Crossing Human Factors Research and Business Intelligence

2020 ◽  
Vol 16 (3) ◽  
pp. 78-92
Author(s):  
Cláudio Miguel Sapateiro ◽  
Rui Miguel Bernardo

Starting from business intelligence (BI) reference models, this work proposes to extend the multi-dimensional data modelling approach to integrate human factors (HF)-related dimensions. The overall goal is to promote a fine grain understanding of the derived key performance indicators (KPIs) through an enhanced characterization of the operational level of work context. HF research has traditionally approached critical domains and complex socio-technical systems with a chief consideration of human situated action. Grounded on a review of the body of knowledge of the HF field, this work proposes the business intelligence for human factors (BI4HF) framework. It intends to provide guidance on pertinent data identification, collection methods, modelling, and integration within a BI project endeavour. BI4HF foundations are introduced, and a use case on a manufacturing industry organization is presented. The outcome of the enacted BI project referred in the use case allowed new analytical capabilities regarding newly derived and existing KPIs related to operational performance, providing insight into the value of the BI4HF framework.

Author(s):  
Shaheb Ali ◽  
Rafiqul Islam ◽  
Ferdausur Rahman

Business intelligence (BI) institutionalization has become a growing research area within the information systems (IS) discipline because of the decision-making iteration in businesses. Studies on BI application in improving decision support are not new. However, research on BI institutionalization seems sparse. BI institutionalization may positively contribute to a managerial role in using BI application repetitively for the decision-making iteration in businesses. This article aims to carry out an integrative literature review and report consolidated views of the body of knowledge. The study adopted a qualitative content analysis to generate themes about BI routinization in the decision-making iteration. Eighty-eight research articles were selected for the study. However, 57 articles were finally included for review. The findings suggest information management capability as the key necessity for BI application and its alignment with the organizational standard for BI institutionalization.


2019 ◽  
Vol 15 (1) ◽  
pp. 101-118
Author(s):  
Shaheb Ali ◽  
Rafiqul Islam ◽  
Ferdausur Rahman

Business intelligence (BI) institutionalization has become a growing research area within the information systems (IS) discipline because of the decision-making iteration in businesses. Studies on BI application in improving decision support are not new. However, research on BI institutionalization seems sparse. BI institutionalization may positively contribute to a managerial role in using BI application repetitively for the decision-making iteration in businesses. This article aims to carry out an integrative literature review and report consolidated views of the body of knowledge. The study adopted a qualitative content analysis to generate themes about BI routinization in the decision-making iteration. Eighty-eight research articles were selected for the study. However, 57 articles were finally included for review. The findings suggest information management capability as the key necessity for BI application and its alignment with the organizational standard for BI institutionalization.


2010 ◽  
Vol 44-47 ◽  
pp. 3997-4001 ◽  
Author(s):  
Mohd Nizam A. Rahman ◽  
Harlina Wasilan ◽  
Baba Md Deros ◽  
Jaharah Abd. Ghani

Supply chain management concept (SCM) was begun to be accepted by the industry, but there were several barriers identified during the application of this concept. The purpose of this research was to identify the barriers faced by manufacturing industry especially among SMEs in implementing SCM. This study was carried out using questionnaire distribution method to research sample consisting of SME manufacturing company. The results shows the list of obstacles existed in SCM implementation in industry with involvement of; lack of skill; lack of knowledge; lack of power; lack of infrastructure; and lack of trust. Extensive discussion based on previous studies/research related to SCM was done in this research. Improvement in SCM which can be made as reference by researcher in the future was proposed. It hopes the research can support the body of knowledge.


2020 ◽  
Vol 10 (4) ◽  
pp. 48-69
Author(s):  
Acheampong Owusu

This study explores the determinants of Cloud BI adoption among Ghanaian small-medium enterprises (SMEs). The study was guided by the technology-organization-environment (TOE) framework and information systems adoption model and employed the qualitative method through an in-depth interview with data collected from CEOs/key managers from 17 SMEs in Ghana. The results showed that technological characteristics (relative advantage, complexity, and compatibility), organizational characteristics (organization size and organizational readiness), environmental characteristics (competitive pressure and regulatory framework), and owner-manager characteristics (innovativeness and knowledge) influence the adoption of Cloud BI tools and services in Ghanaian SMEs. This study contributes to the body of knowledge by providing a Cloud BI adoption model from a developing country context. Practically, the study provides insights to vendors about the kind of Cloud BI Ghanaian SMEs require. Vendors can also use the findings to create awareness about the services they offer in terms of Cloud BI.


2019 ◽  
Author(s):  
Lee Khai Loon ◽  
Lim Cean Peing

In the era of the fourth industrial revolution, big data and predictive analytics (BDPA) capabilities considered as one of the significant resources that enable a firm to gain competitiveness. Nowadays, the advancement of technology information increases the difficulty of the firm to manage vast amounts of structured and unstructured data. The excessive growth between data captured and the firm’s capabilities to manage, process, analyze, and transfer the big data to actionable knowledge and value still challenges many firms in the competitive market. Besides, the lack of tangible resources, technical skills, management skills, organizational learning, and data-driven culture are some of the challenges for firms to apply analytics approach to support the data processing process. These situations led to poor decision making by the firm and result in high operation cost and lower profitability. However, the situation will be different if the firm able to manage BDPA capabilities in the right way. Based on the identified problems, this study aims to review the impact of BDPA capabilities on a firm’s financial performance. This study is expected to enhance the body of knowledge on BDPA capabilities and the firm’s financial performance. This study also provides information regarding the importance of BDPA capabilities on the firm’s financial performance to industrial practitioners. An empirical study on this subject matter is suggested for future researchers, especially in Malaysia manufacturing industry.


Politeia ◽  
2018 ◽  
Vol 37 (2) ◽  
Author(s):  
Ashanti Kunene

#FeesMustFall was a movement whose maxim was, “This revolution will be intersectional, or it will be bullshit.” This article is a self-reflection on my participation as a so-called radical black intersectional feminist in the #FeesMustFall movement at Stellenbosch University. It is also an attempt to provide evidence of the double erasures taking place in the mainstream patriarchal narratives about the #FeesMustFall movement. My story bears witness to the fact that queer black womxn were the backbone of the movement and that #FeesMustFall did indeed occur at Stellenbosch University. These constitute the double erasures taking place in terms of what is and can be known about the #FeesMustFall movement. My reflections serve to make a much-needed contribution to the body of knowledge produced about the #FeesMustFall movement.


2021 ◽  
pp. 002087282096742
Author(s):  
Emmison Muleya

Successful social reintegration is critical if we are to reduce recidivism and crime in general. This voice of people article presents a background case for why effective offender reintegration services are key in South Africa, and the Eastern Cape in particular, through an example of the Offender Reintegration programme rendered by the National Institute of Crime Prevention and Reintegration of Offenders (NICRO). Apart from the paucity of literature on offender reintegration, very few voices from people working directly with these former offenders are ever heard. Therefore, this article seeks to address this gap by contributing to the body of knowledge on offender social reintegration.


2020 ◽  
Vol 13 (1) ◽  
pp. 96
Author(s):  
Carmen Bălan

The academic literature on consumer engagement and sustainable consumption has developed gradually over the last two decades. The body of knowledge related to the role of food and non-food retailers in this context, however, is only beginning to develop. The purpose of this systematic review is to analyse the existing literature on how retailers fulfil their role in engaging consumers in sustainable consumption. The need for a study with this purpose is proven by the fact that academic literature lacks a systematic review on this topic, despite the ascending trend in the number of published articles in the field. This systematic review is based on a five-step process to ensure quality, replicability, transparency, and reliable conclusions. The reviewed articles were published relatively recently in academic journals from different domains. This review identified seven distinct types of retail marketing interventions (involvement of retailers in marketing actions with the aim to engage consumers in sustainable consumption), 30 types of retail marketing mechanisms (consisting in marketing strategies, techniques, tools, and channels used by retailers), and 14 distinct types of consumer engagement in sustainable consumption patterns. The review suggests an agenda for further research and identifies practical implications for retail management.


Sign in / Sign up

Export Citation Format

Share Document