scholarly journals Alternative Service Delivery Arrangements at the Municipal Level in Slovenia and Croatia

2011 ◽  
Vol 9 (1) ◽  
pp. 67-83 ◽  
Author(s):  
Božo Grafenauer ◽  
Mirko Klarić

There has been extensive development and rapid expansion of alternative forms of public service provision at the local level in Slovenia and Croatia over the last twenty years. During that time, the private sector began to be intensively involved in performing public service activities and in investment financing for the public infrastructure construction, i.e., by the gradual introduction of the new forms of cooperation between the public and private sectors. However, the new Public-Private Partnership Act, which came into force in Slovenia in 2007 and in Croatia in 2008, signified a milestone in the legal regulation of alternative forms of public service delivery. The Act introduces European comparable arrangements and forms of public-private partnerships that can be either contractual or equity-based. Within public services, local public goods and services are mostly provided by public enterprises and institutions, and by awarding public service concessions. Other forms of public-private partnerships primarily include some forms of build-operate-transfer project financing. KEYWORDS: • local authorities • local self-government • local public services • public-private partnerships • concession • Slovenia • Croatia

2020 ◽  
Vol 31 (3) ◽  
pp. 263-285
Author(s):  
Claudia Petrescu ◽  
Flavis Mihalache

Public services represent an important dimension of quality of society, as they create the contextual conditions for people to further their quality of life. Romanian public administration reform has brought about a constant institutional transformation, which has influenced both the specific features and the quality of the services. This article aims to analyse trends regarding the perceived quality of public services in Romania, in European comparative perspective, using the data of the European Quality of Life Survey (2003–2016). The article aims to understand the low satisfaction with public services in Romania against the background of the public service reform measures taken by government in this period. The article describes the context of Romanian public administration and public service reform, the most important public policy measures adopted and the most important challenges. The lack of vision in the public service reform, the partial introduction of reform elements, the permanent and, sometimes, conflicting changes are issues that may have influenced the way in which the population perceives the quality of public services. The decentralisation process of public services and the insufficient allocation of public funds for delivering such services at local level might have an impact on their quality and quantity perceived by the population. Keywords: public services; public administration reform; citizens’ satisfaction; New Public Management; New Weberianism.


Author(s):  
Juraj Nemec ◽  
Jana Soukopova ◽  
Beata Mikusova Merickova

This chapter discusses the issue of efficiency of the different modes of the provision of local public services in two selected new EU member states – the Czech Republic and Slovakia. The Czech Republic and Slovakia have a long common history and it is feasible to include both of them in the analysis. The first main part of the chapter analyses the history, transformation and the current local public delivery arrangements in the Czech Republic and Slovakia with the focus on the efficiency of the different modes of production. The final part tries to explain the main purposes behind the fact that externalisation does not deliver visible improvements.


2011 ◽  
Vol 10 (3) ◽  
pp. 353-363 ◽  
Author(s):  
Mike Danson ◽  
Geoffrey Whittam

The devolved governments and parliaments of Scotland, Wales and Northern Ireland increasingly have been adopting different approaches from England to the delivery of public services. With more powers and responsibilities, Scotland has initiated these moves to divergence, not least with respect to the roles of volunteering, the Voluntary and Community Sectors (VCS) in the context of the ‘Big Society’. This article explores how the environment and institutions in Scotland increasingly are generating moves for different relations between the public, private and VCS. With key powers reserved for the Westminster parliament, differences are demonstrated in the position and development of the VCS.


Author(s):  
Beáta MIKUŠOVÁ ◽  
Nikoleta JAKUŠ ◽  
Marián HOLÚBEK

Most of the developed countries have implemented new principles of public sector reform – new approaches to the management of the public sector. A major feature of the new public management (NPM) is the introduction of market type mechanisms (MTM) to the running of public service organizations: the marketization of the public service. The marketization of public services aims at a continuous increase in public expenditure efficiency, continual improvements in public services quality, the implementation of the professional management tools in the public sector, and last but not least, charge for public services. Price of public services in mainstream economics theory is connected with preference revelation problem. Economic models explain the relationship between consumer behavior (revealed preferences) and the value of public goods, and thus determine the value of the goods themselves. The aim of the paper is to determine the success of the community model of public service delivery based on the demonstrated preferences of individuals in the consumption of public services / public goods. The direct way of determining the preferences of individuals was used in this paper (willigness to pay and willigness to accept). These preferences will be identified based on the crowdfunding campaign as an example of community model of public goods provision by using survey experiment method. The willingness of individuals to pay is dependent on the individual's relationship with the organisation, the organisation's employees, or sympathise with those for whom the collection is, for whom the project is designed.


10.4335/82 ◽  
2009 ◽  
Vol 7 (2) ◽  
pp. 209-219
Author(s):  
Božo Grafenauer

Among the tasks performed by the Slovenian municipalities to meet the needs of individual residents there is also the provision of local public services. A municipality provides the performance of the public services determined by the municipality itself, and the performance of the public services established by law (local public services). The legal foundations for the regulation and operation of public utility services are given primarily in the Local Self-Government Act and in the Public Utilities Act, as well as in sector-specific laws for individual services. The overview of public utility services and the modes of their performance in two urban municipalities indicate that in Slovenian municipalities, public utility services are performed primarily in two ways: in public enterprises and by awarding a public service concession. KEYWORDS: • local public services • public service delivery • municipality • concession • public enterprise • Slovenia


This study is to examine Describe and analyze the quality of the implementation of public services by the district government in public services through the Public Service Mall (MPP) in the Sumedang patent district. Seeing the supporting factors and servants in the process of public service that refers to KememPan number 31 of 2019 there are still not many maximums from the start of the regent's regulations that have not yet come out even though the service has begun to run, this study will analyze how public services should be carried out in the process of implementing the pub service system lik through the Mall Public Services (MPP) in Sumedang Regency. The method used in the activity is a descriptive method through a qualitative approach. With this method and approach, it is expected to be able to describe various problems in their entirety and comprehensively, so that the results of the problem analysis can be used as a basis for understanding phenomena and giving birth to a concept of the quality of public service delivery in Sumedang Regency


Author(s):  
Dodi Faedlulloh

Democracy is an important issue in the practice of public administration. Until the contemporary situation, democracy is a process that is constantly maintained to accommodate public aspirations. In the context of the democratic process, local public services could be determined by opening the deliberative public sphere and increasing public participation to think together what public services to be provided. This paper is an effort to explore the challenges, opportunities and possibilities of the terms of the acceptable public services for more stakeholders in Indonesia. In contrast to the practice of citizen charters that tend monologue in determining the services contract, the idea of local public sphere, public organization opens dialogue with all stakeholders including the public service users. Habermas's thought about public sphere be an inspiration in building the model of discursive public services. Historically, Indonesia has actually alreay had a concept of "musyawarah mufakat" (consensus) that is similar to deliberative democracy. Therefore, the prospect to create the public service policy that formulated together is possible. To open the possibility the theory into praxis, then the adaptation of Habermas's thought is formulated on a local scale, namely in the regions in Indonesia. Here, public sphere articulated with media or forum for all elements stakeholders for discussion and deliberation in defining public services. Now days with the development of technology, the opportunities will open widely. Beside to modernize and simplify the structure of the service process, technology can facilitate access to interact between the government and the public to create discursive public services.


2020 ◽  
pp. 1392-1410
Author(s):  
Juraj Nemec ◽  
Jana Soukopova ◽  
Beata Mikusova Merickova

This chapter discusses the issue of efficiency of the different modes of the provision of local public services in two selected new EU member states – the Czech Republic and Slovakia. The Czech Republic and Slovakia have a long common history and it is feasible to include both of them in the analysis. The first main part of the chapter analyses the history, transformation and the current local public delivery arrangements in the Czech Republic and Slovakia with the focus on the efficiency of the different modes of production. The final part tries to explain the main purposes behind the fact that externalisation does not deliver visible improvements.


2021 ◽  
Vol 11 (1) ◽  
pp. 22
Author(s):  
Noella Edelmann ◽  
Ines Mergel

In the digital transformation of public administrations, objectives are no longer simply the implementation of new technology, but the involvement of all stakeholders into the process of digitalization. The Digital Roadmap of the Austrian government emphasizes the need of co-production of public services as a key element to public service delivery and, subsequently, innovation of the public sector. To understand how co-production in digital service delivery is implemented in Austria, we conducted interviews with 41 experts from public administrations in order to understand who is involved in such processes, how they are involved, and what outcomes are to be achieved.


2021 ◽  
Vol 9 (3) ◽  
pp. 429-448
Author(s):  
Yavuz Guloglu

Zoning plans are drawn and written texts prepared as a result of planning activities according to the characteristics of the region in order to meet the social, cultural, human and economic needs of a settlement and to show a safer and more regular development of the place. The property rights of individuals can be restricted by means of the plans prepared by the administration to create livable, orderly and modern living spaces. While the zoning plans are being prepared, the immovables allocated for public services should first be selected from public lands and if these immovables are not sufficient for the places to be allocated to the public service areas, the immovables subject to private property should be allocated to the public service and these areas should be expropriated by the administrations to be allocated on their behalf. The Zoning Law No. 3194 in Turkey is the basic regulation of the zoning law. In the Zoning Law, there is a regulation that the parcels allocated to public services in the zoning plans will be expropriated within five years. However, if the expropriation of the immovables is not completed within the time specified in the legal regulation, the owner who is deprived of his right to dispose of the immovable, is unfairly burdened with a heavy burden. The concept of "legal confiscation" emerges when the property right of the owner of the immovable is restricted for many years only by allocating privately owned immovables to public space in the zoning plans without any actual intervention by the administration. Since the administrations responsible for expropriation mostly avoid this obligation, the procedures established by the administration for planning constitute a disproportionate and unfair intervention in the property rights of the immovable owners. In this study, the definition of the concept of legal confiscation in Turkey, its elements, the remedies for ending the interference with the right to property will be explained, the procedures and principles to be considered during the judgement will be explained by giving examples from the judicial case-law and the decisions of the European Court of Human Rights, and solution proposals will be presented.Keywords: Legal Confiscation; Construction Plan; Property; Contravention Tuntutan Hukum sebagai Permasalah Hak Properti di Turki Abstrak.Undang-undang Zonasi No. 3194 di Turki adalah peraturan dasar dari undang-undang zonasi. Dalam UU Zonasi, ada aturan bahwa persil yang dialokasikan untuk layanan publik dalam rencana zonasi akan diambil alih dalam waktu lima tahun. Akan tetapi, jika pengambilalihan barang-barang tidak bergerak itu tidak selesai dalam waktu yang ditentukan dalam peraturan perundang-undangan, maka pemilik yang dirampas haknya untuk membuang barang-barang tidak bergerak itu, dibebani secara tidak adil dengan beban yang berat. Konsep "sita hukum" muncul ketika hak milik pemilik barang tidak bergerak dibatasi selama bertahun-tahun hanya dengan mengalokasikan barang-barang milik pribadi ke ruang publik dalam rencana zonasi tanpa intervensi nyata dari pemerintah. Karena sebagian besar administrasi yang bertanggung jawab atas pengambilalihan menghindari kewajiban ini, prosedur yang ditetapkan oleh administrasi untuk perencanaan merupakan intervensi yang tidak proporsional dan tidak adil dalam hak milik pemilik tak bergerak. Dalam penelitian ini akan dijelaskan pengertian dari konsep sita hukum di Turki, unsur-unsurnya, upaya penyelesaian untuk mengakhiri campur tangan terhadap hak milik akan dijelaskan, prosedur dan prinsip-prinsip yang harus dipertimbangkan selama penilaian akan dijelaskan dengan memberikan contoh-contoh dari kasus hukum peradilan dan keputusan Pengadilan Hak Asasi Manusia Eropa, dan proposal solusi akan disajikan.Kata Kunci: Penyitaan Hukum; Rencana Pembangunan; Properti; Kontravensi Юридическая конфискация как проблема права собственности в Турции Абстрактный.Закон о зонировании № 3194 в Турции является основным постановлением закона о зонировании. В Законе о зонировании есть положение, согласно которому участки, выделенные для общественных услуг в планах зонирования, будут экспроприированы в течение пяти лет. Однако, если отчуждение недвижимой вещи не завершено в сроки, указанные в правовом регулировании, на собственника, лишенного права распоряжаться недвижимой вещью, несправедливо возлагается тяжелое бремя. Понятие «юридическая конфискация» возникает, когда право собственности владельца недвижимой вещи ограничивается в течение многих лет только путем отнесения частной недвижимой собственности к общественным местам в планах зонирования без какого-либо фактического вмешательства со стороны администрации. Поскольку администрации, ответственные за экспроприацию, в большинстве случаев избегают этого обязательства, процедуры, установленные администрацией для планирования, представляют собой несоразмерное и несправедливое вмешательство в имущественные права владельцев недвижимого имущества. В этом исследовании будет объяснено определение концепции правовой конфискации в Турции, ее элементы, средства правовой защиты для прекращения вмешательства в право собственности, а также будут объяснены процедуры и принципы, которые должны быть рассмотрены в ходе судебного решения, с помощью примеров из будет представлена судебная практика и решения Европейского суда по правам человека, а также предложения по их решениям.Ключевые слова: Конфискация; План Строительства; Собственность; Правонарушение


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