Combining Six Sigma with Kaizen Blitz for Enhancing Process Interaction

2010 ◽  
Vol 26-28 ◽  
pp. 1220-1225
Author(s):  
Mao Zhu Jin ◽  
Zhi Wei Zhao
Keyword(s):  
Customer Satisfaction ◽  
Six Sigma ◽  
Lean Six Sigma ◽  
Customer Requirement ◽  
Pdca Cycle ◽  
Small Project ◽  
Similarities And Differences ◽  
Short Time ◽  
Process Interaction

It’s imperative to find appropriate way for company to achieve the goal to quickly respond to customer requirement and increase customer satisfaction. This encouraged them to adopt either Six Sigma for improving process through process interaction or Lean for reducing waste in processes. However, both Six Sigma and Lean have limitations. As a result, the enterprises tend to combine their strengths. This paper represents similarities and differences between Lean, Six Sigma and Kaizen. Furthermore, the integration between the techniques and tools of TQM, Six Sigma and Lean help to find a way integrating Six Sigma and Kaizen. The paper combines Six Sigma with Kaizen Blitz (DMAIC-KB) which is based on advantages of Six Sigma and Kaizen concept under PDCA cycle. This approach emphasizes on small project, customer requirement response and customer satisfaction in short time by detecting, analyzing and improving the problems and dysfunctions during process via process interaction.

scholarly journals Six Sigma Approach to Enhance Concurrency of the Procurement Process for Raw Materials

2021 ◽  
Vol 15 (4) ◽  
pp. 510-517
Author(s):  
Atanas Kochov ◽  
Aleksandar Argilovski
Keyword(s):  
Six Sigma ◽  
Raw Materials ◽  
Lean Six Sigma ◽  
Approval Process ◽  
Procurement Process ◽  
Manufacturing Company ◽  
External Vendors ◽  
Short Time ◽  
Six Sigma Approach ◽  
Structured Approach

This paper presents the improvement of the procurement process for raw materials in a real manufacturing company supported by the Lean Sig Sigma as structured approach to deliver the improvement. The manufacturing company that is a subject of this paper have received a significant amount of complains regarding the internal purchase orders approval process and the overall procurement process of the company from both internal employees and external vendors and contractors. Considering that the company is procuring the raw goods from selected vendors, therefore the entire manufacturing plan depends on these materials, the company decided to improve this process trough Lean Six Sigma. The Lean Six Sigma approach was selected in order to obtain the improvement in a short time, based on indicators that were previously analyzed and prioritized. The paper focuses on simplifying of the process trough decreasing the number of mandatory steps.

scholarly journals Implementation of Lean Six Sigma in public Road Transportation

2019 ◽  
Vol 9 (1) ◽  
pp. 4937-4940
Keyword(s):  
Customer Satisfaction ◽  
Continuous Improvement ◽  
Six Sigma ◽  
Lean Six Sigma ◽  
Customer Requirements ◽  
Road Transportation ◽  
Defect Reduction ◽  
Defect Identification ◽  
Public Road ◽  
Lean Tools

This paper presents the defect identification, defect reduction and continuous improvement in public road transportation by using lean six sigma methodologies. Lean methodologies will reduce the waste i.e. unnecessary efforts or tasks. The main aim of lean is to improve productivity i.e. to increase profit to the organization. The six sigma methodologies are centered towards the elimination of variations i.e. reduction of defects. The main objective of six sigma is 3.4 defects per million opportunities, whichlead to fulfilling the customer requirements. The six sigma tools arearithmeticaland statistical based. The lean mainly focused on the flow and the six sigma mainly focused on the problem. By combining, these two methodologies and implementing in public road transportation will leads to increase the profit of the organization and customer satisfaction. The results achieved by using DMAIC methodology and lean tools.

Continuous Improvement of Productivity and Quality with Lean Six-Sigma: A Case Study

2019 ◽  
Vol 889 ◽  
pp. 557-566
Author(s):  
Ly Duc Minh ◽  
Vo Thi Hoang Ni ◽  
Do Ngoc Hien
Keyword(s):  
Continuous Improvement ◽  
Six Sigma ◽  
Assembly Line ◽  
Lean Six Sigma ◽  
Successful Implementation ◽  
Electronic Assembly ◽  
Popular Method ◽  
Pdca Cycle

Continuous improvement of productivity and quality is a potential requirement of any competitive organization. Lean six-sigma is known as the useful and popular method to do it. In this paper, a case study in the mechanical manufacturing process would be presented as a successful implementation. The seven quality control tools would be integrated in specific systematic steps of the PDCA cycle and DMAIC process, and lean technology. The case study shows the promising results on improvement of productivity and quality of a mechanical production line. It could be considered to implement for other production or assembly line in other fields such as electronic assembly line, garment line, and furnitune assembly line.

How Continuous Improvement Can Support Logistics

2018 ◽  
Vol 1 (1) ◽  
pp. 1-23 ◽  
Author(s):  
Brian J. Galli
Keyword(s):  
Continuous Improvement ◽  
Infinite Number ◽  
Research Methodology ◽  
Six Sigma ◽  
Meta Analysis ◽  
Lean Six Sigma ◽  
Pdca Cycle ◽  
Pros And Cons ◽  
The Relationship

This article introduces the basic idea of continuous improvement and its implications regarding logistics. Using a meta-analysis research methodology, the author analyzes the relationship and role that continuous improvement methods can play in the field of logistics. The study finds that the logistics field can benefit from using different forms of continuous improvement. These different methods to implement continuous improvement to logistics along with their pros and cons are discussed. Those methods include Lean, Six Sigma and PDCA cycle, which are explained in detail. Other methods are briefly introduced and reviewed. Some future ideas for further research are discussed in length. Although there are an infinite number of benefits in implementing continuous improvement to logistics, there are various limitations. Thus, this research will also explain each deficiency in depth.

scholarly journals Pengurangan Waste dengan Pendekatan Lean Six Sigma

2010 ◽  
Vol 10 (1) ◽  
pp. 20
Author(s):  
Haniful Athhar
Keyword(s):  
Customer Satisfaction ◽  
Production Process ◽  
Six Sigma ◽  
Lean Six Sigma ◽  
Order Fulfillment ◽  
Process Flow ◽  
Job Description ◽  
Improvement Plan ◽  
Ishikawa Diagram ◽  
Six Sigma Approach

An effective and efficient order fulfillment system is absolutely needed to achieve customer satisfaction. However, wastes which occur in production process would hamper toward its progress, that it is necessary to do an efficiency effort by implementing a concept of Lean Six Sigma which is a combination of lean method and six sigma method. Lean method improves process flow and reduce wastes meanwhile six sigma method improve process capability and reduce variations. In measure phase, known that the most significant waste in production process of sugar at PT. PG. Krebet Baru were waiting, Inventory and Defect.Based on that fact, this research was very necessary to be executed to understand the causes of wastes and to make an improvement plan by using Lean Six sigma approach and Analysis of Ishikawa diagram. From analze phase, it is known that the causes of wastes were (a) The split of job description in inspection session is not focus,(b) The filter in chycling mchinedidn't work well caused by unslilled operators, ( c) the number of crushing machine is insufficient so there were material piles. The purposed improvement plans are are (a) Review and improve job description especially in inspection and weighing section, (b) Give additional training to operator who work in spinning section, (c) Machines and tool inspection before starting the production process so it is going to work well.

scholarly journals Model pengendalian kualitas produk cover bottom (electronic part) menggunakan metode lean six sigma

2019 ◽  
Vol 11 (3) ◽  
pp. 252
Author(s):  
Dendhy Indra Wijaya ◽  
Fauzi Khair
Keyword(s):  
Quality Control ◽  
Customer Satisfaction ◽  
Six Sigma ◽  
Electronics Industry ◽  
Lean Six Sigma ◽  
Final Outcome ◽  
Electronic Part ◽  
Full Attention ◽  
Dmaic Method

Company shall give full attention to the quality of the products. In the electronics industry, quality control is the key to gain the loyalty of the customer. This is the basis for making improvement at the production activities, especially in controlling the quality in order to reduce the problem of scratch on the cover bottom using the six sigma DMAIC method. The purpose of this research is to analyze the factor that will cause defect to the product. The aimed target is to reduce the lower problem of defective products cover bottom 50%, it also to get the best result where previous defective products amounted to 8183 ppm has downed to 291 ppm and the level of the previous sigma 3,89σ rose to 4,94σ, the target is 4,14σ. This was result an exceed achievement from the Company’s target more than 50%. Six Sigma is the most effective tools at the present time, this will affect to eliminate defects, cut the time of making the product, eliminate unnecessary costs and the principal concept of science to support the sustainability of business which is focused on improving quality and customer satisfaction. The key success of improving quality depends on the ability to identify and solve the problems. This application may be useful and align with the company's philosophy, so that it can be expected to get the final outcome of the company.

scholarly journals IMPLEMENTATION OF LEAN SIX SIGMA IN INDIAN SMALL AND MEDIUM SCALE INDUSTRIES.

2020 ◽  
Vol 9 (11) ◽  
pp. 82-90
Keyword(s):  
Customer Satisfaction ◽  
Six Sigma ◽  
Success Factors ◽  
Lean Six Sigma ◽  
Manufacturing Industries ◽  
Implementation Challenges ◽  
Medium Scale ◽  
Critical Success ◽  
Business Source Premier

Lean Six Sigma is a systematic approach to reduce or eliminate activities that do not add value to the process. The Lean Six Sigma helps in removing unwanted steps in process. It ensures great quality of customer satisfaction in the manufacturing industries. There has been a plethora of literature review carried out on implementation of lean six sigma in manufacturing industries. Implementation of lean six sigma among small or medium scale enterprises[ SME’S], has not been so extensively researched. For this Study 15 research papers has been reviewed, These were collaborated from specific databases that included: Emerald, Sage, Inderscience, BSCO Business Source Premier, Science Direct and Scopus.The main purpose of this research is to explore the Lean Six Sigma [LSS] in manufacturing industries, along with Six Sigma tools and their Implementation, challenges faced by [SME’s] and critical success factors as well which we will study ahead in this paper. This Research focuses on Improvement of [SME’s] and major aspects of [LSS]. Turning to Lean Six Sigma can bring profound improvements in quality, efficiency and customer satisfaction.

IMPROVING CONSUMER SATISFACTION BY INTEGRATING ON SERVICE QUALITY AND LEAN SIXSIGMA METHODS

2017 ◽  
Vol 12 (Number 2) ◽  
pp. 25-34
Author(s):  
Neneng Leni Noviani ◽  
Masyhudzulhak Masyhudzulhak
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Six Sigma ◽  
Consumer Satisfaction ◽  
Lean Six Sigma ◽  
Quality Level ◽  
Measurement Results

Service quality (SERVQUAL) is one method that can be used to measure customer satisfaction for services that have been received that is by comparing the level of perception and expectations. Lean, six sigma is a method or technique for controlling and improving the quality of which is a dramatic breakthrough in the field of quality and is always oriented to customer satisfaction with a measurement target of sigma quality level. Integration SERVQUAL and Lean Six Sigma methods aims to SERVQUAL measurement results were analysed is to determine the critical variables, followed by calculation of DPMO and sigma value of the critical variables that can be known variables thatpriority improvements.

Assembly Process Improvement in Company S: A Lean Six Sigma Case Study

2013 ◽  
Vol 655-657 ◽  
pp. 2371-2374
Author(s):  
Yang Zhang ◽  
Zhen He ◽  
Tian Yu Chen ◽  
Min Zhang
Keyword(s):  
Customer Satisfaction ◽  
Process Improvement ◽  
Six Sigma ◽  
Lean Production ◽  
Lean Six Sigma ◽  
Economic Effectiveness ◽  
Assembly Process ◽  
The Cost

Lean Six Sigma, which is the integration of Lean Production and Six Sigma, can improve process, cut down the cost, and gain customer satisfaction. This paper applies Lean Six Sigma in an assembly process. The DMAIC procedure in Six Sigma and the tools in Lean Production are used to analyze and improve the process. This research aims to be a meaningful reference for those companies that want to improve the management and economic effectiveness.

scholarly journals Yalın altı sigma: Kavramsal bir derleme

2021 ◽  
Vol 8 (3) ◽  
pp. 299-307
Author(s):  
İhsan AKÇA ◽  
Ferruh TUZCUOĞLU
Keyword(s):  
Customer Satisfaction ◽  
Six Sigma ◽  
Management Practices ◽  
Lean Six Sigma ◽  
Public Institutions ◽  
Lean Management ◽  
Stakeholder Satisfaction ◽  
Business Units ◽  
Private And Public ◽  
Management Approaches

Being sustainable in today's business life has become the biggest goal of organizations. Ensuring customer satisfaction and stakeholder satisfaction in product and service delivery by providing competitive advantage has started to attract attention as an important priority not only for the private sector but also for public institutions. In this context, organizations can initiate the changes required by the age by applying post-modern management approaches and create proactive and reactive strategies by analyzing the environment. There are various methods used by organizations in this process. Six sigma concept is considered as a concept that advocates perfectionism and error-free in terms of providing customer satisfaction and increasing quality in many businesses, especially in production enterprises. On the other hand, lean production and management practices are also the art of embracing being free from elements that are not needed in the realization of activities. The Lean Six Sigma concept is a philosophy that focuses on business units and processes together. Lean Six Sigma advocates perfectionism and simplicity in all corporate processes by addressing the advantages of Six Sigma and Lean Management in a single managerial technique. In this research, it is aimed to examine Lean Six Sigma theoretically by considering Six Sigma and Lean Management techniques which are effective in the emergence of Lean Six Sigma concept. Referring to the studies on Six Sigma, Lean Management and Lean Six Sigma, it was concluded that the concept should be adopted and implemented in the private and public sector, not in a single process or unit, but in all institutions.

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