Knowledge Sharing Using Web 2.0: Preferences, Benefits and Barriers in Brunei Darussalam's Tertiary Education

Author(s):  
Nurul Afiqah Hj Nor Amin ◽  
Amy Suliza Hasnan ◽  
Nurul Nazira Besar ◽  
Mohammad Nabil Almunawar

The purpose of this paper is to assess the current knowledge sharing processes in tertiary education in Brunei Darussalam and identify the preferred knowledge sharing activities as well as preferred online applications for the purpose. This study also examined the benefits and barriers of using Web 2.0 as a knowledge sharing platform in tertiary education. A descriptive research method is employed, in which quantitative approach was selected to collect data on the use of Web 2.0 tools for knowledge sharing in tertiary education. This study revealed that respondents highly utilize emails and Web 2.0 applications for knowledge sharing, which are normally provided by their host universities as information and knowledge sharing platforms. Web 2.0 applications, especially social networks, are considered good platforms for sharing knowledge. However, there are some concerns in using Web 2.0 applications for knowledge sharing, mainly in term of privacy issues and reliability of information and knowledge shared due to its high risk of collaborators.

Author(s):  
Nurul Afiqah Hj Nor Amin ◽  
Amy Suliza Hasnan ◽  
Nurul Nazirah Besar ◽  
Mohammad Nabil Almunawar

The purpose of this paper is to assess the current knowledge sharing processes in tertiary education in Brunei Darussalam and identify the preferred knowledge sharing activities as well as preferred online applications for the purpose. This study also examined the benefits and barriers of using Web 2.0 as a knowledge sharing platform in tertiary education. A descriptive research method is employed, in which quantitative approach was selected to collect data on the use of Web 2.0 tools for knowledge sharing in tertiary education. This study revealed that respondents highly utilize emails and Web 2.0 applications for knowledge sharing, which are normally provided by their host universities as information and knowledge sharing platforms. Web 2.0 applications, especially social networks, are considered good platforms for sharing knowledge. However, there are some concerns in using Web 2.0 applications for knowledge sharing, mainly in term of privacy issues and reliability of information and knowledge shared due to its high risk of collaborators.


Author(s):  
Nurul Afiqah Hj Nor Amin ◽  
Mohammad Nabil Almunawar ◽  
Amy Suliza Hasnan ◽  
Nurul Nazirah Besar

This paper is aimed to assess the current knowledge sharing processes in tertiary education in Brunei Darussalam. It identifies and examines the preferences, benefits and barriers of knowledge sharing and knowledge sharing platforms utilized in tertiary education. A descriptive research method is employed, in which quantitative approach was selected to collect data on the use of Web 2.0 tools, especially social media, for knowledge sharing in tertiary education in Brunei Darussalam. This study revealed that respondents highly utilize emails and Web 2.0 tools for knowledge sharing, which are normally provided by their host universities as information and knowledge sharing platforms. Web 2.0 tools, especially social media, are considered suitable platforms for sharing knowledge. However, there are some concerns in using Web 2.0 tools for knowledge sharing, mainly in term of privacy issues and reliability of information and knowledge shared due to its high risk of collaborators.


Author(s):  
Nurul Afiqah Nor Amin ◽  
Mohammad Nabil Almunawar ◽  
Amy Suliza Hasnan ◽  
Nurul Nazirah Besar

This chapter assesses the current knowledge creation and sharing processes in Brunei Darussalam's tertiary education. The chapter explains the preferences, benefits, and barriers to knowledge creation and sharing processes in tertiary education. A descriptive research method is used, in which a quantitative approach was selected to collect data. This study revealed that most of the respondents highly utilize emails, learning management system, knowledge system that is provided by the host tertiary institutes and instant text messaging platforms. The benefits of using Web 2.0 are its flexibility and ease of use. Due to these benefits, knowledge sharing utilizing Web 2.0 technologies are used for communication, collaboration, and documentation purposes. However, there are some concerns in using Web 2.0 tools for knowledge sharing, mainly in term of privacy issues and reliability of information and knowledge shared due to its high risk of collaborators.


Author(s):  
Thomas Cochrane ◽  
Roger Bateman

<span>Built on the foundation of four years of research and implementation of mobile learning projects (m-learning), this paper provides an overview of the potential of the integration of mobile Web 2.0 tools (based around smartphones) to facilitate social constructivist pedagogies and engage students in tertiary education. Pedagogical affordances of mobile Web 2.0 tools are evaluated, and student usage and feedback is outlined via an interactive multimedia timeline (using </span><em>YouTube</em><span> videos) illustrating how these mobile Web 2.0 pedagogical affordances have transformed pedagogy and facilitated student engagement in a variety of course contexts. A rubric for evaluating appropriate smartphone choices is provided, and a model for implementing mobile Web 2.0 pedagogical integration is presented.</span>


Author(s):  
Borja Bordel ◽  
Ramón Alcarria ◽  
Marina Pérez-Jiménez ◽  
María Del Mar Sanz Lluch

Author(s):  
Cândida Silva ◽  
Isabel Ramos

The developments of the internet, the proliferation of the use of Web 2.0 tools, and of the technology in general, are leveraging new ways of people to communicate, collaborate, and interact. This new world and new markets, in a daily change, are enabling the emergence of new innovative enterprises and services, taking advantage of the new technologies and of the global network. Cardmobili is a Portuguese start-up company working in the area of mobile services. This company provides a mobile service to manage rewards and membership cards, enabling users to store them in the cloud, while using mobile applications to present them in store, collecting and using the rewards, sharing cards and information with other users and friends in social networks. Cardmobili is linked to merchants’ loyalty management systems, enabling users to access exclusive offers, delivered to their mobile application and web account. The company provides complete services to make any loyalty or membership program mobile: branding, new customer registration, integration of customer account balance, mobile vouchers, coupons and offers, and mobile communication.


The importance of knowledge sharing in healthcare organisations cannot be overemphasised. This is mainly due to the dynamic and sensitive nature of knowledge within the healthcare sector that can assist in caring for the patients and other administrative operations. The absence of knowledge sharing and retention practice in healthcare organisations may result in negative repercussions. Hence, using Actor-Network Theory, the study will investigate and identify the factors influencing the current knowledge sharing taking place within the South African healthcare system. One of the top healthcare organisations was selected for data collection, and a qualitative research method was adopted in this study. The findings revealed the different actors involved in the sharing of knowledge and the networks that enable knowledge sharing and retention. The study also highlights the factors that triggered knowledge sharing.


Author(s):  
Prerna Lal

The emergence of the Internet and Web 2.0 has introduced enormous opportunities for a rising generation of tech-savvy young adults, students, and life-long learners. This chapter examines the various Web 2.0 tools, such as blogs, wikis, RSS (Real Simple Syndication), podcasts, mashups, and social networks, that can help make the online learning environment more interactive and interesting. The chapter provides an overview on the role of Web 2.0-based tools and technologies in providing a comprehensive structure for interactions and interconnections between three key components of a learning environment: the learner, the teacher, and the interface. Furthermore, the chapter explores how these tools can be used in exchanging knowledge, aggregating content, and collaborating with peers in online learning environments.


Author(s):  
Arturo Haro de Rosario ◽  
Carmen Caba Pérez ◽  
María del Mar Sánchez Cañadas

The aim of this chapter is to analyse the use of social communication media and Web 2.0 tools at airports to determine whether these technologies are being used as a means of raising the airports’ visibility, enhancing their level of e-participation and improving corporate dialogue. In addition, the authors seek to determine which variables influence the use and development of these tools. The results obtained reveal a moderate use of Web 2.0 tools by airports, with the most noteworthy finding being their presence in social networks and the use of the latter as channels through which to increase e-participation.


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