Societal-Level Cross-Functional Matrix Management
Keyword(s):
The challenges around adapting to social ecosystems with less work, in a time of a disruptive Fourth Industrial Revolution (4IR), may be partially mitigated with a macro societal-level matrix management approach, with artificial-intelligence support. This concept suggests that human workers may engage with various cross-functional teams on various projects, so they would have both a basic supervisor based on function, and various other project leads to whom they report in a dotted-line way. This work highlights how this structure aligns with contemporary work culture and technologies and explores some possible implications of this approach.
2020 ◽
Vol 31
(3)
◽
pp. 347-363