Reorganizing Information Technology Services in an Academic Environment

2000 ◽  
pp. 214-232
Author(s):  
Marcy Kittner ◽  
Craig Van Slyke
Keyword(s):  
Information Technology ◽  
Private University ◽  
Organizational Restructuring ◽  
Chief Academic Officer ◽  
Advantages And Disadvantages ◽  
Information Technology Services ◽  
Technology Services ◽  
It Support ◽  
Available Technology ◽  
The University

Primarily due to ongoing changes in available technology and financial constraints at a four-year, private university, the Information Technology Department has gone through several iterations of organizational restructuring over the last ten years. The need for IT support for both the academic side of the University and the administrative side has been met by two different structures during this time. At times, the technology needs for the entire University have been supported by one common department that reports directly to the President. At other times, the support has been provided by two separate departments-the academic side reporting to the Chief Academic Officer (CAO) and the administrative side reporting to the CFO. Because of advantages and disadvantages of each of these structures and turnover of the President, CFO and CAO positions, the use of these two structures has alternated several times. The most recent president has emphasized a technology-friendly and up-to-date campus as one of his primary goals. This emphasis precipitated an analysis of the existing systems with recognition of the need to keep IS strategies in line whether supported by one department or two.

Reorganizing Information Technology Services in an Academic Environment

2000 ◽  
pp. 124-147
Author(s):  
Marcy Kittner ◽  
Craig Van Slyke
Keyword(s):  
Information Technology ◽  
Private University ◽  
Organizational Restructuring ◽  
Chief Academic Officer ◽  
Advantages And Disadvantages ◽  
Information Technology Services ◽  
Technology Services ◽  
It Support ◽  
Available Technology ◽  
The University

Primarily due to ongoing changes in available technology and financial constraints at a four-year, private university, the Information Technology Department has gone through several iterations of organizational restructuring over the last ten years. The need for IT support for both the academic side of the University and the administrative side has been met by two different structures during this time. At times, the technology needs for the entire University have been supported by one common department that reports directly to the President. At other times, the support has been provided by two separate departments-the academic side reporting to the Chief Academic Officer (CAO) and the administrative side reporting to the CFO. Because of advantages and disadvantages of each of these structures and turnover of the President, CFO and CAO positions, the use of these two structures has alternated several times. The most recent president has emphasized a technology-friendly and upto- date campus as one of his primary goals. This emphasis precipitated an analysis of the existing systems with recognition of the need to keep IS strategies in line whether supported by one department or two.

Reorganizing Information Technology Services in an Academic Environment

2006 ◽  
pp. 49-66
Author(s):  
Marcy Kittner ◽  
Craig Van Slyke
Keyword(s):  
Information Technology ◽  
Financial Constraints ◽  
Private University ◽  
Academic Environment ◽  
Organizational Restructuring ◽  
Information Technology Services ◽  
Technology Services ◽  
Available Technology

This case looks at ongoing changes in available technology and financial constraints at a four-year, private university, and how the Information Technology Department has gone through several iterations of organizational restructuring over the last 10 years.

Brave new world: The challenges in transforming information technology services

2021 ◽  
pp. 204388692199481
Author(s):  
Ilan Oshri ◽  
Tim Jaffray
Keyword(s):  
Information Technology ◽  
External Support ◽  
It Services ◽  
Call To Action ◽  
Internal Resources ◽  
Information Technology Services ◽  
The Status ◽  
Technology Services ◽  
The University ◽  
The City

The Chief Digital Officer for the University of Auckland, Stephen Whiteside, was deep in thought. It was mid-2014, and he contemplated the strategic significance of IT services to the organisation and the importance of its role in ‘determining the future’, as well as the gravity of decision making that would essentially pave the way to more effective and efficient support services. His office overlooked Albert Park, situated on the remains of Ranipuke, a volcanic cone in the centre of the city. The picturesque setting symbolised a 140-year-old, time-honoured sanctuary for Aucklanders. As he surveyed the manicured lawns and flower beds – with the elaborate fountain (1882) in view – he was struck by the serenity and permanence of the setting. For a moment, he considered maintaining the status quo within Information Technology Services. It had, after all, successfully delivered an organisational-wide service for decades. Albert Park had also been home to military barracks in the mid 1800s, where troops had been stationed for more than 20 years. Perhaps, a call to action would be better: to mobilise internal resources and embark on transformation. As he mulled over these alternatives, a third option came to mind: sourcing external support in this endeavour. He was still undecided as he gazed out of the window. He wondered which of these alternatives would deliver the best results and critically, which of them would stand the test of time.

scholarly journals Perencanaan Arsitektur Teknologi Informasi Kelurahan Babau Menggunakan TOGAF ADM

2021 ◽  
Vol 12 (2) ◽  
pp. 116
Author(s):  
Yohanes Hugo Maur ◽  
Andi Wahju Rahardjo Emanuel
Keyword(s):  
Information Technology ◽  
Enterprise Architecture ◽  
Business Processes ◽  
Administrative Services ◽  
Information Technology Services ◽  
Technology Services ◽  
Performance Problem ◽  
Advanced Information Technology ◽  
Further Development

Abstract. Information technology architecture planning for Baubau Village using TOGAF ADM. Babau Village is a village located in Kupang Regency, East Nusa Tenggara Province. Currently, Babau Village has implemented information technology as a centre for information and administrative services. To improve the quality of service to the community, existing information technology needs to be further developed because the amount of information in the system will continue to increase along with population growth. The problem faced if information technology is not developed is a system performance problem. For further development to be more focused, research on an information technology architecture design for Babau Village. The design using TOGAF ADM is a blueprint and a roadmap for the development of advanced information technology services. The aim is that the existing business processes within the Babau Village related to information and administrative services continue to develop according to the needs of the community and the organizational management of Babau Village.Keywords: enterprise architecture planning, TOGAF, ADM, Babau VillageAbstrak. Kelurahan Babau adalah sebuah kelurahan yang terletak di Kabupaten Kupang, Provinsi Nusa Tenggara Timur. Saat ini Kelurahan Babau sudah menerapkan teknologi informasi sebagai pusat pelayanan informasi dan administrasi. Demi meningkatkan kualitas pelayanan kepada masyarakat, teknologi informasi yang ada perlu dikembangkan lebih lanjut karena jumlah informasi yang ada dalam sistem akan terus meningkat seiring pertumbuhan jumlah penduduk. Masalah yang dihadapi apabila teknologi informasi tidak dikembangkan ialah masalah kinerja sistem. Agar pengembangan tahap lanjut lebih terarah, penelitian mengenai sebuah perancangan arsitektur teknologi informasi untuk Kelurahan Babau. Perancangan yang menggunakan TOGAF ADM tersebut merupakan blueprint dan juga roadmap untuk pengembangan pelayanan teknologi informasi tahap lanjut. Tujuannya ialah proses bisnis yang ada didalam Kelurahan Babau terkait pelayanan informasi dan administrasi terus berkembang sesuai dengan kebutuhan masyarakat dan pengurus organisasi Kelurahan Babau.Kata Kunci: arsitektur teknologi informasi, TOGAF, ADM, Kelurahan Babau

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