Franchising and Information Technology

Author(s):  
Ye-Sho Cehn ◽  
Robert Justis ◽  
P. Pete Chong

According to Justis and Judd (1998), franchising is defined as “a business opportunity by which the owner (producer or distributor) of a service or a trademarked product grants exclusive rights to an individual for the local distribution and/or sale of the service or product, and in return receives a payment or royalty and conformance to quality standards. The individual or business granting the business rights is called the franchisor, and the individual or business granted the right to operate in accordance with the chosen method to produce or sell the product or service is called the franchisee.” Although the business of the franchisor is usually larger than the “satellite small businesses” of the franchisees, most franchisors manage mostly small and medium-size enterprises (Stanworth, Price, and Purdy, 2001). The U.S. Small Business Administration (SBA) recognizes this fact and sponsors various seminars in franchising, for example, business plan and raising capital, through regional Small Business Development Centers (Thomas and Seid, 2000). In addition, SBA sets up programs specifically designed for franchises (for example, Franchise Registry Web site: www.franchiseregistry.com) to streamline the review process for SBA loan applications (Sherman, 1999) and provide special incentives for franchisees to open locations in economically depressed areas (Thomas and Seid, 2000).

1983 ◽  
Vol 8 (1) ◽  
pp. 41-51 ◽  
Author(s):  
George T. Solomon ◽  
K. Mark Weaver

Since the inception of the Small Business Institute (SBI) Program in 1972, the U.S. Small Business Administration (SBA) has conducted numerous client reaction and/or perceived value analysis evaluations. However, both the SBA and the Office of Management and Budget (OMB) were more interested in evaluating the objective utility and economic impact of the SBI Program. This article shares with the readers the results of the first national pilot survey of the Economic Impact of the SBI Program on client small businesses. This initial study not only examined the economic impact of the SBI Program but also introduced and tested new methodologies which might be useful in developing a generally accepted technique to collect and analyze the level of economic impact on client businesses assisted by the SBI program. The results of the study indicate that those small businesses receiving counseling assitance from the SBI Program showed more positive increases in their employment and financial profiles than comparable small businesses. Finally, the scope and depth of the SBI consultant teams recommendations directly affected the level and intensity of the positive changes.


Author(s):  
Ye-Sho Chen ◽  
Grace Hua ◽  
Bob Justis

Franchising is “a business opportunity by which the owner (producer or distributor) of a service or a trademarked product grants exclusive rights to an individual for the local distribution and/or sale of the service or product, and in return receives a payment or royalty and conformance to quality standards. The individual or business granting the business rights is called the franchisor, and the individual or business granted the right to operate in accordance with the chosen method to produce or sell the product or service is called the franchisee.” (Justis & Judd, 2002) Information technology (IT) has been widely used in today’s businesses. In his best seller, Business @ the Speed of Thought, Bill Gates (1999) wrote: “Information Technology and business are becoming inextricably interwoven. I don’t think anybody can talk meaningfully about one without talking about the other.” Thus, to see how IT is used in franchising, one needs to know how franchising really works. The objective of this paper is to propose an attention-based IT infrastructure that can cultivate the relationship building between the franchisors and their franchisees which will ultimately lead to the success of the franchise organizations.


Author(s):  
Gabriel E Warren ◽  
Lynn Szostek

Small businesses are vital to the health of the U.S. economy, as they account for approximately 50% of all jobs and 99% of all firms. Historically, there has been a problem with small businesses being able to sustain their operations beyond 10 years. According to the U.S. Small Business Administration, when averaged across all industries, approximately 75% of new businesses failed within the first 5 years. The purpose of this multiple case study was to explore the business strategies some small business owners use to sustain their company beyond 10 years of operation. Data were gathered through semistructured interviews and a review of financial documents with a purposive sample of eight small business owners. Transcript reviews and member checking were completed to assure credibility and trustworthiness. Based on the methodological triangulation of the data sources collected, four emergent themes were identified after completing the data analysis: (a) building relationships, (b) finding your passion, (c) enhancing business knowledge, and (d) ensuring financial management. Small business leaders and their stakeholders may use the findings to advance the evolution of sustainable business models that meet the needs of small business owners.


Author(s):  
Ю. Нормова ◽  
Yu. Normova

The article discusses the place and role of small businesses in the United States of America and China. The results of the study of the current level of development of the small business sector and its support in these countries, including statistical indicators of entrepreneurship development, are presented. The study is based on the analysis of support tools for small businesses. Key features of the small business system are highlighted. The state program supports it. The main directions and program activities focused on small business development are analyzed. Special attention is paid to monitoring the activities of the Small Business Administration, measures to support entrepreneurs, state financial assistance to small businesses, and sources of funding. Based on the analysis carried out, basic state programs and the territorial infrastructure of small business support were noted, and the high socio-economic orientation of small businesses was noted.


Author(s):  
Ye-Sho Chen ◽  
Bin Zhang ◽  
Bob Justis

Franchising is “a business opportunity by which the owner (producer or distributor) of a service or a trademarked product grants exclusive rights to an individual for the local distribution and/or sale of the service or product, and in return receives a payment or royalty and conformance to quality standards. The individual or business granting the business rights is called the franchisor, and the individual or business granted the right to operate in accordance with the chosen method to produce or sell the product or service is called the franchisee.” (Justis & Judd, 2002)


2021 ◽  
pp. 0739456X2110282
Author(s):  
Maria Watson

Local businesses are important for recovering communities, yet program analyses of the effectiveness of Federal disaster loans—particularly for businesses—are limited and contradictory. This study looks at the role U.S. Small Business Administration (SBA) Disaster Loans played in the long-term survival of small businesses in Galveston County, Texas after the 2008 Hurricane Ike. This research uses quasi-experimental design, matching methods, and conditional logistic regression to tease out the effect of the loan from potential confounding factors. The results show that businesses that received a disaster loan were significantly more likely to survive than their controls, and businesses that moved were also more likely to survive.


2019 ◽  
pp. 43-54
Author(s):  
Hazem Hanbal ◽  
◽  
Saad Metawa ◽  

Globally, Small and Medium Size Enterprises (SMEs) are considered the main contributors to economic activities. In the European Union, SMEs account for around 67 percent of the overall employment by the private sector and were considered the cushion that protected the economy during the recent financial crisis in 2008 [2]. While in the USA, and according to the Small Business Administration and Small Business House, SMEs are responsible for more than half of the private sector non-farm GDP of the nation. In the Middle East and North Africa (MENA) region, a recent study by the World Bank revealed that SMEs employ around 40 percent of the workforce in the formal sector (non-agriculture). This number would increase if the informal sector were included. Generally, SMEs are seen as the potential for economic development and a significant source for jobs creation, especially when looking into developing countries. In Egypt, with the declining role of the government being the primary employer until the nineties of last century, and the private sector taking over this role, and the fact that SMEs are the significant portion of the private sector, it is significantly essential to support SMEs for the creation of new jobs, and overall social stability. Constrains facing SMEs are many and are usually different from those facing large businesses. It is also observed that rates of business failure within SMEs are generally higher than with large corporates. This paper aims to seek to identify the reasons behind the failure of SMEs, with a look into the Egyptian and Middle East situations.


2007 ◽  
Vol 21 (6) ◽  
pp. 465-471 ◽  
Author(s):  
Robyn Neeson ◽  
Leo Billington ◽  
Rowena Barrett

Small business training can facilitate business growth. The authors show that a ‘hands-on’ approach can have a direct impact on a business owner's current situation. They consider this in relation to the problem of being unable to find the right staff, demonstrating that a programme such as the one they describe enables learning and addresses the lack of time and resources faced by many small business owner-managers. Such programmes also accommodate the style, pace and circumstances of the individual learner. This has a number of implications for the delivery of training to small business owner-managers.


1983 ◽  
Vol 7 (4) ◽  
pp. 19-26 ◽  
Author(s):  
Henry Wichmann

The Small Business Administration (SBA) estimates that small businesses represent 97 percent of all businesses in the United States [5, p. 1]. The SBA defines a small business as “one that is not dominate in its field.” While the ma and pa shops fall within this definition, much larger firms are considered small under SBA criteria. The owner-managers of these small firms face unique problems—success or failure is keyed to solving these problems. Each year in the United States, some 500,000 new businesses start and 400,000 businesses discontinue operations [1, p. 47]. These discontinuances are not all due to business failure (a bankrupt firm). Some small firms are merged with larger companies, while the spark of life leaves other small firms because the owner retires without a son or daughter to take over the reins of leadership. The purpose of this article is to aid small business managers by (1) reviewing the process of beginning a business, (2) identifying some of the attributes that characterize a successful or unsuccessful small business, and (3) discussing small firms’ problems common to the frontier states of Alaska and Wyoming.


2015 ◽  
Vol 27 (2) ◽  
Author(s):  
Andrea Schertler ◽  
Carsten Hubensack ◽  
Andreas Pfingsten

AbstractWe investigate whether small business clients could use revocable credit lines, firstly, in their cash management and, secondly, as a funding source. Since the medium-size bank that provided our unique sample has the right to call these lines and charges considerably high rates for using them, we argue that these lines are particularly suitable for managing short-term liquidity needs. From our findings on how the line terms (line availability, line limit,


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