scholarly journals Antecedents of citizenship behaviour in online customer communities: An empirical investigation

2016 ◽  
Vol 18 (2) ◽  
Author(s):  
Mercy Mpinganjira
Keyword(s):  
Social Support ◽  
Online Communities ◽  
Structural Equation ◽  
Affective Commitment ◽  
Empirical Investigation ◽  
Knowledge Generation ◽  
Personal Initiative ◽  
Equation Modelling ◽  
Good Citizenship ◽  
Structured Questionnaire

Background: Use of online communities for knowledge generation has become a common phenomenon. In order for online communities to serve as affective spaces for knowledge generation and exchange, members need to behave in ways that are in line with good citizenship. However, because of the limited research, not much is known about citizenship behaviour in such communities and the factors that foster such conduct.Objectives: This article aims to examine the performance of citizenship behaviours by members of online customer communities, and the factors that influence this.Methodology: Data were collected from 303 contributing members of online customer communities using a structured questionnaire. Structural equation modelling was used to analyse the data collected.Results: The findings show moderate levels of engagement in citizenship behaviours among the respondents. Engagement in citizenship behaviours was in general found to be influenced more by the level of affective commitment towards the community than by the perceived levels of social support. Both affective commitment and perceived social support were found to have less influence on compliant citizenship behaviour when compared with altruism and personal initiative. Affective commitment was found to influence personal initiative most strongly, while social support had its strongest influence on altruism. Conclusion: The results provide insights for managers of online customer communities into factors to which they should give attention in order to enhance the performance of citizenship behaviours.

Antecedents and consequences of trust: an e-tail branding perspective

2016 ◽  
Vol 44 (7) ◽  
pp. 713-730 ◽  
Author(s):  
Gopal Das
Keyword(s):  
Purchase Intention ◽  
Structural Equation ◽  
Design Methodology ◽  
Brand Management ◽  
Online Shopping ◽  
Content Type ◽  
Equation Modelling ◽  
Managerial Implications ◽  
Antecedents And Consequences ◽  
Structured Questionnaire

Purpose – The purpose of this paper is to examine the antecedents and consequences of trust in online shopping from an e-tail branding perspective. Design/methodology/approach – A structured questionnaire was used to collect data online from Indian e-tail shoppers (n=309). A structural equation modelling (CB-SEM approach) was used to analyse the data. Findings – The results found e-tailer awareness, e-tailer associations, and e-tailer perceived quality as antecedents of trust in online shopping. The results also showed online trust positively influences the behavioural intentions, namely, purchase intention, repurchase, and recommendation. Originality/value – This study examines the applicability and branding and brand management principles in an e-tail branding context. Theoretical and managerial implications of these results are further discussed.

Effects of food safety and perceived social support on mediating consumers’ attitude toward organic food purchase

Food Research ◽  
2021 ◽  
Vol 5 (4) ◽  
pp. 350-359
Author(s):  
S.R.A. Ratan ◽  
M.A. Ashraf ◽  
H.H. Tat ◽  
A.S.A. Latiff
Keyword(s):  
Social Support ◽  
Food Safety ◽  
Self Efficacy ◽  
Structural Equation ◽  
Perceived Social Support ◽  
Organic Food ◽  
Dhaka City ◽  
Food Purchase ◽  
Equation Modelling ◽  
Holiday Season

The purpose of this paper is to examine the determinants of organic food purchase (O-FP). Specifically, how do consumers’ attitudes toward O-FP mediate in the links between health safety norms, perceived self-efficacy and perceived social support, and O-FP? To answer this question, a research framework using the theory of bounded rationality as its basis was formulated. Data were collected from the residents of Dhaka city during the 2019 holiday season. Structural equation modelling was used to analyse the data to answer the questions about the relationships of the aforementioned constructs toward organic food purchase behaviour. Findings suggested that perceived self-efficacy has no association between attitude and O-FP. However, other hypotheses are found to be supported implying attitude has both direct and mediated influence on O-FP.

scholarly journals Analysis of quality of life in breast cancer survivors using structural equation modelling: the role of spirituality, social support and psychological well-being

2020 ◽  
Vol 12 (4) ◽  
pp. 354-363 ◽  
Author(s):  
Mojgan Firouzbakht ◽  
Karimollah Hajian-Tilaki ◽  
Dariush Moslemi
Keyword(s):  
Breast Cancer ◽  
Social Support ◽  
Cancer Survivors ◽  
Psychological Factors ◽  
Structural Equation ◽  
Breast Cancer Survivors ◽  
Well Being ◽  
Psychological Well Being ◽  
Equation Modelling

Abstract Background To explore and characterize the inter-relationship between psychological well-being, spirituality, social support, comorbidity, demographic and lifestyle factors and quality of life (QoL). Methods This cross-sectional study was conducted with 305 breast cancer survivors in northern Iran in 2017. The demographic and socio-economic data and physical activity were measured with a standard questionnaire. The standard European Organization for Research and Treatment of Cancer (EORTC) QLQ-C30 QoL scale, a system-of-belief inventory questionnaire, the social support scale, the short form of the Hospital Anxiety and Depression Scale and the fatigue severity scale (FSS) were used in data collection. In structural equation modelling analysis, we used the maximum likelihood procedure to estimate the direct and indirect effects of relevant factors on QoL. Results The median age (quartile 1 [Q1], quartile 3 [Q3]) of patients was 50 y (43, 55). The psychological factors designated by anxiety, depression and FSS had a negative significant direct effect on QoL (β=−0.62). Spirituality has a positive direct effect (β=0.089) but a negligible indirect effect (β=0.020) on QoL, while the direct association of social support was almost negligible. Conclusions The findings emphasized the unifying structure of the determinants of QoL and the mediating negative association of psychological factors with QoL. Thus the supportive education efforts should focus on improving psychological well-being along with standard treatment in breast cancer survivors.

scholarly journals The impact of general health and social support on health promoting lifestyle in the first year postpartum: the structural equation modelling

10.19082/6231 ◽  
2018 ◽  
Vol 10 (1) ◽  
pp. 6231-6239 ◽  
Author(s):  
Khadijeh Hajimiri ◽  
Elham Shakibazadeh ◽  
Ali Asghar Haeri Mehrizi ◽  
Sakineh Shabbidar ◽  
Roya Sadeghi
Keyword(s):  
Social Support ◽  
Structural Equation Modelling ◽  
General Health ◽  
Structural Equation ◽  
First Year ◽  
Equation Modelling ◽  
Health Promoting ◽  
Health Promoting Lifestyle ◽  
The Impact

Examining social capital on mobile SNS: the effect of social support

2016 ◽  
Vol 50 (4) ◽  
pp. 367-379 ◽  
Author(s):  
Tao Zhou
Keyword(s):  
Social Support ◽  
Social Capital ◽  
Emotional Support ◽  
Social Networking Sites ◽  
Structural Equation ◽  
Research Model ◽  
Content Type ◽  
Mobile Social Networking ◽  
Equation Modelling ◽  
Mobile Sns

Purpose The purpose of this paper is to examine the effect of social support on social capital in mobile social networking sites. Design/methodology/approach Based on the 234 valid responses collected from a survey, structural equation modelling was employed to examine the research model. Findings The results indicated that social support, which includes informational support and emotional support, has a significant effect on social capital that consists of structural, relational and cognitive capital. Originality/value Although previous research has found the effect of social capital on user behaviour, it has seldom identified the determinants of social capital. Thus, how to build and develop social capital remains a question. This research examined the effect of social support on social capital.

scholarly journals An Empirical Investigation on Taxi Hailing Mobile App Adoption: A Structural Equation Modelling

2018 ◽  
Vol 9 (1) ◽  
pp. 48 ◽  
Author(s):  
Herman Fassou Haba ◽  
Omkar Dastane
Keyword(s):  
Social Influence ◽  
Structural Equation Modelling ◽  
Structural Equation ◽  
Empirical Investigation ◽  
Research Study ◽  
Mobile App ◽  
User Behaviour ◽  
Performance Expectancy ◽  
Equation Modelling ◽  
Effort Expectancy

This empirical investigation aims to determine the factors leading to the adaptation of Taxi Hailing Mobile Apps among Malaysian consumers using the theory of Venkatesh et al. (2003) user theory of acceptance and use of technology (UTAUT). The adopted framework has four independent variables namely performance expectancy, effort expectancy, social influence and facilitating conditions. Dependent variables include behavioural intension and user behaviour. The study follows exploratory research design and quantitative research method. Primary data is collected using online Google survey questionnaire. The target population of this research study is international and local in Malaysia who makes use of taxi hailing app in order to satisfy their transportation needs. Convenience sampling technique is used to collect data from a sample of 202 respondents. Confirmatory Factors Analysis (CFA) and Structural Equation Modelling (SEM) are used in order to answer the research questions. Findings show that Performance expectancy, social influence and behaviour intension has positive influence on user behaviour while effort expectancy and behavioural intension has no influence. For scholars and researchers, understandably this research study opens the gate way of the application of UTAUT on information system (IS) apps that had been recently created. 

A Review of Contemporary Research on the Relationship Between Occupational Stress and Social Support: Where Are We Now?

2009 ◽  
Vol 2 ◽  
pp. 44-63 ◽  
Author(s):  
Martha Knox Haly
Keyword(s):  
Social Support ◽  
Longitudinal Studies ◽  
Structural Equation ◽  
Focal Point ◽  
Theoretical Models ◽  
Cross Sectional ◽  
Equation Modelling ◽  
The Relationship ◽  
Support Model

AbstractThe Occupational social support model has been described as producing weak and inconsistent results. There have been assertions that it has lost its popularity as an explanatory construct. However, lack of social support within workplaces has been implicated in the majority of work stress claims and is becoming a focal point of safety prosecutions against Australian employers for failure to provide a psychologically safe workplace. This article presents a review of contemporary (since 1999) cross-sectional and longitudinal studies that measure supervisory or co-worker support as a variable of interest in the published literature. The review examines the theoretical models, as well as general findings associated from over 61 studies. While there is substantial variation in the magnitude of effects, the majority of studies consistently produce positive evidence of the role of social support in offsetting the effects of strain. The review notes several well-constructed longitudinal studies, the increasing popularity of structural equation modelling, and the continued dominance of the Job Demands Control Support Model. The discussion includes consideration of studies where no mitigating effect was found for social support, and concludes that the magnitude of social support effect is determined by the history and context of social support being offered.

scholarly journals Organisational change: generational differences in reaction and commitment

2016 ◽  
Author(s):  
Iveta Ludviga ◽  
Irina Sennikova
Keyword(s):  
Baby Boomers ◽  
Structural Equation Modelling ◽  
Generational Differences ◽  
Structural Equation ◽  
Information Technologies ◽  
Organisational Change ◽  
Modelling Technique ◽  
Commitment To Change ◽  
Equation Modelling ◽  
Structured Questionnaire

Organizational acceptance of change and the willingness to embrace it is largely dependent on employees and their experiences – generations respond to change differently, especially when change is related to information technologies. The paper aims to explore how three major generations of employees – Baby Boomers, Xers and Millennials, react to change and how their commitment to change affect satisfaction and engagement. Data (N = 202) is collected through structured questionnaire and structural equation modelling technique is used for analysis. The results reveal what major differences between generations are in place. Recommendations for managing organisational change across the three generations are provided.

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