Research Review of OWOM
2012 ◽
pp. 208-224
Keyword(s):
Internet has been an important communication tool. The population of netizens has become the largest all over the world. Online shopping is regarded as a fashion in china. Online word-of-mouth has significant influences on shopping. Chinese researchers did researches on OWOM (Online Word-of-Mouth), discussed the connotation, communication process and communication effect, and practical application, and put forward some managerial suggestions. This chapter reviews those researches, summarizes and describes the future research direction and hope that it can instruct and contribute Chinese researchers.
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2012 ◽
Vol 472-475
◽
pp. 3023-3028
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2018 ◽
Vol 21
(3)
◽
pp. 249-313
2013 ◽
Vol 12
(5)
◽
pp. 641-664
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2021 ◽
pp. 100002
2016 ◽
Vol 28
(2)
◽
pp. 139-170
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2017 ◽
Vol 7
(2)
◽
pp. 136
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