Public Administrations and Citizens 2.0

Author(s):  
Alessandro Lovari ◽  
Lorenza Parisi

The aim of this chapter is to describe how the use of social media, especially the use of social network sites, is influencing public communication strategies and online users’ interactions. We conducted an exploratory analysis of the prevalent use of Facebook pages by Italian municipalities examining the characteristics of the online interactions emerging in the communication strategies of four Italian provincial capitals: Rimini, Reggio Emilia, Modena, and Venezia. We compared the four municipality pages on Facebook looking at the number of users, age composition, and gender. Then we carried out a content analysis to describe the prevalent kinds of posts published in the municipality Walls on Facebook. We concluded that Italian municipalities are now adopting different communication strategies on Facebook: each municipality proposes a particular content mix that creates a specific communication flow addressed toward citizens.

First Monday ◽  
2020 ◽  
Author(s):  
Laura March

Online review platforms — such as Facebook Pages, Yelp, and Google Reviews — host millions of user-generated posts. Some reviewers choose to use these platforms to share political opinions and calls for activism. One example of this phenomenon, UNC–Chapel Hill’s “Silent Sam” Confederate statue review page on Facebook, provides an opportunity to examine comments from users asserting their pro-statue and anti-statue opinions. While protestors removed the statue in August 2018, its unofficial page (and its posts) remains visible online and continues to garner new “reviews” after the monument’s physical removal. This study analyzes the engagement publicly visible on Silent Sam’s Facebook reviews. Despite the large volume of research on social network sites, the author is unaware of any studies of activist posts on online review spaces. Discovering the most prevalent claims made in pro-Confederate posts will help educators, activists, online moderators, and creators of Terms of Service agreements determine where they can (and should) respond to racist rhetoric.


2017 ◽  
Vol 2 (2) ◽  
pp. 115-126
Author(s):  
Pengiran Hajah Siti Norainna Bt Pengiran Haji Besar

ABSTRACT: The social media comprises of diverse applications with different main functions configurations and characteristics. This paper is to gain insight into the potential use of social media in the context of higher education and particularly into the teacher use of Facebook in their teaching. The literature review presented in this paper begins by synthesizing the definition and types of social media and exploring its characteristic as well as critically interrogating related studies as to how social media, particularly Facebook, is being used in order to connect learners and support teachers teaching. It can be concluded that social media comprises of diverse applications with different main functions configurations and characteristics. The most prevalent and high profile social media is SNSs (Social Network Sites), for example Facebook, that has proved its ability to assist education through numbers of studies which show its benefits in education, but then, again at the same time, has its own drawback if it is not used effectively in an educational context. Accordingly, more studies are needed pertaining the Facebook and its implication in order to examine students-teacher interaction and students’ engagement.KEY WORD: Social Media; Facebook; Implementation; Teachers Teaching; Higher Education. ABSTRAKSI: “Media Sosial dan Perlaksanannya di Pengajian Tinggi”. Media sosial terdiri daripada pelbagai aplikasi dengan ciri-ciri utama fungsi dan konfigurasi yang berlainan. Kertas ini adalah untuk mendapatkan maklumat tentang potensi penggunaan media sosial dalam konteks pendidikan tinggi dan terutamanya penggunaan Facebook dalam pengajaran guru. Kajian literatur dalam kertas ini bermula dengan mensintesis definisi dan jenis media sosial dan meneroka ciri-cirinya secara kritikal yang berkaitan tentang bagaimana media sosial, terutamanya Facebook, digunakan dalam menyokong pengajaran guru dan pembelajaran pelajar. Dapat disimpulkan bahawa media sosial terdiri daripada pelbagai aplikasi dengan fungsi dan ciri-ciri yang berbeza. Penggunaan media sosial yang tertinggi adalah SNSs (Social Network Sites), sebagai contoh Facebook, yang telah membuktikan keupayaan untuk membantu pendidikan melalui beberapa kajian terdahulu yang mana ia menyenaraikan faedah-faedahnya dalam pengajaran dan pembelajaran, tetapi pada masa yang sama, sosial media mempunyai kelemahan sendiri jika ia tidak digunakan dengan berkesan dalam konteks pendidikan. Oleh itu, lebih banyak kajian diperlukan berkenaan dengan Facebook dan perlaksanaannya untuk mengkaji interaksi pelajar-guru dan penglibatan pelajar.KATA KUNCI: Media Sosial; Facebook; Perlaksanaan; Pengajaran Guru; Pendidikan Tinggi.About the Author: Pengiran Dr. Hajah Siti Norainna bt Pengiran Haji Besar is a Lecturer at the APB UBD (Academy of Brunei Studies, University of Brunei Darussalam), Jalan Tungku Link, BE 1410, Negara Brunei Darussalam. For academic interests, the author is able to be contacted via her e-mail address at: [email protected] to cite this article? Haji Besar, Pengiran Hajah Siti Norainna bt Pengiran. (2017). “Social Media and its Implementation in Higher Education” in MIMBAR PENDIDIKAN: Jurnal Indonesia untuk Kajian Pendidikan, Vol.2(2), September, pp.115-126. Bandung, Indonesia: UPI [Indonesia University of Education] Press, ISSN 2527-3868 (print) and 2503-457X (online). Chronicle of the article: Accepted (January 30, 2017); Revised (May 20, 2017); and Published (September 30, 2017).


2017 ◽  
Vol 33 (1) ◽  
pp. 1-28 ◽  
Author(s):  
Roger S. Debreceny ◽  
Tawei Wang ◽  
Mi (Jamie) Zhou

ABSTRACT This paper examines both the opportunities and limitations in the use of social media for accounting research. Given the dynamic nature of social media and the richness of the context, there are opportunities for researchers to directly observe communication and information exchanges, typically within the context of an observable social network. The paper provides an overview of the characteristics of four commonly used social network sites (SNSs): Facebook, Twitter, LinkedIn, and StockTwits. The data collection details, opportunities, and limitations are set out. The paper also provides illustrative examples of codes that a researcher might employ to extract information from the SNSs. To provide a comparison of accounting-relevant interactions, the paper measures the extent of posts on StockTwits, Twitter, and Facebook for a random sample of corporate announcements.


2020 ◽  
Vol 10 (1S) ◽  
pp. 100S-115S
Author(s):  
Arianna Mainardi ◽  

This article engages with the current debate on feminisms and digital media by looking at the tension between individualism and collective action. Drawing on an empirical research project involving girls, carried out in Italy and focusing on female processes of subjectivation in a postfeminist new media context, it will discuss constraints and opportunities shaped by the everyday use of social media. The article places itself in the latest trend of cyberfeminist studies, by analysing friendship relationships developed among girls in and through digital media. It also looks at how the mediated nature of social network sites offers room for the building of alliances among girls, and how this challenges online and offline gender norms. In doing so, the article reflects on the way female relationships change and are reworked in digital culture, thus giving a new meaning to the feminist concept of sisterhood.


2017 ◽  
Vol 8 (1) ◽  
pp. 30-49 ◽  
Author(s):  
Rosa Borge Bravo ◽  
Marc Esteve Del Valle

Use of social media by political parties has become a part of their communication strategies. In Catalonia, where around 20% of Internet users obtain political information through Facebook and Twitter, parties use these channels widely. This article has examined 814 posts, 5,772 comments, 52,470 likes and 25,907 shares from the official Facebook pages of Catalan parties in order to ascertain the relevance of the classical party characteristics (party size, level of institutionalization, centralization of decision-making, position at the ideological cleavages) on how parties and their followers behave on Facebook. The data sustain that the characteristics of Catalan parties have an influence on their posting behaviour on Facebook, and mould the reactions (comments, likes and shares) of their Facebook followers to these posts. The results further show that small and new parties achieve greater engagement than bigger and more institutionalized parties.


Author(s):  
Jade Sleeman ◽  
Catherine Lang ◽  
Eva Dakich

With the increased focus on the use of digital platforms to facilitate teaching and learning comes the challenge of creating connections between international students and their new classmates. The use of social media in higher education may be one avenue that can enable not only learning but also social connections between students to improve the international study experience and sense of community. This article reports on the findings of a small survey study at an Australian university, which demonstrate that the majority of international students surveyed had greater prior experience with social network sites for personal and educational use rather than wikis, blogs, and discussion forums, which are often used in institutional settings. Furthermore, the results suggest that the educational use of social network sites led many participants to add new classmates as profile friends. These findings have implications for the choice of digital platforms for pedagogical use of social media and how that may impact on the teaching of international students in higher education for making connections.


2016 ◽  
Vol 8 (2) ◽  
pp. 128
Author(s):  
Salvador Madrigal Moreno ◽  
Gerardo Gabriel Alfaro Calderón ◽  
Flor Madrigal Moreno

<p>Social media marketing (SMM) is a reality in contemporary society. This research presents a review of the literature on the phenomenon of SMM to establish the challenges and opportunities social media faces. Subsequently, the digital inclusion in Mexico is discussed roughly focusing on the situation of SMM in the organization in Morelia. The purpose of this paper is to contextualize the use of social media and establish the challenges and opportunities of inclusion in communication strategies and marketing in the organization in Morelia. It is confirmed that the contemporary society has established the conditions to implement properly social media marketing in Morelia.</p>


2020 ◽  
Vol 1 (01) ◽  
pp. 11-20 ◽  
Author(s):  
Abdul - Basith

Social media is web-based application that allows users to communicate, collaborate, and share resources with other people. Both being easy to access and easy to use make social media become an effective way to communicate and exchange ideas. Students can use social media to keep up with their friends, to stay up-to-date with news and current events, to fill up spare time, to find entertaining content, and to share opinions. The use of social media becomes famous for the students nowadays. Thus, the popularity of the social media among students can be used as a tool in language teaching. One of the famous social media is Instagram. Instagram is a social network that enables its users to take pictures and videos, and share them publicly or privately on the application, as well as through a variety of other social network. Through Instagram the students can post their photos or videos that can be commented by viewers. By using Instagram, teachers are offered great opportunity to develop classroom activities creatively. This paper will give an overview of the use of Instagram in teaching writing recount text in senior high school students.


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