scholarly journals Predicting organisational commitment: The role of line manager communication, employee trust and job satisfaction

2021 ◽  
Vol 52 (1) ◽  
Author(s):  
Tatiana Ndlovu ◽  
Emmanuel S. Quaye ◽  
Yvonne K. Saini
Keyword(s):  
Job Satisfaction ◽  
Financial Services ◽  
Structural Equation ◽  
Online Survey ◽  
Organisational Commitment ◽  
Line Managers ◽  
Moderation Effect ◽  
Employee Trust ◽  
Manager Communication ◽  
Line Manager

Purpose: This study examines the influence of line manager communication (LMC) on affective organisational commitment through the mediating mechanisms of employee trust and job satisfaction. The study further investigates the moderation effect of line manager communication and employee trust to explain affective organisational commitment.Design/methodology/approach: Data for the study were collected from employees at different organisational levels in the financial services sector of South Africa through an online survey hosted on Qualtrics. A covariance-based structural equation modelling (SEM) was performed to assess the various hypotheses by using Mplus. The moderation analysis used the latent moderated structural (LMS) model approach, which utilises the unique capabilities of SEM.Findings/results: The results show that LMC does not independently influence organisational commitment. However, LMC indirectly influences affective organisational commitment through employee trust and job satisfaction. Moreover, the findings indicate that LMC positively influences affective organisational commitment under conditions of high employee trust.Practical implications: Firms should develop the communication skills of line managers to foster employee trust and job satisfaction to contribute to employee commitment. Line manager communication should be nurtured, especially in high-paced financial services firm environments, for employee trust and job satisfaction to be enhanced, and in turn, improve organisational commitment.Originality/value: The findings demonstrate that LMC does not independently influence organisational trust. Instead, line managers should focus their communications on improving employee trust and job satisfaction if they seek to foster strong employee identification with firm goals and vision.

scholarly journals The Stress-Induced Impact of COVID-19 on Tourism and Hospitality Workers

2021 ◽  
Vol 13 (3) ◽  
pp. 1327
Author(s):  
Sung-Eun Kang ◽  
Changyeon Park ◽  
Choong-Ki Lee ◽  
Seunghoon Lee
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Structural Equation ◽  
Online Survey ◽  
Organizational Trust ◽  
Self Esteem ◽  
Work Related ◽  
Latex Gloves ◽  
Hospitality Organizations ◽  
Tourism And Hospitality

This study explores how COVID-19-induced stress (CID) influences organizational trust, job satisfaction, self-esteem, and commitment in tourism and hospitality organizations. A total of 427 tourism affiliated employees in South Korea participated in an online survey. Using structural equation modelling (SEM), the proposed conceptual model reveals that CID stress in tourism/hospitality employees is negatively related to organizational trust, job satisfaction, and self-esteem which, in turn, is positively related to organizational commitment. CID stress also indirectly affects organizational commitment. The findings have significant strategic implications for tourism and hospitality organizations‒specifically, the provision of instrumental resources (e.g., safety glasses, latex gloves, hand sanitizers, facial masks) to alleviate their employees’ work-related stress during pandemics.

THE EFFECT OF WORK-FAMILY CONFLICT AND JOB INSECURITY ON INNOVATIVE BEHAVIOUR OF KOREAN WORKERS: THE MEDIATING ROLE OF ORGANISATIONAL COMMITMENT AND JOB SATISFACTION

2018 ◽  
Vol 22 (01) ◽  
pp. 1850003 ◽  
Author(s):  
SUK BONG CHOI ◽  
NICOLE CUNDIFF ◽  
KIHWAN KIM ◽  
SAJA NASSAR AKHATIB
Keyword(s):  
Job Satisfaction ◽  
Family Conflict ◽  
Structural Equation ◽  
Structural Equation Models ◽  
Job Insecurity ◽  
Organisational Commitment ◽  
Work Family Conflict ◽  
Job Stressors ◽  
Innovative Behaviour ◽  
Work Family

South Korea is becoming an advanced economy based on continuous innovative organisational efforts. Job stressors have been identified in the literature as a major hindrance to many positive organisational behaviours. We predict that job insecurity and work–family conflict will have a negative effect on innovative behaviour with mediators of job satisfaction and organisational commitment. Results from structural equation models provided support for this study. From a practical perspective, the significant negative relationships between job stressors and innovative behaviour imply the need to reduce work–family conflict and feelings of job insecurity in Korean companies in order to foster innovation.

scholarly journals The Relationship between Motivation, Organisational Commitment and Competence with Job Satisfaction and Lecturers Performance

2017 ◽  
Vol 7 (3) ◽  
pp. 165
Author(s):  
M. Jamal Abdul Nasir ◽  
Bambang Budi Wiyono ◽  
. Supriyono ◽  
Achmad Supriyanto
Keyword(s):  
Job Satisfaction ◽  
Structural Equation ◽  
Direct Relationship ◽  
Partial Least Square ◽  
Least Square ◽  
Equation Modeling ◽  
Organisational Commitment ◽  
Ex Post ◽  
Indirect Relationship ◽  
The Relationship

The objective of this research is to find out a direct and an indirect relationship between motivation, organisational commitment, and lecturers competence and job satisfaction and lecturers performance. This was non-experimental research using a quantitative approach with ex-post facto designs. Hypotheses of this research aim to prove the relationship between variables. The data were collected by using questionnaire distributed to the randomly-chosen respondents and analyzed using Partial Least Square-Structural Equation Modeling (PLS-SEM) method. The conclusion of the modeling analysis result of these five variables are: (1) lecturers motivation has not a direct relationship with lecturers performance; (2) lecturers commitment has an indirect relationship with lecturers performance; (3) both exogenous variables (lecturers motivation and commitment) need intervening variable (job satisfaction) to be proven to be related to the lecturers performance; and (4) it is only lecturers competence variable having a direct relationship with lecturers performance even though without passing through mediation and lecturers job satisfaction variable.

Impact of organisational characteristics on turnover intention among care workers in nursing homes in Korea: a structural equation model

2014 ◽  
Vol 38 (4) ◽  
pp. 425 ◽  
Author(s):  
Jong Goon Ha ◽  
Ji Man Kim ◽  
Won Ju Hwang ◽  
Sang Gyu Lee
Keyword(s):  
Job Satisfaction ◽  
Nursing Homes ◽  
Turnover Intention ◽  
Structural Equation ◽  
High Performance ◽  
Work Practices ◽  
Organisational Commitment ◽  
Organisational Support ◽  
Care Workers ◽  
High Performance Work Practices

Objective The aim of the present study was to analyse the impact of organisational characteristics on the turnover intention of care workers working at nursing homes in Korea. Methods Study participants included 504 care workers working at 14 nursing homes in Korea. The variables measured were: high-performance work practices, consisting of five subfactors (official training, employment stability, autonomy, employee participation and group-based payment); organisational commitment, consisting of three subfactors (affective, normative and continuance commitment); organisational support; and turnover intention. The inter-relationship between high-performance work practices, organisational support, organisational commitment and turnover intention and the fit of the hypothetical model were analysed using structural equation modelling. Results According to our analysis, high-performance work practices not only had a direct effect on turnover intention, but also an indirect effect by mediating organisational support and commitment. The factor having the largest direct influence on turnover intention was organisational commitment. Conclusions The results of the present study suggest that to improve health conditions for frail elderly patients at nursing homes, as well as the efficiency of nursing homes through the continuance of nursing service and enhancement of quality of service, long-term care facilities should reduce the turnover intention of care workers by increasing their organisational commitment by actively implementing high-performance work practices. What is known about the topic? Considerable studies have shown that the adoption of high-performance work practices is related to an organisation’s performance and job satisfaction. In addition, previous studies found that job satisfaction is inversely related to the turnover intention of employees. What does this paper add? This paper identified that high-performance work practices are closely related to the turnover intention of care workers in nursing homes. These findings could improve our understanding of the factors that impact on labour management in nursing homes. What are the implications for practitioners? The turnover of care workers is one of the major managerial challenges for nursing home managers. The findings of this study suggest that managers should be focused on high-performance work practices to improve the efficiency of their organisations.

scholarly journals The Influence of Work-Life Balance with Work Motivation as Mediating Factor on Job Satisfaction A Prediction toward Transition to New Normal Situation

2021 ◽  
Vol 6 (1) ◽  
pp. 79
Author(s):  
Inayah Alfatihah ◽  
Antonius Soelistyo Nugroho ◽  
Elmarian Haessel ◽  
Anita Maharani
Keyword(s):  
Job Satisfaction ◽  
Structural Equation ◽  
Online Survey ◽  
Work Motivation ◽  
Equation Model ◽  
Work Life ◽  
Work Life Balance ◽  
Life Balance ◽  
New Normal ◽  
Analysis Technique

This study aimed to examine the effect of work-life balance and work motivation on job satisfaction. The literature review used to discuss the dynamics between variables is work-life balance, motivation and job satisfaction. The approach to this research is quantitative, and the number of respondents involved in this study was 212 people who filled out the survey through an online survey. We collect data during new normal situations. The data analysis technique in this study refers to the structural equation model. The results obtained show that all hypotheses are proven. In other words, this study has shown that work-life balance affects job satisfaction, then work motivation affects job satisfaction, and work-life balance can mediate work motivation on job satisfaction.

scholarly journals Anteseden Kepuasan Kerja dan Hubungan Kepusan Kerja dengan Loyalitas Karyawan (Studi pada Mitra PT. Gojek Indonesia di Surakarta)

2018 ◽  
Vol 1 (1) ◽  
pp. 64-79
Author(s):  
Muhamad Mika Rizki ◽  
Anastasia Riani Suprapti
Keyword(s):  
Job Satisfaction ◽  
Structural Equation ◽  
Hypothesis Test ◽  
Sampling Technique ◽  
Training And Development ◽  
Equation Model ◽  
Model Fit ◽  
Test Model ◽  
Moderation Effect ◽  
Reward And Recognition

The purpose of this study is to examine the relation of the antecedents job satisfaction and the relation of the job satisfaction with job loyalty. Specifically this research was done to the gojek partner in the region of Surakarta. Data in this study were collected through questionnaires distributed to respondents. The number of samples in this study is 125. Sampling technique used is purposive sampling. Method used in this study is Structural Equation Model (SEM).  The test conducted are instrument test, model fit test, hypothesis test, and moderation effect test. The instrument used in this study is SmartPLS 3. The result of this study indicate that the antecedents of satisfaction are empowerment and participation, working condition, reward and recognition, teamwork, training and development have a positive relation on job satisfaction, and then job satisfaction is positively related to the job loyalty.

scholarly journals THE EFFECTS OF USING ENGLISH LANGUAGE APPLICATIONS IN DIFFERENT BUSINESS

2021 ◽  
Vol 58 (2) ◽  
pp. 5338-5351
Author(s):  
Pathitta Akkarathanakul
Keyword(s):  
Structural Equation ◽  
Online Survey ◽  
English Language ◽  
Research Work ◽  
Equation Modeling ◽  
Business World ◽  
Moderation Effect ◽  
Marketing Performance ◽  
Business Application ◽  
Indirect Relationship

Technology and digitalization is viewed as an integral part of the today’s business world which has revolutionized the business operations. Digitalization has also affected marketing plans usage of social media and different business application is rapidly increasing to connect customers and business organizations. The growing number of foreigners in Thailand which has given rise to use of English language. This study is purposed to examine that how marketing performance of business are affected by different applications characteristic and contacts. The moderation effect of use of English language is also checked in this study. The relationship between these variables is analyzed by gathering responses from 372 foreigner’s through online survey.  The structural equation modeling tool was selected to evaluate hypothetical relationship between these constructs. The results found that effective application characteristics and content of these applications enhance business marketing performance and confirmed significance relationship between direct relationship and raveled insignificant indirect relationship of use of English language between applications characteristics and marketing performance. This paper provides useful implications for both literature and practice. It offers informative insights to researchers to expand research work. This study can be utilized by marketers to develop effective marketing plans implementing English language applications.

scholarly journals Turnover Intention Factors among Private Hospital Nurses in Indonesia

2020 ◽  
Author(s):  
. Rindu ◽  
Syukri Lukman ◽  
Hardisman Dasman ◽  
. Hafizurrahman ◽  
Adang Bachtiar
Keyword(s):  
Job Satisfaction ◽  
Turnover Intention ◽  
Structural Equation ◽  
Private Hospital ◽  
Turnover Intentions ◽  
Job Characteristics ◽  
Partial Least Square ◽  
Least Square ◽  
Organisational Commitment ◽  
Nurse Turnover

Introduction: The most critical problem faced by the health care system is the shortage of workers. This phenomenon is due to the release of employees. The number of turnover rate in private hospital is high due to which hospitals management face problems in the field of nursing.Aim: To determine turnover intention and factors behind turnover intention among private hospital’s nurses who worked in Jakarta, Indonesia. Materials and Methods: This cross-sectional study was conducted from March to September 2018 in two private hospitals in Jakarta, Indonesia, involved 97 nurses. Data were collected by employing a set of self-administered structured questionnaires and were analysed using Partial Least Square-Structural Equation Modelling (SEM-PLS technique). Results: The results showed that there was a significant negative influence on organisational commitment to turnover intentions (-0.496). The higher the nurse’s organisational commitment, the lower was the nurse turnover intention. The better the job characteristics of nurses, the lower was the nurse turnover intention (-0.213). There was a significantly positive influence of job characteristics on job satisfaction (0.499). The higher the job satisfaction of nurses, the higher was the organisational commitment (0.374). Conclusion: The findings show that the influence of nurses’ work commitment has the greatest direct influence in influencing the turnover intention. Hospital need to increase nurses’ organisational commitment through their job satisfaction.

scholarly journals The Impact of Islamic Spirituality on Job Satisfaction and Organisational Commitment: Exploring Mediation and Moderation Impact

2021 ◽  
Author(s):  
Mehmet Asutay ◽  
Greget Kalla Buana ◽  
Alija Avdukic
Keyword(s):  
Job Satisfaction ◽  
Structural Equation ◽  
Work Attitudes ◽  
Two Dimensions ◽  
Organisational Commitment ◽  
Economic Sectors ◽  
Work Ethics ◽  
Equation Modelling ◽  
The Impact

AbstractResearch into spirituality and its impact on the work environment has been bourgeoning. In an attempt to explore the role of Islamic spirituality in the workplace, this study examines the influence of Islamic spirituality on job satisfaction and organisational commitment through work ethics. Data are obtained by an online Likert-scaled questionnaire survey based on one thousand Muslim employees from various economic sectors in Indonesia and analysed through structural equation modelling (SEM). The findings demonstrate that Islamic spirituality positively influences job satisfaction and organisational commitment as two dimensions of work attitudes and that work ethics mediate that influence. There is also evidence that job satisfaction positively influences organisational commitment, but work ethics does not moderate that influence. The findings related to the role of work ethics, which mediates the effect of Islamic spirituality on job satisfaction and organisational commitment, can be considered the contribution of this study.

scholarly journals Attributes Influencing Overall Tourist Satisfaction and Its Consequences for Muslim-Majority Destination

SAGE Open ◽  
2022 ◽  
Vol 12 (1) ◽  
pp. 215824402110684
Author(s):  
Ilisa Fajriyati ◽  
Adi Zakaria Afiff ◽  
Gita Gayatri ◽  
Sri Rahayu Hijrah Hati
Keyword(s):  
Structural Equation Modeling ◽  
Structural Equation ◽  
Online Survey ◽  
Equation Modeling ◽  
Moderation Effect ◽  
Attitudinal Loyalty ◽  
Tourist Satisfaction ◽  
Main Target ◽  
Muslim Majority ◽  
The Relationship

In the context of Muslim-friendly tourism, marketers have to pay attention to the needs of their main target, Muslim tourists. This study aimed to examine the influence of destination attributes, including both generic and Islamic attributes, on overall tourist satisfaction to get a more comprehensive view. Likewise, this study investigated the effect of overall tourist satisfaction on its consequences. The moderation effect of Islamic religiosity on the relationship between Islamic attributes and overall tourist satisfaction was also considered. An online survey was conducted, with a sample of 231 Muslims who traveled to Muslim-majority cities, and the data were analyzed using Structural Equation Modeling. The results showed that both generic and Islamic attributes positively influence overall tourist satisfaction, while its consequences affected their behavioral, attitudinal loyalty, and churn intention. Overall tourist satisfaction was not found to affect complaint intention. Likewise, the moderation effect of Islamic religiosity was insignificant.

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