scholarly journals Impact of Hedonic Evaluation of Technological Innovations on Revisit Intention in a Store Digitalization Context

2019 ◽  
Vol 15 (4) ◽  
pp. 38-53 ◽  
Author(s):  
Mbaye Fall Diallo ◽  
Isabelle Collin-Lachaud
Keyword(s):  
Technological Innovation ◽  
Structural Equation ◽  
Equation Modeling ◽  
Technological Innovations ◽  
Automatic Check ◽  
Mediation Effects ◽  
Revisit Intention ◽  
Shopping Experience ◽  
Hedonic Evaluation ◽  
The Relationship

The objective of this research is to investigate how hedonic evaluation of technological innovation affects directly store revisit intention and indirectly through the mediation of customer satisfaction and shopping experience. 257 real customers assessed the introduction of four innovative tools (automatic check-out, Internet kiosk, Smartphone and self-scanning) in supermarkets. Structural equation modeling results show that customer hedonic evaluation of technological innovation affects positively store revisit intention. However, while technology pleasantness influences it significantly technology interactivity does not. Furthermore, the authors establish significant mediation effects of customer overall satisfaction and shopping experience on the relationship investigated. FIMIX-PLS segmentation identifies two specific groups (low versus high hedonic technology seekers). This research stresses retail companies to focus on hedonic aspects of innovative technologies and to invest in personnel and accompanying measures that enable a smooth use of technological innovations.

scholarly journals Linking Social Media Marketing Activities to Revisit Intention through Brand Trust and Brand Loyalty on the Coffee Shop Facebook Pages: Exploring Sequential Mediation Mechanism

2021 ◽  
Vol 13 (4) ◽  
pp. 2277
Author(s):  
Blend Ibrahim ◽  
Ahmad Aljarah ◽  
Dima Sawaftah
Keyword(s):  
Social Media ◽  
Brand Loyalty ◽  
Social Media Marketing ◽  
Equation Modeling ◽  
Brand Trust ◽  
Mediation Effects ◽  
Revisit Intention ◽  
Marketing Activities ◽  
The Relationship ◽  
Coffee Shops

Social media marketing (SMM) is a new field that involves the marketing of goods, services, information, and ideas via online networks and social media. Drawing on the stimulus-organism-response framework, this study aims to examine how social-media-marketing activities (SMMA) affect brand loyalty, brand trust, and revisit intention (returning to the same place in the future) for coffee shops in Northern Cyprus. Empirical evidence was collected from 415 undergraduate students who follow specific coffee shops on Facebook, and a structural equation modeling approach was applied. The results showed a significant positive influence of SMMA on brand loyalty, brand trust, and revisit intention. The findings show that SMMA are a stronger predictor of revisit intention than brand loyalty and brand trust. Furthermore, brand loyalty and brand trust are significant mediators in the relationship between SMMA and revisit intention. Additionally, the sequential mediation effects of brand loyalty and brand trust in the relationship between SMMA and revisit intention are supported. Overall, with effective SMMA from coffee shops on Facebook, the customer grows confidence in the brand, which increases the level of brand loyalty. This, in turn, encourages revisit intention of the customer. As a result, brand executives on social media platforms (in this case, Facebook) should promote specific SMMA for their brands and engage in such activities to creates brand trust and brand loyalty. These findings contribute to the literature by examining the relationship between SMMA and revisit intention and exploring how SMMA affect revisit intention by adding brand loyalty and brand trust as mediators.

Impacts of city personality and image on revisit intention

2015 ◽  
Vol 1 (1) ◽  
pp. 50-69 ◽  
Author(s):  
Hong-bumm Kim ◽  
Sanggun Lee
Keyword(s):  
Structural Equation ◽  
Positive Impact ◽  
Equation Modeling ◽  
Causal Relationships ◽  
City Image ◽  
Content Type ◽  
Dynamic Image ◽  
Revisit Intention ◽  
The Relationship ◽  
The City

Purpose – The purpose of this paper is to examine the causal relationships of city personality and city image, together with the possible effect of city image on the revisit intention of visitors, through empirical validation, so that some meaningful implications can reveal to city planners and marketers how the city tourists can be affected by the personality and image of the city. Design/methodology/approach – This study offers an integrated approach to understanding the relationship between city personality and city image. The research model investigates the relevant relationships among the underlying dimensions of city personality and city image by using a structural equation modeling (SEM) approach. Data obtained from a sample of 302 respondents drawn from a web-based survey in South Korea were analyzed with AMOS program. Findings – The results of this empirical study indicate that city personality positively or negatively affect city image depending on the nature of constructs. Positive relationships are found to exist between excitement as well as sophistication personality and dynamic image of city. On the contrary, the relationship between sincerity personality and dynamic image is negative. All the specific three images of city: dynamic, specific, and static image show positive impact on revisit intention of city tourists. Originality/value – The empirical results of this study provide tenable evidence that the proposed SEM designed to consider city personality and city image, and revisit intention simultaneously is acceptable. Even though in the previous literature, researchers tried to explain the relationship between city personality and city image, the conceptual model and empirical studies pertaining to causal relationships among those constructs have not been thoroughly examined. It is believed that this study has a substantial capability for generating more precise applications related to city tourism, especially concerning city personality and city image.

City Newcomers’ Adaptation to Urban Life, Personal Well-Being, and Social Support

2018 ◽  
Vol 46 (7) ◽  
pp. 1201-1214
Author(s):  
Tianqiong Xia ◽  
Yifu Wang ◽  
Qiyi Lin
Keyword(s):  
Social Support ◽  
Structural Equation ◽  
Well Being ◽  
Urban Life ◽  
Mediating Effect ◽  
Equation Modeling ◽  
Future Research ◽  
Mediation Effects ◽  
Social Support Scale ◽  
The Relationship

We evaluated the level of adaptation of city newcomers (CNs) to urban life in China, and their personal well-being, and explored the mediating effect of social support on the relationship between these variables. We used a 2-stage sampling method to recruit 314 participants who completed the Adaptation to Urban Life Scale, Social Support Scale, and Personal Well-Being Scale. Structural equation modeling was used to test full and partial mediation effects. Findings showed that there was a significant correlation between the extent of CNs’ positive adaptation to urban life and their personal well-being. In addition, social support was beneficial for CNs’ personal well-being, and partially mediated the relationship between CNs’ adaptation to urban life and personal well-being. In addition, the adaptation to urban life dimensions of employment prospects, living conditions, and urban environment predicted CNs’ personal well-being. Implications of the findings are discussed, along with directions for future research.

Modeling Longitudinal Relationships Between Habit and Physical Activity: Two Cross-Lagged Panel Design Studies in Older Adults

2017 ◽  
Vol 25 (3) ◽  
pp. 464-473 ◽  
Author(s):  
Rob J.H. van Bree ◽  
Catherine Bolman ◽  
Aart N. Mudde ◽  
Maartje M. van Stralen ◽  
Denise A. Peels ◽  
...  
Keyword(s):  
Physical Activity ◽  
Older Adults ◽  
Structural Equation ◽  
Functional Limitations ◽  
Equation Modeling ◽  
Design Studies ◽  
Mediation Effects ◽  
Measurement Results ◽  
The Relationship ◽  
Longitudinal Relationships

These longitudinal studies in older adults targeted mediated relationships between habit and physical activity (PA). In The Netherlands two independent studies were conducted among 1976 (Study 1: Mage = 63.63, SD = 8.66, 30% functional limitations) and 2140 (Study 2: Mage = 62.75, SD = 8.57, 45% functional limitations) adults aged 50 years or older. Cross-lagged panel designs were applied to examine whether habit mediates the relationship between prior and later PA and whether PA simultaneously mediates the relationship between prior and later habit. Data on habit and PA were collected by means of questionnaires at baseline (t0) and at 6 (t1) and 12 (t2) months after baseline measurement. Results of structural equation modeling analyses were not unambiguous. Indications for the existence of both hypothesized mediation effects were found, but no clear, unequivocal pattern appeared. Somewhat more support was found for the PA-habit-PA path than for the habit-PA-habit path. More research is needed to draw more definitive conclusions.

scholarly journals Analysis of Destination Image and Memorable Tourism Experience on Revisit Intention through Satisfaction of Tourist in Maimoon Place

2021 ◽  
Vol 8 (12) ◽  
pp. 597-605
Author(s):  
Alya Indriani ◽  
Endang Sulistya Rini ◽  
Beby Karina F Sembiring
Keyword(s):  
Structural Equation ◽  
Secondary Data ◽  
Destination Image ◽  
Primary Data ◽  
Equation Modeling ◽  
Analysis Tool ◽  
Tourist Satisfaction ◽  
Revisit Intention ◽  
Tourism Experience ◽  
The Relationship

This study aims to analyze the destination image and memorable tourism experience on revisit intention through tourist satisfaction at Maimoon Palace. The type of research used in this research is associative research. The population in this study were tourists who visited the Maimoon Palace with the samples taken in this study were 135 respondents. Withdrawal of the number of sample sizes is done by non-probability sampling using purposive sampling method. The data used are primary data and secondary data obtained through a list of statements and documentation studies. The data analysis technique uses structural equation modeling (SEM) with the Smart PLS version 3.0 analysis tool. The results of the study directly show that destination image has a positive and significant effect on revisit intention, memorable tourism experience has a positive and significant effect on revisit intention, destination image has a negative and significant effect on revisit intention, memorable tourism experience has a positive and significant effect on revisit intention, and tourist satisfaction has a positive and significant effect on revisit intention. Then the results of tests carried out indirectly indicate that tourist satisfaction is not able to mediate the relationship between destination image and revisit intention, but tourist satisfaction is able to mediate the relationship between memorable tourism experience and revisit intention. Keywords: Destination images, memorable tourism experience, tourist satisfaction and revisit intention.

scholarly journals The Relationship between Hotel Rating and Customer Outcomes and Its Implication towards Revisit Intention

2018 ◽  
Vol 3 (1) ◽  
pp. 71
Author(s):  
Suresh Kumar ◽  
Miftah Zikri
Keyword(s):  
Structural Equation Modeling ◽  
Customer Satisfaction ◽  
Structural Equation ◽  
Three Dimensions ◽  
Equation Modeling ◽  
Revisit Intention ◽  
Hotel Managers ◽  
The Relationship ◽  
Customer Outcomes ◽  
Return Intention

<p>This research aims to examine HOLSERV with three dimensions namely, employee, tangible and<br />reliability, towards its relationship on customer satisfaction and return intention rather than<br />SERVQUAL because it suits hotel environment. The object analysis was Bandung which proclaimed<br />herself as a tourism city with quiet number of hotels rating as non-star to five-star hotels. From 41<br />three-star hotels, this research managed to cover 29 hotels to conduct this research. Respondents with<br />total number of 355 participated to fill the questionnaire with the helped of hotel managers by<br />spreading it to their customers who were checking out of the hotel. Structural equation modeling was<br />applied to test the hypothesis and the results show that tangibility and reliability influence customers’<br />satisfaction but not employee. In addition, customer satisfaction influences return intention.</p>

scholarly journals Relationship and Impact of Service Quality, Destination Image, on Customer Satisfaction and Revisit Intention to Syariah Destination in Madura, Indonesia

2021 ◽  
Vol 6 (6) ◽  
pp. 209-215
Author(s):  
Pribanus Wantara ◽  
S. Anugrahini Irawati
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Structural Equation ◽  
Empirical Studies ◽  
Destination Image ◽  
Equation Modeling ◽  
Positive Contribution ◽  
Tourist Satisfaction ◽  
Revisit Intention ◽  
The Relationship

Madura is one of the sharia tourist attractions in Indonesia, so many local and foreign tourists come to Madura Island to carry out sharia tours by visiting Islamic places such as mosques, tombs of the great Madurese clerics, and halal culinary places. In the conditions of the COVID-19 pandemic which has been going on for one year, government policy has closed these sharia tourist spots. However, since the number of Covid 19 cases, especially on Madura Island, has decreased significantly, the government has allowed opening these sharia tourist spots with the provisions of health protocols. The purpose of this study is to examine the relationship between service quality, destination image, and customer satisfaction on the revisit intention of tourists to tour destination religious in Madura. Data were collected from a questionnaire survey and empirical studies were conducted using structural equation modeling (SEM) to test the hypotheses, as well as the structural relationships between these factors. The results of empirical studies confirm that service quality and destination image make a positive contribution to tourist satisfaction, then that the service quality contribute to the revisit intention, but the destination image does not contribute to the revisit intention, and tourist satisfaction contributes positively to the revisit intention. Furthermore, this study also contributes to the managers of sharia tourist destinations in Madura to analyze the relationship between service quality attributes and destination image to revisit intention by improving the services provided, thereby contributing to increasing the number of tourists, and implementing sustainable service quality policies.

Sport Tourists’ Team Identification and Revisit Intention: Looking at the Relationship through a Nostalgic Lens

2020 ◽  
Vol 44 (6) ◽  
pp. 1002-1025 ◽  
Author(s):  
Heetae Cho ◽  
Dongoh Joo ◽  
Kyle Maurice Woosnam
Keyword(s):  
Structural Equation ◽  
Marketing Strategies ◽  
Equation Modeling ◽  
Team Identification ◽  
Professional Baseball ◽  
Sport Tourism ◽  
Revisit Intention ◽  
Research Goal ◽  
The Relationship ◽  
Positive Effect

This study explored the relationships among sport tourists’ team identification, sport nostalgia, and revisit intention. In addressing the research goal, survey data were collected from 487 sport tourists to professional baseball games in South Korea, which were then analyzed using structural equation modeling. Results revealed that team identification positively affected sport nostalgia, and sport nostalgia had a positive effect on revisit intention. Further analysis showed team identification had an indirect influence on revisit intention, suggesting full mediation by sport nostalgia. This study provides greater insights into how sport tourists’ team identification contributes to sport nostalgia and how the two constructs collectively influence revisit intention. The findings can be used in developing more effective marketing strategies in sport tourism.

scholarly journals Using Structural Equation Modeling to Evaluate Tourists’ Revisit Intention toward Ecotourism Sites

2020 ◽  
Vol 5 (15) ◽  
pp. 229-236
Author(s):  
Heng Zhang ◽  
Nam Nguyen-Dinh ◽  
Zhi-Wei Pan
Keyword(s):  
Structural Equation Modeling ◽  
Structural Equation ◽  
Structural Model ◽  
Publishing House ◽  
Research Direction ◽  
Equation Modeling ◽  
Measurement Models ◽  
Revisit Intention ◽  
International Publishing ◽  
The Relationship

This study aims to clarify the relationship between three behaviours toward ecotourism sites include “ecotourism attitude,” “ecotourism experience,” and “revisit intention.” The structural equation modeling was used to evaluate how the attitude of ecotourism and the visit experience impact the tourists’ revisit intention. The analysis indicated that three constructs logically are suitable for the research direction after the test of the validity of measurement models. The structural model revealed that both “ecotourism attitude” and “ecotourism experience” positively influence “revisit intention.” Especially, “experience” also plays as a mediator, which causes the indirect effect of ecotourism attitude on revisit intention. Keywords: Ecotourism attitude; Ecotourism experience; Revisit intention. eISSN: 2398-4287© 2020. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BYNC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia. DOI: https://doi.org/10.21834/ebpj.v5i15.2459.

The Relevance of Hostility and Self-Control as Mediators of the Relationship Between Antisocial Personality Disorder and Offending

2020 ◽  
pp. 001112872096850
Author(s):  
Thomas Wojciechowski
Keyword(s):  
Personality Disorder ◽  
Antisocial Personality Disorder ◽  
Structural Equation ◽  
Self Control ◽  
Equation Modeling ◽  
Antisocial Personality ◽  
Mediation Effects ◽  
Low Self Control ◽  
Pathways To Desistance ◽  
The Relationship

Hostility and low self-control are two hallmark characteristics of antisocial personality disorder and are also risk factors for offending. This study tested for mediating effects of these concepts for explaining the antisocial personality disorder-offending relationship. The Pathways to Desistance data were used in analyses. Generalized structural equation modeling was used to estimate these relationships. A Clogg Z test was used to test the equivalence of the mediation effects. Results indicated that antisocial personality disorder diagnosis was associated with offending. Inclusion of hostility and self-control in the model accounted for 65% of the antisocial personality disorder-offending relationship and attenuated it to non-significance. Only self-control was a significant mediator of this relationship and the magnitude of this effect was significantly greater hostility.

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