systems (DSS) modeling methods and paradigms: Ruan et al., 2001; Carlsson & Fuller, 2002; Fink, 2002; Makowski & Wierzbicki, 2003). The application s of real-world problems and the abundance of different software tools allow to integrate several methods, specifications and analysis and to apply them to new, arising, complex problems.

A Case Study of a Data Warehouse in the Finnish Police

2011 ◽  
pp. 956-966
Author(s):  
Arla Juntunen
Keyword(s):  
Decision Making ◽  
Public Sector ◽  
Public Management ◽  
Added Value ◽  
Public Value ◽  
Public Authorities ◽  
The Public ◽  
Public Sector Managers ◽  
The Government ◽  
High Level

The high level objectives of public authorities are to create value at minimal cost, and achieve ongoing support and commitment from its funding authority. Similar to the private sector, today’s government agencies face a rapidly changing operating environment and many challenges. Where public organizations differ is that they need to manage this environment while answering to demands for increased service, reduced costs, fewer resources and at the same time increased efficiency and accountability. Public organization must cope with changing expectations of multiple contact groups, emerging regulation, changes in politics, decentralization of organization, and centralization of certain functions providing similar services, and growing demand for better accountability. The aim of public management is to create public value. Public sector managers create value through their organization’s performance and demonstrated accomplishments. The public value is difficult to define: it is something that exists within each community. It is created and affected by the citizens, businesses and organizations of that community (cf. also Moore, 1995). This increased interest to questions of value is partly due to the adoption of values and value-related concepts taken from business, like value creation and added value. It is argued that the public sector adopts business-like techniques to increase efficiency (Khademian, 1995; cf. Turban et al. 2007; Chen et al. 2005). In addition, there is a growing concern to the non-tangible, political, and ethical aspects of the public sector governance and actions (See Berg, 2001) Decision making that turns the resources in to public value is a daily challenge in the government (Khademian, 1999; Flynn, 2007) and not only because of the social or political factors. Most of decision problems are no longer well-structured problems that are easy to be solved by experience. Even problems that used to be fairly simple to define and solve are now much more complex because of the globalization of the economy, and rapid pace of changes in the technology and political and social environment. Therefore, modern decision makers often need to integrate quickly and reliably knowledge from different areas of data sources to use it in their decision making process. Moreover, the tools and applications developed for knowledge representations in key application areas are extremely diversified, therefore knowledge and data modeling and integration is important (See also the decision support systems (DSS) modeling methods and paradigms: Ruan et al., 2001; Carlsson & Fuller, 2002; Fink, 2002; Makowski & Wierzbicki, 2003). The application s of real-world problems and the abundance of different software tools allow to integrate several methods, specifications and analysis and to apply them to new, arising, complex problems.

scholarly journals Four Domains of Public Value Creation: A Core Typology

2021 ◽  
Vol 1 (4) ◽  
pp. 24-32
Author(s):  
Dr Kate Joyner
Keyword(s):  
Public Sector ◽  
Value Creation ◽  
Policy Development ◽  
Public Management ◽  
Public Value ◽  
The Public ◽  
Management Literature ◽  
Government Organisation ◽  
Public Sector Managers ◽  
The Government

The public management literature has failed to capture the arenas of operation of the public sector manager in one holistic framework, thus inhibiting the development of a more complete theory of leadership that drives public value. This paper develops a core typology of arenas of public value creation, based on the locus of interaction (internal or external to the government organisation) and the public value purpose (trading or policy development). Four arenas are described, illustrating that public sector managers in complex policy areas traverse all forms of institutional structure includingmarket, hierarchy and hybrid. The typology developed and discussed is an attempt to provide more precision in characterising the nature of policy leadership. Building on the public value work of Moore (1995; 2013; 2014),the typology enables theorising on the role and nature of leadership in driving public value.

scholarly journals Appraising Public Value in the Public Sector: Re-evaluation of the Strategic Triangle

2021 ◽  
Vol 4 (2) ◽  
pp. 1-10
Author(s):  
Malang B.S. Bojang
Keyword(s):  
Social Sciences ◽  
Public Sector ◽  
Common Good ◽  
Public Management ◽  
New Public Management ◽  
Cost Effective ◽  
Public Value ◽  
The Public ◽  
Public Managers ◽  
Public Sector Managers

Purpose- This article aims to address public value by assessing public programs and services' success in a more cost-effective way. The study also investigates how public managers and elected officials can use public value to guide their decisions on resource allocation to create value for the citizens. Design/methodology- To meet this study's aims, Mark Moore’s strategic triangle is used as the framework for this study. This is a comprehensive framework that evaluates the performance of public sector programs and service delivery. Data for this study has been collected via a primary scoping of the literature on public value. Database searches were conducted in the Social Sciences Index, SCOPUS journals, ISI Social Sciences Citation Index, and Google Scholar. Findings- From the investigation, the result indicates that public value is created by government or public managers in their daily transactions and by non-profit organizations that articulate their objectives and find popular support for the community's common good.                                                                                                Practical implications- Arguably, public value management provides a necessary improvement to public management theories. It redefines the function of public sector managers in the provision of socially desirable outcomes through citizen engagement. As a progress appraisal tool in public organizations, it offers a broader and inclusive framework than the New Public Management (NPM). Originality/value- This study's results contribute to the knowledge and literature of public value in the public sector.  The strategic triangle builds on the challenges and weaknesses of NPM and it aims at reshaping institutions to prioritize value creation for citizens.

scholarly journals Public Sector Transformation in the Digital Age: Obstacles and Challenges for the Government of Indonesia

2019 ◽  
pp. 75
Author(s):  
Putri Hening ◽  
Gozali Harda Kumara
Keyword(s):  
Public Sector ◽  
Information Dissemination ◽  
Policy Formulation ◽  
The Public ◽  
Indonesian Government ◽  
Security Issues ◽  
Digital Era ◽  
Technological Developments ◽  
The Government ◽  
High Level

The world has now entered the digital era. Rapid technological developments spur the transformation from the manual era to the digital era. A series of trends in this era are present such as high-level usage of the internet, the birth of social networks, the development of various applications, and fast amount of information dissemination. This trend has brought a series of changes to various sector including the public sector. The presence of digital tools in this era has changed the way Indonesian government in providing public services. This era has also changed the community's approach to interact with the government through online platforms. The transformation into the digital era also influences the process of drafting public policies, from the agenda settings, policy formulation, implementation, until evaluation. Privacy and data security issues are also present in this era. This paper analyzes how the digital era has transformed the public sector in Indonesia and the obstacles and challenges faced by the Indonesian government. This paper will also provide recommendations to overcome these obstacles and challenges. This research is conducted by using qualitative and quantitative method. In analyzing data, researcher do three simultaneously activities based on Miles and Huberman model.  

Using DSS for Crisis Management

2011 ◽  
pp. 292-304
Author(s):  
Sherif Kamel
Keyword(s):  
Decision Making ◽  
Decision Support ◽  
Public Sector ◽  
Crisis Management ◽  
Socioeconomic Development ◽  
Support Systems ◽  
Management Support ◽  
The Public ◽  
Management Support Systems ◽  
The Government

This case focuses on the use of crisis management support systems in Egypt in leveraging the decision-making process in the government and the public sector for socioeconomic development. It describes the experience of the Egyptian public sector in socioeconomic decision-making and the related emergence of an information-based support organization for the government “Information and Decision Support Center”. The case reflects on the type of decision-making and the crisis management mode of operation at the top policy level and the needs and requirements in terms of resources and infrastructure to support the decision-making process. The case addresses the basics and concepts of crisis management support systems in the context of a developing country, Egypt, stemming from the experience of the Information and Decision Support Center from 1985 to date, the growing implications of the information and communication technology evolution and the lessons learned in responding to crisis management situations in supporting decision and strategic issues at the government and the public sector. The essence of the case is to address the use of advanced information systems in responding to socioeconomic development needs. The case demonstrates the use of management and decision support systems in a crisis mode that has had a number of successes over the last decade that implied concrete results within the developmental process that Egypt, a developing country, is realizing.

scholarly journals HOW OUTSOURCING CAN CONTRIBUTE TO THE EFFICIENCY AND EFFECTIVENESS IN THE PUBLIC SECTOR: SOME INDICATORS ABOUT PORTUGAL

2016 ◽  
Vol 11 (2) ◽  
pp. 93-106
Author(s):  
Maria da Conceição da Costa Marques
Keyword(s):  
Public Sector ◽  
Public Management ◽  
New Public Management ◽  
Early Stage ◽  
Control Mechanisms ◽  
Exploratory Research ◽  
Fixed Costs ◽  
Public Authorities ◽  
The Public ◽  
Acquisition Management

Outsourcing is a practice used by different companies to reduce costs by transferring working with outside suppliers rather than performing them internally. Cutting costs are presented as a key benefit in hiring an outsourcing service. Besides to the overall increase efficiency by more rational and efficient allocation of resources, the management of the contract with the external provider allows organizations to adopt more stringent cost control mechanisms, as all components of the relationship with the provider are formalized and systematically evaluated. It also allows the organization to transfer fixed costs to variable costs, reducing the costs related to the acquisition, management, maintenance and updating of equipment, supplies and infrastructure, as well as reduce costs with the management and supervision of teams assigned to non-core activities. The study presented here is an early stage of research to be developed on outsourcing in Portugal and its position in relation to public authorities in other countries. It aims to propose a theoretical model to explain the use of outsourcing in the public sector, as well as a set of variables that may improve understanding of the key determinants of the success of this research. Key words: exploratory research, new public management, public sector, outsourcing, qualitative research.

scholarly journals PUBLIC VALUE THROUGH TECHNOLOGIES DEVELOPED WITH OPEN GOVERNMENT DATA: THE LOVE SERENADE OPERATION CASE

2021 ◽  
Vol 22 (6) ◽  
Author(s):  
EDUARDO D. COUTINHO ◽  
ANGILBERTO S. FREITAS
Keyword(s):  
Social Control ◽  
Added Value ◽  
Open Government ◽  
The Internet ◽  
Public Value ◽  
The Public ◽  
Open Government Data ◽  
Public Data ◽  
Government Data ◽  
The Government

ABSTRACT Purpose: To understand the public value that the website Operação Serenata de Amor [Love Serenade Operation], based on open government data, can generate for society. Originality/value: Researchers are investigating public value generation through digitally transformed public services, i.e., public value directly generated by the government. However, the literature needs a better understanding of this phenomenon through digital technologies, based on open public data, developed by non-governmental actors, such as the Operação Serenata de Amor website. Design/methodology/approach: The study adopted a qualitative approach to understand and describe the public value generated by Operação Serenata de Amor. The data were collected through citizen comments about the website’s initiatives on social media and in articles published on the internet. The data were analyzed through content analysis. Findings: The Operação Serenata de Amor generated public value by doing, facilitating, and stimulating social control. It was also identified that the site added value to society by increasing citizens’ ability to exercise social control. However, this work was limited to analyzing data collected on the internet. In future studies, researchers may collect data through interviews with citizens to understand, with more details, the public value generated by the website.

The Public Sector Equality Duty and the Socio-economic Duty

2021 ◽  
pp. 163-175
Author(s):  
Laura Prince
Keyword(s):  
Decision Making ◽  
Public Sector ◽  
Strategic Decision ◽  
Strategic Decision Making ◽  
Economic Disadvantage ◽  
Limited Extent ◽  
Public Authorities ◽  
The Public ◽  
Civil Partnership ◽  
Economic Inequalities

This chapter addresses the public sector equality duty, which is contained in Part 11 of the Equality Act 2010. Section 149 of the Act consolidates the specific duties in respect of race, gender, and disability, which were previously contained in separate pieces of primary legislation. It extends those duties to cover all of the protected characteristics except marriage and civil partnership (which is protected to a more limited extent). Meanwhile, section 1 of the Act, which is not currently in force, provides for a public sector duty relating to socio-economic inequalities. This requires specified public authorities, in the context of strategic decision-making, to have due regard to the desirability of exercising their functions in a manner designed to reduce inequalities which result from socio-economic disadvantage.

Perkembangan Reformasi Birokrasi Organisasi Publik dan Partisipasi Publik

2018 ◽  
Vol 13 (2) ◽  
Author(s):  
Niko Anindito
Keyword(s):  
Public Management ◽  
Public Services ◽  
Public Confidence ◽  
Public Organization ◽  
The Public ◽  
The People ◽  
Government Bureaucracy ◽  
The Government ◽  
High Level ◽  
High Degree

Reform of government bureaucracy is urgent to implement when bureaucracy has been perceived as a system that causes the running of government and public services to run stagnant, long-winded, inefficient, too big and rigid organizations, corruption, and other bureaucratic issues. The low level of public confidence in the bureaucracy (or the high degree of mistrust) reflects the perception of low capability and integrity of the organization and state organizers in solving problems of public interest and vice versa. The public demand for quality public services requires the improvement of public management. The high level of complaints from service users indicatez that the government as a public organization is not yet fully able to create an acceptable service system in the eyes of the people. This has in part resulted in the decline of public confidence in public organizations.  Keywords: bureaucratic reform, public organization, public trust

Data Mining in Evaluating the Impact of Perceived Trust in the Consumption of Safe Foods in Vietnamese Households: The Case of Vegetables in Hanoi

2018 ◽  
pp. 86-96
Author(s):  
Ha Tran Thi Thu ◽  
Minh Nguyen Thi ◽  
Anh Thi Le ◽  
Kim Nguyet Kieu
Keyword(s):  
Important Determinant ◽  
Regression Method ◽  
Credence Goods ◽  
Public Authorities ◽  
The Public ◽  
Perceived Trust ◽  
Main Determinants ◽  
The Government ◽  
High Level ◽  
The Impact

Food safety is as much of a concern to Vietnamese citizens as it is to the public authorities. As safe vegetables are classified as credence goods, the markets of which exhibit a high level of information asymmetry between the buyers and the suppliers. As such, making the market for safe vegetables become more transparent and grow sustainably is a must, but not an easy task. In this paper, we use a Kernel regression method to discover the main determinants of consumers’ decisions for the consumption of “safe” vegetables with more focus on perceived levels of trust. The result shows that apart from other traditional factors, perceived trust is an important determinant of consumers’ decisions. However, the data shows that consumers put more trust in un-verified factors such as “store’s reputation” or “label” and much less on formal factors such as “government certificates”. This result raises some alarm as other studies show that without trusted involvement from the Government, signals from suppliers, such as labeling are not reliable.

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