scholarly journals Using communities of practice towards the next level of knowledge-management maturity

2012 ◽  
Vol 14 (1) ◽  
Author(s):  
Lameshnee Chetty ◽  
Martie Mearns
Keyword(s):  
Knowledge Management ◽  
Communities Of Practice ◽  
Intellectual Capital ◽  
Positive Impact ◽  
Maturity Model ◽  
Learning Organisation ◽  
Organisational Knowledge ◽  
Level Of Knowledge ◽  
The Impact ◽  
Organisation Culture

Background: Effective communities of practice undoubtedly impact organisations’ knowledge management and contribute towards building a learning-organisation culture. Communities of practice represent an environment conducive to learning and for exchanging ideas, and they are a formal learning forum. However, the level of organisational learning to which communities of practice contribute is difficult to measure.Objectives: The research was conducted to analyse the impact of communities of practice on building a learning organisation. The organisational system, culture and people offer the key towards leveraging knowledge as a strategic resource in a learning organisation. The awareness of the organisation concerning knowledge management was measured on a replicated knowledge management maturity model.Method: The organisational knowledge base was analysed prior to the implementation of the communities of practice and was compared to the situation three years later. The research was based on experiential learning cycles that consisted of five consequential but perpetual stages,namely reflect, plan, act, observe and reflect again.Results: The results indicated that communities of practice were instrumental in leveraging the organisation to the next level in the knowledge-management maturity model. A collaboration framework was developed for each business unit to work towards a common goal by harnessing the knowledge that was shared.Conclusion: Although a positive impact by communities of practice is visible, an instrument for the measurement of intellectual capital is necessary. It is recommended that the monetary value of knowledge as an asset is determined so that the value of the potential intellectual capital can be measured.

Model on Knowledge-Governance

2011 ◽  
pp. 418-433
Author(s):  
Eduardo Bueno Campos
Keyword(s):  
Knowledge Management ◽  
Communities Of Practice ◽  
Intellectual Capital ◽  
Action Plan ◽  
Practical Approach ◽  
Reference Framework ◽  
Grey Area ◽  
Knowledge Governance ◽  
The Impact ◽  
Traditional Term

The aim of this chapter is to deepen the concept of ‘Communities of Practice’ (CoPs) from the understanding of a reference framework for knowledge governance, stressing the grey area which distinguishes such governance from the traditional term ‘Knowledge Management,’ since knowledge governance means not just the management of such assets but also their creation and development, which generates a richer and more appropriate meaning or sense. Without entering into exhaustive referential analyses, we attempt to offer the reader a practical approach which allows structuring an action plan that, in this case, will be explicated for the field of CoPs. Identification and measurement of assets based on information and knowledge and the processes carried out towards its improvement create the convergence of the dynamic of intellectual capital and the afore-mentioned knowledge governance as complementary subjects for an appropriate exploitation and monitoring of the impact which the organizational fostering of this strategic-reality has on business.

Model on Knowledge-Governance

2009 ◽  
pp. 89-105
Author(s):  
Eduardo Bueno Campos
Keyword(s):  
Knowledge Management ◽  
Communities Of Practice ◽  
Intellectual Capital ◽  
Action Plan ◽  
Practical Approach ◽  
Reference Framework ◽  
Grey Area ◽  
Knowledge Governance ◽  
The Impact ◽  
Traditional Term

The aim of this chapter is to deepen the concept of ‘Communities of Practice’ (CoPs) from the understanding of a reference framework for knowledge governance, stressing the grey area which distinguishes such governance from the traditional term ‘Knowledge Management,’ since knowledge governance means not just the management of such assets but also their creation and development, which generates a richer and more appropriate meaning or sense. Without entering into exhaustive referential analyses, we attempt to offer the reader a practical approach which allows structuring an action plan that, in this case, will be explicated for the field of CoPs. Identification and measurement of assets based on information and knowledge and the processes carried out towards its improvement create the convergence of the dynamic of intellectual capital and the afore-mentioned knowledge governance as complementary subjects for an appropriate exploitation and monitoring of the impact which the organizational fostering of this strategic-reality has on business.

scholarly journals Digital Intellectual Capital of Russian Companies and its Impact on Financial and Innovation Performance

2021 ◽  
Vol 93 ◽  
pp. 05008
Author(s):  
Ilia Chernenko ◽  
Natalya Kelchevskaya ◽  
Irina Pelymskaya
Keyword(s):  
Intellectual Capital ◽  
Return On Investment ◽  
Customer Value ◽  
Positive Impact ◽  
Business Community ◽  
Russian Regions ◽  
Manufacturing Companies ◽  
Capital Theory ◽  
Regional Product ◽  
The Impact

The paper aims to investigate the level of accumulated digital intellectual capital and investments in digital transformation in the Russian regions and study its impact on the gross regional product and companies’ revenue, as well as on the innovative activity of companies. The study relies on the multiple regression method to find significant relationships between digitalization and performance indicators in 85 Russian regions and cities of federal significance. The originality of the approach used in this study lies in the development of the digital capital theory: the authors assess the impact of accumulated digital intellectual capital and investment on the performance of manufacturing and service companies and show the difference in return on investment between sectors. The results of the study show that though Russian regions are at the initial stage of the digital economy development, digitalization has a significant positive impact on the financial and innovative performance. Manufacturing companies primarily use structural capital to create customer value. Service-oriented companies also receive a positive return on investment in human and relational capital. The results obtained can be applied in practice by the business community to support investment decisions and analyse the processes of creating digital intellectual capital in companies.

scholarly journals Impact of Knowledge Management Infrastructure on Intellectual Capital

2018 ◽  
Vol 2 (2) ◽  
pp. 185-199
Author(s):  
Khaled Zaidan Abdul Hadi ◽  
Rawia Mohamed Wajih Jarges
Keyword(s):  
Knowledge Management ◽  
Statistical Methods ◽  
Intellectual Capital ◽  
Exploratory Study ◽  
Research Problem ◽  
Overall Performance ◽  
The Impact ◽  
Descriptive Method ◽  
Design And Construction

The research aims to demonstrate the impact of knowledge management infrastructure in intellectual capital through a exploratory study of the views of a sample of individuals in the Institute of Management / Rusafa. The interest in the knowledge management infrastructure contributes to increasing the effectiveness of the intellectual capital of the research sample. The research problem focused on the following questions: Is there a clear perception in the researched organization about the knowledge management infrastructure? Is there a clear perception in the researched organization about intellectual capital? What is the nature of the correlation and influence relationships between the knowledge management infrastructure and the intellectual capital? In order to answer the above questions, the analytical descriptive method was adopted through the design and construction of a scale that has the ability to measure the main dimensions of the research. The questionnaire (35) was distributed by means of an objective sample for a number of teachers as the research sample. In order to analyze the data, a set of statistical methods was used. The research found a significant correlation between the infrastructure of knowledge management and intellectual capital. A number of suggestions were made, including the need to pay attention to the knowledge management infrastructure, which would positively affect the intellectual capital of individuals and the overall performance of the researched organization.

scholarly journals The impact of Erasmus program on intercultural communication skills of students

2020 ◽  
Vol 164 ◽  
pp. 12013
Author(s):  
Tatiana Baranova ◽  
Aleksandra Kobicheva ◽  
Elena Tokareva
Keyword(s):  
Foreign Language ◽  
Intercultural Communication ◽  
Communication Skills ◽  
Positive Impact ◽  
Cross Cultural ◽  
Cultural Communication ◽  
Cross Cultural Communication ◽  
Level Of Knowledge ◽  
The Impact ◽  
Quantitative And Qualitative Methods

In this paper we examine the development of students’ intercultural communication skills as a result of participation in the Erasmus Mobility Program. For the analysis both quantitative and qualitative methods are used. The results of survey show that students’ level of knowledge, skills and attitudes are much higher than before the program, especially in the skills category. According to the interview with students it can be concluded that students regard the experience of participating in the Erasmus Mobility program as positive primarily for learning a foreign language and developing cross-cultural communication skills. Thus it allows us to confirm the positive impact of Erasmus on intercultural communication skills of Russian students.

Investigating Web 2.0 Application Impacts on Knowledge Workers’ Decisions and Performance

2012 ◽  
Vol 25 (4) ◽  
pp. 65-83 ◽  
Author(s):  
Haya Ajjan ◽  
Richard Hartshorne ◽  
Scott Buechler
Keyword(s):  
Knowledge Management ◽  
Web 2.0 ◽  
Positive Impact ◽  
Knowledge Workers ◽  
Internal Communication ◽  
Management Performance ◽  
And Performance ◽  
Continuous Use ◽  
The Impact

Web 2.0 applications (such as blogs, wikis, and group messaging) have been widely adopted by organizations to enhance the effectiveness of internal communication and improve knowledge management within the organization. However, predictors that impact Web 2.0 continuous use within the organization and knowledge management performance have been neither well defined nor well understood in academia and practice. This paper empirically investigates the impact of hedonic and utilitarian performance on continual usage intention of Web 2.0 applications within the organization, and then examines continuance use decision impact on knowledge management performance. The authors’ results are useful in developing guidelines and strategies to increase the likelihood of Web 2.0 continuance use and to improve its positive impact within the organization.

New ICTs for Knowledge Management in Organizations

2016 ◽  
Vol 20 (3) ◽  
pp. 417-422 ◽  
Author(s):  
Pedro Soto-Acosta ◽  
Juan-Gabriel Cegarra-Navarro
Keyword(s):  
Knowledge Management ◽  
Information And Communication Technologies ◽  
Intellectual Capital ◽  
Collective Intelligence ◽  
Organizational Level ◽  
Special Issue ◽  
Content Type ◽  
Academic Knowledge ◽  
The Impact

Purpose The purpose of this special issue is to point out the possibilities of new information and communication technologies (ICTs) for knowledge management (KM) in organizations, offering different perspectives on and approaches for the role of new ICTs for KM, as well as measuring the impact and diffusion of new ICTs for KM within organizations. Design/methodology/approach The selection of the papers included in this special issue is largely based on the work of the conference “7th European Conference on Intellectual Capital - ECIC” (April 2015, Cartagena, Spain), where the special issue editors organized a track on “New ICTs for Knowledge Management in Organizations”. The conference gathered leading scholars in the fields of intellectual capital and KM, dealing with the acquisition, creation and sharing of collective intelligence and how to utilize increased academic knowledge and networking in promoting economic and organizational innovations and changes. Findings The collection of papers covered in this special issue identifies challenging problems on the role of new ICTs for KM and their role in the design and implementation of innovative products, services or processes in organizations. Research limitations/implications The special issue tries to offer some new relevant advances for the academic and practice communities in the growing body of research analyzing new ICTs for KM. However, the theoretical and empirical advances showed represent only a partial view, which corresponds to the impact of new ICTs for KM at the organizational level of analysis. Practical implications The nature of new ICTs, such as social networking tools, wikis, internal blogging and the way they are used, suggest that nowadays they may differ from traditional organizational systems in two critical ways: the voluntary (typically not mandatory) use and their lack of activity or process orientation. Originality/value The special issue explores the phenomena by integrating different perspectives and approaches, including qualitative and quantitative empirical. This integration overcomes some limitations about the understanding of the issues under investigation.

The Impact of Knowledge Management Technology on Intellectual Capital

2004 ◽  
Vol 03 (04) ◽  
pp. 331-346 ◽  
Author(s):  
Kevin J. O'Sullivan ◽  
Michael Stankosky
Keyword(s):  
Knowledge Management ◽  
Intellectual Capital ◽  
Organizational Size ◽  
Management Tools ◽  
Body Of Knowledge ◽  
Core Elements ◽  
Customer Capital ◽  
Relationship Capital ◽  
The Impact ◽  
Knowledge Management Initiatives

As we have moved into the knowledge economy, many organizations have invested in knowledge management initiatives. A great deal of the focus of these initiatives has been on the technological aspects of knowledge management with many organizations implementing knowledge management systems utilizing various technologies. As these technologies have moved to common use in these organizations, there has been the opportunity to use them to manage more than pure knowledge. The purpose of this research is to determine the extent to which knowledge management technologies are being used to manage intellectual capital. It identifies eight main groupings of knowledge management technologies that are examined in the context of the core elements of intellectual capital — human capital, customer capital and relationship capital. Based on the type of technology used, the research examines whether it is more or less likely to succeed in managing the different elements of intellectual capital. In the case of all three areas of intellectual capital we show that knowledge management technologies are used successfully. The results of the research illustrate which technologies are more effective in managing intellectual capital taking organizational size into consideration. It adds to the growing body of knowledge by illustrating the value of knowledge management initiatives beyond the scope of the predominant perception of how knowledge management tools are used.

scholarly journals Mathematical Modeling of Intellectual Capital and Business Efficiency of Small and Medium Enterprises

Mathematics ◽  
2021 ◽  
Vol 9 (18) ◽  
pp. 2305
Author(s):  
Wadim Strielkowski ◽  
Aida Guliyeva ◽  
Ulviyya Rzayeva ◽  
Elena Korneeva ◽  
Anna Sherstobitova
Keyword(s):  
Mathematical Modeling ◽  
Intellectual Capital ◽  
Positive Impact ◽  
Small And Medium Enterprises ◽  
Economies In Transition ◽  
Depth Analysis ◽  
Customer Capital ◽  
Cis Countries ◽  
Medium Enterprises ◽  
The Impact

Our paper aims at testing the impact of separate elements of the intellectual capital (IC) represented for instance by the human, structural, and customer capital, on the functioning and performance of the small and medium-sized enterprises (SMEs) using mathematical modeling. We assess the intellectual capital with respect to the resource-based view theory. Our study is based on the data obtained from the 206 surveys with the representatives of small and medium-sized enterprises from Commonwealth of Independent States (CIS) countries. We employed a mathematical modeling approach as well as the SPSS application package in order to test our hypotheses about the influence of intellectual capital on the enterprise’s efficiency. Our results helped us to determine that the concept of intellectual capital is practically not used in the management of small and medium-sized enterprises in CIS countries. It becomes apparent that individual techniques for managing intellectual resources can only be identified intuitively, based on an in-depth analysis of the current tasks facing managers. These findings confirmed the positive impact of intellectual capital on the performance of small and medium-sized enterprises in the conditions of the economies in transition represented hereinafter in our paper by CIS countries, but only with the availability of financial resources and with some important reservations.

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