Investigating Web 2.0 Application Impacts on Knowledge Workers’ Decisions and Performance

2012 ◽  
Vol 25 (4) ◽  
pp. 65-83 ◽  
Author(s):  
Haya Ajjan ◽  
Richard Hartshorne ◽  
Scott Buechler
Keyword(s):  
Knowledge Management ◽  
Web 2.0 ◽  
Positive Impact ◽  
Knowledge Workers ◽  
Internal Communication ◽  
Management Performance ◽  
And Performance ◽  
Continuous Use ◽  
The Impact

Web 2.0 applications (such as blogs, wikis, and group messaging) have been widely adopted by organizations to enhance the effectiveness of internal communication and improve knowledge management within the organization. However, predictors that impact Web 2.0 continuous use within the organization and knowledge management performance have been neither well defined nor well understood in academia and practice. This paper empirically investigates the impact of hedonic and utilitarian performance on continual usage intention of Web 2.0 applications within the organization, and then examines continuance use decision impact on knowledge management performance. The authors’ results are useful in developing guidelines and strategies to increase the likelihood of Web 2.0 continuance use and to improve its positive impact within the organization.

Examining the Impact of Web 2.0 Applications on Knowledge Management Performance

2016 ◽  
pp. 1257-1277
Author(s):  
Scott Buechler ◽  
Richard Hartshorne ◽  
Haya Ajjan
Keyword(s):  
Knowledge Management ◽  
Web 2.0 ◽  
Knowledge Workers ◽  
Internal Communication ◽  
Management Performance ◽  
Proposed Model ◽  
Managerial Implications ◽  
Pls Analysis ◽  
The Impact ◽  
The Relationship

There has been an increasing interest in the use of Web 2.0 applications to enhance the effectiveness of internal communication and improve knowledge management within the organization. However, extant Web 2.0 research has focused on the implementation, adaption patterns, and benefits, and little has been done to empirically examine the determinants of continuance use of Web 2.0 within the organization and its impact on knowledge performance. The objective of this study is to empirically examine the impact of both hedonic and utilitarian performance on the intention of knowledge workers to continue to use Web 2.0 applications within an organization, and then investigate the influence of the continuance use decision on knowledge management performance. The proposed model is tested using a survey of knowledge workers using Web 2.0 applications in their organizations. The results of the PLS analysis empirically validate the relationship between antecedents, continuance use, and knowledge management performance. Research and managerial implications of our findings are presented.

Examining the Impact of Web 2.0 Applications on Knowledge Management Performance

2014 ◽  
pp. 90-110
Author(s):  
Scott Buechler ◽  
Richard Hartshorne ◽  
Haya Ajjan
Keyword(s):  
Knowledge Management ◽  
Web 2.0 ◽  
Knowledge Workers ◽  
Internal Communication ◽  
Management Performance ◽  
Proposed Model ◽  
Managerial Implications ◽  
Pls Analysis ◽  
The Impact ◽  
The Relationship

There has been an increasing interest in the use of Web 2.0 applications to enhance the effectiveness of internal communication and improve knowledge management within the organization. However, extant Web 2.0 research has focused on the implementation, adaption patterns, and benefits, and little has been done to empirically examine the determinants of continuance use of Web 2.0 within the organization and its impact on knowledge performance. The objective of this study is to empirically examine the impact of both hedonic and utilitarian performance on the intention of knowledge workers to continue to use Web 2.0 applications within an organization, and then investigate the influence of the continuance use decision on knowledge management performance. The proposed model is tested using a survey of knowledge workers using Web 2.0 applications in their organizations. The results of the PLS analysis empirically validate the relationship between antecedents, continuance use, and knowledge management performance. Research and managerial implications of our findings are presented.

Impact of Knowledge Management Dimensions on Learning Organization

2013 ◽  
pp. 145-162
Author(s):  
Deepak Chawla ◽  
Himanshu Joshi
Keyword(s):  
Knowledge Management ◽  
Learning Organization ◽  
Positive Impact ◽  
Sustainable Competitive Advantage ◽  
Business Organizations ◽  
Business Excellence ◽  
Learning Capabilities ◽  
Organizational Ability ◽  
And Performance ◽  
The Impact

Knowledge and knowledge driven learning determines the organizational ability to achieve sustainable competitive advantage. To excel in business, organizations need to develop processes that facilitate streamline information flow resulting in enhanced learning. This paper investigates the learning capabilities demonstrated by Indian organizations and for the differences between business excellence awarded and non-awarded organizations. This paper examines the impact of Knowledge Management (KM) dimensions on Learning Organization (LO) and tests if the impact is significantly different for these groups. A convenience sample of 57 executives from 16 Indian organizations participated in the study. The results show that organizations awarded for business excellence fare better on all items of LO as compared to non-awarded ones. However, statistical difference is found only in Vision and Strategy and Performance Improvement Process. The results show that most of the KM dimensions have a positive impact on LO dimensions.

Impact of Knowledge Management Dimensions on Learning Organization

2011 ◽  
Vol 7 (2) ◽  
pp. 68-85 ◽  
Author(s):  
Deepak Chawla ◽  
Himanshu Joshi
Keyword(s):  
Knowledge Management ◽  
Learning Organization ◽  
Positive Impact ◽  
Sustainable Competitive Advantage ◽  
Convenience Sample ◽  
Business Excellence ◽  
Learning Capabilities ◽  
Organizational Ability ◽  
And Performance ◽  
The Impact

Knowledge and knowledge driven learning determines the organizational ability to achieve sustainable competitive advantage. To excel in business, organizations need to develop processes that facilitate streamline information flow resulting in enhanced learning. This paper investigates the learning capabilities demonstrated by Indian organizations and for the differences between business excellence awarded and non-awarded organizations. This paper examines the impact of Knowledge Management (KM) dimensions on Learning Organization (LO) and tests if the impact is significantly different for these groups. A convenience sample of 57 executives from 16 Indian organizations participated in the study. The results show that organizations awarded for business excellence fare better on all items of LO as compared to non-awarded ones. However, statistical difference is found only in Vision and Strategy and Performance Improvement Process. The results show that most of the KM dimensions have a positive impact on LO dimensions.

The Consistency of Virtual Organizations Enabling Capabilities and Improvements in Knowledge Management Performance

2013 ◽  
Vol 9 (2) ◽  
pp. 20-43 ◽  
Author(s):  
Ali Moeini ◽  
Alireza Farmahini Farahani ◽  
Ahad Zare Ravasan
Keyword(s):  
Knowledge Management ◽  
Field Survey ◽  
Positive Impact ◽  
Virtual Organizations ◽  
The Novel ◽  
Competence Network ◽  
Management Performance ◽  
Competitive Capabilities ◽  
Core Competences ◽  
The Impact

The success of a virtual organization (VO) largely depends on the effective collaboration of its members in orchestrating their knowledge, skills, core competences and resources. It enables the VOs to enhance competitive capabilities and respond better to business opportunities. Most previous studies have focused on the influence of some contingent factors on Knowledge Management (KM) process/ outcome and neglect the interacting relationships among these contingent factors. The objective of this study is to explore the interacting patterns among a VO enabling capabilities from a covariation perspective on Knowledge Management Performance (KMP). The authors introduce the concept of “consistency” which helps them investigate the impact of the VO enabling capabilities on KMP. The results from a field survey of 95 Iranian IT/ engineering firms which implement KM processes show that the “consistency” among these enabling capabilities has a significant positive impact on KMP. The novel point in this paper is to consider the following factors in a virtual context simultaneously: focus on core competence, network cooperation, integration, trust in the network, and ICT usage. The results of this study have provided a very useful reference for scholars and managers to identify the relevant issues of KM projects in VOs.

scholarly journals The Relationship between Strategic Orientation, Service Innovation, and Performance in Hotels in Angola

2021 ◽  
Vol 13 (11) ◽  
pp. 6256
Author(s):  
Gerdina Handa Serafim ◽  
José Manuel Cristóvão Veríssimo
Keyword(s):  
Developing Countries ◽  
Customer Orientation ◽  
Positive Impact ◽  
Group Analysis ◽  
Strategic Orientation ◽  
New Business ◽  
Competitor Orientation ◽  
And Performance ◽  
Technology Orientation ◽  
The Impact

This paper aims to investigate the impacts of customer orientation, competitor orientation, learning orientation, technology orientation, and entrepreneurial orientation on hotel innovation and performance. Data from 69 hotels in four Angolan provinces were analyzed using the partial least squares (PLS) approach and multi group analysis. The results show that learning and entrepreneurial orientations have a positive impact on hotel innovation. As anticipated, innovation has a positive impact on performance. According to the multigroup analysis, only the hotel category has a moderating effect on performance. Results suggest that hotels in developing countries could add value to both customers and shareholders by promoting new services and exploring new business opportunities. To the best of our knowledge, this is one of the few studies that has researched the impact of strategic orientation on hotel innovation and financial performance in developing countries.

scholarly journals Organizational Learning and Motivation: Assessing the impact on Employee Performance

2016 ◽  
Vol 5 (2) ◽  
pp. 355 ◽  
Author(s):  
Puja Sareen ◽  
Parikshit Joshi
Keyword(s):  
Organizational Learning ◽  
Organizational Performance ◽  
Positive Impact ◽  
Employee Performance ◽  
Employee Motivation ◽  
Primary Data ◽  
Hygiene Factors ◽  
And Performance ◽  
The Impact

<em>Organizational learning has the potential to improve organizational performance. For any organization to sustain long term benefits it requires to establish a mechanism to tap the knowledge and use this knowledge in taking future decisions. This study tries to capture the role of Organizational Learning and Employee Motivation and its impact on the Employees’ Performance. The study is exploratory and descriptive in nature. The questionnaire used for primary data collection has its items collected and derived from various standardized questionnaires available. The analysis of the primary data shows that there is a positive correlation between Organizational Learning and Organizational Performance. On understanding Herzberg theory of motivation the study came to conclusion that employees consider hygiene factors of motivation more significant than the motivator factors. The motivation level of employees in an organization has positive impact on the overall performance of any organization. The study helps the organizations to understand the relationship between learning and performance considering motivation as a mediating variable. </em>

scholarly journals The Influence of Information Interaction Behavior on Value Co-Creation Business Model of Online Education Enterprises Performances from the Perspective of Supply Chain

2021 ◽  
Vol 2021 ◽  
pp. 1-9
Author(s):  
Jingjing Lv ◽  
Nan Wang ◽  
Shaoxin Xiang
Keyword(s):  
Supply Chain ◽  
Online Education ◽  
Business Model ◽  
Questionnaire Survey ◽  
Positive Impact ◽  
Reliability And Validity ◽  
Survey Method ◽  
Information Interaction ◽  
And Performance ◽  
The Impact

This paper analyzes the impact of information interaction ability on the value co-creation business model of online education enterprises from the perspective of supply chain. Integrate the perspective of supply chain and summarize the content of supply chain capability and performance. This paper analyzes the connotation and shortcomings of information interaction ability, combines the connotation of value co-creation to maximize the advantages of information interaction, assumes the impact of information interaction on value co-creation through questionnaire survey method, uses software to analyze the reliability and validity of data, and proves that the data are reasonable. Information interaction has a positive impact on the value co-creation business model of online education enterprises.

scholarly journals The impact of social media on business growth and performance in India

2019 ◽  
Vol 9 (4) ◽  
pp. 190-194
Author(s):  
BALUSAMY S ◽  
VENKATASUBRAMANIAM A ◽  
GIRI N
Keyword(s):  
Social Media ◽  
Social Presence ◽  
Business Performance ◽  
Positive Impact ◽  
Positive Influence ◽  
Communication Techniques ◽  
Essential Tool ◽  
And Performance ◽  
Scalable Communication ◽  
The Impact

Until the late 1990’s the only form of media known to businesses were television, newspapers and radio, however in the early 2000s, a revolution in media was witnessed and the world was introduced to Social Media. Social Media is a just like any other Form of media is a tool used for communication but at the larger scale for social interaction using highly accessible and scalable Communication techniques. Social media has a positive impact and a positive influence on the company as well as the customers. Social media is becoming an essential tool for marketers, which is at a very minimum investment. In today’s’ scenario consumers judge a company based on their online presence, hence companies can innovate and simultaneously create a strong social presence by always catering to their customers’ needs and concerns.Internationally, companies have adopted Social Media as an essential tool for their marketing campaign; however the same is not adapted in India to a large extent. What are the benefits of Social media? What are the examples of Social media? This study understands the benefits,impact and importance of Social Media on business performance and growth.

The Impact of Strategy And Structure On The Organizational Performance of Restaurant Firms

1988 ◽  
Vol 12 (2) ◽  
pp. 265-276 ◽  
Author(s):  
Eliza Ching-Yick Tse ◽  
Michael D. Olsen
Keyword(s):  
Organizational Structure ◽  
Financial Performance ◽  
Organizational Performance ◽  
Positive Impact ◽  
Strategy Implementation ◽  
Management Literature ◽  
Primary Means ◽  
Restaurant Firms ◽  
And Performance ◽  
The Impact

There is an increased emphasis in the management literature on the use of strategic management as the primary means of adapting organizations to their changing environments. for firms in the maturing hospitality industry to survive and succeed, they will have to depend upon their ability to strategically align themselves with the turbulent environment and select appropriate strategies to create defendable competitive positions. Success in strategy implementation depends partly on a proper match between strategy and organizational structure and this match is expected to have a positive impact on financial performance. This study was conducted to explore the relationships among strategies of restaurant firms, their organizational structure and financial performance. The top management team in 296 American multi-unit restaurant firms were surveyed. Results regarding relationships posited among strategy, structure and performance are presented.

Sign in / Sign up

Export Citation Format

Share Document