Quality Standardization Patterns in ICT Offshore

2009 ◽  
pp. 219-235
Author(s):  
Esther Ruiz Ben
Keyword(s):  
Quality Management ◽  
Crucial Role ◽  
Quality Standards ◽  
Project Managers ◽  
Quality Outcomes ◽  
Preliminary Results ◽  
Production Processes ◽  
Communication Processes ◽  
Ict Competencies

In recent years, the ICT branch has experienced new internationalization impulses through the improvement of offshore practices. Particularly the development of modularization and standardization of some production processes have crucially contributed to enabling offshoring in globalized areas of ICT. Competencies as well as innovation sources have increasingly fragmented; resting upon cooperation and trust principles. Quality standards play a crucial role to satisfy and optimize these coordination and regulation needs so to warrant quality outcomes. In this chapter, I will give an overview of the development of quality standards related to offshore projects, focusing particularly on recent practices in Europe. To illustrate the importance of quality standards and quality management for ICT off- and nearshore projects, and moreover for the internationalization of the ICT branch, I present some preliminary results of my work in progress. From the perspective of project managers in large ICT firms, quality standards play a very important role as the internal controlling instrument of working and communication processes; as well as an external mechanism beyond the ICT network in order to get market advantages.

Quality Standardization Patterns in ICT Offshore

2010 ◽  
pp. 2082-2098
Author(s):  
Esther Ruiz Ben
Keyword(s):  
Quality Management ◽  
Crucial Role ◽  
Quality Standards ◽  
Project Managers ◽  
Quality Outcomes ◽  
Preliminary Results ◽  
Production Processes ◽  
Communication Processes ◽  
Ict Competencies

In recent years, the ICT branch has experienced new internationalization impulses through the improvement of offshore practices. Particularly the development of modularization and standardization of some production processes have crucially contributed to enabling offshoring in globalized areas of ICT. Competencies as well as innovation sources have increasingly fragmented; resting upon cooperation and trust principles. Quality standards play a crucial role to satisfy and optimize these coordination and regulation needs so to warrant quality outcomes. In this chapter, I will give an overview of the development of quality standards related to offshore projects, focusing particularly on recent practices in Europe. To illustrate the importance of quality standards and quality management for ICT off- and nearshore projects, and moreover for the internationalization of the ICT branch, I present some preliminary results of my work in progress. From the perspective of project managers in large ICT firms, quality standards play a very important role as the internal controlling instrument of working and communication processes; as well as an external mechanism beyond the ICT network in order to get market advantages.

Quality Standardization Patterns in ICT Offshore

2011 ◽  
pp. 312-327
Author(s):  
Esther Ruiz Ben
Keyword(s):  
Quality Management ◽  
Crucial Role ◽  
Quality Standards ◽  
Project Managers ◽  
Quality Outcomes ◽  
Preliminary Results ◽  
Production Processes ◽  
Communication Processes ◽  
Ict Competencies

In recent years, the ICT branch has experienced new internationalization impulses through the improvement of offshore practices. Particularly the development of modularization and standardization of some production processes have crucially contributed to enabling offshoring in globalized areas of ICT. Competencies as well as innovation sources have increasingly fragmented; resting upon cooperation and trust principles. Quality standards play a crucial role to satisfy and optimize these coordination and regulation needs so to warrant quality outcomes. In this chapter, I will give an overview of the development of quality standards related to offshore projects, focusing particularly on recent practices in Europe. To illustrate the importance of quality standards and quality management for ICT off- and nearshore projects, and moreover for the internationalization of the ICT branch, I present some preliminary results of my work in progress. From the perspective of project managers in large ICT firms, quality standards play a very important role as the internal controlling instrument of working and communication processes; as well as an external mechanism beyond the ICT network in order to get market advantages.

A Preliminary Investigation of Exploration-Oriented, Learning Behaviors for Managing Project Quality

2015 ◽  
Vol 6 (2) ◽  
pp. 18-39 ◽  
Author(s):  
Brian J. Herod ◽  
Jamison V. Kovach
Keyword(s):  
Information Technology ◽  
Quality Management ◽  
Focus Group ◽  
Preliminary Investigation ◽  
Project Managers ◽  
Structured Interviews ◽  
Quality Outcomes ◽  
Project Quality ◽  
Management Processes ◽  
It Project

Customers are typically dissatisfied when projects fail to meet requirements and/or expectations. While effectively managing projects requires balancing competing constraints, quality is one aspect of project management that has not been widely explored. To address this issue, this research investigated the characteristics of learning/exploration used to support managing project quality. This qualitative study used semi-structured interviews with information technology (IT) project managers to identify learning/exploration-oriented approaches currently used in project-based environments. Analysis of the data obtained through interviews identified characteristics of learning/exploration used in projects and these findings were validated through a focus group with additional IT project managers. Based on this research, an approach is proposed that provides specific insights for project managers about using exploratory practices. When coupled with traditional project quality management processes, these learning/exploratory activities may help to enhance ambidexterity within project-based organizations and improve project quality outcomes.

scholarly journals Quality Control in Production Processes

2016 ◽  
Vol 19 (3) ◽  
pp. 77-83 ◽  
Author(s):  
Miroslav Prístavka ◽  
Martina Kotorová ◽  
Radovan Savov
Keyword(s):  
Quality Control ◽  
Quality Improvement ◽  
Quality Management ◽  
Statistical Methods ◽  
Developed Countries ◽  
Basic Knowledge ◽  
Root Cause ◽  
Production Processes ◽  
Basic Quality ◽  
Quality Tools

AbstractThe tools for quality management are used for quality improvement throughout the whole Europe and developed countries. Simple statistics are considered one of the most basic methods. The goal was to apply the simple statistical methods to practice and to solve problems by using them. Selected methods are used for processing the list of internal discrepancies within the organization, and for identification of the root cause of the problem and its appropriate solution. Seven basic quality tools are simple graphical tools, but very effective in solving problems related to quality. They are called essential because they are suitable for people with at least basic knowledge in statistics; therefore, they can be used to solve the vast majority of problems.

The Impact of Quality Standards on the Business Performance of Small, Medium and Micro-Sized Enterprises in Kwazulu-Natal: Selected Cases in the Durban Metropolitan Area

2021 ◽  
Author(s):  
Phindile B. Chili ◽  
Noluthando S. Matsiliza
Keyword(s):  
Quality Management ◽  
Small Business ◽  
South African ◽  
Business Performance ◽  
Quality Standards ◽  
National Standards ◽  
Management Systems ◽  
The South ◽  
Quality Management Systems ◽  
Small Business Performance

In the last decade, scholars showed an interest in alluding to compliance as a necessity to support small business performance in the last decades. Over the years, organisations have been frequently criticised for failing to comply with the quality standards such as the South African National Standards (SANS) 9001/ISO 9001 require effective implementation of Quality Management Systems and SANS 342, which provides specifications for diesel fuel products. Quality standards matrix adopted by the South African Bureau of Standards (SABS) is frequently used as a set of detailed specifications, requirements, various guidelines and characteristics to assure that the product, service or process is fit for purpose. Even though public and semi-autonomous institutions understand the value of subscribing and complying with quality standards, there is still a gap in the literature regarding the enforcement and compliance of quality standards in small business practices. There is a relationship between the adoption of quality standards and business excellence. Government can tap on the competitiveness of small, medium and micro-sized enterprises (SMMEs) and address their challenges and barriers that limit SMMEs to acquisition and compliance of statutory quality management systems.

The Project Management Discipline

2006 ◽  
pp. 48-58
Author(s):  
Daniel M. Brandon
Keyword(s):  
Project Management ◽  
Project Managers ◽  
Professional Organizations ◽  
The World ◽  
Management Discipline

Professional organizations that have developed around the world to foster the project management discipline (Morris, 2001) have recognized that a distinct skill set is necessary to ensure successful project managers, and these organizations are devoted to assisting their members develop, improve, and keep these skills current (Boyatzis, 1982; Caupin, Knopfel, & Morris, 1998). In this chapter, I discuss the methods, techniques, and standards that these organizations have formalized.

scholarly journals The significance of anthropochory in Hercinothrips femoralis (Thysanoptera: Thripidae) – Short Communication

2019 ◽  
Vol 55 (No. 4) ◽  
pp. 261-264
Author(s):  
Martin Štefánik ◽  
Martina Zvaríková ◽  
Rudolf Masarovič ◽  
Peter Fedor
Keyword(s):  
Crucial Role ◽  
Short Communication ◽  
First Record ◽  
Passive Transport ◽  
Preliminary Results ◽  
Introduction Pathway ◽  
High Tatra Mts ◽  
Tatra Mts

After the first record of the banded greenhouse thrips, Hercinothrips femoralis (Reuter, 1891) in Slovakia in 2008, a peculiar occurrence in an extreme subalpine environment of Podbanské (High Tatra Mts.), Slovakia, during the summer of the same year was observed. Since this species of exotic thrips is known to be almost sedentary, the mode of dispersal was hypothesized to be related to passive transport via weather currents. According to our observations of unintentional dispersal a test was conducted to research a previously unidentified introduction pathway of this species. Our preliminary results show that passive transport by humans plays a crucial role in the dispersal of H. femoralis.

Modern Production Process: the Concept, Types and Management in Terms of Quality

2015 ◽  
Vol 4 (4) ◽  
pp. 18-22 ◽  
Author(s):  
Баурина ◽  
Svetlana Baurina
Keyword(s):  
Quality Management ◽  
Production Process ◽  
Production Processes ◽  
Key Points ◽  
Per Se ◽  
Management Functions

The paper concentrates on the production process per se, reveals its very essence, and considers in detail the various types of production processes. Also substantiated are the key points of the main management functions within the processes of production and maintenance from the standpoint of quality management.

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