Using Trigger That Instant Messaging to Improve Stakeholder Communications

2010 ◽  
Vol 12 (4) ◽  
pp. 1-17
Author(s):  
Joan Richardson ◽  
Brian Corbitt

This case describes the key issues when an instant messaging prototype called TriggerThat was piloted and reviewed in a university environment. Short Messaging Service (SMS) was a popular technology amongst students and had previously been used in the university sector to push information to students (McCrindle 2006). This prototype and pilot conducted provided a more flexible use of SMS technology, enabling two-way push-pull SMS information transfer between academics and students. The push facility was used by academics to send assessment reminders, marks and alerts to their classes. Students were given the option of registering into TriggerThat to enable receipt of SMS reminders for information available on the university intranet. Surveys and focus groups were used to provide a comprehensive description of student uptake and usage of the technology. Review data and project documentation was used to create models to predict uptake and usage costs. Through the use of role plays in focus groups, which included all stakeholders, upgrades to system features, such as trigger words, were recommended. This case describes the experience of piloting SMS in the university setting and includes the functionality and tested trigger words used.

2006 ◽  
Vol 35 ◽  
pp. 1-10 ◽  
Author(s):  
Sandra Kippen ◽  
Bernadette Ward ◽  
Lyn Warren

AbstractThe poor health status of Australia’s Indigenous people is well-documented, as are the links between health and education. Aboriginal communities recognise the utmost importance of improving educational, physical, social and economic well-being in an environment where disproportionate numbers of Aboriginal students fail to complete secondary schooling. The aim of this paper is to highlight the issues of access, participation, retention and outcomes for Indigenous students wishing to study or currently studying health courses at a tertiary level. This project used a qualitative descriptive approach, conducting in-depth interviews with a number of key stakeholders and students in rural Victoria. Sixteen participants were interviewed, 14 of whom were from the Indigenous community.Participants identified key issues that were linked to the university and broader community environment. Factors in the university environment included lack of Indigenous staff within the mainstream university system, limited support and culturally inappropriate teaching that lead to negative learning experiences and poor motivation to continue with education. In the broader community, the isolating experience of leaving close-knit rural communities and the influence of past experiences on students’ aspirations for tertiary education was highlighted. The importance of community support and liaison with the university and marketing of health courses to the Indigenous communities in the region were key issues that participants identified as needing further attention.


2019 ◽  
Vol 21 (3) ◽  
pp. 5-31
Author(s):  
Karen MacFarlane

Inequality of participation in higher education persists despite a wealth of research and interventions. This has led to calls to rethink what it means to be university ready , especially for learners from disadvantaged backgrounds, many of whom are first-generation students. This paper explores the efficacy of a unique widening participation model based on immersing learners in the university environment prior to entry to HE in Scotland. Data from interviews with 30 students who participated in the programme are mapped to Wilson-Equitable Transitions to University (2016) which is based on the Capability Approach. Capability theorists contend that an appropriate approach to widening participation would address what students need to be able to do and to be (their capabilities) to successfully make the transition to HE. Evidence from this study suggests that the experience of studying HE level qualifications within a university setting whilst still at school provides learners from disadvantaged backgrounds with the capabilities for an equitable transition to university. A key finding is that when capabilities for equitable transitions are fostered prior to entry, learners identify as university students. The paper contributes to the body of knowledge at the nexus of widening participation, transition and capabilities.


2015 ◽  
Vol 9 (2) ◽  
pp. 19 ◽  
Author(s):  
Rytha Picado Arroyo ◽  
Juan Carlos Carvajal Morales ◽  
Marta Sáenz Muñoz ◽  
María Del Carmen Valverde Solano

<p>El presente artículo plantea una propuesta de modelo para gestionar la innovación desde el ámbito universitario. Se aborda la temática desde lo general hasta lo específico. Primero, se plantea un análisis de benchmarking con el fin de conocer las mejores prácticas en el tema, seguido de la revisión, a nivel interno, de la universidad en cuanto a la gestión de la innovación; por último, se diseña un modelo que es sometido a validación a través de focus groups con el fin de obtener el modelo final propuesto. <br />La creación del modelo se basó en dos perspectivas: la perspectiva macro y la perspectiva micro. En la perspectiva macro se empleó la relación entre Estado-universidad-industria que propone el Modelo de la Triple Hélice de Etzkowitz y Leydesdorff, que plantea que la innovación y el desarrollo tecnológico se benefician de las interrelaciones de los entes mencionados anteriormente. En la perspectiva micro se hace un abordaje más detallado de las interrelaciones que se plantea en el modelo macro, pero de manera específica para el Tecnológico de Costa Rica.</p><p> </p><p><strong>Abstract </strong></p><p>This article presents a proposed model for managing innovation in the university environment. The subject is approached from the general to the specific. First, it presents a benchmarking analysis in order to identify best practices in the field; then, an internal review of the university related to the innovation process. Finally, a model was designed and validated through focus groups to obtain the final model proposed.<br />The model design was based in two perspectives: the macro perspective and micro perspective. The macro perspective is based on the industry-stateuniversity linkages present in the Triple Helix Model of Etzkowitz and Leydesdorff, which suggests that innovation and technological development benefits from the interrelationships of these entities. The micro perspective presents a more detailed approach to the interrelationships that arises in the macro model, but specifically for the Tecnológico de Costa Rica.</p><p><strong><br /></strong></p>


2017 ◽  
Vol 22 (3) ◽  
pp. 279-293 ◽  
Author(s):  
Daphne Rickson ◽  
Penny Warren

We investigated a continuing education course in creative music making, initiated to promote the inclusion of young people with intellectual disability in a university setting. Despite organizers’ attempts to foster diversity within the student cohort, enrolments were almost exclusively from students who had intellectual disability. Being in the university environment, and in a place of higher learning, seemed to be valued by some. However, students’ main focus was on group musicking in a dedicated music room rather than interacting with the wider university community. Those who did not identify as disabled believed it was important to continue to address the barriers to wider inclusion. While acknowledging the risks around mediating the social interactions of young people with intellectual disability, we argue that future courses should include activities specifically designed to bring them to classes with typical students and to the wider activities of the university.


2021 ◽  

The various chapters of this book have brilliantly provided perspectives on creating conditions for success in higher education from a wide variety of stakeholders within a university environment. The rich content comes from varying fields of study as well as academic development and student affairs directorates within the institution. This is what is exciting about the book. The diversity of focus in chapters makes the book relevant to anyone with interest in higher education matters. From the opening to the closing chapter, students are making a contribution on what the university has done or is doing for them to succeed or what it should consider doing to improve its service to students. This touches on every environment that students find themselves in a university setting, from residences, to the classroom to commuter or off-campus students. The book’s extended use of the capabilities approach and critical social theories has enabled it to provide nuances on not only the success of students, but, more importantly, about how the higher education environment can transform itself to practices relevant for the sector today. The various research studies in this book can benefit similar university contexts nationally and internationally.


Author(s):  
Jorge Daher Nader ◽  
Amelia Patricia Panunzio ◽  
Marlene Hernández Navarro

Research is considered a function aimed at obtaining new knowledge and its application for the solution to problems or questions of a scientific nature, The universities framed in the fulfillment of their social function have a complex task given by training a competent professional who assumes research as part of their training and who learns to ask questions that they are able to solve through scientific research.  Scientific research is an indicator of the quality of processes in the university environment, so it must be increased by virtue of the results of the work carried out by research teachers and students the objective of this work is to know the perception of the teachers of the Faculty of Medical Sciences of the University of Guayaquil about the scientific activity. Objective: to know the perception of the teachers of the Faculty of Medical Sciences of the University of Guayaquil about the scientific activity. Methods: theoretical and empirical level were used, a questionnaire with closed questions aimed at knowing the opinions on the research activity in this institution was applied. Result: that of the sample analyzed 309 (39.3%) said they agreed with the training for the writing of scientific articles. 38.6% said they agree with the training on research projects. Conclusion: that teacher’s research should be enhanced to ensure the formation and development of research skills in students.


2021 ◽  
pp. 026921632110265
Author(s):  
Hannah Seipp ◽  
Jörg Haasenritter ◽  
Michaela Hach ◽  
Dorothée Becker ◽  
Lisa-R Ulrich ◽  
...  

Background: Specialised palliative home-care supports patients with life-limiting diseases in their familiar surroundings. The number of palliative care teams and patients being cared for is increasing worldwide. To assess and improve quality, it is needed to understand, how specialised palliative home-care can be provided successfully. For this purpose we examined the views of all involved stakeholders. Aim: To identify the issues that patients, their relatives and involved health professionals view as important in ensuring the success of specialised palliative home-care. Design: We used a qualitative design based on participant observations, interviews and focus groups following the principles of a Grounded Theory approach. Setting/participants: All specialised palliative home-care teams ( n = 22) caring for adults in Hesse, Germany, participated. We conducted participant observations ( n = 5), and interviewed patients ( n = 14), relatives ( n = 14) and health professionals working in or collaborating with specialised palliative home-care ( n = 30). We also conducted focus groups ( n = 4) with health professionals including a member check. Results: Successful specialised palliative home-care needs to treat complex symptoms, and provide comprehensive care including organisation of care, involving relatives and addressing issues of death and dying. Sense of security for patients and relatives is key to enable care at home. Care delivery preferences include a focus on the quality of relationships, respect for individuality and the facilitation of self-determination. Conclusions: Consideration of the identified key issues can help to ensure successful specialised palliative home-care. Knowledge of these should also be considered when researching and assessing quality of care. Trial registration: German Clinical Trials Register DRKS-ID: DRKS00012421; http://www.germanctr.de .


Author(s):  
Stephanie Hall ◽  
Naida Caidi

Although Canada globally ranks among the top ten countries for per capita Internet use (ITU, 2001; Statistics Canada, 2002), roughly one half of the population is till not online. The Canadian government has supported numerous initiatives aimed at bridging the 'digital divide' between technological haves and have-nots, recognizing, at the same time, that simple physical access to information. . .


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