Empirical Evidence of Organizational Knowledge From a Typological Perspective and Its Linkages With Performance

2018 ◽  
Vol 10 (4) ◽  
pp. 45-60 ◽  
Author(s):  
Ayodotun Stephen Ibidunni ◽  
Chinonye Love Moses ◽  
Omotayo Adeniyi Adegbuyi ◽  
Muyiwa Oladosun ◽  
Maxwell Olokundun
Keyword(s):  
Regression Analysis ◽  
Tacit Knowledge ◽  
Empirical Evidence ◽  
Explicit Knowledge ◽  
Telecommunications Industry ◽  
Organisational Knowledge ◽  
Administrative Employees ◽  
And Performance ◽  
The Relationship

Empirical evidence on the role of individuals' and group tacit and explicit knowledge in driving performance, is clearly missing in organisational knowledge literature. To fill this gap, a survey of 504 Managerial, technical and administrative employees of organisations in the Nigerian telecommunications industry form the sample for this study. Based on the multiple regression analysis, the relationship between organisational knowledge and performance was established. The results indicate that managers should focus on group-tacit knowledge, individual-explicit knowledge and individual-tacit knowledge as the most strategic types of organisational knowledge for enhancing performance.

The death of distance, revisited: disseminative capacity and knowledge transfer

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Chansoo Park
Keyword(s):  
Knowledge Transfer ◽  
Tacit Knowledge ◽  
Explicit Knowledge ◽  
Psychic Distance ◽  
Content Type ◽  
Tacit Knowledge Transfer ◽  
The Relationship ◽  
Moderating Role ◽  
Foreign Parent

Purpose The purpose of this paper is to assess how the transfer of explicit and tacit knowledge is affected by the knowledge disseminative capacity of a foreign parent firm, with an emphasis on the moderating role of psychic distance, by developing and testing a theoretical model of international joint venture (IJV) learning. Design/methodology/approach The author tested the hypotheses with survey data collected from 199 IJVs in South Korea, estimating a structural equation model using AMOS 23.0. Findings The authors found that the capacity of the foreign parent to disseminate knowledge to the IJV has a greater impact on explicit knowledge transfer than tacit knowledge transfer. He also found that the relationship between disseminative capacity and explicit knowledge transfer is significantly moderated by psychic distance, but the relationship between disseminative capacity and tacit knowledge transfer is not. Originality/value The results are critical for IJVs and parent firms seeking to improve knowledge transfer, as they establish the importance of parent firms’ disseminative capacities and the moderating role of psychic distance in the process of both tacit and explicit knowledge transfer. This research addresses the research gap regarding disseminative capacity by providing empirical evidence.

scholarly journals PRAKTEK MANAJEMEN KINERJA DAN KINERJA ORGANISASI PADA UNIVERSITAS BATANGHARI: PERAN BUDAYA ORGANISASI SEBAGAI VARIABEL MODERATOR

2018 ◽  
Vol 3 (2) ◽  
pp. 137
Author(s):  
Jonner Simarmata
Keyword(s):  
Regression Analysis ◽  
Performance Management ◽  
Management Practices ◽  
Non Profit ◽  
Simple Regression Analysis ◽  
Working Performance ◽  
And Performance ◽  
Relationship Of ◽  
The Relationship

Many factors affect the relationship of management and performance both in the context of profit and non-profit organization. One of the factors is culture. Researches have shown that culture may mediate or moderate the relationship. This current research investigates the moderating role of culture on the relationship of performance management and working performance of lecturers of Batanghari University. For this, a survey was conducted by distributing a questionnaire to 36 respondents randomly selected. MRA (moderated regression analysis) was used to analyze the data. The simple regression analysis (before culture added) found that performance management practices have a significant effect on lecturer performance with 67.5% of determinant coefficient. MRA analysis (after culture added), the determinant coefficient becomes 69%, meaning there is an increase of 1.5%. F-test shows that Sig. = 0.000 is smaller than ? = 0.05, indicating that the increase is considered significant. From this analysis, it can be concluded that culture significantly moderates performance of lecturers. Then, it is suggested that culture need to be strengthened in order to improve the relationship of performance management practices and performance of lecturers.

scholarly journals “Public” and “private” cross-locality networks: Conditions for access, complementary roles and impact on industrial district competitiveness

2011 ◽  
Vol 8 (2) ◽  
pp. 177-189
Author(s):  
Mario Minoja
Keyword(s):  
Tacit Knowledge ◽  
Empirical Evidence ◽  
Scientific Knowledge ◽  
Industrial Districts ◽  
Industrial District ◽  
Public And Private ◽  
And Performance ◽  
Contingent Approach ◽  
The Relationship ◽  
Better Than

Firms located in industrial districts are acknowledged to benefit from externalities of geographic colocation, like access to specialized inputs and labour skills, better infrastructure and so on. Nevertheless, there is no clear empirical evidence that their performance is, on average, better than that of ‘isolated’ firms. I argue that a contingent approach is required to better explore the relationship between clustering and performance and suggest that access to external, more codified and ‘scientific’ knowledge, that complement informal and tacit knowledge developed within an industrial district, is of increasing importance as a source of competitiveness both for a district as a whole and for individual district firms. After illustrating main features of ‘public’ and ‘private’ cross-locality networks as possible ways to facilitate access to external knowledge for an industrial district, I propose a theoretical framework that, with the aid of some Italian cases, explores conditions of access, complementary roles and impact of cross-locality networks on performance both of an industrial district as a whole and of individual firms located in it

scholarly journals The Effect of Customers’ Hotel Experience on Satisfaction: the mediating role of memorability

2019 ◽  
Vol 9 (1, 2 e 3) ◽  
Author(s):  
Ömer Çoban ◽  
Şule Ardıç Yetiş
Keyword(s):  
Regression Analysis ◽  
Empirical Evidence ◽  
Field Survey ◽  
Bootstrap Method ◽  
Mediating Role ◽  
Future Behavior ◽  
Mediator Role ◽  
The Relationship ◽  
Cappadocia Region

Abstract: Nowadays, hotels have become places of life and experience areas rather than a place to sleep at night for customers. Customers' experiences during their stay at the hotel can effect their future behavior. Moreover, the memorability of these experiences can also effect these behaviors. However, there is little empirical evidence identifying and measuring the relationship between these variables. Hence, it has been investigated whether memorability plays a mediator role in the relationship between customers' hotel experiences and satisfaction levels in this research. For this purpose, a field survey conducted in Cappadocia region where the cave hotels operate intensively. The data was collected by pollsters in April, 2019. Within the scope of the research, 439 questionnaires were collected from tourists staying in cave hotels. The regression analysis based on Bootstrap method was used to test whether memorability plays a mediation role in the effect of consumer hotel experiences on satisfaction. In the light of the study's findings, it was found that memorability plays an indirect mediation role in the effect of hotel experience dimensions on satisfaction. Keywords: Customer. Experience. Hotel Experience. Satisfaction. Memorability.

scholarly journals Evaluating the Role of Government Collaboration in the Perceived Performance of Community-Based Nonprofits: Three Propositions

2020 ◽  
Author(s):  
José Nederhand
Keyword(s):  
The Political ◽  
Network Ties ◽  
Community Based ◽  
Role Of Government ◽  
Perceived Performance ◽  
Political Network ◽  
And Performance ◽  
Nonprofit Collaboration ◽  
The Relationship

Abstract The topic of government-nonprofit collaboration continues to be much-discussed in the literature. However, there has been little consensus on whether and how collaborating with government is beneficial for the performance of community-based nonprofits. This article examines three dominant theoretical interpretations of the relationship between collaboration and performance: collaboration is necessary for the performance of nonprofits; the absence of collaboration is necessary for the performance of nonprofits; and the effect of collaboration is contingent on the nonprofits’ bridging and bonding network ties. Building on the ideas of governance, nonprofit, and social capital in their respective literature, this article uses set-theoretic methods (fsQCA) to conceptualize and test their relationship. Results show the pivotal role of the nonprofit’s network ties in mitigating the effects of either collaborating or abstaining from collaborating with government. Particularly, the political network ties of nonprofits are crucial to explaining the relationship between collaboration and performance. The evidence demonstrates the value of studying collaboration processes in context.

scholarly journals The Role of Steps and Game Elements in Gamified Fitness Tracker Apps: A Systematic Review

2021 ◽  
Vol 5 (2) ◽  
pp. 5
Author(s):  
Aatish Neupane ◽  
Derek Hansen ◽  
Jerry Alan Fails ◽  
Anud Sharma
Keyword(s):  
Social Influence ◽  
Design Space ◽  
Real Life ◽  
Network Clustering ◽  
And Performance ◽  
Fitness Tracker ◽  
Game Elements ◽  
The Relationship ◽  
Contingent Rewards

This article reviews 103 gamified fitness tracker apps (Android and iOS) that incorporate step count data into gameplay. Games are labeled with a set of 13 game elements as well as meta-data from the app stores (e.g., avg rating, number of reviews). Network clustering and visualizations are used to identify the relationship between game elements that occur in the same games. A taxonomy of how steps are used as rewards is provided, along with example games. An existing taxonomy of how games use currency is also mapped to step-based games. We show that many games use the triad of Social Influence, Competition, and Challenges, with Social Influence being the most common game element. We also identify holes in the design space, such as games that include a Plot element (e.g., Collaboration and Plot only co-occur in one game). Games that use Real-Life Incentives (e.g., allow you to translate steps into dollars or discounts) were surprisingly common, but relatively simple in their gameplay. We differentiate between task-contingent rewards (including completion-contingent and engagement-contingent) and performance-contingent rewards, illustrating the differences with fitness apps. We also demonstrate the value of treating steps as currency by mapping an existing currency-based taxonomy onto step-based games and providing illustrations of nine different categories.

The Role of an Actual Brand Positioning: An Analysis of Digital Advertisements

2021 ◽  
pp. 1-10
Author(s):  
June Won ◽  
J. Lucy Lee
Keyword(s):  
Regression Analysis ◽  
Content Analysis ◽  
Brand Positioning ◽  
Focus Group Interviews ◽  
Mediating Role ◽  
Percentage Difference ◽  
Performance Tradition ◽  
Group Interviews ◽  
The Relationship

The purpose of this study was to: (a) investigate the actual positions in digital communications; (b) assess the relationship between position-congruity among intended positions (i.e., how a firm desires to be perceived by consumers), actual brand positions, and perceived brand positions (i.e., the perceptions that customers have in their minds); and (c) understand the role of actual positioning (AP) in the positioning process. Multiple methods (one-on-one and focus group interviews, content analysis) were applied to analyze positions. Brand managers, golf consumers, and digital advertisements in Golf Digest magazine were sampled. Content analysis, frequencies and percentages, percentage difference, and regression analysis were performed for all positions for each research brand. The results revealed that: (a) tangibility-based positions (88.5%: great quality, innovation) outnumbered intangibility-based ones (11.5%: tour performance, tradition) in digital AP, (b) there was no positive correlation between the degree of congruence between intended and AP and the degree of congruence between intended and perceived positioning, and (c) the AP mediated between intended and perceived positioning in the brand positioning model. The study provides empirical evidence for the mediating role of AP and suggests modifications to the previous positioning process.

Knowledge management, workplace climate, creativity and performance

2018 ◽  
Vol 30 (8) ◽  
pp. 592-612 ◽  
Author(s):  
Amro Alzghoul ◽  
Hamzah Elrehail ◽  
Okechukwu Lawrence Emeagwali ◽  
Mohammad K. AlShboul
Keyword(s):  
Job Performance ◽  
Knowledge Sharing ◽  
Authentic Leadership ◽  
Equation Modeling ◽  
Workplace Climate ◽  
Content Type ◽  
And Performance ◽  
The Impact ◽  
The Relationship

Purpose This study aims at providing empirical evidence pertaining to the interaction among authentic leadership, workplace harmony, worker's creativity and performance in the context of telecommunication sector. These research streams remain important issues and of interest as the world continues to migrate toward a knowledge-based economy. Design/methodology/approach Applying structural equation modeling, this study diagnosed the impact of Authentic leadership (AL) on employees (n = 345) in two Jordanian telecommunication firms, specifically, how it shapes workplace climate, creativity and job performance. The study also tests the moderating role of knowledge sharing in the model, as well as the mediating role of workplace climate on the relationship between AL and positive organizational outcomes. Findings The empirical result suggests that AL positively influences workplace climate, creativity and job performance; workplace climate positively influences creativity and job performance; workplace climate mediates the relationship between AL and creativity, and job performance; and knowledge sharing behavior moderates the relationship between AL and workplace climate. Originality/value This study highlights the magnificent power of AL and knowledge sharing, not only in shaping the workplace atmosphere but also in delineating how these variables stimulate creativity and performance among employees. The implications for research and practice are discussed.

scholarly journals COVID-19 fear and performance of workers: A moderated mediation role of organizational support and mental wellbeing

2022 ◽  
Vol 12 (2) ◽  
pp. 81-88 ◽  
Author(s):  
Erasmus Keli Swanzy
Keyword(s):  
Regression Analysis ◽  
Organizational Support ◽  
Indirect Effect ◽  
Negative Influence ◽  
Self Report ◽  
Adverse Impact ◽  
Mental Wellbeing ◽  
Anxiety And Depression ◽  
And Performance

The paper aimed to examine the influence of employees’ COVID-19 fear on their performance through intervening mechanisms such as mental wellbeing and organizational support. A total of 446 workers from the bank completed a self-report survey. Findings from regression analysis conducted with SPSS PROCESS MACRO (Model 7) revealed that employees’ COVID-19 fear did not have any direct negative influence on their performance but instead had an indirect effect on their performance via mental wellbeing (anxiety and depression). The findings also revealed that organizational support was instrumental in buffering the adverse impact of employees’ COVID-19 fear via mental wellbeing (anxiety and depression). Therefore, organizations should increase employee-supportive measures throughout this era of the COVID-19 to help reduce the adverse impact of employees’ COVID-19 fear.

scholarly journals Analysis of Information Systems Capabilities and Performance of Firms in Telecommunications Industry, Kenya

2018 ◽  
Vol 6 (04) ◽  
pp. 319-327
Author(s):  
Bett, Alfred Kipyegon ◽  
Dr. Johnmark Obura ◽  
Dr. Moses Oginda
Keyword(s):  
Information Systems ◽  
Firm Performance ◽  
Telecommunications Industry ◽  
Policy Formulation ◽  
Primary Data ◽  
Executive Management ◽  
Economic Role ◽  
And Performance ◽  
Service Businesses ◽  
The Relationship

In the 21st century where economies are driven majorly by knowledge and information-based service businesses, telecommunication industries are playing a critical economic role both regionally and globally. In Kenya, with a combined subscription rate of 37.8 million based on a 2016/17 Communication Authority of Kenya report of 2017, Safaricom Kenya Limited controls about 71.2% of the subscribers, Airtel Kenya Limited is second with 17.6% with Telkom Kenya coming third with 7.4%. Finserve East Africa (Equitel) a new entrant in the market controls 3.8% of subscribers. These figures points to the fact that only Safaricom seems to be the only firm performing well. This reality forms the basis of establishing whether their difference in performance is attributable to their information systems capabilities. The purpose of this study was to analyse the relationship IS capabilities and performance of firms in the telecommunications industry in Kenya. It was anchored on Resource-Based Theory and guided by a conceptual framework with the dependent variable being firm performance while independent variable was IS capabilities. Correlational and survey research designs were used. The population of the study was 408 staff comprising all executive, management and operational level managers from the business and IT sections in each firm. A sample of 202 staff was drawn through proportionate stratified random sampling method. Primary data was collected using structured questionnaire and an interview schedule. Reliability of the research instrument was tested against Cronbach’s alpha coefficient where a reliability score of 0.814 was achieved while validity was gauged through research experts’ opinions. Data was analysed using both descriptive and inferential statistics. The findings established that IS capabilities and firm performance have a weak relationship (r = 0.409, p<0.05) which means that whenever firms in industry invested on market based IS capabilities there was a small improvement on their performance and therefore firms should invest in the development of market based IS capabilities since they have significant influence on their performance. This study may be useful to industry players by gaining better understanding on various information system resources that they can utilize to improve and sustain their performance besides policy formulation. By advancing a model that depicts the relationship between information systems resources and firm performance, this study may make a significant contribution to theory building in the field of information systems.

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