Conceptualization of the Convergence Phenomenon to Develop an Applicable and Integrated Framework for the Emergence of Software-as-a-Service

2013 ◽  
Vol 21 (4) ◽  
pp. 1-16 ◽  
Author(s):  
Elizabeth A. Teracino ◽  
DongBack Seo

Financial service companies, such as banks and accounting firms, and product software companies, such as enterprise resource planning (ERP) software companies, previously discrete industries, are beginning to adopt Software-as-a-Service principles, potentially leading them into a new environment. The motivation for this research is to understand what is occuring between these software and service industries, as a result of the convergence phenomenon. A similar phenomenon has happened among the mobile and landline communications, computer, and TV broadcasting industries. By reviewing and analyzing literature on the convergence phenomenon in the industries in which it has already developed, the main aspects are identified and integrated into one comprehensive framework to analyze the phenomenon as a whole. The inter-relations and dynamics are explored via mobilization of institutional theory. The framework’s applicability is then explored against the historical case of the telecommunications, broadcast and computer industries. Future research suggestions are offered to further test and corroborate the framework to increase its generalizability and applicability for analyzing the convergence phenomenon in industries and nations experiencing it at different paces.

2017 ◽  
Vol 1 (2) ◽  
pp. 195-207
Author(s):  
Ruby Ketsiama Meijer P ◽  
Hendra Gunawan

This study aims to examine the effect of enterprise resource planning implementation on the performance of manufacturing companies moderated by the size of companies listed on the IDX period 2013-2015. Company size is seen through sales and total assets.  Samples were taken by using purposive sampling and meeting the sample criteria.  The analysis technique used in this research is multiple regression analysis.  The results show that the implementation of enterprise resource planning significantly affects the company's performance is reinforced by high sales level and also affect the company's performance significantly reinforced by a large asset. The high sales and total assets can improve the performance of companies implementing ERP.  Both of these factors have a significant influence.  The results of this study are expected to add to the research literature on the factors that strengthen the performance of manufacturing companies that implement ERP. Future research can change the size of the company viewed from the income or the number of employees.Keywords: Enterprise performance, enterprise resource planning, sales, total assets


Author(s):  
Vu Quoc Thong

Identifying factors defining the effectiveness of integrated AIS in the Enterprise Resource Planning (ERP) environment is really a challenging task. In our research, the effectiveness of integrated AIS in ERP is presented in the form of a Balanced Scorecard (BSC) model. This study analyzes data collected from 178 Vietnamese garment companies with AIS in an ERP environment. Then, Cronbach’s Alpha test and exploratory factor analysis (EFA) are conducted to assess the reliability of variables. The result identifies 28 variables from Vietnamese garment companies’ managers view grouped into 4-dimensional constructs of the BSC model that define the effectiveness of integrated AIS in an ERP environment. The conclusion on garment companies’ AIS evaluation factors paves the way for future research on other Vietnamese industries’ AIS evaluation in an ERP environment.


2004 ◽  
Vol 18 (2) ◽  
pp. 79-105 ◽  
Author(s):  
Andreas I. Nicolaou

Research indicates that successful adoption of information technology to support business strategy can help organizations gain superior financial performance. The recent wave of enterprise-wide resource planning systems adoptions is a significant commitment of resources and may affect almost all business processes. This study examines the effect of adoption of enterprise systems on a firm's long-term financial performance. A large-scale data identification and collection method compared the financial data of 247 firms adopting enterprise wide systems with a matched control group of firms cross-sectionally and longitudinally before and after adoption. A number of implementation characteristics were also measured and their effects assessed. The results show that firms adopting enterprise systems exhibit higher differential performance only after two years of continued use. Furthermore, controlling for implementation characteristics as vendor choice, implementation goal, modules implemented, and implementation time period, helped explain the financial performance effects of enterprise resource planning system use. These results provide important insights that complement extant research findings and also raise future research issues.


Author(s):  
Muhammad Shaikh ◽  
Libi Shen

Enterprise resource planning (ERP) systems are considered, by many, to be extremely solid, while giving organizations the ability to quickly capture and manage data across diverse sectors. Because the successful employment of an ERP system depends upon skillful implementation, specific factors contributing to successful ERP implementation are essential. What are the critical factors in the implementation of ERP system? How do company administrators and IT professionals perceive the critical successful factors for the effective implementation of the ERP? How are critical successful factors defined? How do IT professionals perceive the influence of critical factors on the effective implementation of ERP in a Phoenix company? In this chapter, the critical successful factors in the implementation of ERP systems will be explored. A single case study was conducted, and the interview data were gathered from 15 IT professionals in a Phoenix, Arizona company. Problems, solutions, recommendations, and future research direction will be presented.


2011 ◽  
pp. 1172-1181
Author(s):  
S. Parthasarathy

Business information system is an area of the greatest significance in any business enterprise today. Enterprise Resource Planning (ERP) projects are a growing segment of this vital area. Software engineering metrics are units of measurement used to characterize the software engineering products and processes. The research about the software process has acquired great importance in the last few years due to the growing interest of software companies in the improvement of their quality. Enterprise Resource Planning (ERP) projects are very complex products, and this fact is directly linked to their development and maintenance. One of the major reasons found in the literature for the failure of ERP projects is the poor management of software processes. In this chapter, the authors propose a Software Metrics Plan (SMP) containing different software metrics to manage software processes during ERP implementation. Two hypotheses have been formulated and tested using statistical techniques to validate the SMP. The statistical analysis of the collected data from an ERP project supports the two hypotheses, leading to the conclusion that the software metrics are momentous in ERP projects.


Author(s):  
Asmare Emerie Kassahun ◽  
Alemayehu Molla ◽  
Pradipta Sarkar

Despite differences between public and private sectors, business process reengineering (BPR) principles have been widely used in reengineering government processes. This has led to a growing body of literature on government process reengineering (GPR). This chapter presents synthesis and analysis of the literature on government process reengineering from 1997 to 2009. It reviews normative studies that examine the nature and characteristics of government process reengineering, challenges and problems of undertaking government process reengineering, and relationships between government process reengineering and IT-especially enterprise resource planning (ERP)-based E-Government. The review also encompasses the methods, techniques and tools for undertaking GPR; analytical and conceptual GPR models and frameworks; and empirical studies that evaluate GPR implementation outcomes and identify the critical success or failure factors. The chapter summarizes the selected articles in terms of research types, methods, theories, and contexts. Based on the review, areas for future research are defined.


2019 ◽  
Vol 31 (1) ◽  
pp. 1-30 ◽  
Author(s):  
Morteza Ghobakhloo ◽  
Masood Fathi

Purpose The purpose of this paper is to demonstrate how small manufacturing firms can leverage their Information Technology (IT) resources to develop the lean-digitized manufacturing system that offers sustained competitiveness in the Industry 4.0 era. Design/methodology/approach The study performs an in-depth five years case study of a manufacturing firm, and reports its journey from failure in the implementation of enterprise resource planning to its success in integrating IT-based technology trends of Industry 4.0 with the firm’s core capabilities and competencies while pursuing manufacturing digitization. Findings Industry 4.0 transition requires the organizational integration of many IT-based modern technologies and the digitization of entire value chains. However, Industry 4.0 transition for smaller manufacturers can begin with digitization of certain areas of operations in support of organizational core strategies. The development of lean-digitized manufacturing system is a viable business strategy for corporate survivability in the Industry 4.0 setting. Research limitations/implications Although the implementation of lean-digitized manufacturing system is costly and challenging, this manufacturing strategy offers superior corporate competitiveness in the long run. Since this finding is rather limited to the present case study, assessing the business value of lean-digitized manufacturing system in a larger scale research context would be an interesting avenue for future research. Practical implications Industry 4.0 transition for typical manufacturers should commensurate with their organizational, operational and technical particularities. Digitization of certain operations and processes, when aligned with the firm’s core strategies, capabilities and procedures, can offer superior competitiveness even in Industry 4.0 era, meaning that the strategic plan for successful Industry 4.0 transition is idiosyncratic to each particular manufacturer. Social implications Manufacturing digitization can have deep social implications as it alters inter- and intra-organizational relationships, causes unemployment among low-skilled workforce, and raises data security and privacy concerns. Manufacturers should take responsibility for their digitization process and steer it in a direction that simultaneously safeguards economic, social and environmental sustainability. Originality/value The strategic roadmap devised and employed by the case company for managing its digitization process can better reveal what manufacturing digitization, mandated by Industry 4.0, might require of typical manufacturers, and further enable them to better facilitate their digital transformation process.


Author(s):  
Kees van Slooten ◽  
Marcel Bruins

The Software Package Development Methodology (SPDM) is a methodology for developing complex and customizable software packages supporting business processes, especially Enterprise Resource Planning (ERP) software. Two approaches are applied by this chapter. First SPDM will be compared to a method engineering framework. Method engineering is a discipline to construct new methods from parts of existing methods taking into account situational factors. The second approach is the analysis of the results of a questionnaire, asking users of SPDM their opinion on several issues concerning problems and quality of SPDM. The conclusions, after applying both approaches, are quite similar and some recommendations are made for future research.


2013 ◽  
Vol 33 (8) ◽  
pp. 1075-1104 ◽  
Author(s):  
Kim Sundtoft Hald ◽  
Jan Mouritsen

PurposeThis research aims to explore the enabling and constraining effects of enterprise resource planning (ERP) systems and speculate on how these can be linked to the four generic roles of operations management (OM) proposed by Slack et al.Design/methodology/approachThis research understands ERP as boundary objects characterised by modularity, abstraction, accommodation, and standardization. An in‐depth cross‐disciplinary literature review and role synthesis is conducted.FindingsFour enabling and three constraining effects of ERP are deduced from existing literature. ERP and OM are linked conceptually. Based on the identified effects of ERP, the paper speculates on the managerial tasks of the production and operations manager (POM) in an ERP environment and lists a set of central concerns of potential relevance to POM and to future research.Research limitations/implicationsThe identified roles of ERP and their implications could be empirically tested using case based and survey research.Practical implicationsThe results provide insights into how ERP has multiple and parallel roles, and how these roles are relevant to the function of OM. Such knowledge is valuable for practicing POMs in managing the implementation and design of ERP to support the different domains of OM.Originality/valueCurrent studies of the effects of ERP and their link to the practice of OM tend to focus on one or a few roles of the emerging system. Such studies do not properly take into account the modularised and pluralistic nature of ERP. This research provides a platform from where future research on the effects, managerial dilemmas and implications of ERP can be reconciled across research communities.


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