scholarly journals Lessons for Effective Government IT Outsourcing

2017 ◽  
Vol 13 (3) ◽  
pp. 80-91
Author(s):  
Scott Winnard
Keyword(s):  
Information Technology ◽  
New Zealand ◽  
Change Management ◽  
Transaction Costs ◽  
Project Success ◽  
It Outsourcing ◽  
Contract Management ◽  
It Projects ◽  
Government Functions ◽  
Long Line

Information technology (IT) tends to be viewed as ancillary to core government functions. Consequently, IT is often outsourced to the private sector. Unfortunately, there is a long line of failed outsourced projects. This article uses two New Zealand case studies, the particularly public failure of the recent school payroll system and the successful introduction of electronic immigration processing, to examine how the design and governance of outsourced government IT projects could be improved. It concludes that an awareness of historic trends is important for project success, that governments need to be more active in combating market based transaction costs and that contract management becomes a core government competency when projects are outsourced. It also argues that better change management and cognisance of design-reality gaps would positively impact the outcomes of future projects.

Reasons Behind IT Project Failure

2013 ◽  
pp. 188-202 ◽  
Author(s):  
Emad Abu-Shanab ◽  
Ashraf Al-Saggar
Keyword(s):  
Information Technology ◽  
Empirical Study ◽  
Project Success ◽  
Time Cost ◽  
It Projects ◽  
Project Failure ◽  
Technology Changes ◽  
It Project ◽  
It Project Failure ◽  
Future Work

Information Technology (IT) projects have high failure and escalation rates because of the nature of domain and the rapid technology changes. It is important to understand the factors causing IT project success or failure. This chapter reviews the literature related to project failure and escalation and concludes with 17 important factors that cause IT projects to fail and 10 factors that contribute to the escalation of projects in time, cost, or scope. The concluded factors are utilized in an empirical study to explore the Jordanian environment and check the rank of these factors as perceived by Jordanian specialists. Conclusions and future work are stated at the end of this chapter.

Contract, Control and 'Presentation' in IT Outsourcing

2002 ◽  
pp. 227-249 ◽  
Author(s):  
Thomas Kern ◽  
Leslie Willcocks
Keyword(s):  
Information Technology ◽  
Theoretical Analysis ◽  
Information Management ◽  
Empirical Data ◽  
Management Practice ◽  
It Outsourcing ◽  
Market Size ◽  
Contract Management ◽  
Legal Nature

Information technology (IT) outsourcing continues to experience phenomenal growth, with an estimated market size of over $100 billion in 2000. Its adoption by some of the largest international corporations has seen outsourcing become considered a key component of the information management agenda. Critical to this agenda is the formulation of comprehensive contracts. For this, legal experts and/or advisors can be consulted, but enforcement depends very much on client and vendor account managers. A theoretical analysis of the contract contrasted with empirical data from client and vendor post-contract management practice revealed that the contract has a number of purposes beyond its sole legal nature, outlining a number of control dimensions both parties aim to enforce. This paper presents findings from 13 UK-based organizations on the role of the outsourcing contract and its purpose for ensuring control over the client’s outsourcing destiny.

WHAT CHARACTERIZES SUCCESSFUL IT PROJECTS

2005 ◽  
Vol 04 (04) ◽  
pp. 525-540 ◽  
Author(s):  
JAN TERJE KARLSEN ◽  
JEANETTE ANDERSEN ◽  
LIVE S. BIRKELY ◽  
ELISE ØDEGÅRD
Keyword(s):  
Information Technology ◽  
Empirical Research ◽  
Project Success ◽  
High Reliability ◽  
It Projects ◽  
Competitive Power ◽  
Research Results ◽  
Success Criteria ◽  
Satisfied Users

This paper presents empirical research aimed at studying what characterizes successful information technology (IT) projects. There are often doubts about what characterizes project success and who actually defines it. In this paper, we have reviewed the literature and present significant contributions to the discussion of what characterizes successful IT projects. Furthermore, a survey was conducted in Norway to collect data on successful IT projects. Research results show that the five most important success criteria are: (1) the IT system works as expected and solves the problems, (2) satisfied users, (3) the IT system has high reliability, (4) the solution contributes to improved efficiency and competitive power, and (5) the IT system realizes strategic, tactical and operational objectives.

Agile Maturity

2018 ◽  
pp. 233-252 ◽  
Author(s):  
Carl Marnewick ◽  
Josef Langerman
Keyword(s):  
Information Technology ◽  
Project Success ◽  
Preliminary Evidence ◽  
Failure Rates ◽  
Success Rates ◽  
Organizational Strategies ◽  
It Projects ◽  
Maturity Models ◽  
It Project ◽  
Way Of Thinking

Information technology (IT) projects are not adding value to organizational strategies. This is due to the high failure rates of these projects. Agile is perceived as a possible solution to this dilemma and preliminary evidence indicates that this is actually the case. To enhance the success rates of IT projects, agile principles need to be adopted and this can only be done through a process of maturity. The purpose of this chapter is to highlight the importance of agile in IT project success and to show how agile maturity can be achieved through the application of maturity models. Agile maturity models themselves are not the answer as organizations themselves should be agile mature. This is achieved through a new way of thinking and working. The conclusion is that there should be a new way of managing IT projects in order to achieve value.

Proposing Knowledge Sharing as a Mediator Between Positive Gossip and Success of IT Projects

2021 ◽  
Vol 12 (3) ◽  
pp. 40-49
Author(s):  
Habiba Shah ◽  
Syed Danial Hashmi ◽  
Iram Naz
Keyword(s):  
Information Technology ◽  
Knowledge Sharing ◽  
Success Factors ◽  
Project Success ◽  
Underlying Mechanism ◽  
Informal Networks ◽  
It Projects ◽  
Team Members ◽  
Critical Success ◽  
Data Collection Technique

Using evolutionary perspective of gossip and knowledge-based view, the study proposes knowledge sharing behaviour as the underlying mechanism that helps in establishing the relationship between positive workplace gossip and success of IT projects. The study used multi-source and multi-layered data collection technique; data were collected from 304 employees working in information technology (IT) projects within Pakistan. The study used peer reports for knowledge sharing behaviour, while gossip and project success were self-reported. Results of the study show that positive workplace gossip has a positive relation with project success. The study also found support of partial mediation of knowledge sharing behaviour between positive workplace gossip and project success. These results have crucial implications for policy makers and project managers of IT projects. The findings reveal the importance of informal social networks of project team members towards project success. Managers shall device such mechanisms that allow for propagation of informal networks and knowledge sharing. Keywords Critical Success Factors, Information Technology Projects, Knowledge Sharing Behaviour, Positive Workplace Gossip, Project Success.

scholarly journals Management Principles Associated With IT Project Success

2010 ◽  
Vol 14 (5) ◽  
Author(s):  
John Nicholas ◽  
Gezinus Hidding
Keyword(s):  
Information Technology ◽  
Project Management ◽  
Project Success ◽  
Project Managers ◽  
Change Leadership ◽  
New Paradigm ◽  
It Projects ◽  
Project Failure ◽  
It Project ◽  
It Project Failure

Success in information technology (IT) projects remains elusive, even after decades of efforts to improve it.   Most of these efforts have focused on variations of the traditional project management paradigm as promulgated by PMBOK.  We suspected that a potential cause of high IT project failure is with the paradigm, which focuses on the project itself and on meeting time and cost targets.  A new paradigm called Value-Driven Change Leadership (VDCL) originated from discussions of a panel of project management experts.  This paper describes the principles of that paradigm.  It also reports the results from a survey of four project managers on the association between project success and management principles from VDCL and PMBOK.

How Can Agile Methodologies Be Used to Enhance the Success of Information Technology Projects?

2016 ◽  
Vol 7 (2) ◽  
pp. 1-16 ◽  
Author(s):  
Dothang Truong ◽  
Thawatchai Jitbaipoon
Keyword(s):  
Information Technology ◽  
Structural Model ◽  
Project Success ◽  
It Projects ◽  
Information Technology Projects ◽  
Pilot Survey ◽  
Business Environments ◽  
Agile Methodologies ◽  
Indirect Impacts ◽  
Practical Implications

Dynamic and unpredictable business environments in the information technology (IT) sector have led to a rapid growth of agile methodologies. Organizations claim that using agile methodologies can enhance the success of IT projects in such environments. However, fluctuating patterns of successful and failed agile IT projects recently raise a question about a path to successful IT projects using agile methodologies. The purpose of this research is to examine agile driven factors and relationships between them and IT project success. Data collected from a pilot survey of agile practitioners were used to confirm important agile driven factors: Agile Team Capability, IT Development Agility, and Agile Culture. The research also tested a structural model that examined indirect impacts of IT development agility and agile culture on project success via a mediation of agile team capability. Theoretical and practical implications are also discussed.

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