Evaluating an ISD Methodology for Software Packages

Author(s):  
Kees van Slooten ◽  
Marcel Bruins

The Software Package Development Methodology (SPDM) is a methodology for developing complex and customizable software packages supporting business processes, especially Enterprise Resource Planning (ERP) software. Two approaches are applied by this chapter. First SPDM will be compared to a method engineering framework. Method engineering is a discipline to construct new methods from parts of existing methods taking into account situational factors. The second approach is the analysis of the results of a questionnaire, asking users of SPDM their opinion on several issues concerning problems and quality of SPDM. The conclusions, after applying both approaches, are quite similar and some recommendations are made for future research.

Author(s):  
Zoonky Lee ◽  
Jinyoul Lee ◽  
Tim Sieber

Enterprise Resource Planning (ERP) is an enterprise-wide package that tightly integrates all necessary business functions into a single system with a shared database. The implementation of ERP entails that business knowledge incorporated in the basic architecture of the software package is transferred into the adopting organization. This article investigates how organizational-specific requirements and technology constraints inherent in the software package interact in this knowledge transfer process. In-depth interviews, process analysis and documentation analysis are used to analyze the early implementation stage of ERP. The results conclude that the visible knowledge in the business process from the ERP package is compulsorily transferred into the organization along with business rules inherent in the process due to the process automation, the cross-functional nature of ERP package and limited flexibility of the package. The results also suggest that organizational adaptive capability of role and responsibility redistribution, development of new types of required knowledge and a different knowledge structure in the organization will internalize these standardized processes into business routines that will give a competitive edge. This article provides a new angle of adopting ERP in an organization, and contributes to a better understanding of competitive advantage based on process knowledge when standardized business processes are implemented in an organization.


2013 ◽  
Vol 572 ◽  
pp. 690-694
Author(s):  
Jia Chen Hou

Enterprise resource planning (ERP) is a system designed to bring processes and resource together by sharing data and information across functional areas. The use of ERP consultancy is becoming essential to the enterprises in China. However, many issues have risen in the process of ERP implementation. This paper aims to investigate the major obstacles in the way of ERP implementation among ERP consultancy and client organisations. It has found that the quality of Chinese consultancy is far from that expected as leading ERP products were not widely mastered by consulting firms. Efficient information system is essential for companies to stay in the competition. However, transparent information flow across functional areas is hard to achieve in China. A good understanding of ERP system and business processes can help Chinese enterprises to ease unrealistic expectations from ERP implementation.


2017 ◽  
Vol 1 (2) ◽  
pp. 195-207
Author(s):  
Ruby Ketsiama Meijer P ◽  
Hendra Gunawan

This study aims to examine the effect of enterprise resource planning implementation on the performance of manufacturing companies moderated by the size of companies listed on the IDX period 2013-2015. Company size is seen through sales and total assets.  Samples were taken by using purposive sampling and meeting the sample criteria.  The analysis technique used in this research is multiple regression analysis.  The results show that the implementation of enterprise resource planning significantly affects the company's performance is reinforced by high sales level and also affect the company's performance significantly reinforced by a large asset. The high sales and total assets can improve the performance of companies implementing ERP.  Both of these factors have a significant influence.  The results of this study are expected to add to the research literature on the factors that strengthen the performance of manufacturing companies that implement ERP. Future research can change the size of the company viewed from the income or the number of employees.Keywords: Enterprise performance, enterprise resource planning, sales, total assets


2012 ◽  
Vol 6 (2) ◽  
pp. 140
Author(s):  
Putu Wuri Handayani ◽  
J.W. Saputro ◽  
Achmad Nizar Hidayanto ◽  
Indra Budi

Usaha Kecil dan Menengah (UKM) di Indonesia telah dapat berkontribusi terhadap PDB (Produk Domestik Bruto) nasional sebesar 55.56% berdasarkan data Biro Perencanaan Kementerian Negara Koperasi dan UKM Republik Indonesia, pada tahun 2008. Untuk memperluas pangsa pasar dan meningkatkan daya saing UKM, UKM membutuhkan suatu aplikasi yang dapat mengintegrasikan dan mengotomatisasi proses bisnis UKM. Aplikasi ERP dapat menjadi salah satu solusi untuk UKM dikarenakan keuntungan yang dapat diberikan seperti memberikan informasi dengan waktu respon yang cepat, meningkatkan interaksi antar bagian dalam suatu organisasi, meningkatkan pengelolaan siklus pemesanan barang, dsb. Beberapa isu kritis yang dihadapi oleh UKM adalah terbatasnya dana dan kapabilitas teknologi informasi yang dimiliki. Dalam memahami kebutuhan layanan yang diperlukan oleh UKM untuk aplikasi ERP dan untuk menyediakan arahan bagi UKM serta menanggapi kurangnya riset ERP di Indonesia maka riset ini bertujuan untuk menggambarkan peta rencana jangka panjang dari agenda riset ERP yang akan dilakukan untuk UKM di Indonesia. Small and Medium Enterprises (SMEs) in Indonesia has been able to contribute to the GDP (Gross Domestic Product) of 55.56% based on national data Planning Bureau of the Ministry of Cooperatives and SMEs of the Republic of Indonesia, in 2008. To expand market share and improve the competitiveness of SMEs, SMEs need an application that can integrate and automate business processes of SMEs. ERP applications can be one solution for SMEs because of the advantages that can be provided such as providing information with fast response time, increase the interaction between the departments of an organization, improving the management of ordering goods cycle, etc. Some of the critical issues faced by SMEs are the limited funds and information technology capabilities they have. In understanding the needs of the services required by SMEs for ERP applications and to provide guidance for SMEs and response to the lack of research about ERP in Indonesia, this research aims to describe the long-term plan maps of the ERP's research agenda that will be made for SMEs in Indonesia.


Author(s):  
Vu Quoc Thong

Identifying factors defining the effectiveness of integrated AIS in the Enterprise Resource Planning (ERP) environment is really a challenging task. In our research, the effectiveness of integrated AIS in ERP is presented in the form of a Balanced Scorecard (BSC) model. This study analyzes data collected from 178 Vietnamese garment companies with AIS in an ERP environment. Then, Cronbach’s Alpha test and exploratory factor analysis (EFA) are conducted to assess the reliability of variables. The result identifies 28 variables from Vietnamese garment companies’ managers view grouped into 4-dimensional constructs of the BSC model that define the effectiveness of integrated AIS in an ERP environment. The conclusion on garment companies’ AIS evaluation factors paves the way for future research on other Vietnamese industries’ AIS evaluation in an ERP environment.


2002 ◽  
Vol 16 (s-1) ◽  
pp. 99-113 ◽  
Author(s):  
Sally Wright ◽  
Arnold M. Wright

Enterprise Resource Planning (ERP) systems inherently present unique risks due to tightly linked interdependencies of business processes, relational databases, and process reengineering. Knowledge of such risks is important in planning and conducting assurance engagements of the reliability of these complex computer systems. Yet, there is little empirical evidence on this issue. To examine this topic, a semi-structured interview study was conducted with 30 experienced information systems auditors (from 3 of the Big 5 firms) who specialize in assessing risks for ERP systems. This approach allowed us to obtain detailed information about participants' views and client experiences. The results indicate that the implementation process of ERP systems has an important impact on system reliability. Further, interviewees identified a number of common implementation problems (e.g., improperly trained personnel and inadequate process reengineering efforts) that result in heightened risks. Interviewees also reported that ongoing risks differ across applications and across vendor packages. Finally, in providing assurance on ERP systems participants overwhelmingly indicate a focus on testing the process rather than system output.


2004 ◽  
Vol 18 (2) ◽  
pp. 79-105 ◽  
Author(s):  
Andreas I. Nicolaou

Research indicates that successful adoption of information technology to support business strategy can help organizations gain superior financial performance. The recent wave of enterprise-wide resource planning systems adoptions is a significant commitment of resources and may affect almost all business processes. This study examines the effect of adoption of enterprise systems on a firm's long-term financial performance. A large-scale data identification and collection method compared the financial data of 247 firms adopting enterprise wide systems with a matched control group of firms cross-sectionally and longitudinally before and after adoption. A number of implementation characteristics were also measured and their effects assessed. The results show that firms adopting enterprise systems exhibit higher differential performance only after two years of continued use. Furthermore, controlling for implementation characteristics as vendor choice, implementation goal, modules implemented, and implementation time period, helped explain the financial performance effects of enterprise resource planning system use. These results provide important insights that complement extant research findings and also raise future research issues.


Author(s):  
Muhammad Shaikh ◽  
Libi Shen

Enterprise resource planning (ERP) systems are considered, by many, to be extremely solid, while giving organizations the ability to quickly capture and manage data across diverse sectors. Because the successful employment of an ERP system depends upon skillful implementation, specific factors contributing to successful ERP implementation are essential. What are the critical factors in the implementation of ERP system? How do company administrators and IT professionals perceive the critical successful factors for the effective implementation of the ERP? How are critical successful factors defined? How do IT professionals perceive the influence of critical factors on the effective implementation of ERP in a Phoenix company? In this chapter, the critical successful factors in the implementation of ERP systems will be explored. A single case study was conducted, and the interview data were gathered from 15 IT professionals in a Phoenix, Arizona company. Problems, solutions, recommendations, and future research direction will be presented.


Author(s):  
Rima Shishakly

Implementing Enterprise Resource Planning (ERP) is one of the major IT innovations in this decade. ERP solutions seek to integrate and modernize business processes and their associated information and work flows. Nonetheless, ERP usage in educational management is still new. Educational institutions for various appropriate factors have begun to implement this technology. The school ERP enterprise solution system offers complete school management software, which covers all the functions related to the smooth functioning of school activities. This chapter provides a complete analysis of ERP solutions in the educational sectors and focuses on ERP usage and utilization in the United Arab Emirates (UAE) public (government) schools.


Author(s):  
Asmare Emerie Kassahun ◽  
Alemayehu Molla ◽  
Pradipta Sarkar

Despite differences between public and private sectors, business process reengineering (BPR) principles have been widely used in reengineering government processes. This has led to a growing body of literature on government process reengineering (GPR). This chapter presents synthesis and analysis of the literature on government process reengineering from 1997 to 2009. It reviews normative studies that examine the nature and characteristics of government process reengineering, challenges and problems of undertaking government process reengineering, and relationships between government process reengineering and IT-especially enterprise resource planning (ERP)-based E-Government. The review also encompasses the methods, techniques and tools for undertaking GPR; analytical and conceptual GPR models and frameworks; and empirical studies that evaluate GPR implementation outcomes and identify the critical success or failure factors. The chapter summarizes the selected articles in terms of research types, methods, theories, and contexts. Based on the review, areas for future research are defined.


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