Understanding the Context of Large-Scale IT Project Failures

Author(s):  
Eliot Rich ◽  
Mark R. Nelson

Large-scale information technology (IT) projects experience higher failure or abandonment rates than smaller IT projects and represent significant costs to both organizations and society. This paper describes the context of a three-decade long attempt to modernize a critical IT application in the U.S. government. The project has been revamped, stopped and restarted several times, and as of the writing of this paper has not been completed. Archival analysis of this implementation history reveals a set of emerging project characteristics and how these contributed to a pair of capability gaps which, in turn, influenced modernization efforts both pre- and post-abandonment. From a systems perspective, the problem appears to be related to dynamic and repeating management failures with an embedded project management model. The authors illustrate their hypothesis with a simulation model of project managements and show that even a relatively small but persistent introduction of new requirements has a dramatic effect on project overruns, setting the stage for abandonment and restart.

2014 ◽  
Vol 13 (05) ◽  
pp. 937-956
Author(s):  
Li-Ren Yang ◽  
Jieh-Haur Chen ◽  
Shu-Cheng Chou

This paper empirically investigates a sample of research and development (R&D) projects in Taiwanese high-tech industry with a three-fold purpose. The first objective is to assess the associations among information technology (IT) application, knowledge management (KM), team process (TP), and R&D project performance. The second objective is to determine whether TP may mediate the effect of KM on R&D project performance. The third objective is to examine the moderating role of project characteristics in the relationship between TP and R&D project performance. The structural equation modeling (SEM) approach was used to validate the research model. These analyses suggest that TP may fully mediate the effects of KM on R&D project performance in terms of quality and development success and schedule and cost performance. The results also show that industry sector (IS) and team size (TS) have a moderating effect on the relationship between TP and R&D project performance.


2020 ◽  
Vol 3 (7) ◽  
pp. 114-119
Author(s):  
V. F. UKOLOV ◽  
◽  
E. N. OZHIGANOV ◽  
Yu. V. RAGULINA ◽  
V. V. ARKHIPOV ◽  
...  

After the research, the authors came to the conclusion: it is necessary to get a new, interstate platform-type structure for the development, production and large-scale implementation of civil hydrogen technologies for various fields of activity and the state.


2007 ◽  
Vol 2 (2) ◽  
Author(s):  
William C. Lucas

Retaining rainfall where it lands is a fundamental benefit of Low Impact Development (LID). The Delaware Urban Runoff Management Model (DURMM) was developed to address the benefits of LID design. DURMM explicitly addresses the benefits of impervious area disconnection as well as swale flow routing that responds to flow retardance changes. Biofiltration swales are an effective LID BMP for treating urban runoff. By adding check dams, the detention storage provided can also reduce peak rates. This presentation explores how the DURMM runoff reduction approach can be integrated with detention routing procedures to project runoff volume and peak flow reductions provided by BMP facilities. This approach has been applied to a 1,200 unit project on 360 hectares located in Delaware, USA. Over 5 km of biofiltration swales have been designed, many of which have stone check dams placed every 30 to 35 meters to provide detention storage. The engineering involved in the design of such facilities uses hydrologic modeling based upon TR-20 routines, as adapted by the DURMM model. The hydraulic approach includes routing of flows through the check dams. This presentation summarizes the hydrological network, presents the hydrologic responses, along with selected hydrographs to demonstrate the potential of design approach.


Author(s):  
Kahler W. Stone ◽  
Kristina W. Kintziger ◽  
Meredith A. Jagger ◽  
Jennifer A. Horney

While the health impacts of the COVID-19 pandemic on frontline health care workers have been well described, the effects of the COVID-19 response on the U.S. public health workforce, which has been impacted by the prolonged public health response to the pandemic, has not been adequately characterized. A cross-sectional survey of public health professionals was conducted to assess mental and physical health, risk and protective factors for burnout, and short- and long-term career decisions during the pandemic response. The survey was completed online using the Qualtrics survey platform. Descriptive statistics and prevalence ratios (95% confidence intervals) were calculated. Among responses received from 23 August and 11 September 2020, 66.2% of public health workers reported burnout. Those with more work experience (1–4 vs. <1 years: prevalence ratio (PR) = 1.90, 95% confidence interval (CI) = 1.08−3.36; 5–9 vs. <1 years: PR = 1.89, CI = 1.07−3.34) or working in academic settings (vs. practice: PR = 1.31, CI = 1.08–1.58) were most likely to report burnout. As of September 2020, 23.6% fewer respondents planned to remain in the U.S. public health workforce for three or more years compared to their retrospectively reported January 2020 plans. A large-scale public health emergency response places unsustainable burdens on an already underfunded and understaffed public health workforce. Pandemic-related burnout threatens the U.S. public health workforce’s future when many challenges related to the ongoing COVID-19 response remain unaddressed.


1999 ◽  
Vol 25 (2-3) ◽  
pp. 387-402
Author(s):  
Arti K. Rai

Over the last few decades, the U.S. health care system has been the beneficiary of tremendous growth in the power and sheer quantity of useful medical technology. As a consequence, our society has, for some time, had to make cost-benefit tradeoffs in health care. The alternative—funding all health care interventions that would produce some health benefit for some patient—is not feasible, because it would effectively consume all of our resources.


Author(s):  
Jason J. Saleem ◽  
Kyle Maddox ◽  
Jennifer Herout ◽  
Kurt Ruark

This practice-oriented paper presents a human-centered design (HCD) framework that we developed to perform a comprehensive evaluation of a new health information technology (HIT) system under development, intended to replace a legacy system. The Department of Veterans Affairs (VA) Veteran Crisis Line (VCL) program provides a vital service in crisis intervention and suicide prevention. VCL staff rely on a Customer Relationship Management (CRM) legacy system, Medora. VCL intended to replace Medora with Microsoft Dynamics 365 (D365) CRM system. Due to wide-spread criticism of D365, the VA Human Factors Engineering (HFE) team engaged in a multi-study, mixed-method HCD evaluation to investigate the legacy system and intended replacement in terms of ability to support VCL staff needs. The HCD framework we developed to perform this evaluation may be adapted for other large-scale HIT transitions and may provide human factors practitioners with guidance to make evidence-based decisions to support (or abandon) such transitions.


2021 ◽  
Author(s):  
Gunnar Ellingsen ◽  
Bente Christensen ◽  
Morten Hertzum

Large-scale electronic health record (EHR) suites have the potential to cover a broad range of use needs across various healthcare domains. However, a challenge that must be solved is the distributed governance structure of public healthcare: Regional health authorities regulate hospitals, municipalities are responsible for first-line healthcare services, and general practitioners (GPs) have an independent entrepreneurial role. In such settings, EHR program owners cannot enforce municipalities and GPs to come on board. Thus, we examine what tactics owners of large-scale EHR suite programs apply to persuade municipalities to participate, how strongly these tactics are enforced, and the consequences. Empirically, we focus on the Health Platform program in Central Norway where the goal is to implement the U.S. Epic EHR suite in 2022. Theoretically, the paper is positioned in the socio-technical literature.


2022 ◽  
Vol 5 (1) ◽  
pp. 253-314
Author(s):  
Mohamed Abdel Salam Mohamed Mahmoud El Balshi ◽  

The current study aimed to develop mechanisms for developing the culture of small information technology projects among university students in the context of the Fourth Industrial Revolution by integrating the development of the culture of small information technology projects in the university’s vision, objectives and strategy, and localizing it in the university environment, activating it in the university’s teaching and learning processes, and strengthening the university’s partnership and the outside community to achieve this. The study used the descriptive approach, and the researcher applied a questionnaire consisting of (37) phrases distributed over (4) axes, and the sample amounted to (136) university professors from (5) Egyptian universities. The study found: The need for the university to emphasize in its objectives the teaching of students to build and manage small information technology projects through the development of knowledge and awareness of it, consolidating the values ​​and beliefs that support them, and that the university is interested in formulating a strategy that supports innovation and creativity among faculty members and students, and that the promotions of teachers and assistant professors be linked to their supportive activities for educating students with small IT projects, and to provide paper or digital brochures on opportunities to build small IT projects in the surrounding environment, and to support the practice of cultural activities, and spread the culture of patent in the information technology sector among its students, and that the university’s learning outcomes target the need for graduates to possess positive attitudes and values ​​towards them. and pay attention to educating students about the impact of the Fourth Industrial Revolution on small IT projects, and that the university link the teaching and learning processes, building and managing small information technology projects, and directing its faculty members towards linking the contents of the curricula with the skills of building and managing small information technology projects, with the need to achieve partnership with the external community through the establishment of exhibitions and platforms for marketing information technology projects, and hosting businessmen in seminars or meetings to inform students of their successful experiences.


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